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Sunday, 31 August 2014

Jeg sendte en e-post til DWP

Erik Ribsskog

To: Paul Andrews, Complaints Resolution Manager - North West Complaints Resolution Team/Fwd: Complaint/Fwd: Yet another update/Fwd: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>

Erik Ribsskog Sun, Aug 31, 2014 at 10:26 PM

To: CONTACT-US
Cc: Contact-Us , DWP ICE gateway team , "post@nav.no"
Bcc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk, "emb.london" , she , Bjørn Ribsskog , admin , Legal LSC , "anne-kathrine.skodvin" , ica@ica.se, amnestyis , "EUteam@amnesty.org" , "SCT@amnesty.org.uk" , cath.mcgivern@mwr.uk.com, Benefits Service
Hi,

I'm refering to your letter, from 26/8, that I attach a scan copy of.

I have earlier explained about all these cases in detail, (in e-mails to you).

So it's a bit like DWP are trying to tire me, when they ignore my
complaints/explainations.

I've written to you earlier, and explained, that I'm an earlier Store
Manager, (from ICA), and that I'm used with working, with
HR/Employment-stuff.

So I don't think I'm the problem here, (like I've written to you earlier).

I got around £580, into my bank-account, on Friday.

These must be for four signing-dates, I reackon.

But it isn't clear to me, which dates, that this payment is for.

There are many cases:

31/1 to 21/2.

8/3 to 30/3.

23/5 to 9/6.

20/6 to 3/7.

4/7 to 17/7.

18/7 to 31/7.

1/8 to 14/8.

And 15/8 to 28/8.

Which dates was the payment for, I was wondering.

I guess ICE have to look at the other cases then.

You say that someone have sent me strange e-mails, in the name of ICE.

The Jobcentre and the Police, has taken me to court, for having sent
strange e-mails, to your Aintree Jobcentre-staff Sarah Bambers
work-email-address.

The Police have been on my door, around 50 times, and they have been
hammering on my door, like it was the German bombs, during the war.

And twice, they have broken into my flat, and kidnapped me, and kept
me in cell, at the police-station, for many hours/days.

And I've been to Liverpool & Knowsley Magistrates Court five or six
times, due to this funny case.

Mostly I've been brought there in hand-cuffs.

And I've been found guilty by that court, for sending those e-mails.

And I've tried to tell the ignorant police-officers and the ignorant solicitors.

That this is spoofing, and that someone have sent e-mails, from my
account, by forging the sender-field.

Like Google explains here:

https://support.google.com/mail/answer/50200?hl=en

The Jobcentre also pretends, (it seems to me), that they don't get the
letters, that I send them, in the post.

And also, (like I've explained in earlier complaint-emails), the
Jobcentre should use the customers date.

And not your date.

To know how long time, a letter takes, from the Post Office, by Royal
Mail, to your post-handling-site in Wolverhampton, and then to Huyton
Jobcentre.

People would have to be in the Russian mafia, or something, to know,
how long time, this takes.

It's the date, on the post-stamp, that is the date one should use.

I learned this, at commerce and office-school, in Norway.

The Jobcentre also changes it, all the time.

In letters they write, that I have to send the signing forms, so that
you get it, within five days.

And in meetings you say, send them on Tuesday before the signing-day.

Why not use the customer-date?

I think it's alienating, to use the 'communist-date', like I've written earlier.

So now ICE should be banned, from five places.

Like you've banned me, from my five closest jobcentres?

It's strange, that you have kept these £580, that I got on Friday, so
long, I think.

These are really jobseekers-allowance, for two months.

Four forthnightly payments.

And at the same time, the Jobcentre, have been taking me to court.

I haven't been able to buy new shoes.

I haven't been able to go to the court, by bus, (I've had to walk, for
almost an hour, from Walton, several times).

I've had to look for coins, on the street, in both May and July, (and
also in May, in 2013).

(Due to that you haven't sent my allowance.

That you wait a long time, before you send for many periodes, at the same time).

I haven't been able to go to the barber, to cut my hair, before I go to court.

And several times, I've been kept in a cell, before I've appeared in court.

Not having the opertunity, to e.g. shave, before I appear, before the judges.

This is like a plot, I think.

That my allowance have been stopped.

At the same time, which I've been taken to court, by the Jobcentre and
the Police.

This is terror, I think.

So this I wanted to complain about.

I was at a meeting, with National Probation Service, on Thursday, last week.

(After I was found guilty, of sending strange e-mails.

But this was spoofing.

Much in the same way, as the strange ICE-emails, that you mention, in
your letter).

They, (Peter Lochran), told me, to contact Merseyside Welfare Rights,
in Bold Street.

So I also send a copy of this e-mail, to them, now.

I'm going to go there, as well, if the other cases, doesn't solve
themselves, quite soon.

I first want to please know, which dates, was the money, that you sent
me, that I got on Friday, for?

Then I can go on, with the complaint, I think.

The first two cases, (31/1 to 21/2 and 8/3 to 30/3), are with ICE.

ICE have 'sat on' the first case, (31/1 to 21/2), for almost half a
year now, I think it must be.

So they do something that we call 'trenering', in Norway.

I'll look it up.

It transer to 'delay' or 'slow up', on Easytrans.org.

This is considered to be very bad, in Norway, to 'trenere' a case.

So that isn't fine, I think, that ICE are delaying, (or slowing down),
the 31/1 to 21/2-case.

You write that I've gotten two new jobs, this year.

That isn't right.

DWP is confused then, I have to say.

I've gotten Tim Sykes, from Packaging Europe, to confirm, that I
haven't started working for them again.

And I've sent this information, to the Jobcentre/DWP.

Still you claim this, in your letter, that I started working for that
company again.

That's just that DWP are confused, I have to say.

I have been unemployed, since I stopped working, for Packaging Europe,
in November 2008, I think it was.

So these new claims aren't really new claims.

It's just that JCP don't know how to clean things up, when they do mistakes.

This I've explained about in detail, (to do with each case), earlier.

So I don't know why these cases have been delayed, and stocked up.

The JCP/DWP/ICE shoule be better at sorting with the complaints, when
you get them.

Instead of delaying the cases, so for me, to be poor, (and for me to
look like a bum, I guess), when you and the Merseyside Police have
this 'Russian mafia case' against me, (I think I have to call it).

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Wed, Aug 27, 2014 at 3:59 PM
Subject: Complaint/Fwd: Yet another update/Fwd: New update/Fwd:
Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
<#22175-394099#>
To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team
<ice@dwp.gsi.gov.uk>, "post@nav.no" <post@nav.no>


Hi,

I wanted to complain that you haven't sent me more signing by
post-forms, in the post.

My signing date is tomorrow.

So I just send you this e-mail, for the dates 15/8 to 28/8.

My signing jobcentre is Huyton Jobcentre.

But the last time I was there, (on 4/8, I had an apointment with a
Lynn there, which was changed to an apointment with a Gary).

Then Gary could not tell me how to go forward to do with my claim.

This I've complained about earlier, (but I can't see that I've
received a reply about this).

Since the end of January, it's 131 days, that you haven't paid me for.

That's more than £1300.

I have to say it seems the Jobcentre are trying to murder me, by not
sending me money for food, so to try to make me starve to death.

I also don't have electricity in my flat, and no money for the barber, etc.

I'm an earlier Store Manager, (from ICA in Norway), so I'm used with
HR/Employment-stuff, so I don't think I'm the problem here.

This is a scandal, I think.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Fri, Aug 22, 2014 at 2:11 AM
Subject: Yet another update/Fwd: New update/Fwd: Update/Fwd:
Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, "post@nav.no"
<post@nav.no>, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>, Legal LSC
<legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
admin <admin@lpl-norwegian-consulate.org.uk>, "emb.london"
<emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
Bjørn Ribsskog <bribsskog@gmail.com>, "hv-02.kontakt"
<hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
<amnestyis@amnesty.org>, "EUteam@amnesty.org" <EUteam@amnesty.org>,
"SCT@amnesty.org.uk" <sct@amnesty.org.uk>,
pierre.schellekens@ec.europa.eu, Benefits Service
<benefits.service@liverpooldirectlimited.co.uk>,
me-customersupportliverpool@hmcts.gsi.gov.uk,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
<phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
<tim@packagingeurope.com>, "complaint.info"
<complaint.info@financial-ombudsman.org.uk>, post
<post@spesialenheten.no>, aroberts@kirwans.co.uk


Hi,

I discussed this, with my new solicitor, from Kerwans, yesterday, (Wednesday).

(Because I'm being taken to court, for having written strange e-mails,
to a jobcentre-woman, (Sarah Bamber).

Something I haven't done.

But someone, (who use my name), are trying to punish me, they write me:

Erik Ribsskog <johncons@yandex.com>

12:57 AM (58 minutes ago)


to me
Why is this message in Spam? You clicked "Report phishing" for this
message.  Learn more
Hei på deg, Erik

Fornøyd med straffene hittil? :)

Du har ennå ikke fjernet navn/epostadresse fra bloggen din, så du skal
fortsatt straffes.

Du har frist til søndag 24. august kl. 21 (norsk tid) til å fjerne
navn/epost fra bloggen din.

MEN:
Dette er absolutt siste frist. Du får ingen flere sjanser. Det er nå
eller aldri. Enten overholder du denne fristen, eller så blir du
straffet jevnlig resten av livet. Søndag kl 21.01 er for sent. Enkelt
og greit.
Til og med du burde skjønne dette. Søndag kl. 21 er fristen. Søndag kl. 21.

God helg :)

Mvh.

PS. Søndag kl. 21).

My local jobcentre, in Walton, was closed down, around five years ago.

So when I moved back to Walton, in 2012, then I went to Everton
Jobcentre, (because that looked like the closest one, on the map, I
think it was).

They told me to go to Walton Wale Jobcentre, in Aintree, in Sefton.

That's around half an hours walk, from where I live, (close to
Goodison Park), in Walton.

(I got this flat, after I was thrown out, by MAS, in May 2012, due to
that MAS didn't get money for me staying there, from the Council.

Before that I was thrown out several times, in Liverpool and
Sunderland, after I started a court-case, against my landlord, in Dale
Street, around 2011).

You've later banned me, from my five closest jobcentres.

(Aintree, Everton, Knotty Ash, Norris Green and Bootle.

Something like that).

So when you tell me to go to my local Jobcentre, it's a bit like a joke.

My signing jobcentre is Huyton.

But that's an around three hour walk, it seems to me, from the map.

So they would probably say I'm insane, if I walk there.

Because you, (ICE and JCP), owes me around £1200 in missing
jobseekers-allowance, since January, (for more than 100 days), so I
can't afford to take the bus or Metro, at the moment.

And if I go to Williamsson Sq. Jobcentre.

Then they tell me that I have to be seen, in a screened room.

And tell me to go to Edge Hill Jobcentre.

But if I go to Edge Hill Jobcentre.

Then they, (John I think it was), gets a bit afraid of me, it seems.

Since I manage to walk there, from Walton, (a walk that takes a bit
more than an hour, I think).

And then they start saying nonsense.

They say I would have had to walk past Williamsson Sq. jobcentre, to
get from Walton, (Keith Court), to Edge Hill.

But that's a lie of course.

The way I walk, (through Stanley Park), I learned, in 2012, when I
lived with MAS at Fairfield, and had Edge Hill as my local Jobcentre.

I had to go to MAS, (for different 'funny' meetings), and they were
inbetween Walton and Fairfield.

And I had a dentist in Walton, from when I lived there, in 2005 and 2006.

So then I just walked from MAS to Walton, when I went to my dentist.

So I know how to walk between Walton and Edge Hill.

Since I've lived both in Walton and near Edge Hill.

And I've been going to meetings at MAS, which is laying, inbetween
these places, in Belmont Road.

So they don't just wonder about jobseeking, they want to know why I
walk this and that way.

And they perhaps feel a bit demasculated, since I walk so far, to get
there, (to Edge Hill jobcentre).

And then they tell me, they only have capasity, to serve their local citizens.

So if I go to Edge Hill Jobcentre, then they think I'm strange/insane,
and refuse to serve me, (since I'm not a local guy, or something, it
seems).

So if you tell me, to go to my local jobcentre.

Then you might as well tell me to go to hell, I think, (after I've
been thinking more about this, after also discussing it, with my new
solicitor).

So it seems pointless to me, that you can discuss my complaint, in writing.

Due to this 'nature of the complaint', like you call it.

It seems like you are harassing me then, I have to say.

So this I wanted to complain about.

Thanks for sending me the money you owe me ASAP!

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Aug 19, 2014 at 7:23 PM
Subject: New update/Fwd: Update/Fwd: Complaint/Fwd: Update/Fwd: To:
Huyton Jobcentre <#22175-394099#>
To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, "post@nav.no"
<post@nav.no>, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>, Legal LSC
<legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
admin <admin@lpl-norwegian-consulate.org.uk>, "emb.london"
<emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
Bjørn Ribsskog <bribsskog@gmail.com>, "hv-02.kontakt"
<hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
<amnestyis@amnesty.org>, "EUteam@amnesty.org" <EUteam@amnesty.org>,
"SCT@amnesty.org.uk" <sct@amnesty.org.uk>,
pierre.schellekens@ec.europa.eu, Benefits Service
<benefits.service@liverpooldirectlimited.co.uk>,
me-customersupportliverpool@hmcts.gsi.gov.uk,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
<phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
<tim@packagingeurope.com>, "complaint.info"
<complaint.info@financial-ombudsman.org.uk>, post
<post@spesialenheten.no>


Hi yet again,

I went to a couple of supermarkets, after I was at Barclays Bootle.

And on my way home, I spotted a police-car, standing parked, outside
Barclays Boote.

Is this the Merseyside Police who mess with me through the companies?

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Aug 19, 2014 at 7:17 PM
Subject: Update/Fwd: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre
<#22175-394099#>
To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, "post@nav.no"
<post@nav.no>, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>, Legal LSC
<legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
admin <admin@lpl-norwegian-consulate.org.uk>, "emb.london"
<emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
Bjørn Ribsskog <bribsskog@gmail.com>, "hv-02.kontakt"
<hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
<amnestyis@amnesty.org>, "EUteam@amnesty.org" <EUteam@amnesty.org>,
"SCT@amnesty.org.uk" <sct@amnesty.org.uk>,
pierre.schellekens@ec.europa.eu, Benefits Service
<benefits.service@liverpooldirectlimited.co.uk>,
me-customersupportliverpool@hmcts.gsi.gov.uk,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
<phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
<tim@packagingeurope.com>


Hi again,

and please start writing the name, of the clerk, who has sent the e-mail.

Is this nonsense due to that I went to Barclays Bootle today?

And then I get harassed, by ICE Bootle, since Danny at Barclays Bootle
has a mate as ICE Bootle?

Hm.

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Tue, Aug 19, 2014 at 7:07 PM
Subject: Re: Complaint/Fwd: Update/Fwd: To: Huyton Jobcentre <#22175-394099#>
To: DWP ICE gateway team <ice@dwp.gsi.gov.uk>
Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, "post@nav.no"
<post@nav.no>, ~ RBS Customer Relations
<Customer.Relations@rbs.co.uk>, Legal LSC
<legal.lsc@legalservices.gov.uk>, enquiries@legalombudsman.org.uk,
admin <admin@lpl-norwegian-consulate.org.uk>, "emb.london"
<emb.london@mfa.no>, post <post@mfa.no>, she <she@topdanmark.dk>,
Bjørn Ribsskog <bribsskog@gmail.com>, "hv-02.kontakt"
<hv-02.kontakt@mil.no>, Politikk Høyre <politikk@hoyre.no>, amnestyis
<amnestyis@amnesty.org>, "EUteam@amnesty.org" <EUteam@amnesty.org>,
"SCT@amnesty.org.uk" <sct@amnesty.org.uk>,
pierre.schellekens@ec.europa.eu, Benefits Service
<benefits.service@liverpooldirectlimited.co.uk>,
me-customersupportliverpool@hmcts.gsi.gov.uk,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk, Phso Enquiries
<phso.enquiries@ombudsman.org.uk>, Q&A <contactus@stepchange.org>, tim
<tim@packagingeurope.com>


Hi,

you say that complaints can only be discussed at my local jobcentre?

This makes no sense.

Stop messing me around.

You probably know as well as I do that complaints can be written in
writing, as well.

Please stop with this non-sense.

You at ICE owes me money for the dates 31/1 to 21/2.

And for the dates 8/3 to 30/3.

These are cases that I've sent to you about months ago.

Could you please inform me as to the status, of these complaints,
(that I think are overdue with you).

When I worked at ICA, (from 1992 to 2004), they never used like half a
year, to check a compaint.

And I didn't need to go to the head-office to complain.

I could call the head-office or complain to my local manager.

It makes no sense that I can't complain in writing.

It's like the people at the Jobcentre are uneducated people then, who
don't know how to read and write.

Regards,

Erik Ribsskog

PS.

And please stop telling me, that I have to complain in this or that way.

I'm the customer here I think.

It's like something from the German Nazi-party I think, when you anoy
me like this.

It's no law who says I can't complain in writing.

And this is news to me, and I've complained about missing payments
since January, (and also in earlier years).

So are years late with your 'Gestapo-stuff' I have to say.

And it's just non-sense anyway.

Please try to start improving you customer-service-skills.

Please escalate this e-mail as a complaint, to your line-manager about
poor customer-service.


On Tue, Aug 19, 2014 at 6:35 PM, DWP ICE gateway team
<ice@dwp.gsi.gov.uk> wrote:
> Dear Erik,
>
> you will need to discuss any complaints relating to payments with your local jobcentre. This can only be done in person, at your local jobcentre. I trust this is satisfactory.
>
> DWP ICE gateway team
>
> On Tue, Aug 19, 2014 at 6:12 PM "Erik Ribsskog" <eribsskog@gmail.com> wrote:
>
> Hi,
>
> this _nature_?
>
> What's that supposed to mean?
>
> When I served my conscription-service, in the Norwegian infantry, we
> were inspected, by an American officer.
>
> He asked a soldier in my platoon, (Bekklund): 'What's the spirit of
> the bayonette'?
>
> This didn't make any sense to us.
>
> But the American officer answered: 'To kill'.
>
> That we hadn't learned in the Norwegian infantry.
>
> The bayonette has a spirit?
>
> And the complaint has a nature?
>
> I've earlier complained to you, that you aren't good, at customer service.
>
> It's poor customer-service if you don't accept complaints by e-mail,
> due to something with 'nature'.
>
> That doesn't make any sense, I think.
>
> So this I wanted to complain about.
>
> You've also banned me from my five closest jobcentres.
>
> And if I go to one further away, they treates me like I'm insane.
>
> So this is like a Catch 22 or something by Kafka.
>
> So this I wanted to complain about again.
>
> Please just send me my money now, and stop wasting my time, with your
> vague 'nature-stuff', (if I might say so).
>
> And again, ASAP! please.
>
> I've been waiting for these money, since January.
>
> So I'm tired of your lame excuses, (like I think they would have
> called them, in America).
>
> Erik Ribsskog
>
>
> On Tue, Aug 19, 2014 at 4:33 PM, DWP ICE gateway team
> <ice@dwp.gsi.gov.uk> wrote:
>> Dear Erik,
>>
>> we are only able to accept complaints of this nature in person. You will need to visit your local jobcentre to discuss your complaint with them.
>>
>> DWP ICE gateway team
>>
>>
>> On Tue, Aug 19, 2014 at 1:42 PM "Erik Ribsskog" <eribsskog@gmail.com> wrote:
>>
>> Hi,
>> I've checked my online banking now.
>>
>> And I haven't received the jobseeking allowance, for the days, that I document about, in the forwarded e-mails.
>>
>> This is now the fourth consecutive forthnighly periode, that I haven't gotten my allowance.
>> (20/6 to 3/7.
>> 4/7 to 17/7.
>> 18/7 to 31/7.
>> And 1/8 to 14/8).
>> This is on top of, that you also owe me allowance, for the days:
>> 31/1 to 21/2.
>> 8/3 to 30/3.
>> And 23/5 to 3/7.
>> Huyton Jobcentre must be the worst jobcentre in the World, I think.
>> Do they have a problem with nazis, in Huyton, or something?
>> You stopped my claim, but I told you made a mistake, I hadn't gotten a job.
>> That's were it is now.
>> Do you want me to start a new claim, again?
>> That would be funny stuff, I think.
>>
>> It's not really a new claim.
>> You also take me to court, for crime I haven't done, and there you refer to your clients, as 'customers', I remember.
>>
>> So I want to make a point of, that it's something called customer-service.
>> And that means that you should clean up your mistakes.
>>
>> And apologise, to the customer.
>>
>> But you punish me, for your mistakes.
>> Like when you said I had started working for Packaging Europe again, earlier this year.
>>
>> But I haven't worked for them, since 2008.
>> Then you told me I had to start a new claim.
>> You didn't clean it up.
>>
>> And you started threating me like a new jobseeker.
>>
>> That's funny stuff, since my claim really started, in 2008.
>>
>> So you are doing a lot of mistakes, you punish me for your mistakes, by refusing to pay me allowance, for a number of days, to do with that you wrongly stop my claim, and then you play games, and pretend I'm a new jobseeker.
>> You now owe me money for around 117 days, I've calculated here.
>> And it's more than £1200, in missing jobseeking allowance, that you now owe me.
>> (This is since 31/1).
>> I now don't have money for living-expenses.
>>
>> At the same time, you take me to court, and I have to walk there, (and can't take the bus even, since I don't have money, and I've been starving and I only have two tennis-shirts now, so I have to wash clothes every day, twice many days, and I've had to look for coins on the street, in both May and July, to survice.
>> This is like Hitler runs the UK, I think).
>> Thanks for sending me the money you owe me ASAP!
>>
>> Erik RIbsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Tue, Aug 12, 2014 at 5:16 PM
>> Subject: Update/Fwd: To: Huyton Jobcentre/Fwd: Yet another complaint against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, "post@nav.no" <post@nav.no>
>>
>>
>> Hi,
>> here is the proof of postage-receipt, to show, that I've also sent these signing forms, in the post.
>> (Since there has been a big problem, with that you haven't gotten the letters I've sent you, earlier).
>>
>> Erik Ribsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Tue, Aug 12, 2014 at 2:20 PM
>> Subject: To: Huyton Jobcentre/Fwd: Yet another complaint against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, "post@nav.no" <post@nav.no>
>>
>>
>> Hi,
>>
>> I'm now sending you about my jobseeking, from 1/8 to 14/8, (see attachments).
>> The reason that I'm sending this on 12/8, is that you sometimes tell me, that I should send you these files, on Tuesday, when my signing day is Thursday.
>> (You've also told me, in a letter, (which I mis-read, and later has thought was alienating since it uses your date and not mine date), that you need these forms, within five days, of my signing day.
>>
>> Your address is also in Wolverhampton, (on your envelope).
>>
>> And your office is in Huyton, in Merseyside, in another part of Britain.
>>
>> So one have to had worked at both the Post Office, Royal Mail and the Jobcentre, to get this right, I think.
>>
>> So why not use the customers date, instead of the 'communist'/your date.
>>
>> Just something I thought about).
>> I've earlier written to you, that you owe me around £1067 for 103 days missing jobseeking allowance.
>> With these fourteen new days.
>> It's now 117 days missing jobseeking allowance.
>> So you now owe me around £1211, I checked on the calculator here.
>>
>> Please send me these money as soon as possible since I need them for living expenses and to pay back debt, that I've gotten, since you haven't sent me the money, that was meant to cover my living expenses, for 117 days, since January, (which is a lot of days, I have to say, so this is serious, like you are trying to kill me or something, I have to say).
>> Erik Ribsskog
>> PS.
>>
>> Also, now I've run out of jobseeking diary-forms, (so I send screen-shot-picutures from my Universal Jobmatch-log, that I also print out and send with the signing form.
>>
>> Also I only have around one signing form left.
>> And also only around one prepaid envelope, (for your Wolverhampton address, for the post handling site, that JCP have there, I can see, on your envelope), left.
>>
>> Please send me more of these forms/envelopes, so that I can send you about my jobseeking, around forthnightly.
>>
>> PS 2.
>>
>> Also, when I lived in Norway, I was part time-unemployed, for some months, after serving my conscription service, in 1993.
>> And there one just sent cards, in the post, and tick for the days, that one have done jobseeking.
>>
>> And one doesn't have to send them so that the Norwegian Jobcentre gets them, by some date.
>>
>> The Norwegian Jobcentre just process the cards when they get them, and send the money, within a number of days, (according to their in-house-routines, I guess that number of days was).
>>
>> So that would perhaps be something to learn from.
>>
>> Also in Norway, if we didn't get money from Arbeidsformidlingen, (the Norwegain Jobcenter), then one could always go to 'Sosialen', and get money there.
>> Citizen Advice have been messing with me, here in the UK.
>>
>> So I can only get money from the Jobcentre here, (for living expenses), as far as I've been informed.
>> So please send the money you owe me now, and please stop trying to get my to starve to death, in this brutal way, that you have.
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Sat, Aug 9, 2014 at 11:38 PM
>> Subject: Yet another complaint against the Jobcentre/Fwd: New complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
>>
>>
>> Hi,
>> I wanted to complain about, that I haven't gotten my jobseekers-allowance this week, (for the days 18/7 to 31/7), that I should have gotten, around Tuesday.
>> It's now more than £1000, that the Jobcentre owes me, in missing jobsseking allowance-payments, since January.
>> The missing jobseeking allowance payments, are for the dates:
>> 31/1 to 21/2.
>> 8/3 to 30/3.
>> 23/5 to 9/6.
>> 20/6 to 3/7.
>> 3/7 to 17/7.
>> And 18/7 to 31/7.
>> This adds up to 103 days, that I haven't gotten my allowance for, I've calculated here.
>>
>> And it adds up to around £1067 now, (that the Jobcentre owes me).
>>
>> So this, (that you now owe me more than a thouand pounds), have made life miserable, the last months.
>> I have to sometimes go and look for coins, on the street, in periodes.
>>
>> And I have to try to get credit-cards, (even if these credit-cards have a high interest, so this is expensive, and makes me get credit-card-debt).
>>
>> I wonder when I'm going to get these more than a thousand pounds.
>>
>> At the same time the Jobcentre are taking me to court, for crime, that I haven't done.
>>
>> So this is like you frame me, (for some reason), and then stops my allowance.
>>
>> So that I should look dum in court, with old shoes and I have to walk to the city centre, instead of taking the bus, and in the lunch-break I can't afford to buy a sandwich, because then my food-budget is going to last a shorter time, since I only can afford to shop at budget supermarkets now, to make the small credit card credit-limit last as long as possible.
>>
>> This isn't fine I think.
>>
>> Please stop messing with me.
>>
>> You mess with me both in court, and when you stop my allowance all the time.
>>
>> This I wanted to complain about.
>> Erik Ribsskog
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Mon, Aug 4, 2014 at 1:52 PM
>> Subject: New complaint about Huyton Jobcentre/Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>
>>
>>
>> Hi,
>>
>> today I went for a Personal Adviser Interview at Huyton Jobcentre.
>> (I haven't really asked for a Personal Adviser.
>> And I really want a Jobseeking-adviser.
>> If I have to have an advisor.
>> And not a Personal Adviser, (I'm not sure how this title should be interperated)).
>> I gave the letter to a woman there, in her 50's perhaps with brown hair.
>> (I didn't see her name.
>> She wasn't wearing a name-sign.
>>
>> But an ID-sign, around her neck.
>> And she wasn't that tall, so the id hang a bit low, so I didn't manage to read what it said.
>>
>> Name-signs would be more customer-friendly, I think, than the ID-bracelet.
>> I'm an earlier Store Manager who is used with checking that the staff wore their name-signs at work, by the way).
>> At Huyton Jobcentre it was chaos.
>> The brunette went and chatted with some other staff, about my letter, and punched on several computers, I think.
>>
>> She said it wasn't on the system, (to a collegue, I think), I overheard.
>>
>> And I overheard that someone in the queue, (I hadn't been asked to sit down), had a meeting with the same adviser, (Lynn), around the same time, as me.
>> I was then asked to sit down, (after around ten minutes).
>>
>> I had barely sat down.
>>
>> And then a security-guard told me to go to a screened room, I think they called it.
>> Like I'm a criminal, or something!
>> Then I got to speak with a Gary, in room 4.
>> He said a mistake had happened.
>> So that I couldn't have the meeting today.
>>
>> (He said Lynn wasn't at work.
>>
>> But I guess he lied.
>>
>> Since I overheard that Lynn was having another meeting, while I was queuing).
>> So I took two buses, for a total of one and a half hours, (each way), for no reason at all.
>> It was like the first meeting I had, at Huyton Jobcentre, earlier this year.
>>
>> The Royal Airforce-guy, (I'm not sure if it was Gary), just didn't want to speak with me, the first day, that I went there.
>>
>> I had to go back, the next week.
>> And then the earlier Royal Airforce-guy, (at least he claimed to have worked for them), squezed two meetings into one apointment, it seemed like, to me.
>>
>> Lynn wasn't available, Gary said, by the way.
>> Gary said he had to speak with my other adviser.
>> (I hope this doesn't mean that Sarah Bamber is working with my files still.
>>
>> After she has taken me to court, with some false acusations about me).
>> Gary didn't way any name, just 'other adviser'.
>> Gary also asked me if I was alright, at the beginning, of the meeting.
>>
>> I don't know why he became personal.
>>
>> I think this is a bit personal.
>>
>> I asked him, if he was alright, (so to not be patronised myself).
>>
>> Gary said he had felt better.
>>
>> So perhaps Gary needs a holiday, one could think.
>>
>> He didn't looked like he had shaved this morning eighter, I think.
>> (I've served me conscription-service in the Norwegian infantry, and have worked as a store manager.
>>
>> So I'm a bit aware of things like this).
>> Gary wasn't that clear, regarding how and when, I was going to hear, from the Jobcentre, next time.
>>
>> I wanted to know how I should go forward.
>>
>> But Gary couldn't even say, if I was going to get a letter, in the post, from JCP, or not.
>>
>> So this was poor customer-service, I think.
>>
>> How should I go forward now, I was wondering.
>>
>> The Jobcentre have around five times, the last months, stopped my claim, by mistake.
>>
>> And then you have punished me, for _yours_ mistakes.
>>
>> And you haven't paid me jobseekers-allowance, for a random number of weeks, (it seems), to do with these mistakes you've done, when you stopped my claim.
>> Even if I've every time this has happend, has ASAP explained to you, that my claim hasn't really ended.
>>
>> Then you at JCP should have cleaned up your mistake.
>>
>> But no, you just tell me my claim has ended.
>>
>> I have to file a rapid reclaim.
>>
>> No cleaning up here.
>>
>> No appologizes for that you've done mistakes.
>> But you make me almost starve to death, (by stopping my allowance, for a month or more, at a time), instead of cleaning up your mistakes.
>> This reminds me, about something, that my Assistant Manager Kjetil Prestegarden once said, (when I was Store Manager, at Rimi Kalbakken, in Oslo, where I worked in 2000 and 2001).
>>
>> It's ok to make mistakes Prestegarden said.
>>
>> But not _only_ mistakes.
>> I could say the same, I think.
>> The Jobcentre is only making mistakes.
>>
>> Also when you say I've sent harrassing e-mail, to your staff, Sarah Bamber.
>> I haven't done this at all.
>> But you wont realize this.
>>
>> And also make more mistakes, like banning me from my five closest jobcentres.
>>
>> And when I go to Edge Hill or Williamsson Square Jobcentre.
>>
>> Then the staff there mess with me.
>>
>> They don't like the route I've walked there, (a staff at Edge Hill said, he said I would have had to walk past Williamsson Sq Jobcentre, to get to Edge Hill Jobcentre, from Walton. But that's a lie. It's possible to walk from Walton to Edge Hill Jobcentre without walking past Williamsson Sq. jobcentre. So this was just a provocation, I think, from John or Jimmy, at Edge Hill Jobcentre).
>> Mistakes upon mistakes upon mistakes.
>> And when are you going to send me the money you owe me?
>> You owe me almost £900 in missing jobseeking allowance-payments, since January.
>>
>> 31/1 to 21/2.
>>
>> 8/3 to 30/3.
>>
>> 23/5 to 9/6.
>>
>> 20/6 to 3/7.
>>
>> And 4/7 to 17/7.
>> I was never sanctioned, in any way, when I worked for twelve years, in Rimi/ICA, in Norway, from 1992 to 2004.
>>
>> So how come I get all these missing payments, from the Jobcentre, this year?
>> The answer is, that I'm being messed with, in an organised way, it seems to me, by some e.g. underworld, at the Jobcentre.
>>
>> So this I wanted to complain about.
>> If you do a mistake, try to clean it up, as soon as possible.
>>
>> That is something I tried to have, in the back of my mind, when I worked as a retail-manager, at Rimi/ICA, for around ten years, from 1994 to 2004.
>>
>> Maybe the Jobcentre should think a bit like that themselves, and stop being so arrogant and descending, (if I may say, a bit moderated version, of what I think).
>>
>> Thanks in advance for the fast cleaning-up, of all of these your mistakes, mentioned above.
>> Erik Ribsskog
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Fri, Jul 18, 2014 at 9:53 PM
>> Subject: Fwd: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>
>> Cc: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>, DWP ICE gateway team <ice@dwp.gsi.gov.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, "emb.london" <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, "hv-02.kontakt" <hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, "EUteam@amnesty.org" <EUteam@amnesty.org>, "SCT@amnesty.org.uk" <sct@amnesty.org.uk>, hofmarskallatet <hofmarskallatet@kongehuset.dk>, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post <post@slottet.no>, Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>, Benefits S
>  er
>>  vice <benefits.service@liverpooldirectlimited.co.uk>, "steve.rotheram.mp" <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>, rcjchancery.judgeslisting@hmcts.gsi.gov.uk, "president@ansa.no" <president@ansa.no>, Google Press <press@google.com>, post@canica.no, kelo02@handelsbanken.co.uk
>>
>>
>> Hi,
>> today I got a text-message from you.
>> You say I've ended my claim.
>> Have you gone insane?
>>
>> I've almost starved to death, twice this year.
>>
>> First in May and then in July.
>>
>> Since you stop my allowance all the time.
>>
>> And now this.
>> (I also almost starved to death once last year.
>> You haven't sent me my money, that I should have gotten last week.
>>
>> And I haven't eaten properly, the last days, and don't feel very strong.
>>
>> And now this).
>> You have also invented that I send harassing e-mails to your staff.
>>
>> And now this.
>>
>> You've also taken me to court and banned me from my five closest jobcentres.
>>
>> And now this.
>> You've also refused to speak with me, at your other jobcentres.
>>
>> And informing me there, that I need to be seen in a 'screened room'.
>> (A room with a screen?).
>> And now this.
>> You've also told me you don't have capasity to let me register at Edge Hill Jobcentre.
>>
>> And now this.
>> Plus plus.
>> It's like people should just kill themselves if they become unemployed, I think.
>> With these horrible people working at JCP/DWP.
>> Erik Ribsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Mon, Jul 14, 2014 at 2:31 PM
>> Subject: Update/Fwd: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
>>
>>
>> Hi,
>>
>> I've now checked up on the dates, regarding the missing jobseekers allowance-cases.
>> The missing payments, are for the days:
>> 31/1 to 21/2.
>> 8/3 to 30/3.
>> 23/5 to 9/6.
>> And 20/6 to 3/7.
>>
>> The first of these cases is with ICE now.
>>
>> But I was wondering if you could please update me regarding when I'm going to receive the Jobseekers Allowance, for the dates 8/3 to 30/3, 23/5 to 9/6 and 20/6 to 3/7.
>>
>> Thanks in advance for any help with this!
>> Best regards,
>>
>> Erik Ribsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Mon, Jul 14, 2014 at 2:20 AM
>> Subject: Complaint to Jane Finn, Manager Birkenhead Benefit Centre, Ref.: SG270967D/Fwd: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>> Cc: CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, tim <tim@packagingeurope.com>
>>
>>
>> Hi,
>>
>> I'm refering to your letter from 4/7, which I received in the post, a few days ago.
>> (Which I attach a scanned copy of).
>>
>> You write that: 'We have also decided that you have not shown good cause for the delay in making your claim from 23 May 2014 to 9 June 2014'.
>>
>> But, like I explain in the forwarded e-mail.
>>
>> What happened, was that someone impersonated me, and said I'd gotten a job, with Packagaing Europe, again.
>>
>> But that was just a case of criminal impersonation, like I informed you ASAP, when I heard about this fraud, from the Liverpool City Council, on 27/5.
>> So how can you say that there has been a delay.
>>
>> When I informed you as soon as possible.
>>
>> I think it's strange that you stopped my claim, when I informed you, that this was just someone impersonating me, (like I think Packaging Europe should be able to confirm).
>>
>> And now you say I have delayed making my new claim.
>> When I didn't really stop my old claim.
>> (It was a hoax by a group of scum-bags, like they say, in the papers).
>> So I want you to please send me the missing jobseekers allowance, from the days 23/5 to 9/6.
>> Also, I haven't gotten the jobseekers allowance from 31/1 to 21/2, (this case is with ICE).
>>
>> And not from 6/3 to around 28/3, (this case should be with the Jobcentre/DWP, but I haven't heard anything about this case, in months).
>>
>> And also, I haven't gotten the jobseekers allowance, from 20/6 to 3/7, (I should have gotten this payment, on Tuesday last week, on 8/7, that's almost a week delayed now).
>> Also, JCP is taking me to court for having sent harassment e-mails to one of your staffs work-email-address.
>> (I'm not sure if that would have been a crime since it's to someones work e-mail address).
>>
>> But anyway, I haven't sent these e-mails.
>>
>> They are also hoax-e-mails, sent by a group of scumbags, (like you say here in the UK).
>> Like the 'funny' one about Packaging Europe, from May.
>> I'm not sure when JCP are going to realize this.
>>
>> Or if you just pretend you don't understand this.
>>
>> As a complaint and update.
>> Regards,
>>
>> Erik Ribsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Date: Tue, May 27, 2014 at 3:45 PM
>> Subject: More impersonation-emails/Fwd: Your Email Enquiry <<#22175-394099#>>
>> To: Colin Simber <colin.simber@linskills.co.uk>
>> Cc: Mervyn Pilley <enquiries@businessmanagement.org.uk>, Henrik Wedell-Wedellsborg <ww@bruunhjejle.dk>, "emb.london" <emb.london@mfa.no>, HRW UK <hrwuk@hrw.org>, amnestyis <amnestyis@amnesty.org>, Politikk Høyre <politikk@hoyre.no>, Phso Enquiries <phso.enquiries@ombudsman.org.uk>, post <post@mfa.no>, Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>, Pia Ribsskog <pia@nfunorge.org>, Bjørn Ribsskog <bribsskog@gmail.com>, she <she@topdanmark.dk>, "hv-02.kontakt" <hv-02.kontakt@mil.no>, "anne-kathrine.skodvin" <anne-kathrine.skodvin@ica.no>, post <post@spesialenheten.no>, "EUteam@amnesty.org" <EUteam@amnesty.org>, "SCT@amnesty.org.uk" <sct@amnesty.org.uk>,hofmarskallatet@kongehuset.dk, Liverpool Direct <liverpool.direct@liverpool.gov.uk>, Vernepliktsverkets kontaktsenter ved Wenche Molstad <vpv.kontakt@mil.no>, post@slottet.no, Runcorn Office <runcornoffice@taroe.org>, Lars Aasen <lbf@lbf.no>, Info <info@tpas.org.uk>, Benefits Service >
>    enefits.service@liverpooldirectlimited.co.uk>, "steve.rotheram.mp" <steve.rotheram.mp@parliament.uk>, LO Postkasse LO <lo@lo.no>,rcjchancery.judgeslisting@hmcts.gsi.gov.uk, CONTACT-US <CONTACT-US@dwp.gsi.gov.uk>, Contact-Us <Contact-Us@jobcentreplus.gsi.gov.uk>
>>
>>
>> Hi,
>>
>> now someone have written an e-mail to Liverpool City Council, in my name, (it sems, from an e-mail I got from Liverpool Direct today).
>>
>> And someone impersonating me, have told the Jobcentre I'm no longer unemployed.
>>
>> But I haven't worked for Packaging Europe since 2008.
>> And that job never paid £470 a week.
>>
>> It didn't even pay that in a month, (if I remember it right).
>>
>> So this is like something from some 'comedians', (or terrorists), who are doing terror and monitoring me.
>>
>> Something like that.
>> Best regards,
>>
>> Erik Ribsskog
>>
>>
>> ---------- Forwarded message ----------
>> From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk>
>> Date: Tue, May 27, 2014 at 10:29 AM
>> Subject: Your Email Enquiry <<#22175-394099#>>
>> To: eribsskog@gmail.com
>>
>>
>>
>>
>> Your email reference number is: 394099
>>
>>
>>
>> Dear Erik
>>
>> Thank you for your e-mail about starting a job.
>>
>> Unfortunately, we cannot help you with this matter because is does not come within the remit of Liverpool City Council.  May we suggest you contact:
>>
>> Department of Works and Pensions as you will need to stop your Job Seekers Allowance.
>> If you would like any further assistance on this matter or anything else please let me know via the e-mail address below
>>
>> Kind regards
>>
>> Joanne
>>
>> Liverpool Direct Limited
>>
>>
>> Email:     liverpool.direct@liverpool.gov.uk
>> Website: www.liverpool.gov.uk
>>
>> P Please consider the environment before printing this e-mail. Thank you
>>
>>
>> Would you prefer to receive your council tax bill via e-mail?  Go towww.liverpool.gov.uk and complete the easy online registration form.
>>
>>
>>
>>
>>
>> --- Original Message ---
>> From: Erik Ribsskog <eribsskog@gmail.com>
>> Received: 23/05/14 14:32:58 o'clock UTC
>> To: <contact-us@dwp.gsi.gov.uk>, <contact-us@jobcentreplus.gsi.gov.uk>
>> CC:<liverpool.direct@liverpool.gov.uk>, <benefits.service@liverpooldirectlimited.co.uk>
>> Subject: Update
>>
>> Hi
>>
>> I just thought that I should update you, that I got a job today, working from home for Packaging Europe.
>>
>> (I also worked for them, some years ago)
>>
>> I earn 470 pounds a week, and have started, in the new job, today.
>>
>> Just an update, since I have received jobseekers allowance, until now.
>>
>> Regards
>>
>> Erik Ribsskog
>>
>> ______________________________________________________________________
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2 attachments

dwp1.jpg
149K

dwp2.jpg
175K

PS.

Her er vedleggene:

dwp1

dwp2

Jeg fikk et brev fra DWP

dwp1

dwp2

Jeg sendte en e-post til Virgin

Erik Ribsskog

New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842

Erik Ribsskog Sun, Aug 31, 2014 at 9:00 PM

To: CollectionsAccountReview@virginmedia.co.uk
Cc: casework@ico.org.uk, Q&A
Hi,

I'm refering to three letters, that I've gotten from you, in the post,
earlier this week, (and which I attach scanned copies of).

This case is now with ICO.

And I'm waiting to hear back from them, and hear what they say.

(I'm expecting to get a monatary compensation, from eighter them or
you, since there have been so much problems, with Virgin Broadband).

So I'll contact Virgin, about this case, when I hear more from ICO.

So this case should be frozen, I think.

I also want to comment, on some of the writings, in your letters.

You threaten me with suspending my broadband-line.

But it hasn't worked, since the beginning of July.

(I had to buy mobile broadband, (for four weeks), from EE, on 10/7.

And then again on 9/8).

So you clearly have suspended my broadband-line, a long time ago.

So this threath of yours, doesn't make any sense.

Am I being harassed here, I'm wondering.

Since you have suspended my broadband-line, months before other people
gets their line suspended, it seems.

Also, even if you have suspended my broadband-line.

Even so, you have charged me, for broadband, for July, August,
September and October.

(In your bill, from 20/8, with the amount £129.90

On this bill, it says the billing peiode is 04/9 to 3/10.

But I haven't been able to use this line, since you have made it stop
working, since June).

This is a service I haven't been able to use, since June.

So why is July, August, September and part of October being added, to my bill?

The subscription shoud have been frozen, when you stopped the
broadband-line from working, I think.

So this is some type of fraud, I think.

I copy this on to the ICO for they to include about my new complaint,
(this e-mail), with the earlier complaint(s).

Erik Ribsskog

PS.

I also attach a file, from T-Mobile/EE.

Where one can see, that I've been with them, (on mobile broadband), since 10/7.

So you seem to have two type of suspensions, (of the broadband-line).

A suspension and a suspension.

That like something from communst-Russia, I think.

(Or something by Kafka).

Please clean up you act, I have to say then, I think.


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Mon, Aug 25, 2014 at 1:53 AM
Subject: New update/Fwd: Update/Fwd: Ofcom reference: 1-266978842
To: casework@ico.org.uk
Cc: CollectionsAccountReview@virginmedia.co.uk, CISAS
<CISAS@idrs.ltd.uk>, Q&A <contactus@stepchange.org>


Hi,

here is a new letter, from Virgin, (from 20/8), to do with this case,
that I attach a scanned copy of.

Best regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Aug 23, 2014 at 1:56 AM
Subject: Update/Fwd: Ofcom reference: 1-266978842
To: casework@ico.org.uk
Cc: CISAS <CISAS@idrs.ltd.uk>, post <post@mfa.no>, Legal LSC
<legal.lsc@legalservices.gov.uk>, she <she@topdanmark.dk>, Politikk
Høyre <politikk@hoyre.no>, Akademikerforbundet
<post@akademikerforbundet.no>, LHT Customer Service <csc@lht.co.uk>,
Runcorn Office <runcornoffice@taroe.org>, Info <info@tpas.org.uk>,
Bjørn Ribsskog <bribsskog@gmail.com>, admin
<admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
<norconsulate@itcgm.co.uk>, "hv-02.kontakt" <hv-02.kontakt@mil.no>,
"anne-kathrine.skodvin" <anne-kathrine.skodvin@ica.no>, "post@nav.no"
<post@nav.no>, "steve.rotheram.mp" <steve.rotheram.mp@parliament.uk>,
"complaint.info" <complaint.info@financial-ombudsman.org.uk>,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk, "emb.london"
<emb.london@mfa.no>


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Sat, Aug 23, 2014 at 1:49 AM
Subject: Re: Ofcom reference: 1-266978842
To: CISAS <CISAS@idrs.ltd.uk>
Cc: post <post@mfa.no>, Legal LSC <legal.lsc@legalservices.gov.uk>,
she <she@topdanmark.dk>, Politikk Høyre <politikk@hoyre.no>,
Akademikerforbundet <post@akademikerforbundet.no>, LHT Customer
Service <csc@lht.co.uk>, Runcorn Office <runcornoffice@taroe.org>,
Info <info@tpas.org.uk>, Bjørn Ribsskog <bribsskog@gmail.com>, admin
<admin@lpl-norwegian-consulate.org.uk>, ITCGM- Norwegian Consulate
<norconsulate@itcgm.co.uk>, "hv-02.kontakt" <hv-02.kontakt@mil.no>,
"anne-kathrine.skodvin" <anne-kathrine.skodvin@ica.no>, "post@nav.no"
<post@nav.no>, "steve.rotheram.mp" <steve.rotheram.mp@parliament.uk>,
"complaint.info" <complaint.info@financial-ombudsman.org.uk>,
rcjchancery.judgeslisting@hmcts.gsi.gov.uk


Hi,

thank you for your e-mail!

This case is now with ICO, (casework@ico.org.uk), so I guess, that we
should perhaps wait for them, to finish with their case-work, before I
e.g. escalate to you.

I hope this is alright!

Best regards,

Erik Ribsskog

PS.

Here is more about this:

'Erik Ribsskog
________________________________
Response from ICO regarding Virgin Media[Ref. RFA0550287]
________________________________
Erik Ribsskog Sat, Aug 23, 2014 at 12:05 AM
To: casework@ico.org.uk
Cc: rcjchancery.judgeslisting@hmcts.gsi.gov.uk
Bcc: post , Legal LSC , she , Politikk Høyre , Akademikerforbundet ,
LHT Customer Service , Runcorn Office , Info , Bjørn Ribsskog , admin
, ITCGM- Norwegian Consulate , "hv-02.kontakt" ,
"anne-kathrine.skodvin" , "post@nav.no" , "steve.rotheram.mp" ,
"complaint.info"
Hi,

I don't understand why I have to send about this, with 'snail-mail'.

E-mails should be fine enough.

Virgin don't have a general enquiery e-mail-address, on their website.

So I then think I don't have to exhaust their internal complaint procedure.

Since Virgin then sends a message, that they don't want correspondence, I think.

(By not having their general enquiery e-mail address on their website).

So I would have wanted a second opinion, to do with this complaint, please.

So if you could please escalate, this complaint, to your line-manager.

Thanks in advance for any help with this!

Best regards,

Erik Ribsskog


On Thu, Aug 14, 2014 at 11:33 AM,  <casework@ico.org.uk> wrote:
> 14 August 2014
>
>
>
> Case Reference Number RFA0550287
>
>
>
> Dear Mr Ribsskog
>
> Thank you for your correspondence dated 4 August 2014 regarding Virgin
> Media.
>
> Your concerns
>
> I understand from your correspondence that you have received an email from
> Virgin Media that suggests an account has been set up in your name; you then
> received an email to say that the contact email address has been changed.
>
> Our response
>
> For us to consider this matter further you would need to make your complaint
> in writing to Virgin Media and inform them of the specific reasons for your
> complaint, we require evidence that this has been done and that you have
> allowed them a certain amount of time in which to respond.
>
> The contact details for Virgin Media are as follows:
>
> Virgin Media Limited
> Media House
> Bartley Wood Business Park
> Hook
> Hampshire
> RG27 9UP
>
> It may be beneficial for you to send your correspondence by recorded
> delivery, this would evidence that Virgin Media have received your
> complaint. We would say to allow them 28 days in which to respond.
>
> If you do not receive a response from Virgin Media in this timeframe, you
> may wish to bring this matter back to us.
>
> Yours sincerely
>
> Sarah Timperley – Case Officer
> Information Commissioner’s Office
> Telephone: 01625 545508
>
>
>
>
> ____________________________________________________________________
>
>
> The ICO's mission is to uphold information rights in the public interest,
> promoting openness by public bodies and data privacy for individuals.
>
> If you are not the intended recipient of this email (and any attachment),
> please inform the sender by return email and destroy all copies.
> Unauthorised access, use, disclosure, storage or copying is not permitted.
> Communication by internet email is not secure as messages can be intercepted
> and read by someone else. Therefore we strongly advise you not to email any
> information, which if disclosed to unrelated third parties would be likely
> to cause you distress. If you have an enquiry of this nature please provide
> a postal address to allow us to communicate with you in a more secure way.
> If you want us to respond by email you must realise that there can be no
> guarantee of privacy.
> Any email including its content may be monitored and used by the Information
> Commissioner's Office for reasons of security and for monitoring internal
> compliance with the office policy on staff use. Email monitoring or blocking
> software may also be used. Please be aware that you have a responsibility to
> ensure that any email you write or forward is within the bounds of the law.
> The Information Commissioner's Office cannot guarantee that this message or
> any attachment is virus free or has not been intercepted and amended. You
> should perform your own virus checks.
> __________________________________________________________________
>
> Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
> Cheshire, SK9 5AF
> Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk'.


On Tue, Aug 12, 2014 at 10:59 AM, CISAS <CISAS@idrs.ltd.uk> wrote:
> Dear Mr Ribsskog,
>
>
>
> Thank you for your email. Please note that in order to maintain our
> impartiality, we can only advise you about the process of our scheme.
>
>
>
> CISAS is an Ofcom-approved redress scheme which individuals and small
> businesses of up to 10 employees (customers) can use to settle disputes with
> telecommunications providers that are subscribers to the scheme. CISAS can
> only consider complaints about communication services, billing and customer
> services issues between service providers and their customers. Please refer
> to the Information for Customers guide for examples of the types of disputes
> that we are unable to deal with.
>
>
>
> To use our service you must make a formal application after you have
> exhausted Virgin’s complaints procedure. Applications can be made through
> our website. Alternatively you can submit your application by email or post.
>
>
>
> We are unable to take on a complaint unless you can show that you have been
> in dispute with the company for a minimum of 8 weeks (but no more than 12
> months). However if the company has provided you with their final response,
> you can make an application to use CISAS immediately.
>
>
>
> You can also contact Virgin on;
>
>
>
> Caroline Probert
>
> Virgin media
>
> Po Box 333
>
> Matrix Court
>
> Swansea
>
> SA7 9BB
>
>
>
> Email: TacticalTeam@virginmedia.co.uk
>
>
>
> We hope you are able to settle your complaint directly with the company as
> soon as possible, however if the matter remains unresolved (and you feel
> your complaint falls within the scope of the scheme), please submit an
> application along with your supporting documents in due course.
>
>
>
> Yours sincerely
>
>
>
> CISAS
>
> www.cisas.org.uk
>
>
>
>
>
>
>
> -----Original Message-----
> From: Erik Ribsskog [mailto:eribsskog@gmail.com]
> Sent: 05 August 2014 17:42
> To: OCCtelecoms
> Cc: CISAS
> Subject: Re: Ofcom reference: 1-266978842
>
>
>
> Hi,
>
>
>
> thank you for your e-mail!
>
>
>
> I send a copy-email to the internet adjudicator then.
>
>
>
> I tried to look more at Virgins website now, and had a chat with Phil.
>
>
>
> But when I tried to call the mobile-number he mentioned, then it wasn't
> free, (anyway), and I'm out of credit on my mobile, since I haven't gotten
> my jobseekers allowance lately.
>
>
>
> And I attach a copy of the conversation with Phil.
>
>
>
> I think it's strange they don't have an e-mail-address.
>
>
>
> I used to be with BT Broadband, (from 2006 to 2011), and they were possible
> to e-mail.
>
>
>
> But when I moved to Sunderland, in 2011, then BT sent me a cheque, for
> around £150, I think.
>
>
>
> So they must have double-charged me, for some months, I think.
>
>
>
> And then discovered this, later.
>
>
>
> I really wanted to use a credit they had.
>
>
>
> But I think what happened was that BT double-charged me instead.
>
>
>
> So like some sharia, or something?
>
>
>
> So BT freaked me out, I have to say.
>
>
>
> And that's why I chosed Virgin now.
>
>
>
> But if I'd known they don't use e-mail, then I would have chosen Talk Talk,
> (or another internet-supplier), I think.
>
>
>
> Just to try to update.
>
>
>
> Thanks again for the e-mail.
>
>
>
> Best regards,
>
>
>
> Erik Ribsskog
>
>
>
>
>
> On Mon, Aug 4, 2014 at 1:39 PM, OCCtelecoms <OCCtelecoms@ofcom.org.uk>
> wrote:
>
>> Ofcom reference: 1-266978842
>
>>
>
>>
>
>>
>
>> 04 August 2014
>
>>
>
>>
>
>>
>
>> Dear Mr Ribsskog
>
>>
>
>>
>
>>
>
>> Thank you for contacting Ofcom about Virgin Media Ltd.
>
>>
>
>>
>
>>
>
>> Although we are unable to get involved in individual disputes, I
>
>> realise that you have approached us for help and will explain how you
>
>> can progress your complaint.
>
>>
>
>>
>
>>
>
>> If you have already contacted Virgin Media Ltd and feel you have been
>
>> dealt with poorly or unreasonably, you can ask them to take your
>
>> complaint to a higher level. You can find out how to do this from your
>
>> service provider’s code of practice. This should detail their full
>
>> complaints procedure and will be available through its website and
>
>> customer services. Some service providers also print complaint information
>> on the back of their phone bills.
>
>>
>
>>
>
>>
>
>> You are likely to resolve your dispute by following the complaints
>
>> procedure, but if you exhaust this and remain unhappy, you should ask
>
>> your service provider to send you a letter outlining their final
>
>> position. This is known as a ‘deadlock’ letter.
>
>>
>
>>
>
>>
>
>> Once you have received a deadlock letter, you may be able to take your
>
>> dispute to an Alternative Dispute Resolution (ADR) scheme. You can
>
>> also take your dispute to an ADR scheme if it remains unresolved 8
>
>> weeks after you first complained.
>
>>
>
>>
>
>>
>
>> An ADR scheme is an important piece of consumer protection which every
>
>> service provider has to belong to. They are free and independent
>
>> services available to residential or small business (up to 10 employees)
>> customers.
>
>> Service providers must abide by an ADR’s decision, but if you are
>
>> dissatisfied with the outcome you are free to consider legal action.
>
>>
>
>>
>
>>
>
>> For information, Virgin Media Ltd is a member of the Communications
>
>> and Internet Services Adjudication Scheme (CISAS) for the purpose of
>
>> ADR. You can contact CISAS at:
>
>>
>
>>
>
>>
>
>> CISAS
>
>>
>
>> International Dispute Resolution Centre
>
>>
>
>> 70 Fleet Street
>
>>
>
>> London
>
>>
>
>> EC4Y 1EU
>
>>
>
>>
>
>>
>
>> Phone: 020 7520 3827
>
>>
>
>> Email: info@cisas.org.uk
>
>>
>
>> Website: www.cisas.org.uk.
>
>>
>
>>
>
>>
>
>> With regards to the quality of customer service given by your
>
>> provider, whilst this does not fall under our remit, it is in a
>
>> provider’s own interest to treat their customers well. Additionally,
>
>> we record all of the complaints we receive, so can identify issues of
>> general consumer concern.
>
>> If we notice a particular increase in similar complaints against the
>
>> same provider, we may raise this with them for internal review.
>
>>
>
>>
>
>>
>
>> I hope you find this information helpful and can confirm that I have
>
>> recorded details of your experience. If you need more advice, you can
>
>> visit our website at: www.ofcom.org.uk or phone the Consumer Contact
>
>> Team on: 0300
>
>> 123 3333 or 020 7981 3040. You should quote the reference number at
>
>> the top of this letter.
>
>>
>
>>
>
>>
>
>> Yours sincerely
>
>>
>
>>
>
>>
>
>> Charlotte Sperry
>
>>
>
>> Consumer Contact Team
>
>>
>
>>
>
>>
>
>>
>
>>
>
>>
>
>>
>
>> ________________________________
>
>>
>
>> **********************************************************************
>
>> ********************************************
>
>> For more information visit www.ofcom.org.uk
>
>>
>
>> This email (and any attachments) is confidential and intended for the
>
>> use of the addressee only.
>
>>
>
>> If you have received this email in error please notify the originator
>
>> of the message and delete it from your system.
>
>>
>
>> This email has been scanned for viruses. However, you open any
>
>> attachments at your own risk.
>
>>
>
>> Any views expressed in this message are those of the individual sender
>
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>
>> stated otherwise.
>
>> **********************************************************************
>
>> ********************************************
>
> Confidentiality and Disclaimer Notice
>
> Unless otherwise agreed expressly in writing by an authorised
> employee of IDRS Ltd, this communication is to be treated as
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>
> IDRS Ltd may monitor email traffic data and also the content of
> email for the purposes of security and staff training.
>
> WARNING: Computer viruses can be transmitted by Email. IDRS Ltd
> virus scans all email sent and received by its systems but the
> recipient should also check this Email and any attachments for
> the
> presence of viruses. IDRS Ltd accepts no liability for any
> damage caused by any virus transmitted by this Email.

5 attachments

virgin1.jpg
89K

virgin2.jpg
93K

virgin3 1.jpg
108K

virgin3 2.jpg
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ee paint.JPG
117K

PS.

Her er vedleggene:

virgin1

virgin2

virgin3 1

virgin3 2

ee paint

Policy for kommentarer


Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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