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Thursday, 28 February 2013

Jeg sendte en ny e-post til Utenriksdepartementet






Gmail - RE: FW: INNSYN 26984. 12/06015-3








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










RE: FW: INNSYN 26984. 12/06015-3










Erik Ribsskog

<eribsskog@gmail.com>




Thu, Feb 28, 2013 at 1:36 PM





To:
Halsaa Cathrine <cathrine.halsaa@mfa.no>







Hei,

jeg ville nå ønsket at dere skulle undersøke hvordan denne feilsendingen kunne oppstå.

Hvem er det som bruker mitt navn i denne sammenhengen?

Dette er jo snakk om identitetstyveri, som er noe styggdom, sånn som jeg har skjønt det.


Og noen dager, så får jeg opp til 20 sånne e-poster, fra myndighetene, om innsynskrav.

Så hvis dere kan finne ut mer om hva som førehev, så hadde det vært glimrende, (for å si det sånn).


Det burde vel være en selvfølge at dere da finner ut hvem som får dere til å sende meg denne dritten, mener jeg.

Erik Ribsskog


2013/2/28 Halsaa Cathrine <cathrine.halsaa@mfa.no>




Hei, vi har fått flere innsynsbegjæringer hvor din epostaddresse er oppført. Vi er pliktige til å gi innsyn innen tre dager. Da sender vi ikke flere innsyn
da du sier det ikke er du som står bak disse.
Mvh

Cathrine Halsaa


From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 27. februar 2013 18:22
To: Halsaa Cathrine
Cc: Postmottak Sivilombudsmannen
Subject: Re: FW: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen

Hei,





hva skal dette bety?

Jeg har aldri sendt en eneste innsynsbegjæring hele mitt liv.



Hvorfor sender dere meg den dritten her?

Erik Ribsskog




2013/2/27 Halsaa Cathrine <cathrine.halsaa@mfa.no>



Kopi av dokumenter det har blitt bedt om innsyn i

Mvh

Cathrine Halsaa




From: Ashton
Merete On Behalf Of Seksjon for MR og demokrati
Sent: 26. februar 2013 13:00
To: Halsaa Cathrine
Cc: Sætre Halvor; Mollestad Ingrid
Subject: FW: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen

Importance: High







From: Engedahl
Torill Koch On Behalf Of Enhet for publikumshenvendelser(Arkiv)
Sent: 25. februar 2013 15:51
To: Seksjon for MR og demokrati
Subject: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen

Importance: High





Bestilling av saksdokumenter


Vedlagt følger bestillingsskjema og dokumenter til vurdering for innsyn. Bestillingen er beklageligvis forsinket grunnet stor pågang av innsynbegjæringer.


       Innsyn skal besvares innen 3 virkedager.
       Hvis innsyn innvilges uten at dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Svar til innsynsanmoder skal inneholde saksbehandlers navn og selve dokumentet.
       Hvis innsyn avslås eller dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Men man skal
alltid oppgi følgende til innsynsanmoder:
o  
Lovhjemmel for avslag eller sladd.  Oversikt over § ses i bestillingsskjema.
o  
Informere om klageadgang. Følgende tekst skal alltid tas med: «Ved avslag kan det kreves grunngiving av avslaget innen 3 uker fra mottak i henhold til OFFL. § 31, 2.ledd. Avslag om begjæring om innsyn kan påklages i samsvar med OFFL § 32, 1.ledd.»
o  
Offentlighetskoordinator bes holdt orientert under behandling av klagesaker.
       Ved sladding av dokumenter: bruk svart tusj som dekker godt og kopier deretter dokumentet før det skannes inn.
       For informasjon om ev. tidligere innsyn i dokumentet – se under fanen Merknader i P360.


Saksbehandler sender svar direkte til journalist/bestiller med kopi til Enhet for publikumshenvendelser.


Vennligst referer alltid til innsynsnr. og P360 saks/dok.nr. i subject feltet i e-posten.


Spørsmål vedr. praktisering av Offentleglova kan rettes til offentlighetskoordinator Jon Ramberg.


Med vennlig hilsen

Enhet for publikumshenvendelser

Tlf: 50360




















Er det tante Tone, (Olsen f. Løff), som er på noe greier, i Svelvik, tro?

tante tone hm

http://svelviksposten.no/nyheter/mange-meninger-om-blekka-1.7785724

Jeg sendte en ny e-post til Sainsbury's






Gmail - RE: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










RE: Re: Shopping instore [SR 1-284217844] [SR 1-284395091]










Erik Ribsskog

<eribsskog@gmail.com>




Thu, Feb 28, 2013 at 12:27 AM





To:
customerservice@sainsburys.co.uk







Hi,

I've worked as a store manager myself in Norway.

And if I had gotten a complaint like that, I would have called the company which runs the bank-terminals, and asked them what the problem was.


So this wasn't good custommer-support, I think.

Can I escalate this to your line-manager, please?

Erik Ribsskog


On Wed, Feb 27, 2013 at 9:38 PM, <customerservice@sainsburys.co.uk> wrote:

Dear Mr Ribsskog


Thanks for your email and further comments relating to your recent enquiry.


I’ve contacted the Rice lane store and discussed this with Nicola Edwards, the Customer Services Desk.  She’s asked me to send her apologies and was disappointed to hear of your experience.  She’s advised when a card is declined in store we aren’t able to establish the reason.  There can be several factors which can cause this for example the merchant provider may be down.


I appreciate the time you have taken to contact us and I hope this information is helpful.



Kind regards


Ajay Chand | Customer Manager

Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
customer.service@sainsburys.co.uk | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys

[THREAD ID:1-4P5SS0]

-----Original Message-----
From: eribsskog@gmail.com
Sent: 23.02.2013 04:27:35 PM
To: "Customer.Service" <Customer.Service@sainsburys.co.uk>
Subject: Re: Shopping instore [SR 1-284217844]

Hi,

thank you for your e-mail!

I don't think it could have been the card-provider, that the problem was with.


Because like one can see, on the recepits, that I attach copies of.


The card worked again, a minute after if first had been refused.


So it was just a temporarely problem, it seems.


But like I wrote to you earlier, I've worked full time, as a cashier, for almost a year, at OBS Triaden, in Norway.


And this was in 1990/91.


But we had bank-terminals, in every other till.


And even 20 years ago, this didn't happen.


If the bank terminals were off-line, then the custommer was told to sign a recepit, and this was then like a cheque, more or less.


So I think it's to bad, that this worked in Norway, 20 years ago.


But it doesn't work in the UK, today.


I know there is a company, in-between you and the banks.


(I know, because I've also worked as a retail manager in Norway, for ten years, in the Rimi-chain, owned by ICA).


So I think it could be some 'Gremlins' there perhaps.


This company was called 'Bank Accept', (or something), in Norway.


You probably have an equivalent, (to Bank Accept), here in the UK.


So I send again about this.


Perhaps you could escalate this to your line-manager.


Erik Ribsskog




On Sat, Feb 23, 2013 at 4:15 PM, <customerservice@sainsburys.co.uk> wrote:


Dear Mr Erik Ribsskog


Thanks for your email.  I’m sorry your visa card payment was refused at our Rice Lane store on your recent visit.  I understand your disappointment as there was enough money in your bank.

We are not aware of any faults with our card machines at the minute.  I can only recommend that you contact your card provider.

We appreciate you taking the time to get in touch and make us aware of this and hope to see you in store soon.


Kind regards


Daniel Carr | Customer Manager

Sainsbury's Supermarkets Ltd | 33 Holborn, London | EC1N 2HT
customer.service@sainsburys.co.uk | 0800 636 262
twitter.com/sainsburys | facebook.com/sainsburys

[THREAD ID:1-4P5SS0]

-----Original Message-----
From: eribsskog@gmail.com
Sent: 19.02.2013 03:24:16 PM
To: "Customer.Service" <Customer.Service@sainsburys.co.uk>
Subject: Shopping instore

The following comments have been made:
Full Name: Erik Ribsskog
Email: eribsskog@gmail.com
Telephone:
Subject: Complaint
User's Comments: I was in your supermarket, in Rice Lane, in Liverpool, on Saturday, (14/2).
My visa card payment was first refused, even if there was enough money, on the account.
I haven't experienced this before.
(Even if I've worked for almost a lifetime, in retail, in Norway).
Do you need the recepit-number etc., to investigate this?
Regards,
Erik Ribsskog
Address:
Nectar Card Number:
Order/Reference Number:
Delivery Date:
QUALITY
Store Name:
Purchase Date:
Product Name and/or barcode number:
Other codes (batch; be; supplier):
AVAILABILITY
Product Name and/or barcode number:
Store Name:
Incident Date:
GENERAL INFORMATION
Store Name:
Purchase Date:
Product Name and/or barcode number:
Other codes(batch; bbe; supplier):
Reference: CTU-1361287453578-393

**********************************************************************
Visit www.sainsburys.co.uk for food and drink inspiration, financial services, TVs, laptops, home and garden and much more, or to buy groceries online. You can live well for less than you thought at Sainsbury's based on price perception data.


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This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed.
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This footnote also confirms that this email message has been swept for the presence of computer viruses, but does not warrant that the message is virus free.


Email sent to Sainsbury's systems may be monitored by the company.


J Sainsbury plc (185647 England)
Sainsbury's Supermarkets Limited (3261722 England)


Registered Offices:
33 Holborn
London EC1N 2HT
**********************************************************************











Jeg sendte en ny e-post til PHSO






Gmail - PHSO: Reference EN-115058 - Your complaint to the Parliamentary and Health Service Ombudsman








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










PHSO: Reference EN-115058 - Your complaint to the Parliamentary and Health Service Ombudsman










Erik Ribsskog

<eribsskog@gmail.com>




Thu, Feb 28, 2013 at 12:19 AM





To:
Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>







Hi,

ok, my grand-father, in Norway, (Øivind Olsen), once said, (around 1980), that he didn't like a Norwegian ombudsman, (the Norwegian IPCC).

I guess he wondered why the complaints weren't following the order-lines.


I think it's like democracy is watered out a bit, when one have all these ombudsmen, (both in Norway and in the UK), which aren't democraticaly elected.

(As far as I understand it, at least).


So these ombudsmen everywhere means society is getting less democratic, I think.

If I dear to say that.

Don't you have a mnistry which I can complain about the Concil to?


Thanks for the e-mail anyway!

Best regards,

Erik Ribsskog


On Wed, Feb 27, 2013 at 12:53 PM, Phso Enquiries <Phso.Enquiries@ombudsman.org.uk> wrote:
PROTECT - SENSITIVE

We are committed to keeping your information secure.  As part of that commitment we have decided that when we send you information by email we may have to remove some details.  This includes information that may identify you, or any other person and sometimes the body complained about.

Dear Sir
Our reference: EN-115058 (please quote in any future correspondence)

Thank you for copying us into your emails of 15 February 2013 regarding your complaint.
As I understand from your email, you have raised your complaint about Liverpool
City Council with the Local Government Ombudsman (LGO) and are unhappy with their response to your complaint.  

The list of departments, agencies and organisations which we are able to investigate is determined by law. Unfortunately, we cannot look at complaints about Local Councils or the LGO.

If you are dissatisfied with the decision that the LGO has made regarding your complaint, you will need to re-approach them and ask them how to take matters further.  

I am sorry that we are unable to assist you with your complaint but hope the information provided is of use.

Yours faithfully
Lyndsey Carpenter

Customer Service Officer
Parliamentary and Health Service Ombudsman
Millbank
Millbank Tower
London
SW1P 4QP
T: 0345 015 4033
E: phso.enquiries@ombudsman.org.uk
www.ombudsman.org.uk


The original of this email was scanned for viruses by Government Secure Intranet virus scanning service supplied exclusively by Cable & Wireless in partnership with MessageLabs.
On leaving the GSI this email was certified virus free.
All email communications with PHSO pass through the Government Secure Intranet, and may be automatically logged, monitored and/or recorded for legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK Government quality mark initiative for information security products and services. For more information about this please visit www.cctmark.gov.uk









Jeg sendte en ny e-post til the Post Office






Gmail - RE: Complaint Ref. 1-2433956351








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










RE: Complaint Ref. 1-2433956351










Erik Ribsskog

<eribsskog@gmail.com>




Thu, Feb 28, 2013 at 12:11 AM





To:
"customercare@postoffice.co.uk" <customercare@postoffice.co.uk>







Hi,

ok, I'll wait for a couple of weeks, to see if I get a reply then.

Thanks for the e-mail.

Best regards,

Erik Ribsskog



On Wed, Feb 27, 2013 at 10:16 AM, customercare@postoffice.co.uk <customercare@postoffice.co.uk> wrote:


Dear Mr Ribsskog


Thank you for your email, which I have passed to our Customer Care Team who are dealing with your complaint.


If you need to contact us, please phone us on the number shown below quoting the above reference number. Or you can email us via customercare@postoffice.co.uk



Kind regards


Kevin Storr

Customer Service Advisor.


Telephone: 08457 22 33 44

Textphone : 08457 22 33 55 (For the Deaf and Hard of Hearing)



------ ORIGINAL MESSAGE -----
FROM: eribsskog@gmail.com
TO: customercare@postoffice.co.uk <customercare@postoffice.co.uk>

SENT: 25 February 2013 22:33:59 (GMT Standard Time)

Hi,


ok, I was at the Post Office, on today and Friday, (I think it must have
been).

(I go there quite often, because I have a web-shop, and I also sometimes
need to pay bills there, etc).

And I didn't see the mentioned new middle-aged post-office man there then.

So perhaps he's really working at another Post Office, or something.

Who knows.

Thanks for the e-mail anyway.

Best regards,

Erik Ribsskog


On Mon, Feb 25, 2013 at 10:17 AM, customercare@postoffice.co.uk <
customercare@postoffice.co.uk
> wrote:
>
>
> Dear Mr Ribsskog
>
>
>
> Thank you for your email advising us of the Post Office you used.
>
>
>
> I have passed this information onto our Customer Care Team who is dealing
> with your complaint.
>
>
>
> If you need to contact us, please phone us on the number shown below
> quoting our reference number. Or you can email us via *
> customercare@postoffice.co.uk*
>
> * *
>
> Kind regards
>
>
>
> Kevin Storr
>
> Customer Service Advisor.
>
>
>
> Telephone: 08457 22 33 44
>
> Textphone : 08457 22 33 55 (For the Deaf and Hard of Hearing)
>
>
>
> ------ ORIGINAL MESSAGE -----
>
> FROM: eribsskog@gmail.com

>
> TO: customercare@postoffice.co.uk <customercare@postoffice.co.uk>
>
> SENT: 23 February 2013 13:53:03 (GMT Standard Time)
>
> Hi,
>
> like I wrote in my last e-mail, it's the one in Winslow St., in Walton,
in
> Liverpool.
>
> It's only one post office in that street.
>
> Thanks for the e-mail!
>
> Best regards,
>
> Erik Ribsskog
>
>
> On Sat, Feb 23, 2013 at 7:12 AM, customercare@postoffice.co.uk
<customercare@postoffice.co.uk
> > wrote:
>
> >
> >
> > Dear Mr Ribsskog
> >
> >
> >
> > I am sorry that you have had to contact us regarding a local Post
Office
> > branch.
> >
> >
> >
> > Please could you confirm the name and address of the Post Office used
> > quoting the above reference number. This will enable us to fully
> > investigate any concerns that you have raised.  You should expect to
> > receive a full response by email within 10 working days.
> >
> >
> >
> > If you need to contact us, please phone us on the number shown below
> > quoting our reference number. Or you can email us via *
> > customercare@postoffice.c <customercare@postoffice.co.uk>**o.uk*
> >
> > * *
> >
> > Yours sincerely
> >
> >
> >
> > Kevin Storr
> >
> > Customer Service Advisor.
> >
> >
> >
> > Telephone: 08457 22 33 44
> >
> > Textphone : 08457 22 33 55 (For the Deaf and Hard of Hearing)
> >
> >
> >
> > ------ ORIGINAL MESSAGE -----
> >
> > FROM: noreply@rmg-ebusiness.com
>
> >
> > TO: polcustomercare@postoffice.co.uk
> >
> > SENT: 21 February 2013 19:52:12 (GMT Standard Time)
> >
> > Complaint
> >
> > Date: Thursday, February 21, 2013 - 20:50
> >
> > Title: Mr.
> >
> > First name: Erik
> >
> > Last name: Ribsskog
> >
> > Address: 10 Keith Court, Keith Avenue
> >
> > Town: Liverpool
> >
> > Postcode: L4 5XJ
> >
> > Telephone number:
> >
> > Email address: eribsskog@gmail.com
> >
> > Existing reference numbers:
> >
> > Complaint details: Hi,
> >
> > I was at the Post Office, in Winslow St., in Walton, in Liverpool,
today,
> > right before closing-time, at 5.30 PM.
> >
> > The front-door was open, so the Post Office wasn't closed.
> >
> > Still the new midle-aged man in the check-out had closed his
> work-station.
> >
> > So he complained to me, he had to start everything up again.
> >
> > But then he really complained about me, I think.
> >
> > He shouldn't close down his work-station before the Post Office door is
> > locked, by the manager and the last custommer has left the Post Office.
> >
> > The manager, (an old woman), locked me out.
> >
> > And then it was past closing-time.
> >
> > But if the post-office clerk hadn't closed his systems early, (so that
he
> > had
> > to restart them again), then I would have been out of there earlier.
> >
> > It isn't good custommer-support when staff complain like this, to the
> > customers, even if they haven't done anything wrong, really.
> >
> > I also wonder about the manager there.
> >
> > When some customers, who arrived there after me, was talking through
the
> > door.
> >
> > Then she kind of hid, quite far in, in the post-office, and the new
> > post-office-man had to talk to the customers outside, through the door.
> >
> > Just something I thought about while I complained.
> >
> > I've been working as a retail manager for ten  years, and didn't think
> this
> > was very good custommer-support.
> >
> > At least not from the clerk who closed down his computer-systems early.
> >
> > Yours sincerely,
> >
> > Erik RIbsskog
> >
> > Preferred contact method: Email
> >
> >
> >
> >
> > ***********************************************************************
> > This email and any attachments are confidential and intended for the
> > addressee only. If you are not the named recipient, you must not use,
> > disclose, reproduce, copy or distribute the contents of this
> communication.
> > If you have received this in error, please contact the sender and then
> > delete this email from your system.
> >
> > ROYAL MAIL GROUP LIMITED registered in England and Wales at 100
VICTORIA
> > EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203
> >
> > POST OFFICE LIMITED registered in England and Wales at 148 OLD STREET,
> > LONDON  EC1V 9HQ with the registered company number 02154540
> >
> > ************************************************************
> **********
> >
> >
> >
> >
> (See attached file: C.htm)
>
> ***********************************************************************
> This email and any attachments are confidential and intended for the
> addressee only. If you are not the named recipient, you must not use,
> disclose, reproduce, copy or distribute the contents of this
communication.
> If you have received this in error, please contact the sender and then
> delete this email from your system.
>
> ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA
> EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203
>
> POST OFFICE LIMITED registered in England and Wales at 148 OLD STREET,
> LONDON  EC1V 9HQ with the registered company number 02154540
>
> **********************************************************************
>
>
>
(See attached file: C.htm)

***********************************************************************
This email and any attachments are confidential and intended for the
addressee only. If you are not the named recipient, you must not use,
disclose, reproduce, copy or distribute the contents of this communication.
If you have received this in error, please contact the sender and then
delete this email from your system.

ROYAL MAIL GROUP LIMITED registered in England and Wales at 100 VICTORIA
EMBANKMENT, LONDON EC4Y 0HQ with the registered company number 04138203

POST OFFICE LIMITED registered in England and Wales at 148 OLD STREET,
LONDON  EC1V 9HQ with the registered company number 02154540

**********************************************************************










Hva skal dette bety ICA?

hva skal dette bety ica

Jeg sendte en e-post til Asda






Gmail - Response from ASDA (Ref #000000037049601)







Gmail



Erik Ribsskog
<eribsskog@gmail.com>









Response from ASDA (Ref #000000037049601)









Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 27, 2013 at 11:46 PM




To:
Bruno Wilson <Bruno.Wilson@asda.co.uk>





Hi,

today I again shopped as Asda Walton.

And three women were standing in a group, in a corner not far from the frozen pizzas.

At around 10 PM, when you turn of some of the lighting in the shop, (it seems to me).


(Even if the shop is open all night on week-days).

One of the women started pointing at a check-out, when I really tried to find the frozen-pizzas again.


She thought I looked for the check-out, she said, after she had pointed at the check-out, a number of times.

I explained I was looking for the frozen pizzas, and then she pointed at them.

But do you employ witches, at Asda?

Since they stand like that and try to read peoples minds?

And don't this staff have rest-rooms?

(A place to sit during their breaks).


How can your staff act like this?

Is this the candid camera or something?

Erik Ribsskog




On Wed, Feb 20, 2013 at 2:50 PM, Bruno Wilson <Bruno.Wilson@asda.co.uk> wrote:



Hi Erik

Thanks for getting back to us.

Just to clarify, your comments and feedback have been noted and passed onto Carl Davies General Store Manager at Walton. Carl will be taking the necessary action to ensure a similar incident doesn't occur again. I really appreciate your feedback, it's always good to hear what our customers think about Asda.

I trust the action we've taken will go someway to restoring your faith in Asda.  If you need any further help, please call me or one of my colleagues on 0800 952 0101. Thanks again for writing to me and letting me help.

Kind regards

Bruno
Bruno Wilson
Asda Service Team
0800 952 0101

Take the Asda Price Guarantee 10% challenge - http://www.asdapriceguarantee.co.uk/

Please do not reply to this email. This is not a monitored inbox and you may not receive a reply. In order to receive a quick response, please contact us using this link, http://your.asda.com/contact-us. Could you please quote the reference number which is in the 'subject field.' This will help us to deal with your response quickly and efficiently.



----Your Original Comments Were----

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 18 February 2013 16:39
To: David McKenna
Subject: Update/Fwd: Response from ASDA (Ref #000000037015880)

Hi,

here are two photographs I took, outside Asda Walton, right after I had been refused to shop there, on Saturday 22/12, (by the big security-guard, in his 40's or 50's).

It doesn't seem to be that many custommers there, to me.

(I've also attached a photo were I've put some more light and enhanced the colours, on the photo of the parking and enterance-area, of the shop, in a programme called Photo! Editor.

Since I don't have a blitz, on my a bit old-fashioned digital camera).

Yet, your college Noel Wood, writes this, in his e-mail, from 11/2:

'Due to how busy our stores were around Christmas, we had to stop letting customers in so we could get the customers instore through the tills before we closed. It was a decision not taken lightly as we want to keep all our customers happy.'.

I can't see that this adds up.

The store didn't look busy, (at all), to me.

Like I wrote in my previous e-mail.

And like I think the photograph I took that day, right after your security-guard refused me to shop there, shows.

So I don't think you are that sincerere, to be true.

At least you can't blame me, for wondering, if you are sincere, (at Asda custommer support).

Can you?

Best regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Feb 18, 2013 at 3:53 PM
Subject: Re: Response from ASDA (Ref #000000037015880)
To: David McKenna <David.Mckenna@asda.co.uk>


Hi,

well, to be honest, I shoped at Asda Bootle twice, last week.

(On Thursday and Friday, I think it must have been).

And on Thursday, one of the staff there, (near the self-service check-outs), did some dance-moves, it seemed.

So that was a bit odd, perhaps.

But the self-service check-outs are constructed a different way, at Asda Bootle.

There one have several groups of around four self-service machines.

Where as on Asda Walton there is only one large group, with like ten or fifteen self-service machines.

And they only have a small passage, for custommers to go throug, before scanning the goods.

It's more open, at Asda Bootle.

There are more passages to go out, in the self-service-department.

So to obstruct the custommers, the staff would have had to be more than one.

Since there are at least two passages, in the self-service-department.

Perhaps the staff, in the self-service-department, should have a chair or something, (so that they didn't have to stand all day).

I remember from working in the fresh-food-departement, on Saturdays, at OBS Triaden, (after starting there as a cashier), that I got tired feet.

When I had to stand all day, (from 9AM to 6PM), on the Saturdays.

On Friday, at Asda Bootle, I overheard that the self-service-staff were coached.

A woman in her 40's or 50's, coached Ashley, (a blond tenage-girl), and Laura, (a brunette teenage-girl).

(Or perhaps I mixed them up).

To switch passages.

So it ended with that the brunette tenage-girl, was standing and starring at me, (I have to say), from the neighbour-passage, while the blond switched, to 'my' passage.

So this was perhaps a bit strange, given my complaints, about Asda Walton, and the 'big' self-service-woman there, (earlier last week).

It was a bit strange that I should be starred at like that, I think.

It seemed this was coached, a the self-service check-out manager-woman, (or something like that).

But I'm very pleased to hear, that things are going to improve, at Asda Walton.

I hope I don't see the carriere-boxes on the floor there again.

(For people to pick carriers from.

While there are no carriers, in any of the 10-15 self-service check-outs).

Because then I thought it was a 'communist-shop', or something.

When I was a boy, (the summer I had my tent birthday), then my father and his brothers, brought their families with them, to Jugoslavia.

Behind the iron-curtain.

And I remember the food-shops there still.

They only had one type of crisps, and one had to buy salt and pepper, to put in the bag, and then shake the crisp-bag, my uncle Håkon said.

Then the crisps would be eatable, (he said).

(But not as good as Norwegian crisps, of course).

But I didn't see boxes of carriers, on the floor, for custommers to grab carriers from, even behind iron-curtain, in communist Easter-Europe.

(Before the Wall fall etc., about a decade later).

So then I was a bit shocked, when I saw that, at Asda Walton, last week, I have to admit.

So they fix that at the same time.

And the first guy who answered me.

He wrote that Asda Walton was very full of custommers, before midnight, Saturday before Christmas.

(When I was refused by the security-guard to shop there, at around 11.45).

But as an earlier Store Manager, and hyper-market-employee.

I think this must have been a lie.

I think I would have seen it, if that was true.

Because i stayed outside Asda Walton, for a couple of minutes, discussing with the security-guard, etc.

And I can't remember seeing a singe customer walking out of the shop, during the time, that I stod outside the shop.

(And the time I walked through the parking-area).

So I wonder at least very much, if that was a lie, that the shop was packed with custommers, right before midnight, the Saturday before Christmas.

At least this didn't seem sincere to me, when I read that e-mail.

Noone at the Asda custommer-service writes 'Sincerely', before their name.
You just writes 'Kind regards'.

So I wonder if you aren't sincere there, and just fabricate a lot of excuses, without really knowing what really happened.

I'm not sure if I'm convinced that the situation isn't like this.

But it's very fine if they are going to improve at Asda Walton, and stop standing to close, to custommers, who want to pass through the 'gate', to the self-service-checkout-machines.

Thanks again for updating about this.

Best regards,

Erik Ribsskog


On Mon, Feb 18, 2013 at 2:52 PM, David McKenna <David.Mckenna@asda.co.uk> wrote:


Mr Ribsskog

Thank you for your reply to my colleague Katie's email.

I'm sorry you feel that we've been purposefully making the wrong conclusions to your emails. I'd like to assure you that this certainly isn't the case as we try to put ourselves in our customer's shoes in order to always provide a sincere response and , hopefully, resolution.

Katie has made the General Store Manager at our Walton store aware of your concerns, and I'm sure that thanks to your feedback your experience won't be repeated. I'm pleased to hear that there were no further problems at our Bootle store and I hope this goes some way to restoring your faith in our service to our customers.

If you need any further information or have any other comments or queries then please call me or one of my colleagues on 0800 952 0101. Thanks again for writing and letting me help.

Kind regards

David McKenna
Asda Service Team

Tel: 0800 952 0101

Take the Asda Price Guarantee 10% challenge - http://www.asdapriceguarantee.co.uk/

Please do not reply to this email. This is not a monitored inbox and you may not receive a reply. In order to receive a quick response, please contact us using this link, http://your.asda.com/contact-us. Could you please quote the reference number which is in the 'subject field'. This will help us to deal with your response quickly and efficiently



----Your Original Comments Were----

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 14 February 2013 12:21
To: Katie Pyle
Subject: Re: Response from ASDA (Ref #000000036974146)

Hi,

this wasn't about being watched.

I think I learned at school that people have an intimate-zone.

That woman stands in the way of people, and doesn't 'make herself small', when people wants to walk past her.

That's inpolite I think.

I shopped at Asda Bootle yesterday, and they didn't stand in peoples way like that.

And also there were bags in all the self-service check-outs.

You should also follow the business-manners and call me Mr. Ribsskog, I think.

It's like you are a bunch of hippies if you use the first-name I think.

And you are obviously making wrong conclutions purpously.

You should be sincere, towards your customers, I think.

You and your collegues feed people with more lies than the Soviet newspapers used to do during the cold war, I think.

Please escalate this as a complaint to your line-manager, and start treating your customers with respect.

Erik Ribsskog

On Thu, Feb 14, 2013 at 11:46 AM, Katie Pyle <Katie.Pyle@asda.co.uk> wrote:


Hi Erik

Thanks for letting me know about your experience at our Walton store.

I'm sorry my colleagues at the self service checkouts stood to close to you and the carrier bags were in a box on the floor. I can understand why this made you feel uncomfortable as you wouldn't want to feel like your being watched when doing your shopping.

I've now contacted Carl Davies, the General Store Manager, at Walton. I've passed on all your feedback to Carl and asked him to address all the points you've raised. I'm confident through further coaching and training with my colleagues, the necessary improvements will be made.

My colleagues are expected to provide a warm and friendly service and to be available to assist at all times. Customers should find it easy to ask a colleague for help however colleagues need to be mindful of our customers needs whilst using our self service checkouts. Your experience is concerning to me, however customer feedback is vitally important to us, so I'm pleased you've got in touch.

Kind regards

Katie Pyle
Asda Service Team

Tel: 0800 952 0101

Take the Asda Price Guarantee 10% challenge - http://www.asdapriceguarantee.co.uk/

Please do not reply to this email. This is not a monitored inbox and you may not receive a reply. In order to receive a quick response, please contact us using this link, http://your.asda.com/contact-us Could you please quote the reference number which is in the 'subject field.'. This will help us to deal with your response quickly and efficiently.


----Your Original Comments Were----

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 12 February 2013 00:29
To: Noel Wood
Subject: Update/Fwd: Response from ASDA (Ref #000000036930314)

Hi,

today in this shop, a big shop-woman obstructed the passage, to the self-service check-outs.

She was acompanied by a security-guard, (it seemed), and another staff.

It was a bit intimidating, I think.

I've been shopping at other Saintsbury's, Tesco and Asda superstores, and the staff there don't stand in the gate to the self-service check-outs.

I actually lived in London some months, in 2005, and started using the self-service check-outs at Sainsbury's in Kensington.

(The one with a Starbucks inside).

So I think they do it wrong at Asda Walton.

They stand to close to people when they go to the check-out, I think.

I don't go to the shop to have sex with a big shop-woman almost, but to buy food.

Maybe they stand that close to were people walk in Russia, but this is in the western world, isn't it?

Also these 'Russians' hadn't put up the carriers, today.

There were no carriers, at the self-service check-out.

Just a couple of boxes, with carriers, on the floor, for people to grap carriers from.

It's a bit like you train your staff in Russia I think, when I go to the self-service check-out, in this shop.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Feb 11, 2013 at 3:30 PM
Subject: Re: Response from ASDA (Ref #000000036930314)
To: Noel Wood <Noel.Wood@asda.co.uk>


Hi,

this doesn't make sense to me.

I've worked in retail, in Norway, from 1988 to 2004, that's for sixteen years.

I've even worked in a big hyper-market, named OBS Triaden, in Lørenskog, in Norway.

Never once did we close early, due to that we had to get the customers out before closing-time.

Why this focus on getting the custommers out before closing-time?

At OBS Triaden we would just work untill all the custommers were out of the shop.

We put the custommers first.

You at Asda seem to put yourselves first then, I think, from your explanation.

Erik Ribsskog


On Mon, Feb 11, 2013 at 3:17 PM, Noel Wood <Noel.Wood@asda.co.uk> wrote:


Hi Erik

Thanks for letting me know about your experience at our Walton store.

I'm sorry the store security guard would not allow you in at 11.45pm when the store was closing at midnight. I can appreciate this is an inconvenience, given it was Christmas and shopping times are limited.

Due to how busy our stores were around Christmas, we had to stop letting customers in so we could get the customers instore through the tills before we closed. It was a decision not taken lightly as we want to keep all our customers happy.

We do advertise some of our stores as 24 hours as they are open from 7am on a Monday morning until midnight on a Saturday. Due to government legislation and holidays, we have to close the stores on Saturday at midnight and early on a Sunday due to trading law.

I copied a link to our store opening times for you to look at.

http://storelocator.asda.com/#!/

I trust this answers your questions. If I can be of any further help, please feel free to contact either me or one of my colleagues on 0800 952 0101.

Kind regards

Noel


Noel Wood
Asda Service Team
0800 952 0101

Take the Asda Price Guarantee 10% challenge -
http://www.asdapriceguarantee.co.uk/
Please do not reply to this email. This is not a monitored inbox and you may
not receive a reply. In order to receive a quick response, please contact us
using this link, http://your.asda.com/contact-us Could you please quote the
reference number which is in the 'subject field.'. This will help us to deal with your response quickly and efficiently.


----Your Original Comments Were----

Your Asda email contact form submission

Submitted: 2013-02-10 14:33:24 +0000

From: Erik  Ribsskog

Email: eribsskog@gmail.com

Telephone: 1234

Subject: customer_service

Store Name: Asda Walton

Enquiry:
Hi,

right before Christmas, I went to Asda Walton.

You closed at midnight that day, and I was there at around a quarter to midnight.

Still a security-guard refused me to shop there, since it was only about fifteen minutes to the shops closing-time.

I've worked as a shop manager in Norway, (and was at an Asda information-meeting at Kensington jobcentre in August 2005).

When I closed the (Rimi)-shops in Norway, I waited untill closing-time, before I refused custommers to enter the store.

How do you at Asda practise this, I was wondering?

Also, why does it say '24 hours' on a sign, on the shop, when the shop isn't open 24 hours, in the weekends and holidays, etc.

Best regards,

Erik Ribsskog

This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------


Ok,

so this is only on Saturdays when you close at midnight then, I guess.

Due to the trade-laws.

You should perhaps write that you are open untill 11.45 PM then.

Since I don't know if everybody knows these trade-laws in their head.

In Norway we also have trade-laws.

But we are a bit more flexible, (as I remember it from working in Norway).

There's a similar law in Norway, but we have a different culture regarding this, I guess.

In Norway we would have said that if one sold some goods after midnight, then it would be ok if it was just a few minutes.

Besides, I explained to the security-guard, that I was buying much, so I would be out of the shop, before midnight, anyway.

(I used to work in a big hyper-market, so I don't need to walk around the shop for half an hour neceserelly, to buy some dinner, etc).

But thanks for your reply anyway.

Regards,

Erik Ribsskog


On Wed, Feb 13, 2013 at 9:54 AM, Rachel Nicholson <Rachel.Nicholson@asda.co.uk> wrote:


Hi Erik

Thanks for taking the time to respond to my colleagues email. I'm replying on Noel's behalf.

I'm sorry you feel that we don't put our customers first. We pride ourselves on our excellent customer service and I have shared your feedback with Carl Davies, the General Store Manager, at our Walton store as this is vital in order for us to improve the service we offer.

As Noel explained we are unable to trade into the early hours of Sunday morning and therefore we have to ensure all customers are through the checkouts by midnight. Due to this legislation we will ask for our store colleagues to not allow any more customer sin to the store after a certain time to make sure that all customers are through the checkouts by midnight.

Our colleagues will stay later than this in the store but we are unable to serve any customers after this as legally we would then be breaking the law.

I trust I have been able to clarify as to why we can't allow customers through the checkouts after midnight on a Saturday. If you need any further help, please call me or one of my colleagues on 0800 952 0101. Once again thanks for contacting me and allowing me to help.

Kind Regards

Rachel Nicholson
Asda Service Team

Tel: 0800 952 0101

Take the Asda Price Guarantee 10% challenge -
http://www.asdapriceguarantee.co.uk/

Please do not reply to this email. This is not a monitored inbox and you may not receive a reply. In order to receive a quick response, please contact us using this link, http://your.asda.com/contact-us
Could you please quote the reference number which is in the 'subject field.' This will help us to deal with your response quickly and efficiently.




----Your Original Comments Were----

From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 11 February 2013 15:30
To: Noel Wood
Subject: Re: Response from ASDA (Ref #000000036930314)

Hi,

this doesn't make sense to me.

I've worked in retail, in Norway, from 1988 to 2004, that's for sixteen years.

I've even worked in a big hyper-market, named OBS Triaden, in Lørenskog, in Norway.

Never once did we close early, due to that we had to get the customers out before closing-time.

Why this focus on getting the custommers out before closing-time?

At OBS Triaden we would just work untill all the custommers were out of the shop.

We put the custommers first.

You at Asda seem to put yourselves first then, I think, from your explanation.

Erik Ribsskog


On Mon, Feb 11, 2013 at 3:17 PM, Noel Wood <Noel.Wood@asda.co.uk> wrote:


Hi Erik

Thanks for letting me know about your experience at our Walton store.

I'm sorry the store security guard would not allow you in at 11.45pm when the store was closing at midnight. I can appreciate this is an inconvenience, given it was Christmas and shopping times are limited.

Due to how busy our stores were around Christmas, we had to stop letting customers in so we could get the customers instore through the tills before we closed. It was a decision not taken lightly as we want to keep all our customers happy.

We do advertise some of our stores as 24 hours as they are open from 7am on a Monday morning until midnight on a Saturday. Due to government legislation and holidays, we have to close the stores on Saturday at midnight and early on a Sunday due to trading law.

I copied a link to our store opening times for you to look at.

http://storelocator.asda.com/#!/

I trust this answers your questions. If I can be of any further help, please feel free to contact either me or one of my colleagues on 0800 952 0101.

Kind regards

Noel


Noel Wood
Asda Service Team
0800 952 0101

Take the Asda Price Guarantee 10% challenge -
http://www.asdapriceguarantee.co.uk/
Please do not reply to this email. This is not a monitored inbox and you may
not receive a reply. In order to receive a quick response, please contact us
using this link, http://your.asda.com/contact-us Could you please quote the
reference number which is in the 'subject field.'. This will help us to deal with your response quickly and efficiently.


----Your Original Comments Were----

Your Asda email contact form submission

Submitted: 2013-02-10 14:33:24 +0000

From: Erik  Ribsskog

Email: eribsskog@gmail.com

Telephone: 1234

Subject: customer_service

Store Name: Asda Walton

Enquiry:
Hi,

right before Christmas, I went to Asda Walton.

You closed at midnight that day, and I was there at around a quarter to midnight.

Still a security-guard refused me to shop there, since it was only about fifteen minutes to the shops closing-time.

I've worked as a shop manager in Norway, (and was at an Asda information-meeting at Kensington jobcentre in August 2005).

When I closed the (Rimi)-shops in Norway, I waited untill closing-time, before I refused custommers to enter the store.

How do you at Asda practise this, I was wondering?

Also, why does it say '24 hours' on a sign, on the shop, when the shop isn't open 24 hours, in the weekends and holidays, etc.

Best regards,

Erik Ribsskog

This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------

This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------

This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------

This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------


This email and any files transmitted with it are confidential and intended solely for the individual or entity to whom they are addressed. If you have received this email in error please accept our apologies & destroy it immediately. *** Walmart Stores, Inc. Confidential *** --------------------------------------------------------------------------------------------------- Asda Stores Ltd, Registered in England No. 464777. Registered Office: Asda House, Southbank, Great Wilson Street, Leeds LS11 5AD. ---------------------------------------------------------------------------------------------------









Jeg sendte en e-post til Utenriksdepartementet






Gmail - FW: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen










Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 27, 2013 at 5:22 PM





To:
Halsaa Cathrine <cathrine.halsaa@mfa.no>


Cc:
Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>







Hei,

hva skal dette bety?

Jeg har aldri sendt en eneste innsynsbegjæring hele mitt liv.

Hvorfor sender dere meg den dritten her?

Erik Ribsskog



2013/2/27 Halsaa Cathrine <cathrine.halsaa@mfa.no>



Kopi av dokumenter det har blitt bedt om innsyn i

Mvh

Cathrine Halsaa




From: Ashton Merete
On Behalf Of Seksjon for MR og demokrati
Sent: 26. februar 2013 13:00
To: Halsaa Cathrine
Cc: Sætre Halvor; Mollestad Ingrid
Subject: FW: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen

Importance: High







From: Engedahl Torill Koch
On Behalf Of Enhet for publikumshenvendelser(Arkiv)
Sent: 25. februar 2013 15:51
To: Seksjon for MR og demokrati
Subject: INNSYN 26984. 12/06015-3 - Tilsagnsbrev for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012, NOK 4.532.000 QZA 12/0200Landsforeningen

Importance: High





Bestilling av saksdokumenter


Vedlagt følger bestillingsskjema og dokumenter til vurdering for innsyn. Bestillingen er beklageligvis forsinket grunnet stor pågang av innsynbegjæringer.


      

Innsyn skal besvares innen 3 virkedager.
      

Hvis innsyn innvilges uten at dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Svar til innsynsanmoder skal inneholde saksbehandlers navn og selve dokumentet.
      

Hvis innsyn avslås eller dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Men man skalalltid oppgi følgende til innsynsanmoder:
o  

Lovhjemmel for avslag eller sladd.  Oversikt over § ses i bestillingsskjema.
o  

Informere om klageadgang. Følgende tekst skal alltid tas med: «Ved avslag kan det kreves grunngiving av avslaget innen 3 uker fra mottak i henhold til OFFL. § 31, 2.ledd. Avslag om begjæring om innsyn kan påklages i samsvar medOFFL § 32, 1.ledd.»
o  

Offentlighetskoordinator bes holdt orientert under behandling av klagesaker.
      

Ved sladding av dokumenter: bruk svart tusj som dekker godt og kopier deretter dokumentet før det skannes inn.
      

For informasjon om ev. tidligere innsyn i dokumentet – se under fanen Merknader i P360.


Saksbehandler sender svar direkte til journalist/bestiller med kopi til Enhet for publikumshenvendelser.


Vennligst referer alltid til innsynsnr. og P360 saks/dok.nr. i subject feltet i e-posten.


Spørsmål vedr. praktisering av Offentleglova kan rettes til offentlighetskoordinator Jon Ramberg.


Med vennlig hilsen

Enhet for publikumshenvendelser

Tlf: 50360















Wednesday, 27 February 2013

Jeg sendte en ny e-post til Sivilombudsmannen






Gmail - FW: INNSYN 26986. 12/06015-12 - Årsoppgave - renter for 2012 Landsforeningen for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012 - OZA-12/0200








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: INNSYN 26986. 12/06015-12 - Årsoppgave - renter for 2012 Landsforeningen for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012 - OZA-12/0200










Erik Ribsskog

<eribsskog@gmail.com>




Wed, Feb 27, 2013 at 4:25 PM





To:
Postmottak Sivilombudsmannen <postmottak@sivilombudsmannen.no>









---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2013/2/27
Subject: Re: FW: INNSYN 26986. 12/06015-12 - Årsoppgave - renter for 2012 Landsforeningen for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012 - OZA-12/0200
To: Halsaa Cathrine <cathrine.halsaa@mfa.no>


Hei,

hva skal dette bety?

Jeg har aldri bedt om en eneste innsynsbegjæring i hele mitt liv.

Hvorfor sender dere meg denne dritten her?


Erik Ribsskog


2013/2/27 Halsaa Cathrine <cathrine.halsaa@mfa.no>



Vedlagt følger kopi av dokumenter det har blitt bedt om innsyn i

Mvh

Cathrine Halsaa




From: Ashton Merete
On Behalf Of Seksjon for MR og demokrati
Sent: 26. februar 2013 13:01
To: Halsaa Cathrine
Cc: Sætre Halvor; Mollestad Ingrid
Subject: FW: INNSYN 26986. 12/06015-12 - Årsoppgave - renter for 2012 Landsforeningen for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012 - OZA-12/0200

Importance: High







From: Engedahl Torill Koch
On Behalf Of Enhet for publikumshenvendelser(Arkiv)
Sent: 25. februar 2013 15:59
To: Seksjon for MR og demokrati
Subject: INNSYN 26986. 12/06015-12 - Årsoppgave - renter for 2012 Landsforeningen for lesbiske, homofile, bifile og transpersoner - LLH - rettighetsarbeid for LHBT i sør 2012 - OZA-12/0200

Importance: High





Bestilling av saksdokumenter


Vedlagt følger bestillingsskjema og dokumenter til vurdering for innsyn. Bestillingen er beklageligvis forsinket grunnet stor pågang av innsynbegjæringer.


      

Innsyn skal besvares innen 3 virkedager.
      

Hvis innsyn innvilges uten at dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Svar til innsynsanmoder skal inneholde saksbehandlers navn og selve dokumentet.
      

Hvis innsyn avslås eller dokumentet sladdes er det ikke lenger nødvendig å fylle ut og skanne bestillingsskjema. Men man skalalltid oppgi følgende til innsynsanmoder:
o  

Lovhjemmel for avslag eller sladd.  Oversikt over § ses i bestillingsskjema.
o  

Informere om klageadgang. Følgende tekst skal alltid tas med: «Ved avslag kan det kreves grunngiving av avslaget innen 3 uker fra mottak i henhold til OFFL. § 31, 2.ledd. Avslag om begjæring om innsyn kan påklages i samsvar medOFFL § 32, 1.ledd.»
o  

Offentlighetskoordinator bes holdt orientert under behandling av klagesaker.
      

Ved sladding av dokumenter: bruk svart tusj som dekker godt og kopier deretter dokumentet før det skannes inn.
      

For informasjon om ev. tidligere innsyn i dokumentet – se under fanen Merknader i P360.


Saksbehandler sender svar direkte til journalist/bestiller med kopi til Enhet for publikumshenvendelser.


Vennligst referer alltid til innsynsnr. og P360 saks/dok.nr. i subject feltet i e-posten.


Spørsmål vedr. praktisering av Offentleglova kan rettes til offentlighetskoordinator Jon Ramberg.


Med vennlig hilsen

Enhet for publikumshenvendelser

Tlf: 50360

















Policy for kommentarer


Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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