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Tuesday, 19 January 2010

Jeg sendte en ny e-post til Rollag to Rollag




Google Mail - Great-grandmother Bergit Tovsdotter Mogan










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Great-grandmother Bergit Tovsdotter Mogan











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Jan 19, 2010 at 9:10 PM




To:
Dennis Herbranson <rollagtorollag@sbcglobal.net>






Hi,

that's very brilliant!

I got some of the names wrong, I thought Toeiet meant that they owned in two countries.

I have some files from Rollag library, in Norway.


I have them on a blog I write on:



I currently live in Liverpool, UK, since I'm a refugee from Norway.

(I overheard in 2003 and 2004, in Oslo, that I was followed by the 'mafian', which I guess could be the communists or muslims.


Anyway, the police in Norway wont help, and I was a student then, after working as a shop manager, so I didn't have that much money, so I ended up in the UK).

I'll attach a family-tree, so it's possible to see, that my fathers mother, Ågot Mogans family, were from Rollag in Numedal.


(I'm also in the noble-lines Gjedde and Adeler, from Denmark and Norway, so that could be why I'm being followed as well I guess).

So I appriciate any help, since I'm in this difficult situation, so that's very fine!


Thank's very much in advance for any help!

Sincerely,

Erik Ribsskog


On Tue, Jan 19, 2010 at 8:07 PM, Dennis Herbranson <rollagtorollag@sbcglobal.net> wrote:

Thank you for your message, Erik. I will see what I can find. I have all the Rollag Bygdeboker and will see if there is any information there as well. May I ask where you currently live? Do you live in Norway?


The price of the book is $45 US plus shipping. I think it costs about $25 US to ship a book to Norway. So the total price of the book shipped to Norway would be about $70 US.


You asked about criminals in Rollag, Minnesota. No, there were no criminals. They were all poor farmers who came to America to get more land and a better life for their families.


Gullek shows up quite often in the Rollag, Norway records, especially back in the 1600s and 1700s. It is an old name, I believe. Gulleksrud would mean Gullek's clearing, so it had to be a small farm. And Toeiet would be a small husman's farm on Toen. So I will look there also.


I will try to find out some information about your ancestors for you.


Sincerely,


Dennis




--- On Mon, 1/18/10, Erik Ribsskog <eribsskog@gmail.com> wrote:


From: Erik Ribsskog <eribsskog@gmail.com>
Subject: Great-grandmother Bergit Tovsdotter Mogan

To: rollagtorollag@sbcglobal.net
Date: Monday, January 18, 2010, 10:50 PM



Hi,


I was wondering if you have any information, about my great-grandmother Bergit, (or Birgit), Tovsdotter Mogan, who went to the USA, as a foster-child, her uncle, Gullek Gulleksson Toeiet (Gulleksrud), and his wife, Åse Levorsdotter.



They went to America, around 1885, from Rollag, in Norway, probably to Rollag, Minnesota, I'd say.



I went to the USA myself, in 2005, after I'd overheard that I was followed, by the 'mafian', (I don't really know who they are. I was a shop-manager in Oslo).


Then I went to Detroit, in 2005, but was sent right back to Europe, without doing anything wrong.


So maybe my family are in this 'mafian' and told the USA immigrant-police lies, when they called my family in Norway?



I try to dig up things about my family, and has found out that my great-grandmother, on my fathers side, was brought up in the USA, before returning to Norway, something my family in Norway has never told me.


So it's like they've tried to cover up stuff for me.


I think they probably are like the criminals in the movie 'Fargo'.


Where there many criminals among the Norwegians moving to Rollag, Minnesota?



My great-grandmothers parents where her mother Jøran Gulleksdotter Gulleksrud, and her husband, Tov Pedersen Toeiet (Mogan).


'Toeiet' means two-own, that is, owns to places.



So it could be that it means that they own both in the USA and in Norway.



Gulleksrud is a placename, in Rollag, Norway, I think it must be.



And Gulleksdotter, means 'daughter of Gullek'.



So she had the same father, as the foster-father, who was her brother, Gullek Gulleksson (Toeiet) Gulleksrud.


Gullek is a name, that's not that common, in Norway, I think.


'Gull' in Norwegian, means 'gold'.



I hope you have the chance to answer me about this!


Thanks in advance for any help!



How do I order the Rollag to Rollag-book?



If you don't know this, then I maybe I should read about this in your book.


But thanks in advance if you know anything about this!


Yours sincerely,

Erik Ribsskog






familie tre.JPG
104K








PS.

Her er vedlegget:

familie tre

Jeg sendte en ny Facebook-melding til Terje Dørumsgaard






Terje Dørumsgaard 18. januar kl. 16:01

Oops, jeg skrev å, du har helt rett, grandonkel Asbjørn, som jeg kjente meget godt, skrev med a. Jeg kjente også Helga, og hilste også på flere Ribsskog under oppveksten da jeg var på besøk hos bestefar og bestemor i Fredrikstad, eller i Rælingen hos onkel Asbjørn.

Prøv også å søke på nanvnet Steinar Varsi, som er sønn av Turid Varsi, datter av fars(Arnes) søster Åse.

mvh.

Terje Dørumsgaard



Erik Ribsskog 19. januar kl. 11:05

Ok,

det var artig, jeg søkte og da stod det noe om Bø i Telemark.


Jeg jobba på en gård i Larvik, eller Kvelde, som het Løvås, i 2005, og da ville onkel Martin, (sønn av Johannes Ribsskog, og din tremenning da), han ville absolutt at jeg skulle studere på høyskolen i Bø.

Så ble jeg forsøkt drept der, av et slags jaktlag, og dro til England, hvor jeg er enda, siden politet ikke vil etterforske.


Jeg fant dine tippoldeforeldre, (mine tipptippoldeforeldre da), oppi Oppdal der.

De her Ole Larsen Dørumsgaard og Marith Arntsdatter, tolker jeg det som.

Sender med skjermbilde-kopi av kirkebok, i Oppdal, som ligger på nettet.


Jeg skal prøve å utvide slektstreet mer seinere, nå går jeg mest tilbake i tida.

Men jeg skal prøve å få med alle på et slektstre jeg har på My Heritage, etterhvert, (jeg bare jobber med det på det arket som jeg sendte også, men jeg skal prøve å få det til så raskt som mulig):


http://www.myheritage.no/site-family-tree-67419522/ribsskog


Er det deg jeg har lest om, som lager noe gårdbruksprodukter av geitemelk, eller noe?

Jeg har en arbeidssak mot Rimi-Hagen, bare så du vet det.

Men men.

Var faren din, som var komponist i Italia, han har jeg lest at oversatte mye verker fra det fjerne Østen.


Var han taoist, vil du si, hvis det er lov å spørre, sånn med jing og jang osv., for jeg kjente engang ei fra Trøndelag, Ranheim, Siri Rognli Olsen, som var så inne i det, og hu var ikke helt god i hue, tror jeg, men det er mulig at det var jeg som ikke skjønte alt det rare/spesielle hu babla om, uten at jeg skal gå i detalj.


Mvh.

Erik Ribsskog









Her var 'n riktig-Arnt, når han ble døpt

riktig arnt

PS.

Faren hans het visst Ole Larsen Dørumsgaard, (eller Dørrumsgaard).

Og mora het visst Marith Arntsdatter.

Så sånn var det.

Så mora var kanskje sjefen i heimen der, siden hu kalte opp sønn' etter faren sin.

Hvem vet.

Vi får se.

Mvh.

Erik Ribsskog

Nå fant jeg tipptippoldeforeldrene mine i Oppdal. Besteforeldrene til Helga, (og Asbjørn), Dørumsgaard. De kalte seg visst bare Dørum

ole halvorsen dørum

PS.

Men 'n Arnt ble visst født på Dørumsgaard, eller Dørremsgaard, eller hva det står:

født på dørumsgaard

PS 2.

Men jeg synes det står at mora heter 'Marit', da han ble konfirmert.

Hm.

For hu het 'Gjertrud', da han ble døpt.

Men men.

Pytt pytt.

Mvh.

Erik Ribsskog

PS 3.

Da var nok han første Arnt feil.

Jeg får se om jeg finner han andre Arnt, når han ble født da, vi får se.

johncons-blogg blir også lest av departementer i Washington DC

washington dc

http://www.google.com/search?q=eribsskog@gmail.com%20IRC%20Department%20of%20homeland&sourceid=ie7&rls=com.microsoft:*:IE-SearchBox&ie=&oe=

PS.

Google forklarte den amerikanske regjeringen hvor kjent jeg er i USA, når de søkte på e-post adressen min:

did you mean ribsskog

Jeg sendte en ny e-post til the Health Ombudsman




Google Mail - Update/Fwd: Complaint to Health Service Ombudsman










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Complaint to Health Service Ombudsman











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Jan 19, 2010 at 5:23 PM




To:
Phso.Enquiries@ombudsman.org.uk






Hi,

I received a new letter from Marybone Health Centre today, so I enclose this letter as an update.

Hope this is alright!

Yours sincerely,

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Tue, Jan 5, 2010 at 12:35 PM
Subject: Re: Complaint to Health Service Ombudsman
To: Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>


Hi,


thank you for your e-mail!

I sent a letter to the Health Center, on 13/12, and received an answering-letter on 18/12, (which I attach to this e-mail).

It says in the letter, from the Practice Manager, that the Health Center wants me to meet a doctor there, and not the Practice Manager, for a meeting.


But I don't really like the Health Center, any longer, unfortunatly, since I didn't like the nurse or the doctor.

Do I have to go to the meeting, or can I ask the Health Center if they can deal with the complaint in writing?


When I think about it, it just seems a bit awkward, to me, to go back to Health Centre, so I would have thought it was better to deal with it in writing.

Do you think this is possible to achieve, that the complaint is being dealt with in writing?


I don't mean to be inpolite, or anything, but I'm more comforable with dealing with the complaint in writing, also since English isn't my first language, and I think that if the complaint is being dealt with in writing then it's easier to avoid, that people try tricks etc., in meetings, since summaries aren't always written and aren't always accurate etc.


So I was just wondering if you think it's possible to deal with complaints like this in writing, without me having to go to the Health Centre for a complaint-meeting, since I think it's a bit awkward now, going there, after how the nurse and the doctor were there, the last time I went there.


Thank you very much in advance for your reply!

Yours sincerely,

Erik Ribsskog



On Fri, Nov 13, 2009 at 9:05 AM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:



Dear Mr
Ribsskog



Our
Ref: EN-70818 (please quote this reference
in all correspondence concerning this matter)



Thank
you for your emails of 16 and 22 October 2009 to the Health Service
Ombudsman about two GP practices. You do
not know the name of one of the practices, but name the other practice as
Marybone Health Centre.



The
Ombudsman’s role is to look into complaints about poor treatment or service
provided by the NHS.



The Ombudsman usually deals with complaints after the local
NHS complaints procedure has been completed. From the emails you have sent, it seems you still need to
complete this process. If you wish
to continue with your complaint, you should first write to the
Practice Manager of the GP practices and ask them to resolve it.



If,
receiving the final response from the
practices
you remain unhappy, it is then open to you to re-approach the
Ombudsman. You will need to explain specifically what was wrong with their response to your complaint and to state what
you want the Ombudsman to do. At that point we will look at your complaint
carefully to decide if we can help. There is no automatic right to an
investigation by the Ombudsman; there has to be a good reason for her to
investigate a complaint.



You should send us copies of any relevant correspondence and
papers which you have. We will also need written permission to obtain any papers
and records connected to the complaint, and to know whether legal action is
being taken about it (as that may prevent the Ombudsman from looking at the
complaint).



If you need direct help or advice in making a complaint, you
should contact your regional Independent Complaints Advocacy Service (ICAS)
office. You can find their details from the
following link:



http://www.carersfederation.co.uk/what-we-do/icas/office_results.php?region=north_west



ICAS is a voluntary organisation providing independent
advocacy to people making complaints under the NHS complaints
procedure.



I note that part of your
complaint is about not being allowed to register with a GP practice. You may
find the following link helpful that explains about registering with GP
practices:



http://www.nhs.uk/chq/Pages/1095.aspx?CategoryID=68&SubCategoryID=158



Please contact me if you have
any questions.



Yours
sincerely



Daniel
Wallis


Customer Services
Officer







Parliamentary and Health Service Ombudsman

24th Floor

Millbank Tower

Millbank

London

SW1P 4QP


Telephone: 0345 015
4033


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2 attachments
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311K






Jeg fikk et nytt brev fra Marybone Health Centre

img226

Jeg sendte en ny e-post til JET




Google Mail - RE:Good News










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




RE:Good News











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Jan 19, 2010 at 4:44 PM




To:
"Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk>






Ok,

but I don't agree with you.

I'm sure they were inpolite.

I don't think you take enought actions, you should give the inpolite person a warning, I think.


Further, I think it's strange, that I have to go to Walton again, to get the on the same course.

That sounds very inpractical.

If I have been granted a course, and want to change the date, why do I have to go to Walton again.


I think this sounds like unessesary.

How can people reduce ones carbon footprint, if they can't sort things like this over the phone, but have to take the bus or train and cause pollution?


I think this system sound very stupid and it also causes unessesary pollution.

Sincerely,

Erik Ribsskog


On Tue, Jan 19, 2010 at 4:16 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk> wrote:




Dear Mr
Ribsskog,


I am sure that
there has been a misunderstanding, which I am sorry for if it has left you
feeling that you haven’t been listened to. I am confident that none of my
staff would say they were me, or deliberately put the phone down on a client seeking
help, they care deeply about the work they do and work hard to maintain high standards.
However, I will remind staff to ensure that they listen carefully at all times.


With regards
to the course you attended, I am delighted to inform you that you passed and the
certificate is ready for collection, or can be posted out to you. Which would you
prefer?


Yours sincerely


Lorraine Elliott






Lorraine
Elliott (Nee Hammond)


JET
Manager


Liverpool East JET Service


Neighbourhood Employment Services


Job Bank


4 Tunnel Road


Liverpool


L7 6QD



0151 233 6177


0151 233 6117


07834 843648


www.liverpooljet.org



2010
Year of Health and Wellbeing


www.2010healthandwellbeing.org.uk











From:
Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 19 January 2010 15:23

To: Elliott, Lorraine

Subject: Re: Complaint/Fwd:
Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>




Hi,






thank you very much for you e-mail!







But as I remember it, a Jet person-called, saying she was you, and just
said a sentence, and then hang up.






About that I wanted to cancel the course.






But they just hang up, when I started asking about when the next course was.






I thought it was strange, that they would use your name.







Since I called up JET again, and then I got to hear, that the person
that had called, (Lorraine),
was on annual leave.






Also, this course was almost two months ago, (24. November), and I haven't
received a certificate, or feedback from the test yet, even if I think must
have gotten most of the answers right.







But my complaint is really that your staff shouldn't be ignorant while
taking calls, like they were, in the first call, that JET called back to me,
after I discovered, that my Landlord, was coming here, on the same date, as the
JET-course.







So I think there's room for improvement, when it comes to manners,
(with not being ignorant to what people are saying), with JET-staff,
unfortunatly.







Yours sincerely,






Erik Ribsskog











On Tue, Jan 19, 2010 at 2:25 PM, Elliott, Lorraine
<Lorraine.Elliott@liverpool.gov.uk>
wrote:




Dear Mr
Ribsskog,



Further to
our recent telephone conversations regarding your complaint, I am writing to
express my disappointment that you are dissatisfied with our service and
endeavour to respond to your complaint. The JET service prides itself on
its professional approach to helping people in our communities gain work,
education and training and our staff are dedicated to the work that we do.



You were
first registered with the JET on the 7th October in our JET Atlantic
office in Walton when Working Links referred you to JET Atlantic
so that you could gain the Basic Food Hygiene qualification. The way our
service works is by appointing a dedicated officer at the most convenient
office, in order to ensure continuity and a better understanding of our clients
and the best possible service.



A
discretionary grant was arranged by your guidance officer, Claire Walsh, in
order to fund your place on the Food Hygiene course and you were booked onto
the course due to start on the 26th October. When you called to
cancel your attendance, you called and spoke to me at the JET in the Job Bank
on Tunnel Road
where we deliver the courses. I thanked you for letting me know and took
your details and said a member of staff would contact you to inform you when
the next course was due to start and arrange to re-book your place.



As I
mentioned when I spoke to you last week, I didn’t call you after that, but my
administrative officer, Joanne Quinn, at my request, called to confirm that you
were no longer attending the course and to let you know that you would be
informed when a further course was due to take place. I am sorry if you
felt that she hung up, but I am sure that this wasn’t intentional, since she
recorded the fact that you wished to attend the next course, as I had informed
her originally.



On several
occasions early in November, staff called you to keep you informed that we were
still awaiting details of the next course and on 24th November you
successfully attended the course.



Because we
dedicate officers to every registered client, as a new client it was necessary
for you to meet with your appointed guidance officer, Claire Walsh, in order to
confirm your place and grant funding for the new course and update your details
and support required. I am sorry if this proved inconvenient, but one
office holds all of your records for grant and tracking purposes.
However, if you wish to do job searches you can visit any JET office in
the city. If you wish to change your preferred JET office and guidance
officer to a more convenient location for you, this can be arranged.



I do hope
that this serves as a satisfactory response to your complaint and we can
continue to work together to ensure that you are able to pursue your desired
career plan.



Yours
sincerely,






Lorraine Elliott (Nee Hammond)


JET Manager


Liverpool East JET Service


Neighbourhood Employment Services


Job Bank


4 Tunnel Road


Liverpool


L7 6QD



0151 233 6177


0151 233 6117


07834 843648


www.liverpooljet.org



2010 Year of Health and Wellbeing

www.2010healthandwellbeing.org.uk








From: Liverpool Direct
[mailto:Liverpool.Direct@liverpool.gov.uk]


Sent: 07 January 2010 12:18

To: JET

Subject: Re: Complaint/Fwd:
Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>







Your unique reference
number is: 33652


Please include your
unique reference number in all email communication.









Dear Colleague,



Please could you assist with the following
enquiry, and then respond directly to the customer.







Yours Sincerely



Liverpool Direct


liverpool.direct@liverpool.gov.uk



www.liverpool.gov.uk


Liverpool's Year of the Environment 2009 - Our city Our planet www.ourcityourplanet.org.uk


P Please consider the
environment before printing this e-mail. Thank you








Would you prefer to receive your council tax
bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online
registration form.












--- Original
Message ---

From: Erik Ribsskog <eribsskog@gmail.com>

Received: 05/01/10 10:36:54 o'clock GMT

To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Subject: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint



Hi,






I can't get JET to
answer my e-mails, so I thought I could try to complain about them to the
Council.







Yours sincerely,






Erik Ribsskog











---------- Forwarded
message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Nov 16, 2009 at 8:25 PM

Subject: Reminder/Fwd: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk





Hi,






I can't see that
I've recieved an answer to this e-mail, so I'm sending a reminder about this.






Best regards,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 29, 2009 at 5:46 PM

Subject: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk





Hi,





I got a call from Neo today, about that you were going to put me on the next
course now, in 'Basic Food Hygiene'.






But I haven't got an answer, to my complaint with you, why did your
representative call me, on her holyday from work?







And why do one of
your representatives tell me that I have to go to Jet, to change the
course-date, when your call today shows that this isn't right?






Best regards,






Erik Ribsskog






----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 22, 2009 at 8:21 PM

Subject: Complaint

To: Jet@liverpool.gov.uk





Hi,





I called on Tuesday, regarding a 'Basic Food Hygenie'-course, that Walton Jet
put me on, after I was sent to Jet, from Working Links.







I found out, when
I got your letter, that the course crashed with another appointment I have at 3
pm, on Monday.







So I called, and
spoke with Lorraine.






She was going to get someone to call me back, since I wanted to be put on the
next course.







Then she called me
today, just to tell me that she took me off the list.






And then she hang up, without listening to what I was saying, that I wanted to
be put on the next course.






So then I called Jet up, and spoke with Kate, who told me that Lorraine was on annual
leave, and that I had to go to the Jet office, to re-sign on the next course.







But why did Lorraine call me, when
she was on annual leave?



I've been having some problems with some communist-mob, or something, in Norway, is this
something to do with this?






Thanks in advance for help in advance, regarding finding out what's been going
on!







Yours sincerely,






Erik Ribsskog














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Jeg sendte en e-post til ICE, om de kan spesifisere klagen min, sånn som jeg har forklart tidligere på telefon og e-post




Google Mail - To Operations Manger Margareth Fowler. Ref: DWP00811/09










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




To Operations Manger Margareth Fowler. Ref: DWP00811/09











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Jan 19, 2010 at 4:24 PM




To:
DWP ICE gateway team <ice@dwp.gsi.gov.uk>






Hi,

I got a letter from Cheryl Shanahan, last week, where ICE says that I called on 26/11, agreeing with the way ICE detailed my complaint.

But, I think I would have remembered, doing this, and I can't.


I can however remember, that when ICE called me on 25/11, then I included a lot more complaints, than in the summary ICE made, after the phone-call.

Which I have complained about in e-mails.


So I hope you can detail the complaint, like I asked ICE to, in the phone-call from 25/11, and in later e-mails.

Hope this is alright!

Yours sincerely,

Erik Ribsskog







Det her er et brev som har ligget her noen dager, for jeg har vært så opptatt med slektsforskning osv.

img224

img225

Min mormor var litt stressa noen ganger, virka det som, og prøvde å stresse andre kanskje, men hun hadde visst ro når hun trengte det, virker det som




Google Mail - Ivar Mikalsen har kommentert i ''Hav og fjell farvel', kåseri fra NRK radio, fra 1965, om Hadsel og Ve...'










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Ivar Mikalsen har kommentert i ''Hav og fjell farvel', kåseri fra NRK radio, fra 1965, om Hadsel og Ve...'











Origo.no
<varslinger@origo.no>



Tue, Jan 19, 2010 at 12:08 PM




To:
Erik Ribsskog <eribsskog@gmail.com>






Ivar Mikalsen har skrevet en kommentar i samtalen ''Hav og fjell farvel', kåseri fra NRK radio, fra 1965, om Hadsel og Vesterålen, fra min morfar Johannes Ribsskog, (tidligere rådmann i Hadsel). ', som du følger med på.



-----------------------------------------------------------------

Hei Erik.

Det var ikke noe dramatiskt anngående fjellturen til din bestemor. Personlig var jeg borte fra Stokmarknes fra 1957 til 1967, så jeg vet ikke så mye den turen. Men det er normalt en grei fjelltur på ca. 1 time på sti, opp til Ørnheihytta (nu Røde Kors hytta). Da hun kom opp til hytta kom vel tåka sigende og hun følte seg vel litt desorientert. Hun gjorde vel helt riktig ved at hun satt på trappa og ventet til hjelpen kom.



Mvh. Ivar.

-----------------------------------------------------------------



Gå hit for å lese og kommentere i samtalen:



http://origo.no/-/conversation/show/1113569_hav-og-fjell-farvel-kaaseri-fra-nrk-radio-fra-1965-om-h



Gå hit dersom du ikke lenger ønsker å følge med på denne samtalen:



http://origo.no/-/conversation/unwatch/1113569?auth=47654_f12ba37a56



---

Som medlem på Origo mottar du varslinger når noe skjer. Gå hit for å endre eller skru av varslingene dine:



http://origo.no/-/account/mail_notifications/47654?kind=comment_in_watched_conversation&auth=47654_92d8c62cbd





Konstruér kunnskapskollektivet ditt sammen med oss som utvikler Origo.

http://origo.no/-/site/pro_services?src=n&hint=2







Jeg sendte en ny e-post til JET




Google Mail - RE: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




RE: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint <<#22175-33652#>>











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Jan 19, 2010 at 3:23 PM




To:
"Elliott, Lorraine" <Lorraine.Elliott@liverpool.gov.uk>






Hi,

thank you very much for you e-mail!

But as I remember it, a Jet person-called, saying she was you, and just said a sentence, and then hang up.

About that I wanted to cancel the course.


But they just hang up, when I started asking about when the next course was.

I thought it was strange, that they would use your name.

Since I called up JET again, and then I got to hear, that the person that had called, (Lorraine), was on annual leave.


Also, this course was almost two months ago, (24. November), and I haven't received a certificate, or feedback from the test yet, even if I think must have gotten most of the answers right.


But my complaint is really that your staff shouldn't be ignorant while taking calls, like they were, in the first call, that JET called back to me, after I discovered, that my Landlord, was coming here, on the same date, as the JET-course.


So I think there's room for improvement, when it comes to manners, (with not being ignorant to what people are saying), with JET-staff, unfortunatly.

Yours sincerely,


Erik Ribsskog


On Tue, Jan 19, 2010 at 2:25 PM, Elliott, Lorraine <Lorraine.Elliott@liverpool.gov.uk> wrote:




Dear Mr Ribsskog,



Further to our recent telephone conversations regarding your
complaint, I am writing to express my disappointment that you are dissatisfied
with our service and endeavour to respond to your complaint. The JET
service prides itself on its professional approach to helping people in our
communities gain work, education and training and our staff are dedicated to
the work that we do.



You were first registered with the JET on the 7th
October in our JET Atlantic office in Walton when Working Links referred you to
JET Atlantic so that you could gain the Basic
Food Hygiene qualification. The way our service works is by appointing a
dedicated officer at the most convenient office, in order to ensure continuity and
a better understanding of our clients and the best possible service.



A discretionary grant was arranged by your guidance officer,
Claire Walsh, in order to fund your place on the Food Hygiene course and you
were booked onto the course due to start on the 26th October. When you
called to cancel your attendance, you called and spoke to me at the JET in the Job
Bank on Tunnel Road
where we deliver the courses. I thanked you for letting me know and took
your details and said a member of staff would contact you to inform you when
the next course was due to start and arrange to re-book your place.



As I mentioned when I spoke to you last week, I didn’t
call you after that, but my administrative officer, Joanne Quinn, at my
request, called to confirm that you were no longer attending the course and to
let you know that you would be informed when a further course was due to take
place. I am sorry if you felt that she hung up, but I am sure that this
wasn’t intentional, since she recorded the fact that you wished to attend
the next course, as I had informed her originally.



On several occasions early in November, staff called you to keep
you informed that we were still awaiting details of the next course and on 24th
November you successfully attended the course.



Because we dedicate officers to every registered client, as
a new client it was necessary for you to meet with your appointed guidance
officer, Claire Walsh, in order to confirm your place and grant funding for the
new course and update your details and support required. I am sorry if
this proved inconvenient, but one office holds all of your records for grant and
tracking purposes. However, if you wish to do job searches you can visit
any JET office in the city. If you wish to change your preferred JET
office and guidance officer to a more convenient location for you, this can be
arranged.



I do hope that this serves as a satisfactory response to
your complaint and we can continue to work together to ensure that you are able
to pursue your desired career plan.



Yours sincerely,






Lorraine
Elliott (Nee Hammond)


JET
Manager


Liverpool East JET Service


Neighbourhood Employment Services


Job Bank


4 Tunnel Road


Liverpool


L7 6QD



0151 233 6177


0151 233 6117


07834 843648


www.liverpooljet.org



2010
Year of Health and Wellbeing


www.2010healthandwellbeing.org.uk








From:
Liverpool Direct [mailto:Liverpool.Direct@liverpool.gov.uk]

Sent: 07 January 2010 12:18

To: JET

Subject: Re: Complaint/Fwd: Reminder/Fwd:
Update/Fwd: Complaint <<#22175-33652#>>







Your unique reference number is: 33652


Please include your unique reference number in all email
communication.









Dear Colleague,



Please could you assist
with the following enquiry, and then respond directly to the customer.







Yours Sincerely



Liverpool Direct


liverpool.direct@liverpool.gov.uk



www.liverpool.gov.uk


Liverpool's Year of the Environment 2009 - Our city Our planet www.ourcityourplanet.org.uk


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--- Original Message ---

From: Erik Ribsskog <eribsskog@gmail.com>

Received: 05/01/10 10:36:54 o'clock GMT

To: Liverpool Direct <liverpool.direct@liverpool.gov.uk>

Subject: Complaint/Fwd: Reminder/Fwd: Update/Fwd: Complaint



Hi,






I can't get JET to answer my e-mails, so I thought I could try to
complain about them to the Council.







Yours sincerely,






Erik Ribsskog











---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Mon, Nov 16, 2009 at 8:25 PM

Subject: Reminder/Fwd: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk





Hi,






I can't see that I've recieved an answer to this e-mail, so I'm sending
a reminder about this.






Best regards,






Erik Ribsskog






---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 29, 2009 at 5:46 PM

Subject: Update/Fwd: Complaint

To: Jet@liverpool.gov.uk





Hi,





I got a call from Neo today, about that you were going to put me on the next
course now, in 'Basic Food Hygiene'.






But I haven't got an answer, to my complaint with you, why did your
representative call me, on her holyday from work?







And why do one of your representatives tell me that I have to go to
Jet, to change the course-date, when your call today shows that this isn't
right?






Best regards,






Erik Ribsskog






---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 22, 2009 at 8:21 PM

Subject: Complaint

To: Jet@liverpool.gov.uk





Hi,





I called on Tuesday, regarding a 'Basic Food Hygenie'-course, that Walton Jet
put me on, after I was sent to Jet, from Working Links.







I found out, when I got your letter, that the course crashed with
another appointment I have at 3 pm, on Monday.







So I called, and spoke with Lorraine.






She was going to get someone to call me back, since I wanted to be put on the
next course.







Then she called me today, just to tell me that she took me off the
list.






And then she hang up, without listening to what I was saying, that I wanted to
be put on the next course.






So then I called Jet up, and spoke with Kate, who told me that Lorraine was on annual
leave, and that I had to go to the Jet office, to re-sign on the next course.







But why did Lorraine
call me, when she was on annual leave?



I've been having some problems with some communist-mob, or something, in Norway,
is this something to do with this?






Thanks in advance for help in advance, regarding finding out what's been going
on!







Yours sincerely,






Erik Ribsskog














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Policy for kommentarer


Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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