Case ID - 12017594
Tue, Jan 22, 2013 at 10:55 PM
ok, I'm going to send a letter to the Council, about that they have to many case-workers and reference-numbers when I contact them, to report garbage-heaps on the pavement.
Do you by any chance know the address, with Liverpool City Council, that I should send this letter to?
Thanks in advance for any help!
On Tue, Jan 22, 2013 at 2:38 PM, <firstname.lastname@example.org> wrote:
22 January 2013
Our ref: 12 017 594
(Please quote our reference when contacting us)
Dear Mr Ribsskog,
Thank you for sending us copies of your recent emails to the council.
In general the Local Government Ombudsman cannot consider a complaint until the councils own complaints process has been completed.
This process usually has 2 or 3 stages and is initiated by writing a letter of formal complaint to the Chief Executive of the council.
If you remain dissatisfied at the end of this process or have already completed the complaints process, please send us a copy of the council’s final response to your complaint.
Customer Service Adviser
NOTICE - This message contains information intended only for the use of the addressee named above. If you have received this message in error please advise us at once and do not make any use of the information.