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Sunday, 21 May 2017

Jeg sendte en e-post til the Financial Ombudsman

Erik Ribsskog

Your complaint about The Royal Bank of Scotland Plc (Our ref: 18610099)

Erik Ribsskog 21. mai 2017 kl. 07:27

Til: "Reyneke, Andre"
Kopi: post@finkn.no

Hi,

I've learned about this, at business-school.

And it should be necessary, to fill out, a lot of forms, (all the time).

It should be enough, to just explain about this, in normal writing.

Erik Ribsskog

PS.

You also sent me e-mails, at 7.30, in the morning, a few years back, (while I lived, in the UK).

So this is something you do at your spare-time, I guess?

Thats why you don't understand this, about the forms, I reacon.
I also asked you to escalate, (to a line-manager), in the last e-mail.

I can't see that you've done that.

So that I wanted to complain about.


2017-03-20 15:58 GMT+01:00 Reyneke, Andre <Andre.Reyneke@financial-ombudsman.org.uk>:
Dear Mr Ribsskog

Thank you for your email. I have noted your comments. I think it may be helpful to explain the reason we require you to sign the declaration on our complaint form is because we require your consent to deal with the complaint. In addition we also need to show The Royal Bank of Scotland Plc (the business you are complaining about) that you have given us the necessary authority to look in the complaint you are raising against them.

I hope this clarifies the process and I look forward to hearing from you. I also enclose our leaflet for you convenience.

Kind regards,


Andre Reyneke | Consumer Consultant | Financial Ombudsman Service | Tel 020 79641368| Fax 02079641369 | Exchange Tower, London, E14 9SR










From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 20 March 2017 05:41
To: Reyneke, Andre
Cc: post@finkn.no; post; Shared_global_External Enquiries
Subject: Re: Your complaint about The Royal Bank of Scotland Plc (Our ref: 18610099)

Hi,

it shouldn't be necessary to explain about this case, in a form, I think.

It should be enough to just explain about this, in normal writing.

Please escalate to a line-manager.

Erik Ribsskog


2017-02-21 10:22 GMT+01:00 Reyneke, Andre <Andre.Reyneke@financial-ombudsman.org.uk>:
Dear Mr Ribsskog


Thank you for contacting us. Please find attached our complaint form and letter for your convenience.



Andre Reyneke | Consumer Consultant | Financial Ombudsman Service | Tel 020 79641368| Fax 02079641369 | Exchange Tower, London, E14 9SR


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This email has been sent securely using TLS encryption.This email is covered by our email disclaimer.
This email was sent from Financial Ombudsman Service Ltd. Registered in England and Wales. Registered Number: 3725015. Registered Office: Exchange Tower, London, E14 9SR, United Kingdom.


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Anonyme kommentarer, blir slettet, (etter en del problemer, med nettmobbing osv.).

Hvis du har et vanlig navn, så skriv gjerne noe, som skiller deg, fra andre, med samme navn, (sånn at det er klart, hvem som skriver).

Kommentarer som inneholder trakassering, (og som ikke holder seg, til temaet, i blogg-posten), blir bare slettet, (og ikke publisert).

Mvh.

Erik Ribsskog

PS.

For å eventuelt legge inn kommentar, så trykk på linken, til blogg-posten, (så kommer det opp et felt, hvor man kan kommentere).

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