Jeg sendte en ny e-post til ICE

Erik Ribsskog <eribsskog@gmail.com>

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Your Ice Enquiry

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Erik Ribsskog <eribsskog@gmail.com>	Tue, Nov 2, 2010 at 12:41 PM
To: DWP ICE gateway team <ICE@dwp.gsi.gov.uk>
Hi, thank you for your e-mail. My National Insurance-number is SG 27 09 67 D. My full address is: Flat 3 5 Leather Lane Liverpool Merseyside L2 2AE Yours sincerely, Erik Ribsskog On Tue, Nov 2, 2010 at 11:02 AM, DWP ICE gateway team <ICE@dwp.gsi.gov.uk> wrote: Dear Mr Ribsskog , Thank you for your email of 1 November 2010. For your information, the Independent Case Examiner looks into maladministration (poor service) by the Department for Work and Pensions and its Agencies, for example, delay in taking appropriate action, taking incorrect action, failure to respond adequately to correspondence, misinforming customers etc. However, this office cannot look into complaints about legislation or policy. This includes calculations of maintenance liability and benefit entitlement. Those matters must be challenged via the appropriate appeal process. In order for this office to register your complaint about Jobcentre Plus, I would be grateful if you could provide the following information: your National Insurance Number; your full postal address. Once we have received this information, we will continue to register your complaint accordingly. Yours sincerely Chris Stirrup Office Services Admin Officer | Independent Case Examiner’s Office | 0151 801 8870 | www.dwp.gov.uk | Please consider the environment before printing ********************************************************************** This document is strictly confidential and is intended only for use by the addressee. If you are not the intended recipient, any disclosure, copying, distribution or other action taken in reliance of the information contained in this e-mail is strictly prohibited. Any views expressed by the sender of this message are not necessarily those of the Department for Work and Pensions. If you have received this transmission in error, please use the reply function to tell us and then permanently delete what you have received. This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free. Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance with our policy on the use of electronic communications. **********************************************************************

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