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tirsdag 23. juli 2013

Jeg sendte en e-post til Birkenhead Benefit Centre





Gmail - To: Birkenhead Benefit Centre, (Ref: SG 270967D / 511508)/Fwd: FW: RESTRICTED - PERSONAL:








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










To: Birkenhead Benefit Centre, (Ref: SG 270967D / 511508)/Fwd: FW: RESTRICTED - PERSONAL:










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 10:46 PM





To:
Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>


Cc:
"BOOTH, Gary" <gary.booth@parliament.uk>


Bcc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>








Hi,

I'm refering to your letter from 10/7, (which I attach a scanned copy of).

Could you please confirm that you have gotten my letter from 16/6.

Which I first sent to you in the post, but you wrote in your mentioned letter, that you haven't recieved this letter.


And Personal Advisor Sarah at Aintree Jobcentre has faxed you this letter last week, (Sara there told me, in a sign-on-meeting, Thursday last week).

I just send this e-mail to be sure.


Since my local MP has now told me it's ok to send you e-mails, even if you have told me you don't respond to e-mails, when I called you, (Rude there), last year, on your general enquiery telephone-number.


(And also since you write you wanted the mentioned letter by today.

Because you write in your letter that it could affect my entitlement to jobseekers-allowance if you doesn't get this information by today).


If you still haven't gotten this letter, then please just contact me, and I'll e-mail you a copy, ASAP.

Hope this is alright!

Yours sincerely,

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jul 23, 2013 at 3:04 PM
Subject: Re: FW: RESTRICTED - PERSONAL:
To: "BOOTH, Gary" <gary.booth@parliament.uk>
Cc: Phso Enquiries <phso.enquiries@ombudsman.org.uk>


Ok,

my Personal Advisor Sarah at Aintree jobcentre has faxed them the letter this time.

(Since I sent about this to you).

I've sent them, (Birkenhead Benefit Centre), e-mails earlier, which I have ignored.


And then I called them, after they've stopped my allowance.

And then they've, (Rude there), told me they don't respond to e-mails.

Perhaps someone should tell Birkenhead Benefit Centre that they should stop not responding to e-mails.


Erik Ribsskog

PS.

I've also sent you a second complaint about that Ofcom, (I think they're called), doesn't have a proper e-mail address on their web-site.



PS 2.

Also, the Jobcentre shouldn't hide their e-mail address.

If I go to that link you gave me it's just a lot of hyperlinks.

I've worked as a Company Researcher, and I didn't find the e-mail address.

I think that isn't good enough.

It's like they try to hide their e-mail address and trick people then.



On Tue, Jul 23, 2013 at 2:54 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:




If you go onto the link and follow it through you eventually gtt the e-mail address you have, you should be able to contact them on that e-mail.



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:52

To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:




Hi,






what do you mean with:






'The link is the e-mail you have'.






That doesn't make any sense to me.






Yes, the Jobcentre have stopped my allowance a couple of times for no good reason, I'd say.






Erik Ribsskog





On Tue, Jul 23, 2013 at 2:45 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



The link is the e-mail you have, have you had any problems with Jobcentreplus in the past?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:40



To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:






Hi,





you sent me a link.






(And not an e-mail address).

Regards,

Erik Ribsskog







On Tue, Jul 23, 2013 at 2:34 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



Have you tried e-mailing the address I have sent you?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:




Hi,



I'm not happy with this.





Why have the Jobcentre told me earlier that they don't reply to e-mails then?

Also, in the link, in your e-mail it doesn't say an e-mail-address.





I've gotten it earlier, (many years ago), and it's: Contact-Us@jobcentreplus.gsi.gov.uk.




Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.

Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.



Can I use this e-mail-address: Contact-Us@jobcentreplus.gsi.gov.uk?

Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.



(And if I send them a letter, they seem to not recieve it).



Thanks for trying :)

Erik Ribsskog

On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



FYI




From: Mcgreal Anthony JCP LIVERPOOL GARSTON  
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:



Morning Gary


Thank you for your email* below regarding Mr. Erik Ribsskog.


As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.


Should Mr. Ribsskog wish to email the Department he can do so via the link at  www.gov.uk/contact-jobcentre-plus.


I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.


*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy


Regards


Tony    


Tony McGreal

Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF |  www.dwp.gov.uk
Please consider the environment before printing





From: BOOTH, Gary [mailto:gary.booth@parliament.uk]

Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog




Dear CRT

I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.

Best wishes


Gary Booth

Assistant to Steve Rotheram MP - Liverpool Walton

330 Rice Lane, Walton, Liverpool, L9 2BL.

Tel: 0151 525 5025


cid:image001.gif@01CBD1D8.CDDB3EF0











UK Parliament Disclaimer:
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**********************************************************************
This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.
**********************************************************************







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liability is accepted for any damage caused by any virus transmitted by this e-mail.















UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.

















UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
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birkenhead benefit centre.jpg
230K









PS.
Her er vedlegget:

birkenhead benefit centre

Jeg sendte enda en e-post til Finanstilsynet





Gmail - Svar på e-post av 23. juli 2013








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Svar på e-post av 23. juli 2013










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 5:17 PM





To:
Henriette Stenbeck <Henriette.Stenbeck@finanstilsynet.no>








Hei,

ok, jeg har ikke fått så mye fra Bankklagenemda, såvidt jeg husker.

Men jeg får kanskje sende Nordea et brev da.

Tryg er vel dere?

De trenerer en forsikringssak jeg har mot min tidligere advokat Rukke.


Hun sluttet i jobben sin mens hun var halvferdig med min sak, (mot Svelvik kommune).

Og nå vil ingen andre advokater røre saken.

Så jeg vil ha erstatning av Tryg tilsvarende det den saken ville ha gitt meg i retten, hvis jeg hadde vunnet.


Men Tryg har ikke svar, på 'år og dag'.

Kan dere få de til å svare?

Mvh.

Erik Ribsskog


2013/7/23 Henriette Stenbeck <Henriette.Stenbeck@finanstilsynet.no>




Til Erik Ribsskog,


Det vises til din e-post av 23. juli 2013.


Finanstilsynet overprøver ikke kredittvurderinger banker foretar. Dette er en del av bankenes forretningsmessige vurderinger.

Tvister som oppstår mellom finansforetak og deres kunder behandles av Finansklagenemnda. Det bemerkes at det først må rettes en skriftlig klage til banken før Finansklagenemnda kan behandle en eventuell klage.


Når det gjelder ditt spørsmål om Finanstilsynets behandling av din tidligere klage

på Nordea, er denne besvart i e-post av 29. mars 2010.


Nevnte e-post er vedlagt.



Med vennlig hilsen


Henriette F. Stenbeck

konsulent

Seksjon for forvaltning og kriseberedskap



_____________________________________________________



FINANSTILSYNET

THE FINANCIAL SUPERVISORY

AUTHORITY OF NORWAY


Revierstredet 3, Postboks 1187 Sentrum, 0107 Oslo

Telefon: 22 93 98 00, telefaks: 22 63 02 26
www.finanstilsynet.no






Denne e-posten er kun beregnet for den institusjonen eller personen den er sendt til, og kan inneholde taushetsbelagt informasjon.
Dersom e-posten er sendt feil, bes du informere avsender og slette e-posten og eventuelle vedlegg.
Enhver bruk av informasjonen er i tilfelle ulovlig.

This e-mail is intended solely for the use of the individual or organisation to whom it is addressed and may contain confidential information.
If you are not the intended recipient, please notify the sender and then delete the e-mail and any attachments transmitted with it from your system.
Any use of the information in the e-mail and any attachments is in such case strictly prohibited.

Finanstilsynet (The Financial Supervisory Authority of Norway)
Tlf./Tel. (+47) 22 93 98 00
E-post/E-mail: post@finanstilsynet.no
www.finanstilsynet.no











Jeg sendte en e-post til Tesco





Gmail - Complaint about Tesco Walton








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Complaint about Tesco Walton










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 4:12 PM





To:
Executive Response <ceo.customerservice@tesco.co.uk>








Hi,

in this shop both brands of your budget-colas, (in two-litre bottles), were sold out today.

Both Sun Sip and your own brand.

And also two types of budget orange juice was sold out.


The one in plastic-botles and the one in cartoon.

Regards,

Erik Ribsskog








Og enda en e-post til min lokale MP





Gmail - FW: RESTRICTED - PERSONAL:








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: RESTRICTED - PERSONAL:










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 3:04 PM





To:
"BOOTH, Gary" <gary.booth@parliament.uk>


Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>








Ok,

my Personal Advisor Sarah at Aintree jobcentre has faxed them the letter this time.

(Since I sent about this to you).

I've sent them, (Birkenhead Benefit Centre), e-mails earlier, which I have ignored.


And then I called them, after they've stopped my allowance.

And then they've, (Rude there), told me they don't respond to e-mails.

Perhaps someone should tell Birkenhead Benefit Centre that they should stop not responding to e-mails.


Erik Ribsskog

PS.

I've also sent you a second complaint about that Ofcom, (I think they're called), doesn't have a proper e-mail address on their web-site.



PS 2.

Also, the Jobcentre shouldn't hide their e-mail address.

If I go to that link you gave me it's just a lot of hyperlinks.

I've worked as a Company Researcher, and I didn't find the e-mail address.

I think that isn't good enough.

It's like they try to hide their e-mail address and trick people then.


On Tue, Jul 23, 2013 at 2:54 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:




If you go onto the link and follow it through you eventually gtt the e-mail address you have, you should be able to contact them on that e-mail.



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:52

To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:




Hi,






what do you mean with:






'The link is the e-mail you have'.






That doesn't make any sense to me.






Yes, the Jobcentre have stopped my allowance a couple of times for no good reason, I'd say.






Erik Ribsskog





On Tue, Jul 23, 2013 at 2:45 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



The link is the e-mail you have, have you had any problems with Jobcentreplus in the past?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:40



To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:






Hi,





you sent me a link.






(And not an e-mail address).

Regards,

Erik Ribsskog







On Tue, Jul 23, 2013 at 2:34 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



Have you tried e-mailing the address I have sent you?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:




Hi,



I'm not happy with this.





Why have the Jobcentre told me earlier that they don't reply to e-mails then?

Also, in the link, in your e-mail it doesn't say an e-mail-address.





I've gotten it earlier, (many years ago), and it's: Contact-Us@jobcentreplus.gsi.gov.uk.




Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.

Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.



Can I use this e-mail-address: Contact-Us@jobcentreplus.gsi.gov.uk?

Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.



(And if I send them a letter, they seem to not recieve it).



Thanks for trying :)

Erik Ribsskog

On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



FYI




From: Mcgreal Anthony JCP LIVERPOOL GARSTON  
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:



Morning Gary


Thank you for your email* below regarding Mr. Erik Ribsskog.


As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.


Should Mr. Ribsskog wish to email the Department he can do so via the link at  www.gov.uk/contact-jobcentre-plus.


I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.


*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy


Regards


Tony    


Tony McGreal

Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF |  www.dwp.gov.uk
Please consider the environment before printing





From: BOOTH, Gary [mailto:gary.booth@parliament.uk]

Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog




Dear CRT

I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.

Best wishes


Gary Booth

Assistant to Steve Rotheram MP - Liverpool Walton

330 Rice Lane, Walton, Liverpool, L9 2BL.

Tel: 0151 525 5025


cid:image001.gif@01CBD1D8.CDDB3EF0











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.
**********************************************************************
This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.
**********************************************************************







UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.















UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.

















UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
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Enda en e-post til min lokale MP





Gmail - FW: RESTRICTED - PERSONAL:








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: RESTRICTED - PERSONAL:










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 2:52 PM





To:
"BOOTH, Gary" <gary.booth@parliament.uk>


Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>








Hi,

what do you mean with:

'The link is the e-mail you have'.

That doesn't make any sense to me.

Yes, the Jobcentre have stopped my allowance a couple of times for no good reason, I'd say.


Erik Ribsskog



On Tue, Jul 23, 2013 at 2:45 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



The link is the e-mail you have, have you had any problems with Jobcentreplus in the past?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:40

To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:



Hi,





you sent me a link.






(And not an e-mail address).

Regards,

Erik Ribsskog







On Tue, Jul 23, 2013 at 2:34 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



Have you tried e-mailing the address I have sent you?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:




Hi,



I'm not happy with this.





Why have the Jobcentre told me earlier that they don't reply to e-mails then?

Also, in the link, in your e-mail it doesn't say an e-mail-address.





I've gotten it earlier, (many years ago), and it's: Contact-Us@jobcentreplus.gsi.gov.uk.




Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.

Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.



Can I use this e-mail-address: Contact-Us@jobcentreplus.gsi.gov.uk?

Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.



(And if I send them a letter, they seem to not recieve it).



Thanks for trying :)

Erik Ribsskog

On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



FYI




From: Mcgreal Anthony JCP LIVERPOOL GARSTON  
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:



Morning Gary


Thank you for your email* below regarding Mr. Erik Ribsskog.


As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.


Should Mr. Ribsskog wish to email the Department he can do so via the link at  www.gov.uk/contact-jobcentre-plus.


I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.


*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy


Regards


Tony    


Tony McGreal

Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF |  www.dwp.gov.uk
Please consider the environment before printing





From: BOOTH, Gary [mailto:gary.booth@parliament.uk]

Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog




Dear CRT

I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.

Best wishes


Gary Booth

Assistant to Steve Rotheram MP - Liverpool Walton

330 Rice Lane, Walton, Liverpool, L9 2BL.

Tel: 0151 525 5025


cid:image001.gif@01CBD1D8.CDDB3EF0











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.
**********************************************************************
This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.
**********************************************************************







UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.















UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
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UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.











Jeg sendte enda en e-post til min lokale MP





Gmail - FW: RESTRICTED - PERSONAL:








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: RESTRICTED - PERSONAL:










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 2:39 PM





To:
"BOOTH, Gary" <gary.booth@parliament.uk>


Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>








Hi,

you sent me a link.

(And not an e-mail address).

Regards,

Erik Ribsskog


On Tue, Jul 23, 2013 at 2:34 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:




Have you tried e-mailing the address I have sent you?



From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2013 14:32
To: BOOTH, Gary
Cc: Phso Enquiries
Subject: Re: FW: RESTRICTED - PERSONAL:


Hi,



I'm not happy with this.





Why have the Jobcentre told me earlier that they don't reply to e-mails then?

Also, in the link, in your e-mail it doesn't say an e-mail-address.





I've gotten it earlier, (many years ago), and it's: Contact-Us@jobcentreplus.gsi.gov.uk.




Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.

Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.



Can I use this e-mail-address: Contact-Us@jobcentreplus.gsi.gov.uk?

Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.



(And if I send them a letter, they seem to not recieve it).



Thanks for trying :)

Erik Ribsskog



On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



FYI




From: Mcgreal Anthony JCP LIVERPOOL GARSTON  
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:



Morning Gary


Thank you for your email* below regarding Mr. Erik Ribsskog.


As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.


Should Mr. Ribsskog wish to email the Department he can do so via the link at  www.gov.uk/contact-jobcentre-plus.


I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.


*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy


Regards


Tony    


Tony McGreal

Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF |  www.dwp.gov.uk
Please consider the environment before printing





From: BOOTH, Gary [mailto:gary.booth@parliament.uk]

Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog




Dear CRT

I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.

Best wishes


Gary Booth

Assistant to Steve Rotheram MP - Liverpool Walton

330 Rice Lane, Walton, Liverpool, L9 2BL.

Tel: 0151 525 5025


cid:image001.gif@01CBD1D8.CDDB3EF0











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.
**********************************************************************
This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.
**********************************************************************







UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.









UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.











Jeg sendte en ny e-post til min lokale MP





Gmail - FW: RESTRICTED - PERSONAL:








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










FW: RESTRICTED - PERSONAL:










Erik Ribsskog

<eribsskog@gmail.com>




Tue, Jul 23, 2013 at 2:31 PM





To:
"BOOTH, Gary" <gary.booth@parliament.uk>


Cc:
Phso Enquiries <phso.enquiries@ombudsman.org.uk>








Hi,

I'm not happy with this.

Why have the Jobcentre told me earlier that they don't reply to e-mails then?

Also, in the link, in your e-mail it doesn't say an e-mail-address.


I've gotten it earlier, (many years ago), and it's: Contact-Us@jobcentreplus.gsi.gov.uk.

Like I've written to you earlier people want to use a normal email-address, to keep a copy of the correspondence in their e-mail programme.


Could you please ask the Jobcentre which specific e-mail address I should use if I want to send an e-mail to Birkenhead Benefit Centre.

Can I use this e-mail-address: Contact-Us@jobcentreplus.gsi.gov.uk?

Because Birkenhead Benefit Centre has told me on the phone that they don't respond to e-mails.

(And if I send them a letter, they seem to not recieve it).

Thanks for trying :)

Erik Ribsskog



On Tue, Jul 23, 2013 at 1:16 PM, BOOTH, Gary <gary.booth@parliament.uk> wrote:



FYI




From: Mcgreal Anthony JCP LIVERPOOL GARSTON  
Sent: 23 July 2013 11:47
To: BOOTH, Gary
Subject: RESTRICTED - PERSONAL:



Morning Gary


Thank you for your email* below regarding Mr. Erik Ribsskog.


As discussed earlier the Department welcomes email contact and will endeavour to answer enquiries with the minimum of delay.


Should Mr. Ribsskog wish to email the Department he can do so via the link at  www.gov.uk/contact-jobcentre-plus.


I trust you find this useful but if you require any further information on this matter please do not hesitate to contact me.


*Certain personal information has been deleted from your original email, this is in line with the Departments Electronic Media Policy


Regards


Tony    


Tony McGreal


Complaint Resolution Manager | Department for Work & Pensions | Cressington House| 249 St. Mary's Road | Liverpool | L19 0NF |  www.dwp.gov.uk
Please consider the environment before printing





From: BOOTH, Gary [mailto:gary.booth@parliament.uk]

Sent: 18 July 2013 11:09
To: DWP North West Complaints Resolution Team
Subject: Erik Ribsskog




Dear CRT

I am writing on behalf of the above constituent who has contacted our office. Mr Ribsskog has asked me to enquire as to why Jobcentreplus do not respond to e-mails from members of the public, he claims he was
told this by a member of staff in Jupiter Drive, would it be possible to let me have the procedure for e-mails to and from the public?
I look forward to hearing from you.

Best wishes


Gary Booth

Assistant to Steve Rotheram MP - Liverpool Walton

330 Rice Lane, Walton, Liverpool, L9 2BL.

Tel: 0151 525 5025


cid:image001.gif@01CBD1D8.CDDB3EF0











UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.
**********************************************************************
This document is strictly confidential and is intended only for use by the addressee.

If you are not the intended recipient, any disclosure, copying, distribution or other

action taken in reliance of the information contained in this e-mail is strictly prohibited.
Any views expressed by the sender of this message are not necessarily those of the Department

for Work and Pensions.
If you have received this transmission in error, please use the reply function to tell us

and then permanently delete what you have received.
This email was scanned for viruses by the Department for Work and Pensions' anti-virus services and on leaving the Department was found to be virus free.
Please note: Incoming and outgoing e-mail messages are routinely monitored for compliance

with our policy on the use of electronic communications.
**********************************************************************





UK Parliament Disclaimer:
This e-mail is confidential to the intended recipient. If you have received it in error, please notify the sender and delete it from your system. Any unauthorised use, disclosure, or copying is not permitted. This e-mail has been checked for viruses, but no
liability is accepted for any damage caused by any virus transmitted by this e-mail.











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