Jeg sendte en ny e-post angående jobbsøking i England

Erik Ribsskog <eribsskog@gmail.com>

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Scandinavian IT Support Analyst Role

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Erik Ribsskog <eribsskog@gmail.com>	Mon, Nov 21, 2011 at 10:53 AM
To: "Dulay, Ravinder" <RavinderDulay@computerpeople.co.uk>
Hi, I had to move to Sunderland due to an unfair eviction by the Liverpool County Court, which I've complained about to the Parliamentary Ombudsman. Which city is this job in, by the way, and how much does it pay approximately? I could start quite soon if I could get an advance or a sign-on bonus, then I could find a flat, since I'm unemployed at the moment, and I don't study or anything, at the moment, here in the North-East. Thank you very much for your e-mail! Best regards, Erik Ribsskog On Mon, Nov 21, 2011 at 10:15 AM, Dulay, Ravinder <RavinderDulay@computerpeople.co.uk> wrote: Hi Eric, I hope that you are well. I tried calling, however was unable to get through. Are you still available for work? Kind regards, Rav Ravinder Kaur Dulay BSc (Hons) Infrastructure and Service Management Computer People 1st Floor, 10 Colmore Row, Birmingham B3 2QD Telephone +44 (0) 121 214 6420 Fax +44 (0) 121 236 9330 ravinderdulay@computerpeople.co.uk www.computerpeople.co.uk IT Monitor- your monthly guide to salary and recruitment trends in the UK IT market. Computer People has been the UK’s leading IT recruitment specialist since 1972. We're part of Adecco, the world leader in human resource solutions From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 19 July 2011 16:07 To: Dulay, Ravinder Subject: Re: Scandinavian IT Support Analyst Role Hi, thank you for your e-mail and your phone-call. 1. I attach my latest CV, where I've added the dates for my earlier employements on the CV. (Like I write on the CV, I have a web-shop, and work part-time as Self Employed running this shop, but this isn't that much work, and it isn't going to be a problem, I can just run this shop in the week-ends etc., as a hobby). 2. I confirm that I'm not going to let anyone else represent me, regarding my application for this job. Hope this is alright! Yours sincerely, Erik Ribsskog On Tue, Jul 19, 2011 at 3:33 PM, Dulay, Ravinder <RavinderDulay@computerpeople.co.uk> wrote: Hi Erik, It was good to speak with you earlier. Please see the role description below. Can you: 1. Update your CV with dates of employment 2. Confirm that you are happy for me to represent you exclusively Scandinavian IT Support Analyst Role My client is a highly successful market leading, international organisation based Merseyside. They are looking to recruit a Multi-lingual IT Support Analyst on a contract basis for 6 months; the rate being offered is competitive. The Role You will be expected to record all call details in an online system whilst taking the call. The Service Desk Analyst duties would include:- - First line customer contact for all IT related problems/enquires/service requests. - Recording all problems in the Service Centre online call logging system. - Troubleshooting, prioritisation, resolution and /or assignment of problems. - Progress chasing, maintaining incident records and reports. Experience and Skills Required You need: - to be FLUENT IN ALL OF THE FOLLWING: ENGLISH AND NORWEGIAN, SWEDISH AND DANISH (FINNISH is also preferred) - good communication skills with particular emphasis on the use of the telephone. - be Capable of remaining calm and polite in pressurised situations. - be capable of delivering a professional service whilst dealing with all levels of staff and management in demanding circumstances in a busy environment. - excellent customer service skills good - ideally be proficient knowledge of Microsoft operating systems such as Windows XP, 2000, and the MS Office suite to a support level would be preferred - however this is not essential. Kind regards, Ravinder Ravinder Kaur Dulay BSc (Hons) Senior Appointments and Service Management Computer People 1st Floor, 10 Colmore Row, Birmingham B3 2QD Telephone +44 (0) 121 214 6420 Fax +44 (0) 121 236 9330 ravinderdulay@computerpeople.co.uk www.computerpeople.co.uk Computer People has been the UK’s leading IT recruitment specialist since 1972. We're part of Adecco, the world leader in human resource solutions

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