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onsdag 22. juni 2011

Jeg sendte en klage til British Gas




Gmail - Complaint/Fwd: Your reply from Britsh Gas. (KMM4468462V45041L0KM)










Gmail


Erik Ribsskog
<eribsskog@gmail.com>



Complaint/Fwd: Your reply from Britsh Gas. (KMM4468462V45041L0KM)









Erik Ribsskog
<eribsskog@gmail.com>



Wed, Jun 22, 2011 at 1:50 PM




To:
customer.service@contactus.britishgas.co.uk


Cc:
contactus@cccs.co.uk


Bcc:
enquiries@os-energy.org






Hi,

today I've already gotten two calls from British Gas, about this.

You've called me around five times, about this.

And I don't have any money other than the money on my budget, like I've explained to you, I'm on a budget in co-operation with the CCCS.


And I can only afford to offer you a token-payment, of £5, untill I find a new job.

I think that you call me 5-10 times about the same thing, is harassment.

I want to complain about this.


Why can't you deal with this in writing?

It must be just to harass people, I think.

I send a copy e-mail to the CCCS and the Energy Ombudsman about this harassment.


Erik Ribsskog


---------- Forwarded message ----------
From: British Gas Customer Service <customer.service@contactus.britishgas.co.uk>

Date: Wed, Jun 8, 2011 at 3:58 PM
Subject: Your reply from Britsh Gas. (KMM4468462V45041L0KM)
To: Erik Ribsskog <eribsskog@gmail.com>




Dear Mr Ribsskog



Thank you for your email about your electricity bill payments.



I see that your electricity account has an overdue balance of £682.24. I appreciate your willingness to clear this overdue balance. I'm sorry, I'm unable to set-up a monthly payment plan of £5.00 for you.



For discussing more on it, please call us on 0800 048 0404* and we'll be happy to arrange suitable payment plan for you.



Please contact us should you need any help in the future and thank you for contacting British Gas.



We're listening, so tell us what you think - if you've got a moment please complete my survey to let me know how I've done.



Regards



Rahil Shaikh


Customer Service Advisor



britishgas.co.uk - Looking after your world



We've delivered on our promise and responded to your enquiry within 24 hours.



*Calls free from BT Calling Plan. Mobile and other providers' charges may vary.



We're open weekdays 8am - 8pm and Saturdays 8am - 6pm.



Your enquiry ref:1888187 Hi



thank you for your e-mail!

I have already been speaking with your phone-team, about this, but
without getting this resolved.

I'm trying to find a job and I have some property in Norway, which I'm
trying to sell

So I'll get the money soon, I reackon

In the mean-time, I can offer to pay £5 a month, (like I e.g. pay to
Scottish Power)

Hope this is alright!

Best regards

Erik Ribsskog


Your Electricity Customer Reference Number: 850038470223



--------------------------------------------------------------------------------

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Overhørte på Rimi Bjørndal, (jeg jobbet som butikksjef/leder i ti år, i mange forskjellige butikker), i 2003, at jeg var forfulgt av 'mafian', mm. Har etter dette ikke fått rettighetene mine, i mange saker. Blogger derfor om problemer med å få rettigheter, mm. Mine memoarer, (Min Bok 1-10), kan også finnes på johncons-blogg, (se: 'Etiketter'). Jeg blogger også om slektsforskning, (etter at min danskfødte mormor, som var etter adelige/kongelige, døde i 2009). Har også vært såvidt innom Høyre/Unge Høyre, i sin tid. Har også studert informasjonsbehandling/IT/Computing, (på NHI, HiO IU og University of Sunderland). Har også bakgrunn fra handel og kontor, (grunnkurs, økonomi med markedsføring og data). Er/var også i Heimevernet, (etter at jeg ble overført dit, etter førstegangstjeneste i infanteriet, (og en rep-øvelse i mob-hæren), i forbindelse med omorganiseringer, i Forsvaret, etter den kalde krigen). Blir også utsatt for mye nettmobbing, mm. johncons-blogg, (og mine memoarer og nettbutikk), er kjent fra TV-programmet Tweet4Tweet, i 2012, (selv om jeg måtte klage, for programmet var veldig useriøst/nedlatende, mm.).

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