johncons: Mer fra MyHeritage, på Facebook

tirsdag 22. februar 2011

Mer fra MyHeritage, på Facebook

Erik Ribsskog

Hi,

someone have hi-jacked my MyHeritage-site, (which it's one I pay you money for):

http://www.myheritage.no/site-family-tree-67419522/ribsskog

This is the second time this happens.

Your customer-service don't reply.

Your customer-service is very un-impressing, could you please delete my three, and send me my money back and compansation for the time I've spent on this genealogy-work.

Erik Ribsskog

Slektstre - Ribsskog Web Site - MyHeritage.com

www.myheritage.no

Familietre i webstedet Ribsskog Web Site på MyHeritage.com. MyHeritage.com er det beste stedet for familier på nettet.

2 timer · · · Del

- MyHeritage Hi Erik. We were unable to find an account under your name. Kindly send an email to support@myheritage.com and a support rep will be happy to assist.
  
  for 30 minutter siden ·
- Erik Ribsskog
  
  Hi,
  
  I've sent you this e-mail to support, yesterday:
  
  from Erik Ribsskog <eribsskog@gmail.com>
  to support@myheritage.com
  
  cc post.nord-trondelag@politiet.no,
  
  post <post@spesialenheten.no>
  date Mon, Feb 21, 2011 at 12:37 AM
  subject Fwd: [Ticket#2011021710003281] Re: MyHeritage Support - Request to delete my account [...]
  
  mailed-by gmail.com
  hide details Feb 21 (1 day ago)
  Hi,
  
  now I can't get in to MyHeritage at all.
  
  Someone have hacked my account, and changed the password.
  
  (Like also happened around Christmas, that someone hacked my MyHeritage-account).
  
  I wonder if you could send me a new password to eribsskog@gmail.com.
  
  And please investigate how someone have been able to take over my MyHeritage-account.
  
  Erik Ribsskog
  
  - Hide quoted text -
  
  ---------- Forwarded message ----------
  From: Erik Ribsskog <eribsskog@gmail.com>
  Date: Thu, Feb 17, 2011 at 5:11 PM
  Subject: Re: [Ticket#2011021710003281] Re: MyHeritage Support - Request to delete my account [...]
  
  To: MyHeritage Support <support@myheritage.com>
  
  Hi,
  
  this is not initiated by me.
  
  Please don't delete the account.
  
  Best regards,
  
  Erik Ribsskog
  
  On Thu, Feb 17, 2011 at 5:10 PM, MyHeritage Support <support@myheritage.com> wrote:
  Thanks for writing the support team at MyHeritage.com.
  
  Your message has been received. We will get back to you as soon as we can.
  
  As a Premium member your inquiry will be answered quickest! Your issue has been sent to the priority queue. We’ll get right on it.
  
  Here's the ticket number of your support issue for your reference: #2011021710003281
  
  Please note that there is no need for you to respond to this email; as the next step, we will write back to you.
  
  Sincerely,
  The MyHeritage.com support team
  
  P.S.
  Have you tried to use our knowledge base to find your answer?
  
  It’s the best way to find quick answers to the most frequently asked questions at MyHeritage.com.
  http://www.myheritage.com/help
  
  for 15 minutter siden ·
- Erik Ribsskog
  
  How can you be unable to find my account, I've even linked to it, in the first message I wrote about this, above.
  
  It's like you don't even try, I think.
  
  What's going on?
  
  Erik Ribsskog
  for 9 minutter siden ·
- Erik Ribsskog I think you are just full of sh*t, and let the Police mess with me, through your service, or something.
  
  Please just send me my money back, I'm directly after Woden etc., probably why you Israelis/Jews mess with me.
  
  I want to switch to another geneaology-website.
  
  Erik Ribsskog
  
  for noen sekunder siden ·