Wednesday, 3 July 2013
Wed, Jul 3, 2013 at 2:36 PM
Phso Enquiries <Phso.Enquiries@ombudsman.org.uk>
thank you for your e-mail!
Like I wrote to you on 17/5, I've read on Wikipedia that the Parliamerntary Ombudsman is supposed to investigate complaints from the public.
And it doesn't say there that I have to send about this through an MP.
(And in Norway we don't have to send to the Ombudsman, (Sivilombudsmannen), through an MP).
So I wondered if you could please escalate this to your line-manager for a second opinion.
Hope this is alright!
On Wed, Jul 3, 2013 at 9:47 AM, Phso Enquiries <Phso.Enquiries@ombudsman.org.
We are committed to keeping your information secure. As part of that commitment we have decided that when we send you information by email we may have to remove some details. This includes information that may identify you, or any other person and sometimes the organisation complained about.
Our Reference: EN-161747 (please quote in any future correspondence).
I emailed you on 3 May 2013 regarding your complaint about the Information Commissioner.
As I explained, we can only look at a complaint about the Information Commissioner once a Member of Parliament (MP) has asked us to do this. This means that you need to ask an MP to pass on your complaint to us. We will also need copies of all letters and papers about your complaint including copies of letters from the Information Commissioner about it.
Once an MP has sent us your complaint, we can look at it. If an MP does not ask us to look at your complaint by 2 August 2013 we will close your case. However, if your MP passes on your complaint after this date, we will open a new case for you. By law, you must complain to your MP within twelve months of when you first became aware of the problem. We can sometimes extend this time limit if we think there are special circumstances for doing so. You will need to explain to us the reason for any delay in making your complaint to your MP.
Please feel free to contact me if you need to discuss this.
Customer Services Officer
Parliamentary and Health Service Ombudsman
T: 0345 015 4033
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