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Friday, 9 August 2013

Her er vaktbua, på Terningmoen, (hvor jeg avtjente førstegangstjenesten min, i Geværkompaniet). Her satt jeg en del ganger, husker jeg, når jeg hadde vakttjeneste, (for vi hadde ikke MP-er, på Terningmoen, av en eller annen grunn)

vakt terningmoen

http://www.ostlendingen.no/nyheter/terrorberedskap-a-i-norske-militerleirer-1.7757163

Jeg sendte en ny e-post til Tesco





Gmail - New complaint/Fwd: Email to the Chief Executive's Office








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










New complaint/Fwd: Email to the Chief Executive's Office










Erik Ribsskog

<eribsskog@gmail.com>




Fri, Aug 9, 2013 at 10:23 PM





To:
ceo.customerservice@tesco.co.uk


Cc:
customerservice@sainsburys.co.uk








Hi,

today I was at Tesco Walton again, (and also a Sainsbury-shop).

Budget chicken nuggets were sold out at Tesco Walton today, for the second day in a row.


When I walked in to the shop, a security guard placed himself between me and the shopping-baskets, with his behind towards me.

He was completely un-aware of that I wanted a basket.

(Or he pretended to be unaware).

Is it right that security-guards in Tesco tidy the shopping-baskets?

Isn't that a 'normal' Tesco-staff-job?


I ask that because the security guard seemed to lack basic customer-service skills, like being aware of a customer that walks into the shop, (of whom half of them wants a basket, or something like that).


It's hard for me to belive this security-guard.

Was he acting in-polite and provocing me, I'm wondering.

Also you have changed packaging on your budget orange juice which you sell from the 'milk-department', (that is the type you sell from a fridge).


Also, I tried to complain to the woman in the check-out that the chicken nuggets were sold out.

But she didn't answer me at all.

Before she waited for a long time, before giving me the receipt.


(This was at 21.13, it says on the receipt).

Also, most of your cashiers are standing in their tills.

As an experienced cashier I wonder why they don't want to sit on their chairs.


Is this something cultural, I'm wondering.

Regards,

Erik Ribsskog

PS.

And to Sainsbury's in Rice Lane.

You closed your self-service tills at around 21.15, (I think it was), on Wednesday.


Why do you close them early, I'm wondering.


---------- Forwarded message ----------
From: <ceo.customerservice@tesco.co.uk>

Date: Wed, Jul 31, 2013 at 2:52 PM
Subject: Email to the Chief Executive's Office
To: eribsskog@gmail.com




Dear Mr Ribsskog

Thank you for your email.

Regrettably, we have nothing further to add however please be assured that your further comments have been noted.


Many thanks once again for contacting the Chief Executive's Office.

Kind regards

David Upstone
Customer Service Executive

Tesco Logo

.................. Original Message ..................

To: ceo.customerservice@tesco.co.uk
From: eribsskog@gmail.com
Received: 30/07/2013


Subject: Update/Fwd: Email to the Chief Executive's Office

Hi,

I've checked on Wikipedia now.

And Storebrand had a profit of NOK 1471 million, in 2010, it says.

http://en.wikipedia.org/wiki/Storebrand

And Tesco had a net income of £124 million, it says.

http://en.wikipedia.org/wiki/Tesco

So Tesco had a lower profit, even if Tesco has 537 784 employees.

And Storebrand has 2160 employees.

That says something about that Tesco aren't that well run, I think.

Could it be the problem with the baskets?

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Jul 30, 2013 at 4:39 PM
Subject: Re: Email to the Chief Executive's Office
To: ceo.customerservice@tesco.co.uk


Hi,

I've studied Information Management in Norway, for two years, in the late
80's and early 90's.

And as part of a Management/Organisation-module there, I contacted the big
Norwegian insurance-company UNI Storebrand, and they sent me their
organisation-map.

They are also a big company, so I don't buy this.

I don't need a very detailed organisation-map.

A general one would be ok, then I would at least get the overview on how
your customer service is organised.

Erik Ribsskog



On Tue, Jul 30, 2013 at 4:33 PM, <ceo.customerservice@tesco.co.uk> wrote:

> **
> Dear Mr Ribsskog
>
> Thank you for your email. I am sorry that you are unhappy with my
> response, this certainly was not my intention.
>
> I am sorry that you do not wish to meet with Colin, he is certainly best
> placed to deal with your concerns. As you are aware, the position on our
> baskets has already been explained to you, and this remains unchanged.
>
> As Tesco is such a large company, I cannot provide you with an overall
> organisation structure. However as explained, this office is the highest
> point of escalation for customer complaints.
>
> Many thanks once again for contacting the Chief Executive's Office.
>
> Kind regards
>
> David Upstone
> Customer Service Executive
>
> [image: Tesco Logo]
>
> .................. Original Message ..................
>
> To: ceo.customerservice@tesco.co.uk
> From: eribsskog@gmail.com
> Received: 29/07/2013
>
>
> Subject: Re: Email to the Chief Executive's Office
>
> Hi,
>
> I've asked for an organisation-map.
>
> And Tesco are registered at the London Stock Exchange, (I've read on
> Wikipedia), so you should have one, I think.
>
> I want to please have your organisation-map before I go on with this.
>
> Or if you have a link to a web-site with that map on, that would also be
> fine.
>
> Also, when I complain to you, then I don't have to deal with the Store
> Manager.
>
> I've worked as a Store Manager myself, (in the Rimi-chain, owned by ICA).
>
> And the Area Manager, (Anne-Kathrine Skodvin), wouldn't always tell me who
> had complained about the shop I ran, (as I remember it).
>
> So there's no need for me to deal with the Store Manager directly as I see
> it.
>
> As I've explained I'd prefer if Tesco's central organisation could be like
> a buffer between me and the staff in the mentioned shop, (Tesco Walton).
>
> Thanks in advance for the help with this!
>
> Regards,
>
> Erik Ribsskog
>
>
> On Mon, Jul 29, 2013 at 4:01 PM, <ceo.customerservice@tesco.co.uk> wrote:
>
> > **
> > Dear Mr Ribsskog
> >
> > Thank you for your email.
> >
> > As advised, Colin Richardson, the Walton Store Manager, would be happy to
> > meet with you in store to discuss any concerns you may have.  I really do
> > hope that you will choose to meet with him.
> >
> > The Chief Executive's Office is the highest point of escalation as we
> > reply on behalf of our board members. Regrettably there is nothing
> further
> > I can add on this matter.
> >
> > Many thanks once again for contacting the Chief Executive's Office.
> >
> >
> > Kind regards
> >
> > David Upstone
> > Customer Service Executive
> >
> > [image: Tesco Logo]
> >
> > .................. Original Message ..................
> >
> > To: ceo.customerservice@tesco.co.uk
> > From: eribsskog@gmail.com
> > Received: 29/07/2013
> >
> >
> >
> > Subject: Re: Email to the Chief Executive's Office
> >
> > Hi,
> >
> > and how do you explain that Tesco wants to have many different types of
> > baskets with the same volume that doesn't mix/stock?
> >
> > Also, it's not the first time I've complained about the Sun Sip-cola
> being
> > sold out.
> >
> > I think it's better if your office serves as a buffer, between me and the
> > Tesco Walton-employees, if that's alright.
> >
> > I would have liked to asked your line-manager if that's alright.
> >
> > And I would have wanted him/her to explain about the 'basket-case'.
> >
> > Thanks in advance for the help with this.
> >
> > Erik Ribsskog
> >
> >
> > On Mon, Jul 29, 2013 at 11:59 AM, <ceo.customerservice@tesco.co.uk>
> wrote:
> >
> > > **
> > > **
> >
> > > Dear Mr Ribsskog
> > >
> > > Thank you for your patience while this matter has been investigated.
> > >
> > > It was disappointing to learn that our Walton store did not have the
> > items
> > > you wanted in stock during your visit on the 23rd July, I am sorry for
> > the
> > > inconvenience caused.
> > >
> > > I have raised with matter with Colin Richardson, the Walton Store
> > Manager,
> > > he has asked me to pass on his apologies to you. Colin has advised that
> > the
> > > items are now back in stock and that he would be happy to meet with you
> > in
> > > store to discuss any concerns you may have. He has also advised that he
> > > would like to give you a couple of bottles as a way to apologise for
> this
> > > matter arising.
> > >
> > > I have reviewed the previous correspondence you have had with this
> office
> > > and I can confirm that our position is unchanged with regard to our
> > > baskets. I am sorry that you will be disappointed with my response.
> > >
> > > Thank you for taking the time to contact the Chief Executive's Office.
> If
> > > you have any further queries please don't hesitate to get back in
> touch.
> > >
> > >
> > > Kind regards
> > >
> > > David Upstone
> > > Customer Service Executive
> > >
> > > [image: Tesco Logo]
> > >
> > > .................. Original Message ..................
> > >
> > > To: ceo.customerservice@tesco.co.uk
> > > From: eribsskog@gmail.com
> > > Received: 26/07/2013
> > >
> > >
> > > Subject: Re: Email to the Chief Executive's Office
> > >
> > >
> > > Ok,
> > >
> > > I've sent you a lot of complaints earlier, you see.
> > >
> > > And I started sending them to this e-mail address, a couple of years
> > ago, I
> > > think.
> > >
> > > So now I send all the Tesco-complaints to this e-mail-address.
> > >
> > > Tesco Walton and Tesco Superstore Liverpool One also have a problem I
> > > wanted to complain about, by the way.
> > >
> > > And that's the baskets.
> > >
> > > Tesco Walton now have three different types of baskets.
> > >
> > > One type which is made of dark blue plastic.
> > >
> > > One type which is made of a bit less dark blue plastic.
> > >
> > > And a type which is made of metal.
> > >
> > > And these three basket-types doesn't stock with the other basket-types.
> > >
> > > So it's a bit chaotic in the check-out-area, with the baskets.
> > >
> > > Since they don't stock.
> > >
> > > If I put a dark blue basket on top of a less dark blue.
> > >
> > > Then the dark blue basket doesn't fit, in the less dark blue.
> > >
> > > Even if they are about the same size, in litres, (it looks like to me).
> > >
> > > Also the metal ones are about the same size in litres, (like it looks
> to
> > > me).
> > >
> > > I think it's odd that a big organisation like Tesco isn't stream-lined.
> > >
> > > I have to focus on the baskets when I shop at Tesco Walton.
> > >
> > > It's like you have to be an expert on Tesco-baskets to shop there, I'd
> > say.
> > >
> > > It's like you want to bully the custommers from Sainsbury and Asda who
> > want
> > > to try Tesco for a change.
> > >
> > > Then you aren't going to get many new customers, perhaps.
> > >
> > > If this isn't something you do to make people use the trolleys then.
> > >
> > > Because I've worked in a grocery-chain named Rimi, in Norway.
> > >
> > > And they were a bit sceptical with having baskets, in the shops.
> > >
> > > They only wanted trolleys, (for the customers).
> > >
> > > Since customers with trolleys usually buy more, than if they use a
> > basket,
> > > to put their groceries in.
> > >
> > > But three types of baskets.
> > >
> > > Which doesn't stock.
> > >
> > > I think this is how a shop in the third world would have done it.
> > >
> > > Why aren't you more stream-lined, (and 'Western'), I'm wondering.
> > >
> > > And it's almost the same at Tesco Liverpool One.
> > >
> > > Except that I haven't seen the metal-baskets there.
> > >
> > > But they have two types of blue baskets, (with the same volume), that
> > > doesn't mix, when one stock them.
> > >
> > > And that's odd for a new shop like that.
> > >
> > > Liverpool One has only been around for two or three years.
> > >
> > > And this is also a Super-store.
> > >
> > > So then it looks like to me that Tesco has problems when they want to
> > have
> > > a 'chaos-system', like this, with the shopping-baskets.
> > >
> > > (I've studied Information Management and have gone to commerce-school
> and
> > > have worked as a retail-manager.
> > >
> > > We learned at commerce-school that 'the custommer is always right'.
> > >
> > > But I don't think Tesco agrees with this, when I see many different
> types
> > > of baskets, that doesn't stock, in your shops.
> > >
> > > Then I wonder if the whole Tesco-chain has lost a bit control, to be
> > > honest.
> > >
> > > Erik Ribsskog
> > >
> > >
> > > On Fri, Jul 26, 2013 at 4:36 PM, <ceo.customerservice@tesco.co.uk>
> > wrote:
> > >
> > > > **
> > >
> > > > Our Ref 15143479
> > > >
> > > > Dear Mr Ribsskog
> > > >
> > > > Thank you for your email addressed to our Chief Executive, to which I
> > > have
> > > > been asked to respond. Please accept my apologies for the delay in
> > doing
> > > > so.
> > > >
> > > > I


This is a confidential email. Tesco may monitor and record all emails. The views expressed in this email are those of the sender and not Tesco.

Tesco Stores Limited
Company Number: 519500
Registered in England
Registered Office: Tesco House, Delamare Road, Cheshunt, Hertfordshire EN8 9SL
VAT Registration Number: GB 220 4302 31











Jeg lurer på om det her er hu Samasati Margrete Ribsskog, (som vel er min tremenning)

samasati margrethe ribsskog

http://www.osloby.no/nyheter/Fikk-nytt-hjem-6461878.html#.UgU_DX_xHFw

Jeg la merke til et mulig forbedringspotensiale, på Posegodt. Kanskje den venstre meny-plansjen burde ha vært kortere, siden den har færre meny-valg, enn menyen til høyre. Men jeg driver bare med web-design på fritiden. Jeg har mye annet å drive med og. Så jeg får se mer på det, om noen uker, eller noe. Vi får se

forbedringspotensiale

http://www.posegodt.net/

Mer fra Facebook

mer fra facebook

https://www.facebook.com/groups/216387225154963/

Jeg fortsetter å søke jobber. Denne gang som Graduate Web Designer





Gmail - Graduate Web Designer (Job reference code tf=des-002)








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Graduate Web Designer (Job reference code tf=des-002)










Erik Ribsskog

<eribsskog@gmail.com>




Fri, Aug 9, 2013 at 5:51 PM





To:
jobs@treefrogcreative.co.uk








Hi,

I read about this vacancy on the Direct Gov-website, and I wanted to please apply for this job.


I have designed a lot of websites, (see online portifolio for more details), since the late nineties, using HTML, CSS, Javascript, PHP and SVG.


I also have knowledgde of Photoshop, after I registered an online account with them, last year.


I also have a 'Høgskolekandidat'-degree, (a Norwegian Foundation-degree/HNP), in IT, from Oslo University College, after studying  there from 2002 to 2004.

I attach my CV and hope to hear back from you!

Yours sincerely,

Erik Ribsskog




CV (IT) - Erik Ribsskog.doc
38K






Nå begynner jeg å bli ferdig med en ny design, for Posegodt, som jeg har jobbet litt med, de siste dagene. Jeg har igjen å lage nye Pinterest-knapper, osv. Så det får jeg prøve å få laget, innen ikke alt så lenge. Vi får se

ny design 1

http://www.posegodt.net/

PS.

Her er mer om dette:

ny design 2

(Samme link som ovenfor).

Russerne sliter med norsken

sliter med norsk

Policy for kommentarer


Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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