Jeg sendte en ny e-post til Liverpool Housing Trust

Erik Ribsskog <eribsskog@gmail.com>

---

Letter from Sarah Vermiglio/Fwd: Paying service charge

---

Erik Ribsskog <eribsskog@gmail.com>	Thu, Jun 14, 2012 at 6:32 PM
To: SMcFarlane@lht.co.uk
Hi Shirley, I got a letter from Sarah Vermiglio, in the post today, and I read it this afternoon. The letter was written on Tuesday, and she wanted to see me in a meeting today at 11.30 AM, about the repairs I wrote about in the same e-mail you got, I guess, (from your web-site). But she gives much to short 'warning' for the meeting, I think. Doesn't she understand that the letter takes some time to get to my address? This was a sign of disrespect for me, I think. So I didn't like this and wanted to complain. And why does she need to see me in a meeting about this, (and with such sort warning), it's much more practical if she could send an e-mail like you did, I think. I've gone to business-school and worked as a Shop Manager, (before the finance-crises), so I don't like to be treated disrespectful, after treating customers respectful myself, at work, for all these years. Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, Jun 12, 2012 at 11:39 AM Subject: Re: Paying service charge To: McFarlane Shirley <SMcFarlane@lht.co.uk> Hi, thanks very much! I wasn't aware of that. Thanks again for informing me about this! Best regards, Erik Ribsskog On Tue, Jun 12, 2012 at 10:52 AM, McFarlane Shirley <SMcFarlane@lht.co.uk> wrote: Hi Mr Ribsskog Thanks for clarifying the £12.92 payment. The service charge of £6.46 per week is actually paid by Housing Benefit so you don’t have to pay this. I will arrange a refund of the £12.92 along with the £10.00 you paid at sign up. Regards Shirley Shirley McFarlane Income Management Officer Liverpool Housing Trust 12 Hanover Street Liverpool L1 4AA Tel: 0151 708 2418 Mobile: 07833 057 202 Email: smcfarlane@lht.co.uk www.lht.co.uk Liverpool Housing Trust is part of Symphony Housing Group Think before you print ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. Scanned by the Clearswift SECURE Email Gateway. www.clearswift.com **********************************************************************