Jeg fikk en ny e-post fra ICAS

Erik Ribsskog <eribsskog@gmail.com>

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Reminder/Fwd: Your email

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Dawn T <dawnt@carersfederation.co.uk>	Fri, Aug 27, 2010 at 9:38 AM
To: Erik Ribsskog <eribsskog@gmail.com>
Dear Mr Ribsskog Thank you for your email, I’m sorry that you have not received the Self Help Information Pack, I have checked our records and it appears it was sent. I can only apologise for any inconvenience this may have caused. Since our last contact we now have an electronic version of the Self Help Information Pack available which I have attached to this email. If you have any problems with this or would like a paper copy please let me know. Yours Sincerely Dawn Thomas Senior Administrator The Gateway Conference Centre, 71 London Road, Liverpool, L3 8HY Tel: 0151 298 3267 Email: dawnt@carersfederation.co.uk Website: www.carersfederation.co.uk Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7 7LJ Registered Number: 3123142 Registered Charity Number: 1050779 This e-mail is intended solely for the named recipient(s), it may contain confidential or privileged information. If you are not the intended recipient(s) please notify us immediately and delete the e-mail without taking copies, storing the e-mail, printing it or disclosing the contents of the e-mail to any other individual. Nothing contained in this e-mail is intended to create binding legal obligations between us. Any views or opinions presented in this e-mail are solely those of the author and do not represent those of The Carers Federation Limited. Should you communicate with anyone at The Carers Federation Limited by e-mail, you consent to us monitoring and reading any such correspondence. From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 26 August 2010 17:31 To: Dawn T Subject: Reminder/Fwd: Your email Hi, I haven't received any information-pack, so I'm sending this reminder, (even if this was some months ago, that the correspondence about this, took place). Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Mar 25, 2010 at 4:59 PM Subject: Re: Your email To: Dawn T <dawnt@carersfederation.co.uk> Hi, thank you very much, that sounds very fine! If you haven't got my address, it should be: Flat 3 5 Leather Lane Liverpool L2 2AE Thank you very much again for the help! Yours sincerely, Erik Ribsskog On Thu, Mar 25, 2010 at 3:38 PM, Dawn T <dawnt@carersfederation.co.uk> wrote: Dear Mr Ribsskog Thank you for your email. I will put a Self Help Information Pack in the post for you this afternoon. I hope this is of use to you. If you require any further assistance don’t hesitate to contact me. Kind Regards Dawn Thomas Senior Administrator The Gateway Conference Centre, 71 London Road, Liverpool, L3 8HY Tel: 0151 298 3267 Email: dawnt@carersfederation.co.uk Website: www.carersfederation.co.uk Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7 7LJ Registered Number: 3123142 Registered Charity Number: 1050779 This e-mail is intended solely for the named recipient(s), it may contain confidential or privileged information. If you are not the intended recipient(s) please notify us immediately and delete the e-mail without taking copies, storing the e-mail, printing it or disclosing the contents of the e-mail to any other individual. Nothing contained in this e-mail is intended to create binding legal obligations between us. Any views or opinions presented in this e-mail are solely those of the author and do not represent those of The Carers Federation Limited. Should you communicate with anyone at The Carers Federation Limited by e-mail, you consent to us monitoring and reading any such correspondence. From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 25 March 2010 13:55 To: Dawn T Subject: Re: Your email Hi, sorry that I'm a bit late with answering. I was wondering if you think you could please send me a self information pack, that I could have look at, then maybe I can fix this myself, without using any valuable time for you lawyers. Hope this is alright! Yours sincerely, Erik Ribsskog On Mon, Feb 8, 2010 at 3:00 PM, Dawn T <dawnt@carersfederation.co.uk> wrote: Dear Mr Ribsskog Thank you for your email. ICAS (Independent Complaints Advocacy Service) is a free, confidential service which is independent of the NHS. We can support people in making a complaint with the NHS. We provide various levels of support and can: 1. Provide a Self Help Information Pack 2. Provide an Advocate who can: Put you in touch with other people who can help you Help you write letters to the right people Prepare you for and go to meetings with you Give you the opportunity to speak confidentially to someone who is independent of the NHS Help you to explore your options at every stage of your complaint Answer questions to help you make decisions Act on your direction rather than the wishes of others ICAS cannot however, Help you to claim financial compensation for clinical negligence Get and NHS employee Disciplined Give legal advice Help you with complaints about private medical treatment Give medical advice Investigate complaints If this seems like something you could benefit from, please call us on our Regional Helpline 0300 456 8350. Kind Regards Dawn Thomas Senior Administrator Error! Filename not specified. The Gateway Conference Centre, 71 London Road, Liverpool, L3 8HY Tel: 0151 298 3267 Email: dawnt@carersfederation.co.uk Website: www.carersfederation.co.uk Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7 7LJ Registered Number: 3123142 Registered Charity Number: 1050779 This e-mail is intended solely for the named recipient(s), it may contain confidential or privileged information. If you are not the intended recipient(s) please notify us immediately and delete the e-mail without taking copies, storing the e-mail, printing it or disclosing the contents of the e-mail to any other individual. Nothing contained in this e-mail is intended to create binding legal obligations between us. Any views or opinions presented in this e-mail are solely those of the author and do not represent those of The Carers Federation Limited. Should you communicate with anyone at The Carers Federation Limited by e-mail, you consent to us monitoring and reading any such correspondence. icas-amended-new-regs-ship-jun10.pdf 1070K

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PS.

Her er vedlegget:

Icas Amended New Regs Ship Jun10