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mandag 14. desember 2009

Jeg sendte en ny e-post til David Harker, øverste leder for CAB




Google Mail - Re: Advice regarding tenancy <<#22175-31592#>>










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Re: Advice regarding tenancy <<#22175-31592#>>











Erik Ribsskog
<eribsskog@gmail.com>



Mon, Dec 14, 2009 at 5:21 PM




To:
"Harker, David" <David.Harker@citizensadvice.org.uk>






Hi,

thank you very much for your answer!

The problems weren't resolved.

The adjudicator freed CAB since Brits didn't know how to e-mails, since e-mails were new.


I think that was a bad excuse, since e-mails have been around for maybe twenty years or so, and staff should be trained in using office-equipment.

And e-mail addresses are on CAB websites.


The last time I visited Liverpool Central CAB, I was so harassed by staff, that I don't want to go back.

Yours sincerely,

Erik Ribsskog


On Mon, Dec 14, 2009 at 5:06 PM, Harker, David <David.Harker@citizensadvice.org.uk> wrote:





Dear Erik,


I am sorry that you have previously experienced problems with
the Citizens Advice service and trust that these issues have now been
resolved.


Citizens Advice does not provide advice services directly.
However, Liverpool Citizens Advice Bureau should be in a position to advise
you of your rights as a tenant. You can contact them on 0844 848 7700. Details
regarding their opening times are available at http://www.liverpoolcab.org/advice_info.asp?ID=2.


Alternatively, you may be able to
find the advice you are looking for about your rights and
responsibilities as a tenant on our advice website
http://www.adviceguide.org.uk/index/your_family/housing.htm



I wish you all the best and
hope that you will be able to resolve the issues you are experiencing with
your landlord quickly.


Best
Wishes


David
Harker

Chief Executive

Citizens
Advice





From: Erik Ribsskog
[mailto:eribsskog@gmail.com]
Sent: Sunday, December 13, 2009 9:37
AM
To: Harker, David
Subject: Fwd: Advice regarding
tenancy <<#22175-31592#>>


Hi,


I'm sending this to you Mr. Harker, since I've been having so many
problems with your organisation earlier.


(That I've complained about, but which weren't resolved).



Hope this is alright!



Yours sincerely,


Erik Ribsskog




---------- Forwarded message ----------
From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>

Date:
Sun, Dec 13, 2009 at 4:46 AM
Subject: Re: Advice regarding tenancy
<<#22175-31592#>>
To: eribsskog@gmail.com








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Dear Mr Ribsskog



Thank you for your recent
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To find out the answer to these
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Liverpool Direct


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--- Original Message ---
From: Erik Ribsskog <eribsskog@gmail.com>
Received: 12/12/09 16:27:33
o'clock GMT
To: liverpool.direct@liverpool.gov.uk
Subject: Advice
regarding tenancy

Hi,

I'm from Norway.


I live in Liverpool, and wondered about how the rules are in the UK,
about this issue:



I have a flat, and the Landlord, (George. I haven't been given his last
name or phone number), is supposed to go to my flat, and collect the rent, we
have agreed.

(Due to problems with Lorna at Imperial Properties, that
she don't get fixed the stove, washing machine, boiler etc., when it gets
broken.

I've been living here since 2006, so maybe once a year,
something stops working, but isn't fixed, by the Landlord).


I have agreed with the Landlord, (George), due to the problems with
Lorna there, the George would go to my appartment to collect the rent, once a
month.


But once, he didn't go, and I think something must be wrong, since he
don't give receits, neighter does he give his business-card.


He was supposed to be here to collect the rent, on 27/11, but hasn't
been here.


Now it's 12/12, and he, (George, Imperial Properties), still hasn't
been here, to collect the rent.


(So now I've had to use some of the rent for other bills, or food
etc).



But in Norway, where I'm from, we have a word 'hevd'.



I wonder if you have the same here?


If the landlord don't collect the rent, does this mean that I get the
right to live here, without paying rent then?



Is there a tenants assosiation in the UK.


I thought of contacting a tenants assosiation, but I couldn't find
one, so that's my question to you, that I wonder about, if you know of a
tenants assosiation, who I can contact about this!



Thanks in advance for any reply!



Yours sincerely,


Erik
Ribsskog

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    The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.



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