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Thursday, 30 December 2010

Jeg sendte en ny e-post til CC Water




Gmail - Your complaint with United Utilities










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Your complaint with United Utilities











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 4:34 PM




To:
Freeman David <David.Freeman@ccwater.org.uk>






Hi,

United Utilites called me yesteday, at around 3 pm, (after first calling me at around 1 pm, when I was at a job-interview).

I told them it was now a CC Water-case, but they didn't want to end the call.


So they are sending me a letter with a payment-plan for £25 a month now, that I have to set up before 12/1, if I remember the phone-call from yesterday right.

Just as an update.

Best regards,


Erik Ribsskog


On Thu, Dec 30, 2010 at 4:21 PM, Freeman David <David.Freeman@ccwater.org.uk> wrote:

CCWater Ref: 101229-000040


Mr Ribsskog



30 December 2010



Dear Mr Ribsskog


Thank you for your email which we received yesterday regarding your water and sewerage charges.


The Consumer Council for Water Northern represents the interests of consumers of the regions water and sewerage companies. We promote customers interests in relation to these companies’ prices and standards of service and have legal duties for dealing with your complaints against these companies.


We have an agreed complaints handling process with United Utilities and I therefore need to get United Utilities to respond to the points you have raised. If they have not responded within a fortnight of receiving the letter they must pay you £20 under the Guaranteed Standards Scheme.


I will receive a copy of their reply to you and will can look at your complaint further if you are not satisfied with United Utilities response.


In the meantime if you have any further questions please do not hesitate to contact me.


Yours sincerely



David Freeman

Assistant Manager




CONSUMER COUNCIL FOR WATER NORTHERN REGION

8th Floor, Northgate House, St Augustines Way, Darlington, DL1 1XA


Tel - 08457 089367 / 01325 464222

Fax: 01325 369269 Email: northwest@ccwater.org.uk




______________________________________________________________________

This email has been scanned by the MessageLabs Email Security System.

For more information please visit http://www.messagelabs.com/email

______________________________________________________________________









Jeg sendte en ny e-post til the Jobcentre




Gmail - Update/Fwd: Reminder/Fwd: Finished with Employment Zones










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Reminder/Fwd: Finished with Employment Zones











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 4:10 PM




To:
CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>








---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Dec 30, 2010 at 3:49 PM
Subject: Re: Reminder/Fwd: Finished with Employment Zones
To: Support Counsellor <supportcounsellor@cccs.co.uk>


Hi,


thanks very much for your telephone-call and e-mail!

I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator.


I tried the option for connecting me with an operator, but noone replied.

So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year?

I'll try to call that number again, tomorrow and on Tuesday.


And then I'll update you in the New Year, after I've tried to call on Tuesday!

Thanks again for your help with this and also for all the earlier help, with the budget etc!

Best regards,



Erik Ribsskog


On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote:



Good afternoon Erik


Further to our telephone conversation today. Please
call the DWP's Chief Executive Officers number which is 0207 829 3324 and
explain that you cannot get a resolution to your complaint at the local
jobcentre plus.


You may find the following information is of use to
you.





Please
take a look at the customer charter page.


As I
explained, we are limited to giving you basic advice on this issue. However I
wish you well and hope that your problem is resolved very
soon.


Yours
sincerely


Terry
Donohoe

Counselling Support Counsellor

















Jeg sendte en ny e-post til CCCS




Gmail - RE: Reminder/Fwd: Finished with Employment Zones










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




RE: Reminder/Fwd: Finished with Employment Zones











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 3:49 PM




To:
Support Counsellor <supportcounsellor@cccs.co.uk>






Hi,

thanks very much for your telephone-call and e-mail!

I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator.


I tried the option for connecting me with an operator, but noone replied.

So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year?

I'll try to call that number again, tomorrow and on Tuesday.


And then I'll update you in the New Year, after I've tried to call on Tuesday!

Thanks again for your help with this and also for all the earlier help, with the budget etc!

Best regards,


Erik Ribsskog


On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote:



Good afternoon Erik


Further to our telephone conversation today. Please
call the DWP's Chief Executive Officers number which is 0207 829 3324 and
explain that you cannot get a resolution to your complaint at the local
jobcentre plus.


You may find the following information is of use to
you.





Please
take a look at the customer charter page.


As I
explained, we are limited to giving you basic advice on this issue. However I
wish you well and hope that your problem is resolved very
soon.


Yours
sincerely


Terry
Donohoe

Counselling Support Counsellor















Jeg sendte en ny anmeldelse til Politiet i Steinkjer




Gmail - Anmeldelse av bruk av bilder, som jeg har rettighetene til










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Anmeldelse av bruk av bilder, som jeg har rettighetene til











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 3:27 PM




To:
post.nord-trondelag@politiet.no






Hei,

den bloggen her, bruker bilder, som jeg har rettighetene til:



Det vil jeg gjerne anmelde.

Det er kanskje ikke så farlig, om en blogg bruker noen av bildene mine.

Men, jeg har ikke noe lyst til å miste rettighetene, til bildene mine, pga. sedvane, ved at jeg lar andre blogger osv., bruke de.


Jeg må liksom passe litt på rettighetene mine, synes jeg.

Så derfor denne anmeldelsen.

Jeg ønsker gjerningsmannen tiltalt og straffet, (som politiet i Drammen sier at man bør skrive, i anmeldelser sendt pr. e-post).


Mvh.

Erik Ribsskog









PS.

Siden det virker som at folk som han som har den bloggen, nevnt i e-posten ovenfor, spekulerer, i å bruke bildene mine.

(Fordi jeg ikke har råd til å ta de til retten, osv).

Så har jeg bestemt meg for det, at jeg ikke lar noen bruke mine bilder.

(Men at de må ta 'screenshots'/faksimiler, isåfall, fra mine nettsteder, og med linker).

Men dette får jeg rydde opp i seinere, hvis/når jeg får bedre tid og råd.

Så sånn er det.

Mvh.

Erik Ribsskog

Jeg tror ikke at jeg har tid til det her, dessverre




Gmail - Blogger johncons-MUSIKK










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Blogger johncons-MUSIKK











CITY MEDIA Foundation
<tools@citymediafoundation.org>



Thu, Dec 30, 2010 at 2:04 PM




To:
"eribsskog@gmail.com" <eribsskog@gmail.com>








































































































Hi,
I found your blog johncons-MUSIKK on Blogger and I may have an interesting proposal for you.
I work for the CityMedia foundation (citymediafoundation.org) and we are currently offering relevant bloggers from all over the world a chance to become the administrator of their city’s video site; this is why I’m contacting you.
We created the [City].vi network, making videos of world cities instinctively accessible with this address model: “city name” followed by “.vi”
For example: paris.vi, madrid.vi, chicago.vi, losangeles.vi, etc.
The address model works for 68,000 of the world’s most important cities. Think about a city and try...
The objective of the [City].vi network is to become the leading resource for local video content. Our strategy: working with relevant local bloggers.
We would be pleased you become the administrator of liverpool.vi and offer internet surfers a comprehensive video selection about Liverpool.
By managing your city’s video site you earn all of the revenues made from the site: ads, professionals registrations, links...
Basically, running liverpool.vi consists of making the site known by locals, for they post and watch videos.
Come on the site, you will find the proposal in detail and the advantages to work with us and take control of your city's video site.
Video: http://www.youtube.com/watch?v=Kl500NppDCY
Facebook: http://www.facebook.com/city.vi
Twitter: http://www.twitter.com/city_vi
Thank you for your attention.
Vicki Karlin
City.vi Manager
City.vi, a tool by CityMedia Fdt
citymediafoundation.org
Follow this link, if you no longer wish to receive information from us.
______________________________________________
Copyright © 2009-2010 CityMedia Fdt.









PS.

Den e-posten er nok bare noe sånn markedsførings-triks det, forresten.

For man må også betale for å ha et sånt nettsted, så jeg.

Men men.

Bare noe jeg la merke til.

Så vi får se hva som skjer.

Vi får se.

Mvh.

Erik Ribsskog

Jeg sendte en ny e-post til the Jobcentre




Gmail - Update/Fwd: Reminder/Fwd: Finished with Employment Zones










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Reminder/Fwd: Finished with Employment Zones











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 1:24 PM




To:
CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>








---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Dec 30, 2010 at 1:02 PM
Subject: Re: Reminder/Fwd: Finished with Employment Zones
To: Support Counsellor <supportcounsellor@cccs.co.uk>


Hi,


yes, I tried to call them, today, now at 12.50 pm, but they don't reply.

I finished Employment-with Sencia, Monday last week, and I don't know when I'll get the next payment, or when I have to go to the next meeting, at the Jobcentre.


So this could result in that I lose control on my economy, so this is horrible.

Why don't they reply when I call, and I haven't recieved a reply to my e-mails eighter.


Regards,

Erik Ribsskog


On Wed, Dec 29, 2010 at 10:19 AM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote:



Good Morning Erik


Thank you for your email.


Unfortunately we are unable to advise further on the
situation with regards to your benefits through the jobcentre and can only
advise to contact them again regarding this.


Yours Sincerely



Tracy Lowden

Counselling Support Counsellor





From: Correspondence Queries
Sent: 29
December 2010 08:20
To: Support Counsellor
Subject: FW:
Reminder/Fwd: Finished with Employment Zones




Hi guys


One for you.


Thanks


Becky






From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 24 December 2010 10:05
To: Correspondence
Queries
Subject: Fwd: Reminder/Fwd: Finished with Employment
Zones


Hi,


the Jobcentre is messing with my Jobseekers Allowance, so I can't keep my
budgets, which I've set up in co-operation, with you at the CCCS.


They don't reply to my e-mails and phone-calls, (I know it's Christmas
Eve today, but this has been going on since Tuesday).



And I'm not supposed to just go there, after I protested there, after they
messed with my Jobseekers Allowance, the last time.


What I should I do, you think?


Thanks in advance, for any help!



Yours sincerely,


Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date:
Fri, Dec 24, 2010 at 9:58 AM
Subject: Fwd: Reminder/Fwd: Finished with
Employment Zones
To: emb.london@mfa.no, post@mfa.no, mail.gva@efta.int







---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>



Date: Fri, Dec 24, 2010 at 9:42 AM
Subject: Fwd: Reminder/Fwd:
Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: CONTACT-US@dwp.gsi.gov.uk



Hi again,


and the reason why I don't just go to the Jobcentre.


Is because I'm not supposed to go there un-anounced, after I protested,
the last time, my Jobseekers Allowance, was messed with.



So how can I communicate with you, when you don't reply when I call and
send e-mail, and you don't let me go to the Jobcentre.


This is like something by Kafka.


This is like a nightmare I think.


This is like I'm being terrorised by you at the Jobcentre, who I think
are inhumane.

Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>



Date: Fri, Dec 24, 2010 at 8:18 AM
Subject: Fwd: Reminder/Fwd: Finished
with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: CONTACT-US@dwp.gsi.gov.uk



Really,


your actions, when you haven't replied to my phone-calls and e-mails have
made me a bit depressed.


So I bought to much comfort-food, in the food-shop today.



So now I can't afford to cut my hair, before the job-interview, due to
you.



And then it's your fault, if this leads to that I don't get the job.


This is the opposite of what your job is, to help people get
jobs.


So please stop being like you are 'useless'.


Best regards,

Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 24, 2010 at 8:14 AM
Subject: Fwd: Reminder/Fwd: Finished
with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk



Cc: CONTACT-US@dwp.gsi.gov.uk


If you don't confirm that
I'll be receiving Jobseekers Allowance as usual, in two weeks after I finished
Employment Zones, then I can't afford to cut my hair, before I go to the
job-interview next week.

Then this could lead to that I don't get the job.


Why aren't you replying to my e-mails?


I feel a bit like I've gone to the Soviet, and not the
UK.

Please reply to my e-mails.


Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Dec 23, 2010 at 4:09 PM

Subject: Reminder/Fwd: Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk

Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>





Hi,

I can't see that I have received a reply to this e-mail, so I'm sending
a reminder about this.

Best regards,

Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Dec 22, 2010 at
1:49 PM
Subject: Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk


Hi,


my Employment Zones-programme with Sencia, ended on Monday.


So yesterday, I called the Jobcentre, on 0845 604 3719, (a number I was
given by Sencia), to set up a new claim.


They told me to call 0800 055 6688, who told me to call 0845 608
8529.


They started setting up a new claim, and were going to call me back
today, before 1 pm., which they didn't.


I called you again today, on the 0800 055 6688, or it could have been
0845 608 8529, and spoke with Mark there.


He told me to call the Jobcenter, on 0845 604 3719, to start receiving
Jobseekers Allowance again.


I've called that number twice now, but they don't reply.


I almost have no money, so I need to get my Jobseekers Allowance
back.


Could you please arrange so that I get my Jobseekers Allowance again
from yesterday, 21/12?


Thanks in advance for any help.


My Jobcentre is the jobcentre at Williamsson Sq.


Best regards,

Erik
Ribsskog

















Jeg sendte en ny e-post til CCCS




Gmail - RE: Reminder/Fwd: Finished with Employment Zones










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




RE: Reminder/Fwd: Finished with Employment Zones











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 1:02 PM




To:
Support Counsellor <supportcounsellor@cccs.co.uk>






Hi,

yes, I tried to call them, today, now at 12.50 pm, but they don't reply.

I finished Employment-with Sencia, Monday last week, and I don't know when I'll get the next payment, or when I have to go to the next meeting, at the Jobcentre.


So this could result in that I lose control on my economy, so this is horrible.

Why don't they reply when I call, and I haven't recieved a reply to my e-mails eighter.


Regards,

Erik Ribsskog


On Wed, Dec 29, 2010 at 10:19 AM, Support Counsellor <supportcounsellor@cccs.co.uk> wrote:



Good Morning Erik


Thank you for your email.


Unfortunately we are unable to advise further on the
situation with regards to your benefits through the jobcentre and can only
advise to contact them again regarding this.


Yours Sincerely



Tracy Lowden

Counselling Support Counsellor





From: Correspondence Queries
Sent: 29
December 2010 08:20
To: Support Counsellor
Subject: FW:
Reminder/Fwd: Finished with Employment Zones




Hi guys


One for you.


Thanks


Becky






From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 24 December 2010 10:05
To: Correspondence
Queries
Subject: Fwd: Reminder/Fwd: Finished with Employment
Zones


Hi,


the Jobcentre is messing with my Jobseekers Allowance, so I can't keep my
budgets, which I've set up in co-operation, with you at the CCCS.


They don't reply to my e-mails and phone-calls, (I know it's Christmas
Eve today, but this has been going on since Tuesday).



And I'm not supposed to just go there, after I protested there, after they
messed with my Jobseekers Allowance, the last time.


What I should I do, you think?


Thanks in advance, for any help!



Yours sincerely,


Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date:
Fri, Dec 24, 2010 at 9:58 AM
Subject: Fwd: Reminder/Fwd: Finished with
Employment Zones
To: emb.london@mfa.no, post@mfa.no, mail.gva@efta.int







---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>



Date: Fri, Dec 24, 2010 at 9:42 AM
Subject: Fwd: Reminder/Fwd:
Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: CONTACT-US@dwp.gsi.gov.uk



Hi again,


and the reason why I don't just go to the Jobcentre.


Is because I'm not supposed to go there un-anounced, after I protested,
the last time, my Jobseekers Allowance, was messed with.



So how can I communicate with you, when you don't reply when I call and
send e-mail, and you don't let me go to the Jobcentre.


This is like something by Kafka.


This is like a nightmare I think.


This is like I'm being terrorised by you at the Jobcentre, who I think
are inhumane.

Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>



Date: Fri, Dec 24, 2010 at 8:18 AM
Subject: Fwd: Reminder/Fwd: Finished
with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk
Cc: CONTACT-US@dwp.gsi.gov.uk



Really,


your actions, when you haven't replied to my phone-calls and e-mails have
made me a bit depressed.


So I bought to much comfort-food, in the food-shop today.



So now I can't afford to cut my hair, before the job-interview, due to
you.



And then it's your fault, if this leads to that I don't get the job.


This is the opposite of what your job is, to help people get
jobs.


So please stop being like you are 'useless'.


Best regards,

Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Dec 24, 2010 at 8:14 AM
Subject: Fwd: Reminder/Fwd: Finished
with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk



Cc: CONTACT-US@dwp.gsi.gov.uk


If you don't confirm that
I'll be receiving Jobseekers Allowance as usual, in two weeks after I finished
Employment Zones, then I can't afford to cut my hair, before I go to the
job-interview next week.

Then this could lead to that I don't get the job.


Why aren't you replying to my e-mails?


I feel a bit like I've gone to the Soviet, and not the
UK.

Please reply to my e-mails.


Erik Ribsskog





---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Dec 23, 2010 at 4:09 PM

Subject: Reminder/Fwd: Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk

Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>





Hi,

I can't see that I have received a reply to this e-mail, so I'm sending
a reminder about this.

Best regards,

Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Dec 22, 2010 at
1:49 PM
Subject: Finished with Employment Zones
To: Contact-Us@jobcentreplus.gsi.gov.uk


Hi,


my Employment Zones-programme with Sencia, ended on Monday.


So yesterday, I called the Jobcentre, on 0845 604 3719, (a number I was
given by Sencia), to set up a new claim.


They told me to call 0800 055 6688, who told me to call 0845 608
8529.


They started setting up a new claim, and were going to call me back
today, before 1 pm., which they didn't.


I called you again today, on the 0800 055 6688, or it could have been
0845 608 8529, and spoke with Mark there.


He told me to call the Jobcenter, on 0845 604 3719, to start receiving
Jobseekers Allowance again.


I've called that number twice now, but they don't reply.


I almost have no money, so I need to get my Jobseekers Allowance
back.


Could you please arrange so that I get my Jobseekers Allowance again
from yesterday, 21/12?


Thanks in advance for any help.


My Jobcentre is the jobcentre at Williamsson Sq.


Best regards,

Erik
Ribsskog















Jeg sendte en ny e-post til RBS




Gmail - RBS complaint










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




RBS complaint











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 12:07 PM




To:
"Bridges, Gavin (Group Customer Relations)" <Gavin.bridges@rbs.co.uk>






Hi,

I don't buy this explenation, that you have a system as confusing as this.

I've asked to get this complaint escalated, could you please send this e-mail to your line-manager.


Like I wrote to you on 24/12.

Erik Ribsskog


On Thu, Dec 30, 2010 at 11:41 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote:




Our Ref:
GB/326345

30 December 2010

Hi,



I am not disputing that the transaction
disappeared
, as I have explained it is part of the process for the funds
to become available to spend again on the day that the retailer collects the
money. It will become available from that day, until the day it shows as a full
debit on the account, this is usually one or two
days.


When the transaction first appeared on your
statement, it had not actually debited the account, this is why it then
disappeared before fully debiting.


I appreciate that it can lead to confusion and I am sorry
that you are not happy with this process. However, when a transaction is made it
is the cardholders responsibility to make sure the funds are in the
account up until the day it fully debits.


Yours sincerely


Gavin
Bridges

Junior Case Manager,
Group Customer Relations

abc






From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 30 December 2010 11:15

To: Bridges, Gavin (Group
Customer Relations)
Subject: Re: RBS complaint


Hi,


you don't understand.


The money first left the account, then got back on to the account and
then left the account again.


(As available money to spend).


This isn't what you are writing here, this system you try to explain
about obviously didn't work.


Regards,

Erik Ribsskog




On Thu, Dec 30, 2010 at 11:09 AM, Bridges, Gavin (Group
Customer Relations) <Gavin.bridges@rbs.co.uk>
wrote:




Our Ref:
GB/326345

30 December 2010




Mr Erik Ribsskog
eribsskog@gmail.com




Good
morning Mr Ribsskog,


I am sorry
that my previous response did not clear up this issue for you. You may have
misunderstood my previous email.


The system
that I explained to you is not an RBS system, it is a global system. Every
Point Of Sale (POS) transaction that is made, will
debit the bank account through the same process.


This
process does not only happen with One.com bills, it will happen for every
POS payment made. Some transactions will debit the account quicker than
others, however that will depend on how quickly the retailer collects the
balance.


This
process is in place to help customers keep a track of their
transactions as well as being a fraud prevention tool. The money does not
leave the account as soon as the transaction is made, therefore the value
of the transaction gets subtracted from the available balance so that it
cannot be spent. If this did not happen then there is a risk that the customer
may spend the full account balance, leading to the account becoming overdrawn
when the retailer collects the payment. This would result in bank charges
for the customer, and would also leave the bank open to
fraud.


I hope this has given you a better insight and a clear understanding to
the process.


Yours
sincerely


Gavin Bridges
Junior Case Manager,

Group Customer
Relations

abc







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 24 December 2010 15:38
To: Bridges, Gavin (Group
Customer Relations)
Subject: Re: RBS complaint





Hi,


could you please explain to me why this only happen with
One.com-bills.


How can you have a system like this, where you trick your customers
to belive that money is on the account.


This is a customer-alienating system you have, I'd say.


Are you seriously telling me that this is supposed to work like
this?


Give me a break, like they say in America.


Could you please escalate this to your line-manager for a second
opinion, because I think this sounds a bit unlikely, that payment transactions
are supposed to be like this.

I've been banking for around 35 years, in
Norway and in the UK, and I've never heard of anything like this system, that
mis-leads people, and make them lose control on the balance on their
bank-accounts.


Thank you very much in advance for your help!


Best regards,

Erik Ribsskog




On Fri, Dec 24, 2010 at 10:23 AM, Bridges, Gavin (Group
Customer Relations) <Gavin.bridges@rbs.co.uk> wrote:



Our Ref: GB/326345
24 December 2010




Mr Erik Ribsskog
eribsskog@gmail.com




Dear Mr Ribsskog


Thank you for your email of 18 December addressed to
Ross McDonald, and for your patience while I have looked into this matter
for you. I have been asked to reply as I am responsible for customer
relations throughout The Royal Bank of Scotland (RBS) Group.


I am sorry to hear of the problem you have had with your
recent transaction to One.com. I would like to explain the process for a POS
transaction debiting your account so that you can understand what has
happened.


You made a Point Of Sale (POS) transaction to One.com on
10 December. During the transaction process RBS received a request for this
payment from One.com and authorised the payment. When the payment is
authorised the value of the transaction gets subtracted from your available
balance, so that the funds remain there to cover the payment when it debits.
This transaction is then pending until One.com collects the funds, this was
done on 15 December. This meant that the pending amount became available on
your account balance whilst the transaction debited overnight. On 16
December the transaction then appears on your statement as a fully debited
transaction.


This is the usual process for every POS transaction that
is made, therefore I am not willing to uphold your request for compensation.


I hope that I have been able to help you understand what
has happened with this transaction, and I would like to take this
opportunity to wish you a Happy New Year.


Thank you for bringing this matter to my
attention.


Yours sincerely



Gavin Bridges



Gavin Bridges

Junior Case Manager,

Group Customer
Relations,

Gogarburn -
House F,

P.O. Box
1000,

Edinburgh,
EH12 1HQ
E-mail - Gavin.Bridges@rbs.co.uk

abc

The Royal Bank of Scotland plc, Registered in Scotland No.
90312. Registered Office: 36 St Andrew Square, Edinburgh EH2
2YB

Authorised and regulated by the Financial Services
Authority.

This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the
addressee, please return the message to the sender by replying to it and
then delete the message from your computer. Internet e-mails are not
necessarily secure. The Royal Bank of Scotland plc does not accept
responsibility for changes made to this message after it was
sent.

Whilst all reasonable care has been taken to avoid the
transmission of viruses, it is the responsibility of the recipient to ensure
that the onward transmission, opening or use of this message and any
attachments will not adversely affect its systems or data. No responsibility
is accepted by The Royal Bank of Scotland plc in this regard and the
recipient should carry out such virus and other checks as it considers
appropriate.

*** WARNING : This message originates from the Internet
***
The Royal Bank of Scotland plc, Registered in
Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB


Authorised and regulated by the Financial Services
Authority.

This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the addressee,
please return the message to the sender by replying to it and then delete the
message from your computer. Internet e-mails are not necessarily secure. The
Royal Bank of Scotland plc does not accept responsibility for changes made to
this message after it was sent.

Whilst all reasonable care has been
taken to avoid the transmission of viruses, it is the responsibility of the
recipient to ensure that the onward transmission, opening or use of this
message and any attachments will not adversely affect its systems or data. No
responsibility is accepted by The Royal Bank of Scotland plc in this regard
and the recipient should carry out such virus and other checks as it considers
appropriate.

*** WARNING : This message originates from the Internet
***
The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB



Authorised and regulated by the Financial Services Authority.



This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.



Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.









Jeg sendte en e-post til Ore Øren, (tidligere rektor ved NHI), som nå jobber i Forsvaret




Gmail - Dårlig karakter Kryssordkompilator-program










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Dårlig karakter Kryssordkompilator-program











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 12:17 PM




To:
ooren@mil.no


Cc:
vpv.kontakt@mil.no, oslo@nith.no






Hei,

du var jo rådgiver, for meg, på dette prosjektet.

Men jeg var bare et oppstart-møte med deg, om dette.

Du lurer kanskje på hvorfor jeg ikke gikk for å be om råd.


Det var fordi jeg trodde jeg kunne klare å lage det programmet helt alene.

Og dessuten, så åpnet jo du NHI Helsfyr, det skoleåret, høsten 1991.

Og da satt jeg i hoved-auditoriet der.


Og da hørte jeg at folk sa de ble flaue, for du bare fomla og ble rød i trynet og stammet.

Og unge folk de syntes at sånn er flaut.

Så jeg syntes var flaut å ha deg som rådgiver, på grunn av det som skjedde under åpningen av NHI Fyrstikktorget.


Men men.

Dessuten hadde jeg to kamerater, Øystein Andersen og Glenn Hesler, som hadde 'boikott' av meg, på grunn av noe jeg syntes var en bagatell.

Og jeg måtte jobbe mye på OBS Triaden, i kassa, siden NHI var en privat høyskole.


Og min mormor i Stavern, Ingeborg Ribsskog, ville ikke hjelpe meg med skolepenger.

Hun sa bare at jeg måtte slutte å røyke, noe som ikke var lett, de siste månedene av studiene, for det var en del press.


Jeg hadde kuttet ut min far, Arne Mogan Olsen, for min søster, Pia Ribsskog, hadde fortalt at han hadde misbrukt henne seksuelt, under oppveksten, da vi var på et bryllup i Humblen-familien, i 1989.


Og jeg bodde på Ungbo, sammen med damer som vanka på MC-klubber, (Wenche), og sånn.

Altså litt sånne rølpete/harry/herda folk.

Så jeg hadde et litt trist liv, egentlig, det skoleåret der, 1991/92, så jeg var mye deprimert og borte fra skolen osv.


Alt var bare trist og grått liksom, og jeg hadde også vært i sommerferie, i Gøteborg, sommeren før, så det hjalp kanskje ikke så mye det heller.

Jeg skulle kanskje heller dratt til Brighton, men jeg hadde vel litt mindre penger enn vanlig.


Men men.

Bare for å prøve å forklare.

Mvh.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2010/12/30
Subject: Dårlig karakter Kryssordkompilator-program
To: ooren@mil.no
Cc: vpv.kontakt@mil.no


Hei,


hvorfor fikk jeg dårlig karakter på Kryssordkompilator-program, på NHI, våren 1992?

En franskmann, fra Hvaler, ved navn Matje, fant opp, eller 'fant opp', Kryssordkompilator-program, noen måneder seinere, og ble rik på det, stod det i VG.


Har du gitt mitt program til Matje?

Er du i Johanitterordenen?

(Min fars stedatter sin halvbror, Bjørn Humblen var der, så jeg i Aftenpostens arkiv, så jeg lurer på om de tuller med meg).


Jeg fikk ikke dratt på klagemøte, på NHI, høsten 1992, for jeg dette var under rekrutten, hos Geværkompaniet, på Terningmoen, og jeg fikk ikke lov av løytnant Frøshaug, troppsjefen, til å ringe NHI, på den møtedagen, og forklare at jeg var i militæret, i Elverum, og på øvelse, i Kongsberg vel, og derfor ikke klarte å rekke det møtet.


Det var litt hektisk der under rekrutten, hvor det var tøff tjeneste fra morgen til kveld, med lav åling og stridsløype og soving i knappetelt, og det som var, og da var det sånn at man glemte ting som ikke hadde med militæret å gjøre.


For jeg hadde ikke vært i speidern, eller noe, så jeg var ikke vant til det her livet i skog og mark, og med masete befal hele tiden, så jeg syntes det ble vanskelig å ha et sivilt liv ved siden av rekrutt-tjenesten i Geværkompaniet, så det sivile livet mitt var litt 'ujavnt' under rekrutten på Terningmoen, så det ble en del krøll, i det sivile livet mitt, mens jeg var i militæret, og spesielt i begynnelsen, under rekrutten osv., før jeg ble mer vant til det livet.


Og etter militæret, så fikk jeg jo bare noen få tusenlapper i dimmepenger, og måtte konsentrere meg om å finne meg en jobb, (for min søster Pia Ribsskog, var hjemløs, så jeg måtte også la henne bo hos meg), så da måtte jeg bare konsentrere meg om å finne en jobb, syntes jeg, siden jeg også var 'adoptivfar' for søstera mi, så passa det dårlig med videre studier da, for å si det sånn.


Hadde syntes det var greit å finne ut en 'oppklarings' om dette.

Med helsing,

Erik Ribsskog











Jeg sendte en ny e-post til RBS




Gmail - RBS complaint










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




RBS complaint











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Dec 30, 2010 at 11:15 AM




To:
"Bridges, Gavin (Group Customer Relations)" <Gavin.bridges@rbs.co.uk>






Hi,

you don't understand.

The money first left the account, then got back on to the account and then left the account again.

(As available money to spend).

This isn't what you are writing here, this system you try to explain about obviously didn't work.


Regards,

Erik Ribsskog


On Thu, Dec 30, 2010 at 11:09 AM, Bridges, Gavin (Group Customer Relations) <Gavin.bridges@rbs.co.uk> wrote:




Our Ref:
GB/326345

30 December 2010



Mr Erik Ribsskog
eribsskog@gmail.com




Good morning Mr Ribsskog,


I am sorry that my previous response did not clear up this
issue for you. You may have misunderstood my previous email.


The system that I explained to you is not an RBS system, it
is a global system. Every Point Of Sale (POS) transaction that is
made, will debit the bank account through the same
process.


This process does not only happen with One.com bills,
it will happen for every POS payment made. Some transactions will debit the
account quicker than others, however that will depend on how quickly the
retailer collects the balance.


This process is in place to help customers keep a
track of their transactions as well as being a fraud prevention tool. The money
does not leave the account as soon as the transaction is made, therefore
the value of the transaction gets subtracted from the available balance so that
it cannot be spent. If this did not happen then there is a risk that the
customer may spend the full account balance, leading to the account becoming
overdrawn when the retailer collects the payment. This would result in bank
charges for the customer, and would also leave the bank open to
fraud.


I hope this has
given you a better insight and a clear understanding to the
process.


Yours sincerely

Gavin
Bridges

Junior Case Manager,
Group Customer Relations

abc







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 24 December 2010 15:38
To: Bridges, Gavin (Group
Customer Relations)
Subject: Re: RBS complaint


Hi,


could you please explain to me why this only happen with
One.com-bills.


How can you have a system like this, where you trick your customers to
belive that money is on the account.


This is a customer-alienating system you have, I'd say.


Are you seriously telling me that this is supposed to work like
this?


Give me a break, like they say in America.


Could you please escalate this to your line-manager for a second
opinion, because I think this sounds a bit unlikely, that payment transactions
are supposed to be like this.

I've been banking for around 35 years, in
Norway and in the UK, and I've never heard of anything like this system, that
mis-leads people, and make them lose control on the balance on their
bank-accounts.


Thank you very much in advance for your help!


Best regards,

Erik Ribsskog




On Fri, Dec 24, 2010 at 10:23 AM, Bridges, Gavin (Group
Customer Relations) <Gavin.bridges@rbs.co.uk>
wrote:



Our Ref: GB/326345
24 December 2010




Mr Erik Ribsskog
eribsskog@gmail.com




Dear Mr Ribsskog


Thank you for your email of 18 December addressed to Ross
McDonald, and for your patience while I have looked into this matter for
you. I have been asked to reply as I am responsible for customer
relations throughout The Royal Bank of Scotland (RBS) Group.


I am sorry to hear of the problem you have had with your
recent transaction to One.com. I would like to explain the process for a POS
transaction debiting your account so that you can understand what has
happened.


You made a Point Of Sale (POS) transaction to One.com on
10 December. During the transaction process RBS received a request for this
payment from One.com and authorised the payment. When the payment is
authorised the value of the transaction gets subtracted from your available
balance, so that the funds remain there to cover the payment when it debits.
This transaction is then pending until One.com collects the funds, this was
done on 15 December. This meant that the pending amount became available on
your account balance whilst the transaction debited overnight. On 16 December
the transaction then appears on your statement as a fully debited transaction.


This is the usual process for every POS transaction that
is made, therefore I am not willing to uphold your request for compensation.


I hope that I have been able to help you understand what
has happened with this transaction, and I would like to take this opportunity
to wish you a Happy New Year.


Thank you for bringing this matter to my attention.


Yours sincerely



Gavin Bridges



Gavin Bridges

Junior Case Manager,

Group Customer
Relations,

Gogarburn -
House F,

P.O. Box
1000,

Edinburgh,

EH12 1HQ
E-mail - Gavin.Bridges@rbs.co.uk

abc

The Royal Bank of Scotland plc, Registered in Scotland No.
90312. Registered Office: 36 St Andrew Square, Edinburgh EH2
2YB

Authorised and regulated by the Financial Services
Authority.

This e-mail message is confidential and for use by the
addressee only. If the message is received by anyone other than the addressee,
please return the message to the sender by replying to it and then delete the
message from your computer. Internet e-mails are not necessarily secure. The
Royal Bank of Scotland plc does not accept responsibility for changes made to
this message after it was sent.

Whilst all reasonable care has been
taken to avoid the transmission of viruses, it is the responsibility of the
recipient to ensure that the onward transmission, opening or use of this
message and any attachments will not adversely affect its systems or data. No
responsibility is accepted by The Royal Bank of Scotland plc in this regard
and the recipient should carry out such virus and other checks as it considers
appropriate.

***
WARNING : This message originates from the Internet ***
The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB





Authorised and regulated by the Financial Services Authority.



This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.



Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.










Ole Øren, rektor ved NHI, som ga meg veldig dårlig karakter, på kryssordkompilator-program, han jobber nå i Forsvaret. Hm

ole øren forsvaret

http://www.sternerdata.no/Publish/Files/referanser.html

PS.

Forsvaret tulla jo også fælt med meg, og jeg mista en datajobb jeg fikk, uten noen god grunn, under Førstegangstjenesten.

Og jeg fikk ikke lov, av troppsjef, løytnant Frøshaug, til å ringe NHI, for å gi beskjed om at jeg ikke rakk klagemøtet, siden jeg hadde vært på en militærøvelse.

(Dette var under rekruttperioden, av Førstegangstjenesten min.

Jeg dro i militæret, bare noen uker etter at jeg var ferdig på NHI).

Så her lukter det nesten en konspirasjon mot meg, som Forsvaret og NHI-rektor Ole Øren var med på, synes jeg.

Så dette virket ikke bra, synes jeg.

Men vi får se hva som skjer.

Vi får se.

Med hilsen

Erik Ribsskog

PS 2.

Jeg fant ut dette, siden jeg snappet opp et Google-søk, på tracking-cookie-programmet, på bloggen:

snappet opp et google søk om ole øren

Policy for kommentarer


Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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