Hi,
thank you for your e-mails!
The problem is, that the law firm, (in Wigan), didn't want to submit an application for legal aid, for my case.
But they said I had to contact the LSC, to do this.
But Mr. Thompson at Liverpool LSC, said like you says, that the law firm has to get the reference number.
I told the law firm this, (Stephensons), and then he told me that I'd used to long time, to get the reference-number, (even if this was his job).
And then they used this as an excuse, to not have anything more to do with me.
I think this was inpolite and very unprofessional, and I think that law-firms like this, shouldn't be listed in your directory.
So I wondered how I could complain about the conduct of this law firm, and how to get them deleted with you, if possible, to protect other people of the public, from being harassed and bullied by 'mob', or what they are, working as trainee solicitors in law-firms.
Thanks in advance for any help!
Yours sincerely,
Erik Ribsskog
On Fri, Dec 11, 2009 at 10:01 AM, Chester E-Mail <chester@legalservices.gov.uk> wrote:
Dear Mr Ribsskog
Further to my previous email, please note that if an application for
legal aid is submitted from a firm in the Liverpool area, then it will
be processed at the Chester Office.
We can be contacted at the email address above, by post at Chester
Office, 2nd Floor Pepper House, Pepper Row, Chester CH1 1DW, and by
phone on 0845 602 1400.
Kind regards
Emma Collings
Legal/Means Team
Chester Office
Need help with your legal problems?
Community Legal Advice is a free government funded confidential
service.
Visit www.communitylegaladvice.org.uk to find out more or ring 0845 345
4 345
Legal Aid is 60! Read more at www.legalaid60.org.uk
>>> Erik Ribsskog <eribsskog@gmail.com> 10/12/2009 13:35 >>>
Hi,
thank you for your e-mail.
I hear what you are saying.
I think I should follow the LSC procedure, like I've explained.
Since I'm not a client, officially, with your law-firm yet, as I've
understood it.
But the legal aid programme is with the LSC.
So I think I should first and foremost follow the LSC procedures, and
escalate there, untill I'm officially a client of a law firm.
So it's now with LSC, so I hope I hear back from them, sooner rather
than
later, like explained, and I'll update you as soon as possible.
I think I should keep it with LSC Liverpool, since I started bringing
it up
there, since I live in Liverpool, so I thought that was the right
department
of LSC.
So that's why I escalated there.
So I'll update you as soon as I hear anything more.
I'm sending a copy of this e-mail to Liverpool LSC, so that they get
your
message, that this is to do with deadlines.
Yours sincerely,
Erik Ribsskog
On Thu, Dec 10, 2009 at 1:25 PM, Tom Mooney <tmo@stephensons.co.uk>
wrote:
> **
> Erik,
>
> I thank you for your email.
>
> I must stress that it is essential that you obtain the reference as
soon as
> possible as there is a strict deadline to start your claim at a
tribunal.
>
> I am unaware of the nature of your potential claim and I cannot
advise on
> any deadline from the information I have in my possession. However, I
would
> strongly recommend contacting the LSC, on 0845 345 4345, who can
provide you
> with a reference number immediately.
>
>
> *Tom Mooney*
> *Trainee Solicitor*
> **
> Employment Department
> *For and on behalf of Stephensons Solicitors LLP*
> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
> Direct Dial: 01942 77*4170*
> Direct Fax: 01942 774525
> Email: tmo@stephensons.co.uk
> Web: www.stephensons.co.uk
>
> ------------------------------
> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
> *Sent:* 10 December 2009 12:54
> *To:* liverpool@legalservices.gov.uk
> *Cc:* Tom Mooney
> *Subject:* To manger LSC Eve Clayton/Fwd: FW: Reminder/Fwd: FW:
> Reminder/Fwd: Employment-case against Bertelsmann Arvato
>
> Hi,
>
> I called Maureen today, at Liverpool LSC, and got the name of the
LSC
> manager.
>
> I'm getting different directions, you see, from you representative
Stuart
> Thompson, and the law firm.
>
> So I was just wondering if you could tell me one thing.
>
> I've checked that I'm eligable for legal aid, on your calculator, and
I
> was, since I'm unemployed.
>
> And now, I need a reference-number, for legal-aid.
>
> And Mr. Thompson, in LSC, says that the law-firm should get this
number.
>
> And the law firm says I should get this number by contacting the
LSC.
>
> So we aren't getting anywhere.
>
> So I hope you can clear this a bit up, what the procedure is,
regarding for
> me to obtain a reference number, for legal aid, from where the case
is now,
> it's at where I've checked that I'm eligable for legal aid, on the
> calculator on your website.
>
> I'm also sending a copy of this e-mail to the solicitors firm.
>
> Hope this is alright!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> ---------- Forwarded message ----------
> From: Erik Ribsskog <eribsskog@gmail.com>
> Date: Thu, Dec 10, 2009 at 12:37 PM
> Subject: Re: FW: Reminder/Fwd: FW: Reminder/Fwd: Employment-case
against
> Bertelsmann Arvato
> To: Tom Mooney <tmo@stephensons.co.uk>
>
>
> Hi,
>
> thank you very much for your e-mail!
>
> What I thought I'll do, is that I'll try to contact Stuarts manager,
and
> then I'll get back to you, sooner rather than lather, I hope.
>
> Hope this is alright!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On Thu, Dec 10, 2009 at 9:08 AM, Tom Mooney <tmo@stephensons.co.uk>
wrote:
>
>> **
>> Erik,
>>
>> I refer to my previous email.
>>
>> It is not possible to commence any investigations into the merits of
your
>> claim until you have received a reference number from the LSC. It
is
>> essential that you contact the LSC, on 0845 345 4345, so they can
verbally
>> confirm your eligibility and provide you with a reference number.
>>
>> I look forward to hearing from you.
>>
>>
>> *Tom Mooney*
>> *Trainee Solicitor*
>> **
>> Employment Department
>> *For and on behalf of Stephensons Solicitors LLP*
>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
>> Direct Dial: 01942 77*4170*
>> Direct Fax: 01942 774525
>> Email: tmo@stephensons.co.uk
>> Web: www.stephensons.co.uk
>>
>> ------------------------------
>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
>> *Sent:* 07 December 2009 15:08
>> *To:* Tom Mooney
>> *Subject:* Re: Reminder/Fwd: FW: Reminder/Fwd: Employment-case
against
>> Bertelsmann Arvato
>>
>> Hi,
>>
>> I called LSC Liverpool now, on 0151 242 5200, and spoke with
Stuart.
>>
>> He told me that you should just send it to the LSC, that this was
the
>> usual procedure, in cases like this, since you are a registered
Legal
>> Aid-programme solicitor-firm.
>>
>> So it should just be for you to send an application to the LSC, as
I
>> understood from Stuart there, today, since I've already checked that
I'm
>> eligable for legal aid, using the calculator on their website.
>>
>> Hope this is alright!
>>
>> Yours sincerely,
>>
>> Erik Ribsskog
>>
>>
>> On Fri, Nov 27, 2009 at 1:20 PM, Tom Mooney
<tmo@stephensons.co.uk>wrote:
>>
>>> **
>>> Erik,
>>>
>>> I appreciate that you have assessed your financial merits online
and have
>>> been informed that your are eligible for legal aid.
>>>
>>> Please note that it is essential that you also contact the Legal
Services
>>> Commission (LSC), on 0845 345 4345, so they can verbally confirm
your
>>> eligibility and provide you with a reference number.
>>>
>>> Once you have this reference number a member of our team will then
be
>>> able to provide you with advice.
>>>
>>> Kind regards
>>>
>>>
>>> *Tom Mooney*
>>> *Trainee Solicitor*
>>> **
>>> Employment Department
>>> *For and on behalf of Stephensons Solicitors LLP*
>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
>>> Direct Dial: 01942 77*4170*
>>> Direct Fax: 01942 774525
>>> Email: tmo@stephensons.co.uk
>>> Web: www.stephensons.co.uk
>>>
>>> ------------------------------
>>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
>>> *Sent:* 27 November 2009 13:12
>>> *To:* Tom Mooney
>>> *Subject:* Reminder/Fwd: FW: Reminder/Fwd: Employment-case against
>>> Bertelsmann Arvato
>>>
>>> Hi,
>>>
>>> I can't see that I've received an answer to this e-mail yet, so
I'm
>>> sending a reminder about this.
>>>
>>> Hope this is alright!
>>>
>>> Yours sincerely,
>>>
>>> Erik Ribsskog
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From: Erik Ribsskog <eribsskog@gmail.com>
>>> Date: Fri, Oct 23, 2009 at 2:42 PM
>>> Subject: Re: FW: Reminder/Fwd: Employment-case against Bertelsmann
Arvato
>>> To: Tom Mooney <tmo@stephensons.co.uk>
>>>
>>>
>>> Hi,
>>>
>>> thanks very much for the phone-number!
>>>
>>> I called LSC now, and they explained me how to log on, to their
>>> website, and answering some questions, that would determine, if I
was
>>> eligible for legal aid, or not.
>>>
>>> And here's what the website said:
>>>
>>> *As you or your partner are receiving one of the following:*
>>>
>>> - *Income Support*
>>> - *Income Based Job Seeker's Allowance*
>>> - *Income-based Employment and Support Allowance*
>>> - *Guarantee Credit*
>>>
>>> *you are automatically financially eligible for the following
levels of
>>> service:*
>>>
>>> *Legal Help
>>> Help at Court
>>> Immigration cases: Legal Representation before the Immigration and
Asylum
>>> Tribunal; and the High Court
>>> Asylum cases: Legal Representation before the Immigration and
Asylum
>>> Tribunal; and the High Court
>>> Family Mediation
>>> Help with Mediation
>>> Other Legal Representation
>>> General Family Help*
>>>
>>> *
>>> *
>>>
>>> So it shouldn't be a problem with the legal aid!
>>>
>>> That's good news!
>>>
>>> I also have a website, where I've published about the
empoyment-case.
>>>
>>> It's on this link:
>>>
>>>
>>>
http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation
>>>
>>> And in this link, I explain about some of the problems that were
going
>>> on, but there where also a lot more problems, that I was
constructivly
>>> dismissed as well, and more:
>>>
>>> http://www.scribd.com/doc/4661735/7
>>>
>>> I post the links, since it was so much problems there, so it isn't
easy
>>> for me, to summarise it, since there were so many problems going on
there,
>>> in the one year and three months I worked there.
>>>
>>> Hope it's alright that I just refer to the website, but if it's
anything
>>> I should answer, then please just tell me, and I'll explain it
properly!
>>>
>>> Thanks again for you help so far!
>>>
>>> Yours sincerely,
>>>
>>> Erik Ribsskog
>>>
>>> On Fri, Oct 23, 2009 at 2:20 PM, Tom Mooney
<tmo@stephensons.co.uk>wrote:
>>>
>>>> **
>>>> <http://www.businessnorthwest.co.uk/>
>>>> <http://www.businessnorthwest.co.uk/>
>>>> ------------------------------
>>>>
>>>> Erik,
>>>>
>>>> My apologies, the LSC's telephone contact is 0845 345 4345.
>>>>
>>>> Kind regards
>>>>
>>>>
>>>> *Tom Mooney*
>>>> *Trainee Solicitor*
>>>> **
>>>> Employment Department
>>>> *For and on behalf of Stephensons Solicitors LLP*
>>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
>>>> Direct Dial: 01942 77*4170*
>>>> Direct Fax: 01942 774525
>>>> Email: tmo@stephensons.co.uk
>>>> Web: www.stephensons.co.uk
>>>>
>>>> ------------------------------
>>>> *From:* Erik Ribsskog [mailto:eribsskog@gmail.com]
>>>> *Sent:* 23 October 2009 14:19
>>>> *To:* Tom Mooney
>>>> *Subject:* Re: FW: Reminder/Fwd: Employment-case against
Bertelsmann
>>>> Arvato
>>>>
>>>> Hi,
>>>>
>>>> thank you very much for your e-mail!
>>>>
>>>> I was just wondering, shouldn't it be one more number in the
>>>> phone-number you gave, to call to check if I'm eligible for
receiving legal
>>>> aid?
>>>>
>>>> Is this number to the LSC?
>>>>
>>>> I think I'm eligible because I'm unemployed at the moment, due to
the
>>>> finance-crises, etc., unfourtuntly, even if I have a lot to do,
with working
>>>> on the employment-case and writing a blog etc.
>>>>
>>>> Thanks again for your e-mail!
>>>>
>>>> Best regards,
>>>>
>>>> Erik Ribsskog
>>>>
>>>>
>>>> On Fri, Oct 23, 2009 at 9:09 AM, Tom Mooney
<tmo@stephensons.co.uk>wrote:
>>>>
>>>>> **
>>>>> <http://www.businessnorthwest.co.uk/>
>>>>> <http://www.businessnorthwest.co.uk/>
>>>>> ------------------------------
>>>>>
>>>>> Eric,
>>>>>
>>>>> To qualify for legal aid you must be financially eligible and
your
>>>>> claim must also have sufficient prospects of success.
>>>>>
>>>>> In relation to the first requirement I would invite you to call
0845
>>>>> 345 434 to enable an advisor to ask you several questions to
determine
>>>>> whether you are financially eligible to receive legal aid. If you
are
>>>>> eligible, you will receive a reference number and you claim can
then be
>>>>> assessed.
>>>>>
>>>>> Kind regards
>>>>>
>>>>>
>>>>> *Tom Mooney*
>>>>> *Trainee Solicitor*
>>>>> **
>>>>> Employment Department
>>>>> *For and on behalf of Stephensons Solicitors LLP*
>>>>> Wigan Investment Centre, Waterside Drive, Wigan WN3 5BA
>>>>> Direct Dial: 01942 77*4170*
>>>>> Direct Fax: 01942 774525
>>>>> Email: tmo@stephensons.co.uk
>>>>> Web: www.stephensons.co.uk
>>>>>
>>>>> ------------------------------
>>>>> *From:* eribsskog@gmail.com
[mailto:eribsskog@gmail.com]
>>>>> *Sent:* 09 October 2009 06:19
>>>>> *To:* Enquiries
>>>>> *Subject:* Reminder/Fwd: Employment-case against Bertelsmann
Arvato
>>>>>
>>>>> Hi,
>>>>>
>>>>> I can't see that I've received an answer to this e-mail, so I'm
sending
>>>>> a reminder about this.
>>>>>
>>>>> Yours sincerely,
>>>>>
>>>>> Erik Ribsskog
>>>>>
>>>>>
>>>>> ---------- Forwarded message ----------
>>>>> From: Erik Ribsskog <eribsskog@gmail.com>
>>>>> Date: Sat, Sep 26, 2009 at 3:47 AM
>>>>> Subject: Employment-case against Bertelsmann Arvato
>>>>> To: enquiries@stephensons.co..uk <enquiries@stephensons.co.uk>
>>>>>
>>>>>
>>>>> Hi,
>>>>>
>>>>> I've been trying regularly, since 2006, to find some advice,
within the
>>>>> legal aid-programme, regarding an employment-case I have,
against
>>>>> Bertelsmann Arvato.
>>>>>
>>>>> There were problems with constructed dismissal, a lot of
bullying and
>>>>> harassment from managers, illegal management-methods, etc.
>>>>>
>>>>> I've published about the employment-case, on this url:
>>>>>
>>>>>
>>>>>
http://www.scribd.com/groups/view/14830-arvato-services-ltd-s-microsoft-scandinavian-product-activation
>>>>>
>>>>> Hope you can help with giving advice regarding this case!
>>>>>
>>>>> Yours sincerely,
>>>>>
>>>>> Erik Ribsskog
>>>>>
>>>>>
>>>>> ------------------------------
>>>>>
>>>>> Debt Recovery Special
Offer...<http://www.stephensons.co.uk/site/services/businesses/srvdebt/debtoverview/>
>>>>>
>>>>> If you have 5 or more debts to recover, instruct us to act now
for only
>>>>> £5 plus VAT per Letter Before Action. This offer is valid until
30th
>>>>> September 2009. You must instruct us to send 5 or more Letter
Before
>>>>> Actions to be eligible for this offer.
>>>>> ------------------------------
>>>>> *Save energy, money and the environment - do you need to print
this
>>>>> message?*
>>>>>
>>>>> The information in this e-mail (which includes any files
transmitted
>>>>> with it) is confidential and may also be legally privileged. It
is
>>>>> intended for the addressee only. Access to this e-mail by anyone
else
>>>>> is unauthorized. Unauthorized recipients are required to
maintain
>>>>> confidentiality. If you have received this e-mail in error
please
>>>>> notify us immediately, destroy any copies and delete it from your
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>>>>> system. Any use, dissemination, forwarding, printing or copying
of
>>>>> this e-mail is prohibited. Copyright in this e-mail and any
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>>>>> created by us and sent as an attachment to this e-mail will be
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>>>>> scanned for viruses by McAfee VirusScan but please carry out such
virus and
>>>>> other checks as you consider appropriate. No responsibility is
>>>>> accepted by us in this regard. Stephensons Solicitors LLP is a
>>>>> limited liability partnership. Registered in England and Wales,
>>>>> registered number OC322962, registered office is 24 Lord Street,
Leigh,
>>>>> WN7 1AB. Telephone: 01942 777777. A list of members is
available
>>>>> for inspection at the registered office. Members of Stephensons
>>>>> Solicitors LLP will be referred to as partners. Regulated by
the
>>>>> Solicitors Regulation Authority. For the SRA rules click
>>>>> www.sra.org.uk/solicitors/code-of-conduct.page. Service of
Documents
>>>>> by e-mail not accepted.
>>>>>
>>>>> ------------------------------
>>>>>
>>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>> *
>> ------------------------------
>> *
>> *CHRISTMAS CLOSE DOWN*
>> Please note that this office will be closed from 1pm on Thursday
24th
>> December 2009 and re-open at 9am on Monday 4th January 2010.
>> *24 hour Crime* call out-7 days a week including Christmas and New
Year
>> *07836 574607*.
>> Please do not take offence if you do not receive a Christmas card
from us
>> as this year we are making a contribution to our selected Charity of
the
>> year, Wigan & Leigh Hospice.
>>
>
>
>
>
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