Fwd: Out of Office AutoReply: Problems with the CAB
25 February 2008
14:54
Subject
Fwd: Out of Office AutoReply: Problems with the CAB
From
Erik Ribsskog
To
Thomas, Sue
Sent
25 February 2008 14:41
---------- Forwarded message ----------
From: Harker, David <David.Harker@citizensadvice.org.uk>
Date: Aug 22, 2007 7:59 PM
Subject: Out of Office AutoReply: Problems with the CAB
To: Erik Ribsskog <eribsskog@gmail.com>
I am on leave until Thursday 30th August. I will reply as quickly as possible on my return.
David
The Citizens Advice service is a network of charities that helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers.
• For information and advice www.adviceguide.org.uk
• For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
• Volunteer hotline 08451 264 264
NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
mandag 25. februar 2008
Enclosure 1, e-mail to the CAB, 25/2.
Fwd: Problems with the CAB
25 February 2008
14:52
Subject
Fwd: Problems with the CAB
From
Erik Ribsskog
To
Thomas, Sue
Sent
25 February 2008 14:41
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 16, 2007 9:58 PM
Subject: Fwd: Problems with the CAB
To: david.harker@citizensadvice.org.uk
Hi,
I can't see that I have recieved an answer to this e-mail yet.
I reackon that it's probably a letter on the way in the post, but I send this e-mail anyway,
just in case.
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 3, 2007 3:56 PM
Subject: Problems with the CAB
To: david.harker@citizensadvice.org.uk
Hi,
I'm a Norwegian living in Britain, who has had some problems with the contact with the CAB.
I've contacted your complaints-department, and the Complaints Officer regarding these problems.
The complaint was sent to my local CAB, but they didn't reply within due course.
Then I contacted the Complaints Officer twice, and asked how I should go forward when the
local CAB didn't send an answer to my complaint.
I've sent two e-mails to the Complaints Officer regarding this, one on 5/7 and one on 22/7, but
I haven't recieved any reply.
I was adviced by the Norwegian Embassy to contact the CAB regarding these problems.
And the problems in the complaint surrounds issues that also has to do with different Government
and other institutions, like the police and the law-society, and due to this and the nature of
the problems, I think that this issues should be dealt with responsably.
I tryed to find out about how the CAB was organized on the CAB website, I didn't manager to find
an organisation-chart, but from reading on the CAB website, it looks to me that you are the
line-manager of the Complaints Officer.
So, thats why I'm sending this enquiery to you, I'm very sorry if it has been sent to the wrong
person, but I think that the CAB should answer peoples e-mails, since the CAB are working
on issues regarding induvidual rights, then I think one propably has the right to get an answer
when one contacts the CAB. And also due to that I think
So sorry if I'm sending this e-mail to the wrong person.
I'm going to forward the e-mails with the correspondence with the Complaints Officer.
Hope that you have the time to help with this, and sorry again if I have sent this to wrong
address!
Yours sincerely,
Erik Ribsskog
25 February 2008
14:52
Subject
Fwd: Problems with the CAB
From
Erik Ribsskog
To
Thomas, Sue
Sent
25 February 2008 14:41
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 16, 2007 9:58 PM
Subject: Fwd: Problems with the CAB
To: david.harker@citizensadvice.org.uk
Hi,
I can't see that I have recieved an answer to this e-mail yet.
I reackon that it's probably a letter on the way in the post, but I send this e-mail anyway,
just in case.
Hope that this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 3, 2007 3:56 PM
Subject: Problems with the CAB
To: david.harker@citizensadvice.org.uk
Hi,
I'm a Norwegian living in Britain, who has had some problems with the contact with the CAB.
I've contacted your complaints-department, and the Complaints Officer regarding these problems.
The complaint was sent to my local CAB, but they didn't reply within due course.
Then I contacted the Complaints Officer twice, and asked how I should go forward when the
local CAB didn't send an answer to my complaint.
I've sent two e-mails to the Complaints Officer regarding this, one on 5/7 and one on 22/7, but
I haven't recieved any reply.
I was adviced by the Norwegian Embassy to contact the CAB regarding these problems.
And the problems in the complaint surrounds issues that also has to do with different Government
and other institutions, like the police and the law-society, and due to this and the nature of
the problems, I think that this issues should be dealt with responsably.
I tryed to find out about how the CAB was organized on the CAB website, I didn't manager to find
an organisation-chart, but from reading on the CAB website, it looks to me that you are the
line-manager of the Complaints Officer.
So, thats why I'm sending this enquiery to you, I'm very sorry if it has been sent to the wrong
person, but I think that the CAB should answer peoples e-mails, since the CAB are working
on issues regarding induvidual rights, then I think one propably has the right to get an answer
when one contacts the CAB. And also due to that I think
So sorry if I'm sending this e-mail to the wrong person.
I'm going to forward the e-mails with the correspondence with the Complaints Officer.
Hope that you have the time to help with this, and sorry again if I have sent this to wrong
address!
Yours sincerely,
Erik Ribsskog
E-mail to the CAB, 25/2.
Re: Complaint about Liverpool CAB
25 February 2008
14:46
Subject
Re: Complaint about Liverpool CAB
From
Erik Ribsskog
To
Thomas, Sue
Sent
25 February 2008 14:38
Hi,
thank you very much for your e-mail!
It's no use for me to argue then I guess.
But when I think about what happened last year with the complaint, then I begin to wonder, because I
sent two e-mails to the Complaint Officer, and I sent two e-mails to the Chief Executive, but I didn't
recieve an answer to any of these four e-mails.
I recieved one automated reply from the Chief Executive.
But I suspect a bit that this automated reply could have been phoney.
Since the automated reply, was sent several days after the e-mail it was a reply to.
I'm going to forward you that e-mail again, so that you can see yourself what I mean.
If you want, then I can also forward the unanswered e-mails from the Comlaints Officer again.
I was wondering if you agree with me that I should have recieved proper answers on the four
e-mail I sent the Complaints Officer, and the Chief Executive, last year, regarding the complaint
in mention and the process surrounding it.
And I was wondering, if you don't think it was a bit strange with the automated reply, being
sent from your offices, several days after my e-mail, that it was an automated answer to.
And also, if it wasn't a bit strange that I sent two e-mails to the Complaints Officer, which
weren't answered, and I also didn't get a propler answer on the two e-mails I sent the
Chief Executive last year.
So I was wondering if you were agreeing with me, that these mentioned lack of answers
on e-mails, and delayed for days automated replies, shouldn't be investigated.
I think I could bring this up now, since the process is back with the Complaint Officer
and the Chief Executive again.
So I thought that I could use the oppertunity now, to bring this up.
Last year, then I got a reply/answer from the local CAB, right after the automated reply
from the Chief Executive, so it seemed to me, at the time, that these e-mails were linked
in someway, since I was very busy with work etc. at the time.
So I thought that the answer I (finally) recieved from the local CAB, had to do with the
automated message I got from the Chief Executive.
This because, since the automated reply, from the Chief Executive, wasn't sent, untill
days after the e-mail it was answering, then it seemed to me, I remember thinking, that a
person had sent the (automated) reply.
Since, normally, automated replies are sent right away.
I was a bit in a hury with work etc. at the time, so I didn't notice at first, that the e-mail
was an automated reply.
I thought it was a reply sent from a person, due to it taking days to be sent from you.
But now, I'm a aware of that the e-mail in mentioned, acctually claims to be an
automated reply.
And the process is back with you in Middleton House, then I thought it would maybe
be right time to bring this up.
And here if you had the chance to investigate this.
I'm sending a copy of the automated reply.
Thanks in advance for the help!
Yours sincerely,
Erik Ribsskog
On 2/25/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
I understand your concern. However Saffron Follows is our only Complaints' Officer - her role in your complaint was limited to passing it to the bureau; and the review which is carried out under the oversight of the Chief Executive will look at how your complaint was handled by Citizens Advice as well as by the bureau.
Sue Thomas
Head of Advice Policy & Standards
Tel: 020 7833 7034 Mob: 07970 990425
-----Original Message-----
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 February 2008 00:30
To: Thomas, Sue
Subject: Fwd: Complaint about Liverpool CAB
Hi,
I'm forwarding the e-mail I sent you on 14/2 again, since I'm also sending an
update in another e-mail.
Since it seems the same Complaint Officer is involved (see the other e-mail), even if I've complained
about the Complaints Officers involvement in the case from before.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 14, 2008 11:22 AM
Subject: Re: Complaint about Liverpool CAB
To: "Thomas, Sue" <Sue.Thomas@citizensadvice.org.uk>
Hi,
thank you very much for your answer!
It sounds very good, that you'll have a look at the complaint.
I'm in a very busy periode at work at the moment, so I won't go into to detail about the problems there.
Except for two things that come to mind.
1. The e-mail address, that is on Liverpool Central CAB's website, is incorrect. (It's to do with the the ending,
after the dot, they have changed the provider of the e-mail addresses is seems, but they haven't updated the
website).
2. The CAB representative lied in the complaint-answer.
He said that he had turned the lights on, at CAB. (I think it's very strange that the CAB let people in to their
premisses, without turning on the lights there first).
He said he had turned the lights on, at the beginning of the meeting.
But that's not right, he turned the lights on, close to the end of the meeting.
Eg. he read me the number to the law-firm, in the dark.
And it turned out he had read the law firms fax-number to me.
Which must have been because it was to dark to read properly there.
So this, the representative says, that he turned the lights on, before the meeting/at the beginning of the meeting,
isn't right at all.
More of half of the meeting was being held in the dark there, with a level of light, thats was like twilight, in the way
that it wasn't possible to read.
I had to put a folded I had picked up away, since it was to tirering to read it, due to the lights being switched off.
And also it seemed like it was some kind of plot.
With a young girl, maybe 12-13 y.o. standing outside the CAB, in the stairs, in an office-building, for no appearent
reason.
And then the lights being turned off in the CAB-premisses.
Me being the only person there, for about 5-10 minutes.
Then the representative, who seemed clear to me, to be homosexual, started having the meeting in the dark.
Close to the end of the meeting, the lights were turned on.
Then, the woman working there, with dark hair, and in her fifties, went into the reception.
She was just standing there, not doing any work.
Only scanning my face, when I left the CAB premisses, as to see, if I had reacted on the CAB representative
and/or the girl outside.
So it seemed a bit like being in a Clockwork Orange-esque movie, of some type.
But I'm going to have a closer look at the complaint, in two or three weeks time, when I'm finished with the
busy periode at work.
If you think that's alright.
Also, I was wondering, about Complaint Officer Saffron Follows.
This because, when the Liverpool Central CAB, last year, failed to answer the complaint, before the
time they had said they would answer the complaint.
Then I contacted Follows, on two occations, asking what was wrong, since the CAB, didn't answer me.
But Follows didn't reply back to me, at all.
So I was wondering then, if it's right that she should be involved, since I a bit question what went on
last year, when I contacted Follows on several occations, without being answered.
So I was wondering a bit what you were thinking about this.
I was wondeing if this wasn't maybe a couse for complaint.
And that Follows, due to this, already is involved, in the way, that she is the subject of a complaint,
that has to do with the file you have asked for from the Liverpool Central CAB.
I'm questioning a bit, if it's right that Follows should be involved now, when there have been problems,
that seems to be cause for a complaint, regarding Follow's involvment in this case, from before.
I'm not sure if you agree with me in this.
But I hope you understand what I mean, and that you have the time to have a look at this, and answer
me back regarding this.
Hope this is alright, and thanks in advance for the help!
Yours sincerely,
Erik Ribsskog
On 2/13/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
All CABx use a standard complaints process. Initially, the manager is involved (Stage 1), then the Chair (Stage 2). After this if you are not happy with the outcome of the Chair's review, the next step is a review carried out under the direction of the Citizens Advice Chief Executive.
I believe that is the next stage on your complaint. Therefore Saffron Follows (Complaints' Officer) has asked Liverpool CAB for a copy of their file on your complaint and the file on the advice you were given. Once we have this we will be clear that our assumption on what next is correct.
What would help us would be for you to let us have a clear statement of why you are not satisfied with the Chair's response. This will give us the basis on which to look at the way your comlaint has been handled.
Thanks
Sue Thomas
Head of Advice Policy & Standards
Tel: 020 7833 7034 Mob: 07970 990425
please consider the environment - do you really need to print this email?
The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.
Information and Advice www.adviceguide.org.uk
For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
Volunteer hotline 08451-264-264 (local rate Mon-Fri)
NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
please consider the environment - do you really need to print this email?
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
please consider the environment - do you really need to print this email?
The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.
Information and Advice www.adviceguide.org.uk
For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
Volunteer hotline 08451-264-264 (local rate Mon-Fri)
NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
25 February 2008
14:46
Subject
Re: Complaint about Liverpool CAB
From
Erik Ribsskog
To
Thomas, Sue
Sent
25 February 2008 14:38
Hi,
thank you very much for your e-mail!
It's no use for me to argue then I guess.
But when I think about what happened last year with the complaint, then I begin to wonder, because I
sent two e-mails to the Complaint Officer, and I sent two e-mails to the Chief Executive, but I didn't
recieve an answer to any of these four e-mails.
I recieved one automated reply from the Chief Executive.
But I suspect a bit that this automated reply could have been phoney.
Since the automated reply, was sent several days after the e-mail it was a reply to.
I'm going to forward you that e-mail again, so that you can see yourself what I mean.
If you want, then I can also forward the unanswered e-mails from the Comlaints Officer again.
I was wondering if you agree with me that I should have recieved proper answers on the four
e-mail I sent the Complaints Officer, and the Chief Executive, last year, regarding the complaint
in mention and the process surrounding it.
And I was wondering, if you don't think it was a bit strange with the automated reply, being
sent from your offices, several days after my e-mail, that it was an automated answer to.
And also, if it wasn't a bit strange that I sent two e-mails to the Complaints Officer, which
weren't answered, and I also didn't get a propler answer on the two e-mails I sent the
Chief Executive last year.
So I was wondering if you were agreeing with me, that these mentioned lack of answers
on e-mails, and delayed for days automated replies, shouldn't be investigated.
I think I could bring this up now, since the process is back with the Complaint Officer
and the Chief Executive again.
So I thought that I could use the oppertunity now, to bring this up.
Last year, then I got a reply/answer from the local CAB, right after the automated reply
from the Chief Executive, so it seemed to me, at the time, that these e-mails were linked
in someway, since I was very busy with work etc. at the time.
So I thought that the answer I (finally) recieved from the local CAB, had to do with the
automated message I got from the Chief Executive.
This because, since the automated reply, from the Chief Executive, wasn't sent, untill
days after the e-mail it was answering, then it seemed to me, I remember thinking, that a
person had sent the (automated) reply.
Since, normally, automated replies are sent right away.
I was a bit in a hury with work etc. at the time, so I didn't notice at first, that the e-mail
was an automated reply.
I thought it was a reply sent from a person, due to it taking days to be sent from you.
But now, I'm a aware of that the e-mail in mentioned, acctually claims to be an
automated reply.
And the process is back with you in Middleton House, then I thought it would maybe
be right time to bring this up.
And here if you had the chance to investigate this.
I'm sending a copy of the automated reply.
Thanks in advance for the help!
Yours sincerely,
Erik Ribsskog
On 2/25/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
I understand your concern. However Saffron Follows is our only Complaints' Officer - her role in your complaint was limited to passing it to the bureau; and the review which is carried out under the oversight of the Chief Executive will look at how your complaint was handled by Citizens Advice as well as by the bureau.
Sue Thomas
Head of Advice Policy & Standards
Tel: 020 7833 7034 Mob: 07970 990425
-----Original Message-----
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 February 2008 00:30
To: Thomas, Sue
Subject: Fwd: Complaint about Liverpool CAB
Hi,
I'm forwarding the e-mail I sent you on 14/2 again, since I'm also sending an
update in another e-mail.
Since it seems the same Complaint Officer is involved (see the other e-mail), even if I've complained
about the Complaints Officers involvement in the case from before.
Hope this is alright!
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 14, 2008 11:22 AM
Subject: Re: Complaint about Liverpool CAB
To: "Thomas, Sue" <Sue.Thomas@citizensadvice.org.uk>
Hi,
thank you very much for your answer!
It sounds very good, that you'll have a look at the complaint.
I'm in a very busy periode at work at the moment, so I won't go into to detail about the problems there.
Except for two things that come to mind.
1. The e-mail address, that is on Liverpool Central CAB's website, is incorrect. (It's to do with the the ending,
after the dot, they have changed the provider of the e-mail addresses is seems, but they haven't updated the
website).
2. The CAB representative lied in the complaint-answer.
He said that he had turned the lights on, at CAB. (I think it's very strange that the CAB let people in to their
premisses, without turning on the lights there first).
He said he had turned the lights on, at the beginning of the meeting.
But that's not right, he turned the lights on, close to the end of the meeting.
Eg. he read me the number to the law-firm, in the dark.
And it turned out he had read the law firms fax-number to me.
Which must have been because it was to dark to read properly there.
So this, the representative says, that he turned the lights on, before the meeting/at the beginning of the meeting,
isn't right at all.
More of half of the meeting was being held in the dark there, with a level of light, thats was like twilight, in the way
that it wasn't possible to read.
I had to put a folded I had picked up away, since it was to tirering to read it, due to the lights being switched off.
And also it seemed like it was some kind of plot.
With a young girl, maybe 12-13 y.o. standing outside the CAB, in the stairs, in an office-building, for no appearent
reason.
And then the lights being turned off in the CAB-premisses.
Me being the only person there, for about 5-10 minutes.
Then the representative, who seemed clear to me, to be homosexual, started having the meeting in the dark.
Close to the end of the meeting, the lights were turned on.
Then, the woman working there, with dark hair, and in her fifties, went into the reception.
She was just standing there, not doing any work.
Only scanning my face, when I left the CAB premisses, as to see, if I had reacted on the CAB representative
and/or the girl outside.
So it seemed a bit like being in a Clockwork Orange-esque movie, of some type.
But I'm going to have a closer look at the complaint, in two or three weeks time, when I'm finished with the
busy periode at work.
If you think that's alright.
Also, I was wondering, about Complaint Officer Saffron Follows.
This because, when the Liverpool Central CAB, last year, failed to answer the complaint, before the
time they had said they would answer the complaint.
Then I contacted Follows, on two occations, asking what was wrong, since the CAB, didn't answer me.
But Follows didn't reply back to me, at all.
So I was wondering then, if it's right that she should be involved, since I a bit question what went on
last year, when I contacted Follows on several occations, without being answered.
So I was wondering a bit what you were thinking about this.
I was wondeing if this wasn't maybe a couse for complaint.
And that Follows, due to this, already is involved, in the way, that she is the subject of a complaint,
that has to do with the file you have asked for from the Liverpool Central CAB.
I'm questioning a bit, if it's right that Follows should be involved now, when there have been problems,
that seems to be cause for a complaint, regarding Follow's involvment in this case, from before.
I'm not sure if you agree with me in this.
But I hope you understand what I mean, and that you have the time to have a look at this, and answer
me back regarding this.
Hope this is alright, and thanks in advance for the help!
Yours sincerely,
Erik Ribsskog
On 2/13/08, Thomas, Sue <Sue.Thomas@citizensadvice.org.uk> wrote:
All CABx use a standard complaints process. Initially, the manager is involved (Stage 1), then the Chair (Stage 2). After this if you are not happy with the outcome of the Chair's review, the next step is a review carried out under the direction of the Citizens Advice Chief Executive.
I believe that is the next stage on your complaint. Therefore Saffron Follows (Complaints' Officer) has asked Liverpool CAB for a copy of their file on your complaint and the file on the advice you were given. Once we have this we will be clear that our assumption on what next is correct.
What would help us would be for you to let us have a clear statement of why you are not satisfied with the Chair's response. This will give us the basis on which to look at the way your comlaint has been handled.
Thanks
Sue Thomas
Head of Advice Policy & Standards
Tel: 020 7833 7034 Mob: 07970 990425
please consider the environment - do you really need to print this email?
The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.
Information and Advice www.adviceguide.org.uk
For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
Volunteer hotline 08451-264-264 (local rate Mon-Fri)
NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
please consider the environment - do you really need to print this email?
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
please consider the environment - do you really need to print this email?
The Citizens Advice service helps people resolve their legal, money and other problems by providing information and advice, and by influencing policymakers. Citizens Advice is an operating name of The National Association of Citizens Advice Bureaux.
Information and Advice www.adviceguide.org.uk
For information about our campaigns, to volunteer or support us www.citizensadvice.org.uk
Volunteer hotline 08451-264-264 (local rate Mon-Fri)
NOTICE: this e-mail originates from Citizens Advice, an operating name of The National Association of Citizens Advice Bureaux (Charity Registration Number 279057, VAT number 726 0202 76, Company limited by guarantee, Registered Number 1436945 England, Registered office Myddelton House, 115-123 Pentonville Road, London N1 9LZ). It contains proprietary information, some or all of which may be legally privileged. It is for the intended recipient only. If an addressing or transmission error has misdirected this e-mail, please notify the author by replying to this e-mail. If you are not the intended recipient you must not use, disclose, distribute, copy, print or reply to this e-mail (other than for the reason stated above).
This footnote confirms that this email message has been swept by MIMEsweeper for Content Security threats, including computer viruses.
E-mail from Amnesty, 25/2.
Re: Fw: Regarding help from Amnesty
25 February 2008
14:40
Subject
Re: Fw: Regarding help from Amnesty
From
John.Hook@amnesty.org.uk
To
Erik Ribsskog
Sent
25 February 2008 10:36
Dear Mr Ribsskog
Thank you for your further email. I am very sorry that Amnesty International UK is unable to advise further on your situation.
I hope you are successful in finding some assistance.
John Hook
Supporter Care Team
Amnesty International UK
020-7033-1777
"Erik Ribsskog"
21/02/2008 15:40
To
"John.Hook@amnesty.org.uk"
cc
Subject
Re: Fw: Regarding help from Amnesty
Hi,
I might have sent an answer to this e-mail earlier, but I thought I'd send an update now, due to some
problems with the Sivilombudsmannen.
The Sivilombudsmannen, was actually the right place to complain about the government ignoring e-mails and
not answering correspondence.
So I think that was very impressing, that you managed to find the right place in Norway to complain, even
if you are the British department of amnesty, and also the Norwegian department Amnesty was unable to
help me finding the right place in Norway to complain, so I think that was very impressive of the British
department of Amnesty!
But, it seems to me now, that the Sivilombudsmannen, are having some problem with some sort of
corruption there.
(I'm going to send a copy of an e-mail I sent them regarding this).
And it seems like the problems I'm having, are of an urgent nature, so I'm not sure if I have the time to
wait, untill the Sivilombudsmannen, have managed to sort the problems they are having with what
seems to be corruption or some delaying of the complain-procedure etc.
And also, I thought I'd tell you this, in case, even if it's maybe unlikly, that someone else ask you
about problems like this, that you should then maybe think twice, before you recomend the
Sivilombudsmannen again, since it seems that they are a maybe a bit temporarely, not functioning
like they should be, since it seems like they are having some problems with corruption of some sort.
To be honest, I'm not really sure exactly, what the problems really are, because noone have really
told me anything about this, so I have to try to deduct what it is, that is going on.
I'm enclosing a copy of the latest 'teory', regarding what I think could be going on, that I wrote on
You Tube yesterday, I'm going to enclose that in it's own e-mail.
And I'm also going to send a copy of the e-mail I wrote the Sivilombudsmannen today, regarding
the problems there, even if that e-mail is in Norwegian, I have unfortunatly not had the time
to translate it, but I'm sending it anyway, since I'm refering to the e-mail in this e-mail.
So I hope this is alright, and thanks again for the advice regarding who to contact in Norway.
If you have any more advice, by any chance, on who contact, regarding the problems mentioned
in the enclosure, then I think it would be very fine.
I write in the You Tube enclosure, that I hadn't really got any help from Amnesty.
Then I think of the Norwegian and EU-amensty departments.
So sorry that I forgot that I had got help from the British amnesty, regarding the Norwegian
problems.
I should have remembered that when I wrote the You Tube comment.
So sorry about this!
Hope this is alright, and thanks in advance if you by any chance have some more advice on who
to contact regarding the probelms!
Yours sincerely,
Erik Ribsskog
On 11/7/07, John.Hook@amnesty.org.uk <John.Hook@amnesty.org.uk> wrote:
Dear Erik,
Thank you for your further email received yesterday. I did send the following reply (on November 2nd) to your earlier enquiry, which I am now re-sending in case it did not reach you.
With kind regards
John Hook
Supporter Care Team
Amnesty International UK
020-7033-1777
----- Forwarded by John Hook/UK/Amnesty International on 07/11/2007 13:57 -----
SCT
Sent by: John Hook
02/11/2007 12:06
To
"Erik Ribsskog" <eribsskog@gmail.com>
cc
Subject
Re: Regarding help from AmnestyLink
Dear Erik
Thank you for your further email. I am sorry that Amnesty International UK is unable to advise on your situation, although I have come up with the following link to the website of the Norwegian Ombudsman, who may be able to help.
http://www.sivilombudsmannen.no/eng/statisk/som.html
I hope you are successful in finding some assistance.
Best wishes
John Hook
Supporter Care Team
Amnesty International UK
Tel: 020 7033 1777
www.amnesty.org.uk
Amnesty International UK
The Human Rights Action Centre
17-25 New Inn Yard
London
EC2A 3EA
"Erik Ribsskog" <eribsskog@gmail.com>
30/10/2007 00:48
To
"SCT@amnesty.org.uk" <SCT@amnesty.org.uk>
cc
Subject
Re: Regarding help from Amnesty
Hi,
thank you very much for your answer!
Are you sure that don't getting help when one are in the risk of being executed/sacrificed/tortured, isn't
under the cathegory 'cruel, inhuman or degrading treatment', like you are mentioning in your e-mail?
I also suspect that this case falls under this point: 'ending extra-judicial executions and "disappearances"'.
At least this is how it seems to me, even if these things can be difficult to document sometimes I
guess, at least before it has happened.
But not getting help from the government is a specific human rights violation.
Your Norwegian section, answered me that they can't investigate crime-cases, which was not what I
asked them for advice on at all.
So I don't understand how they could be right, since they didn't even understand the problem.
The problem was lack of help from the Government, and also harassment, probably 'set ups' from the
Government, and that they speculate, in not answering e-mails etc.
And it seem like someone have instructed my bank, not to give me a loan or an overdraft as well.
And the Government isn't informing me on what's goving on, even it's clear to me that I'm followed
by mafia, like I've heard it being said.
And also, even if the company I used to work in is/was full of criminals, I guess mafia/mob, and
the Police are only pretending that nothing is going on, and are keeping me in the dark about all
this.
So without me being an expert on human rights, I can't see it differently, than that the Government
must be breaching my human rights, and I haven't managed to get any help regarding this.
But since you are working with human rights issues, then maybe you know a bit about how to
deal with problems like this, so maybe you could give me some advice regarding who I should
contact, or how should go forward with cases like this?
I understand that you aren't working on cases were human rights are being breached by Governments(?)
And I know that I've already written an e-mail to you regarding this.
But I thought I'd try just once more, to hear if you knew about any organisations who deals with problems
involiving human rights being breached by Governments, in the way I've explained in this e-mail.
Thanks in advance for any help!
Yours sincerely,
Erik Ribsskog
On 10/29/07, SCT@amnesty.org.uk <SCT@amnesty.org.uk> wrote:
Dear Erik,
Thank you for your email.
However, I'm afraid that the Norwegian Section is correct as the issue you raise does not fall within our mandate.
Amnesty International works on specific human rights violations, and our mission focuses in particular on:
campaigning to abolish the death penalty, torture, and other forms of cruel, inhuman or degrading treatment or punishment;
ending extra-judicial executions and "disappearances";
protecting the human rights of refugees and asylum seekers;
protecting the human rights of non-combatants in armed conflicts;
working for fair and prompt trials for all political prisoners;
seeking the release of all prisoners of conscience.
Of course there are many other issues of concern around the world, but Amnesty does not have the resources to work on every issue.
The issues we work on are decided by our membership through our internal democratic decision-making processes.
I hope that you may be able to find some assistance from another organisation.
Rachel Armitage
Supporter Care Team
Amnesty International UK
Tel: 020 7033 1777
www.amnesty.org.uk
Amnesty International UK
The Human Rights Action Centre
17-25 New Inn Yard
London
EC2A 3EA
"Erik Ribsskog" <eribsskog@gmail.com>
26/10/2007 02:47
To
sct@amnesty.org.uk
cc
Subject
Regarding help from Amnesty
Hi,
I'm a Norwegian living in Britain, and I've been in contact with the Norwegian department of Amnesty,
regarding lack of respect from the Government in connection with human rights issues.
What I've contacted them about, was that the Norwegian Government, (Politidirektoratet/justisdepartementet),
isn't answering my e-mails.
And also the 'Spesialenheten' (the Norwegian equivalent of ipcc), have been using more than six months,
and have still not decided if they are going to investigate my complaint against representatives from
the Norwegian special police 'Kripos', or not.
So it's obvious that they are delaying this.
This might not seem so important, but the point is, that this is in regards to me being followed by organised
criminals or mafia, in both Norway and Britain.
And the point is, that this can lead to people being killed/executed/tortured.
And also, if the police is aware of this, like the Norwegian police are, since I've told them, and still don't help,
maybe they have problems getting evidence against the criminals/mafia, and then hope that they will kill,
so that they will get evidence in that way. (I would call it people sacrifice).
This is how it seems to me that it must have been, or still is, for all that I know.
And I contacted the Norwegian department of Amnesty, earlier this week, but they only said that Amnesty
wasn't dealing with investigating crime.
But that's not at all what I contacted them about, I contaced them about the problem that the Government
are ignoring peoples rights, with the consequense that people can end up murdered/tortured etc.
So I think, since they are working with human-rights issues, on a daily basis, then I can't really understand,
how it could be possible for them to not understand what I was contacting them about.
So I'm a bit worried that something might be wrong in the Norwegian Amnesty department.
And this case is also linked to Britain, so I was wondering if it's right that Amensty aren't dealing with
serious breaches of human rights from Governments.
And also how I should go forward if I wanted to complain about the Norwegian of Amnesty, since it seems to
me that something must be wrong there.
And I think that this would be serious, since I've always thought that Amnesty is an important organisation,
and that you are doing valuable work around the world.
I'm also going to forward you copies of the correspondence I've been having with the Norwegian deparment
of Amnesty regarding this.
I know that they are in Norwegian, but I'm sending them anyway, just for formalitys sake.
I hope that this is alright, and I hope that you have the chance to have a look at this!
Thank you very much for your help in advance!
Yours sincerely,
Erik Ribsskog
25 February 2008
14:40
Subject
Re: Fw: Regarding help from Amnesty
From
John.Hook@amnesty.org.uk
To
Erik Ribsskog
Sent
25 February 2008 10:36
Dear Mr Ribsskog
Thank you for your further email. I am very sorry that Amnesty International UK is unable to advise further on your situation.
I hope you are successful in finding some assistance.
John Hook
Supporter Care Team
Amnesty International UK
020-7033-1777
"Erik Ribsskog"
21/02/2008 15:40
To
"John.Hook@amnesty.org.uk"
cc
Subject
Re: Fw: Regarding help from Amnesty
Hi,
I might have sent an answer to this e-mail earlier, but I thought I'd send an update now, due to some
problems with the Sivilombudsmannen.
The Sivilombudsmannen, was actually the right place to complain about the government ignoring e-mails and
not answering correspondence.
So I think that was very impressing, that you managed to find the right place in Norway to complain, even
if you are the British department of amnesty, and also the Norwegian department Amnesty was unable to
help me finding the right place in Norway to complain, so I think that was very impressive of the British
department of Amnesty!
But, it seems to me now, that the Sivilombudsmannen, are having some problem with some sort of
corruption there.
(I'm going to send a copy of an e-mail I sent them regarding this).
And it seems like the problems I'm having, are of an urgent nature, so I'm not sure if I have the time to
wait, untill the Sivilombudsmannen, have managed to sort the problems they are having with what
seems to be corruption or some delaying of the complain-procedure etc.
And also, I thought I'd tell you this, in case, even if it's maybe unlikly, that someone else ask you
about problems like this, that you should then maybe think twice, before you recomend the
Sivilombudsmannen again, since it seems that they are a maybe a bit temporarely, not functioning
like they should be, since it seems like they are having some problems with corruption of some sort.
To be honest, I'm not really sure exactly, what the problems really are, because noone have really
told me anything about this, so I have to try to deduct what it is, that is going on.
I'm enclosing a copy of the latest 'teory', regarding what I think could be going on, that I wrote on
You Tube yesterday, I'm going to enclose that in it's own e-mail.
And I'm also going to send a copy of the e-mail I wrote the Sivilombudsmannen today, regarding
the problems there, even if that e-mail is in Norwegian, I have unfortunatly not had the time
to translate it, but I'm sending it anyway, since I'm refering to the e-mail in this e-mail.
So I hope this is alright, and thanks again for the advice regarding who to contact in Norway.
If you have any more advice, by any chance, on who contact, regarding the problems mentioned
in the enclosure, then I think it would be very fine.
I write in the You Tube enclosure, that I hadn't really got any help from Amnesty.
Then I think of the Norwegian and EU-amensty departments.
So sorry that I forgot that I had got help from the British amnesty, regarding the Norwegian
problems.
I should have remembered that when I wrote the You Tube comment.
So sorry about this!
Hope this is alright, and thanks in advance if you by any chance have some more advice on who
to contact regarding the probelms!
Yours sincerely,
Erik Ribsskog
On 11/7/07, John.Hook@amnesty.org.uk <John.Hook@amnesty.org.uk> wrote:
Dear Erik,
Thank you for your further email received yesterday. I did send the following reply (on November 2nd) to your earlier enquiry, which I am now re-sending in case it did not reach you.
With kind regards
John Hook
Supporter Care Team
Amnesty International UK
020-7033-1777
----- Forwarded by John Hook/UK/Amnesty International on 07/11/2007 13:57 -----
SCT
Sent by: John Hook
02/11/2007 12:06
To
"Erik Ribsskog" <eribsskog@gmail.com>
cc
Subject
Re: Regarding help from AmnestyLink
Dear Erik
Thank you for your further email. I am sorry that Amnesty International UK is unable to advise on your situation, although I have come up with the following link to the website of the Norwegian Ombudsman, who may be able to help.
http://www.sivilombudsmannen.no/eng/statisk/som.html
I hope you are successful in finding some assistance.
Best wishes
John Hook
Supporter Care Team
Amnesty International UK
Tel: 020 7033 1777
www.amnesty.org.uk
Amnesty International UK
The Human Rights Action Centre
17-25 New Inn Yard
London
EC2A 3EA
"Erik Ribsskog" <eribsskog@gmail.com>
30/10/2007 00:48
To
"SCT@amnesty.org.uk" <SCT@amnesty.org.uk>
cc
Subject
Re: Regarding help from Amnesty
Hi,
thank you very much for your answer!
Are you sure that don't getting help when one are in the risk of being executed/sacrificed/tortured, isn't
under the cathegory 'cruel, inhuman or degrading treatment', like you are mentioning in your e-mail?
I also suspect that this case falls under this point: 'ending extra-judicial executions and "disappearances"'.
At least this is how it seems to me, even if these things can be difficult to document sometimes I
guess, at least before it has happened.
But not getting help from the government is a specific human rights violation.
Your Norwegian section, answered me that they can't investigate crime-cases, which was not what I
asked them for advice on at all.
So I don't understand how they could be right, since they didn't even understand the problem.
The problem was lack of help from the Government, and also harassment, probably 'set ups' from the
Government, and that they speculate, in not answering e-mails etc.
And it seem like someone have instructed my bank, not to give me a loan or an overdraft as well.
And the Government isn't informing me on what's goving on, even it's clear to me that I'm followed
by mafia, like I've heard it being said.
And also, even if the company I used to work in is/was full of criminals, I guess mafia/mob, and
the Police are only pretending that nothing is going on, and are keeping me in the dark about all
this.
So without me being an expert on human rights, I can't see it differently, than that the Government
must be breaching my human rights, and I haven't managed to get any help regarding this.
But since you are working with human rights issues, then maybe you know a bit about how to
deal with problems like this, so maybe you could give me some advice regarding who I should
contact, or how should go forward with cases like this?
I understand that you aren't working on cases were human rights are being breached by Governments(?)
And I know that I've already written an e-mail to you regarding this.
But I thought I'd try just once more, to hear if you knew about any organisations who deals with problems
involiving human rights being breached by Governments, in the way I've explained in this e-mail.
Thanks in advance for any help!
Yours sincerely,
Erik Ribsskog
On 10/29/07, SCT@amnesty.org.uk <SCT@amnesty.org.uk> wrote:
Dear Erik,
Thank you for your email.
However, I'm afraid that the Norwegian Section is correct as the issue you raise does not fall within our mandate.
Amnesty International works on specific human rights violations, and our mission focuses in particular on:
campaigning to abolish the death penalty, torture, and other forms of cruel, inhuman or degrading treatment or punishment;
ending extra-judicial executions and "disappearances";
protecting the human rights of refugees and asylum seekers;
protecting the human rights of non-combatants in armed conflicts;
working for fair and prompt trials for all political prisoners;
seeking the release of all prisoners of conscience.
Of course there are many other issues of concern around the world, but Amnesty does not have the resources to work on every issue.
The issues we work on are decided by our membership through our internal democratic decision-making processes.
I hope that you may be able to find some assistance from another organisation.
Rachel Armitage
Supporter Care Team
Amnesty International UK
Tel: 020 7033 1777
www.amnesty.org.uk
Amnesty International UK
The Human Rights Action Centre
17-25 New Inn Yard
London
EC2A 3EA
"Erik Ribsskog" <eribsskog@gmail.com>
26/10/2007 02:47
To
sct@amnesty.org.uk
cc
Subject
Regarding help from Amnesty
Hi,
I'm a Norwegian living in Britain, and I've been in contact with the Norwegian department of Amnesty,
regarding lack of respect from the Government in connection with human rights issues.
What I've contacted them about, was that the Norwegian Government, (Politidirektoratet/justisdepartementet),
isn't answering my e-mails.
And also the 'Spesialenheten' (the Norwegian equivalent of ipcc), have been using more than six months,
and have still not decided if they are going to investigate my complaint against representatives from
the Norwegian special police 'Kripos', or not.
So it's obvious that they are delaying this.
This might not seem so important, but the point is, that this is in regards to me being followed by organised
criminals or mafia, in both Norway and Britain.
And the point is, that this can lead to people being killed/executed/tortured.
And also, if the police is aware of this, like the Norwegian police are, since I've told them, and still don't help,
maybe they have problems getting evidence against the criminals/mafia, and then hope that they will kill,
so that they will get evidence in that way. (I would call it people sacrifice).
This is how it seems to me that it must have been, or still is, for all that I know.
And I contacted the Norwegian department of Amnesty, earlier this week, but they only said that Amnesty
wasn't dealing with investigating crime.
But that's not at all what I contacted them about, I contaced them about the problem that the Government
are ignoring peoples rights, with the consequense that people can end up murdered/tortured etc.
So I think, since they are working with human-rights issues, on a daily basis, then I can't really understand,
how it could be possible for them to not understand what I was contacting them about.
So I'm a bit worried that something might be wrong in the Norwegian Amnesty department.
And this case is also linked to Britain, so I was wondering if it's right that Amensty aren't dealing with
serious breaches of human rights from Governments.
And also how I should go forward if I wanted to complain about the Norwegian of Amnesty, since it seems to
me that something must be wrong there.
And I think that this would be serious, since I've always thought that Amnesty is an important organisation,
and that you are doing valuable work around the world.
I'm also going to forward you copies of the correspondence I've been having with the Norwegian deparment
of Amnesty regarding this.
I know that they are in Norwegian, but I'm sending them anyway, just for formalitys sake.
I hope that this is alright, and I hope that you have the chance to have a look at this!
Thank you very much for your help in advance!
Yours sincerely,
Erik Ribsskog
E-mail to Amnesty, 25/2. (In Norwegian).
Update/Fwd: 07/2263
25 February 2008
08:54
Subject
Update/Fwd: 07/2263
From
Erik Ribsskog
To
John.Hook@amnesty.org.uk
Sent
25 February 2008 08:56
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 25, 2008 8:47 AM
Subject: Re: 07/2263
To: "arkiv@sivilombudsmannen.no" <arkiv@sivilombudsmannen.no>
Cc: "SMK Postmottak (SMK)" <postmottak@smk.dep.no>
Hei,
jeg skjønner ikke helt hva de mener.
De sier først at jeg bare trenger å sende et kort, undertegnet brev.
Og så sender jeg et kort, undertegnet brev.
Og så er ikke det bra nok, og de begynner å late som om at de tror alt er i orden, og at jeg ikke ønsker å klage
lenger, bare fordi jeg har oppdatert de med en e-post fra SMK, hvor de ber om addressen min.
Og de later som de er forrviret, på hva jeg ønsker å klage på, fordi jeg har sendt de et par oppdateringer.
Det burde være helt åpenbart for folk som driver med slikt til daglig, hva jeg ønsker å klage på og hvorfor.
Så jeg mener de gjør seg med vilje vanskelige.
Hvorfor, det kan jeg egentlig bare spekulere på.
Men dette var altså ment som en klage på saksbehandleren.
Så jeg kan ikke akkurat si at jeg har så stor tillit til den saksbehandleren, så hvis jeg skal gå videre i prosessen,
så synes jeg det hadde vært bra, hvis kanskje noen andre kunne se på dette, og at klagen på saksbehandler ble
undersøkt.
Så det var ikke for moro skyld at jeg skrev den e-posten her om dagen.
Jeg synes disse tingene burde avklares, før jeg går videre i prosessen, iom. at jeg synes at mangel på tillit, er en
faktor som gjør det meningsløst å gå videre med prossesen.
Jeg har også hatt mer kontakt med SMK, (Therese Steen, seniorrådgiver), i helgen, angående problemene hos
Sivilombudsmannen, så derfor sender jeg en kopi av denne e-posten til de.
Håper dette er i orden!
Mvh.
Erik Ribsskog
On 2/25/08, arkiv@sivilombudsmannen.no <arkiv@sivilombudsmannen.no> wrote:
> Til Erik Ribsskog
>
> Jeg viser til brev herfra 14. februar 2008 og regner med at du følger de anvisninger som er gitt der hvis du ønsker at klagen din skal behandles her.
>
> Med vennlig hilsen
>
> Arne Fliflet
25 February 2008
08:54
Subject
Update/Fwd: 07/2263
From
Erik Ribsskog
To
John.Hook@amnesty.org.uk
Sent
25 February 2008 08:56
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 25, 2008 8:47 AM
Subject: Re: 07/2263
To: "arkiv@sivilombudsmannen.no" <arkiv@sivilombudsmannen.no>
Cc: "SMK Postmottak (SMK)" <postmottak@smk.dep.no>
Hei,
jeg skjønner ikke helt hva de mener.
De sier først at jeg bare trenger å sende et kort, undertegnet brev.
Og så sender jeg et kort, undertegnet brev.
Og så er ikke det bra nok, og de begynner å late som om at de tror alt er i orden, og at jeg ikke ønsker å klage
lenger, bare fordi jeg har oppdatert de med en e-post fra SMK, hvor de ber om addressen min.
Og de later som de er forrviret, på hva jeg ønsker å klage på, fordi jeg har sendt de et par oppdateringer.
Det burde være helt åpenbart for folk som driver med slikt til daglig, hva jeg ønsker å klage på og hvorfor.
Så jeg mener de gjør seg med vilje vanskelige.
Hvorfor, det kan jeg egentlig bare spekulere på.
Men dette var altså ment som en klage på saksbehandleren.
Så jeg kan ikke akkurat si at jeg har så stor tillit til den saksbehandleren, så hvis jeg skal gå videre i prosessen,
så synes jeg det hadde vært bra, hvis kanskje noen andre kunne se på dette, og at klagen på saksbehandler ble
undersøkt.
Så det var ikke for moro skyld at jeg skrev den e-posten her om dagen.
Jeg synes disse tingene burde avklares, før jeg går videre i prosessen, iom. at jeg synes at mangel på tillit, er en
faktor som gjør det meningsløst å gå videre med prossesen.
Jeg har også hatt mer kontakt med SMK, (Therese Steen, seniorrådgiver), i helgen, angående problemene hos
Sivilombudsmannen, så derfor sender jeg en kopi av denne e-posten til de.
Håper dette er i orden!
Mvh.
Erik Ribsskog
On 2/25/08, arkiv@sivilombudsmannen.no <arkiv@sivilombudsmannen.no> wrote:
> Til Erik Ribsskog
>
> Jeg viser til brev herfra 14. februar 2008 og regner med at du følger de anvisninger som er gitt der hvis du ønsker at klagen din skal behandles her.
>
> Med vennlig hilsen
>
> Arne Fliflet
E-mail to Sivilombudsmannen, 25/2. (In Norwegian).
Oppdatering/Fwd: 07/2263
25 February 2008
08:47
Subject
Oppdatering/Fwd: 07/2263
From
Erik Ribsskog
To
RagnøyToril
Sent
25 February 2008 08:48
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 25, 2008 8:47 AM
Subject: Re: 07/2263
To: "arkiv@sivilombudsmannen.no" <arkiv@sivilombudsmannen.no>
Cc: "SMK Postmottak (SMK)" <postmottak@smk.dep.no>
Hei,
jeg skjønner ikke helt hva de mener.
De sier først at jeg bare trenger å sende et kort, undertegnet brev.
Og så sender jeg et kort, undertegnet brev.
Og så er ikke det bra nok, og de begynner å late som om at de tror alt er i orden, og at jeg ikke ønsker å klage
lenger, bare fordi jeg har oppdatert de med en e-post fra SMK, hvor de ber om addressen min.
Og de later som de er forrviret, på hva jeg ønsker å klage på, fordi jeg har sendt de et par oppdateringer.
Det burde være helt åpenbart for folk som driver med slikt til daglig, hva jeg ønsker å klage på og hvorfor.
Så jeg mener de gjør seg med vilje vanskelige.
Hvorfor, det kan jeg egentlig bare spekulere på.
Men dette var altså ment som en klage på saksbehandleren.
Så jeg kan ikke akkurat si at jeg har så stor tillit til den saksbehandleren, så hvis jeg skal gå videre i prosessen,
så synes jeg det hadde vært bra, hvis kanskje noen andre kunne se på dette, og at klagen på saksbehandler ble
undersøkt.
Så det var ikke for moro skyld at jeg skrev den e-posten her om dagen.
Jeg synes disse tingene burde avklares, før jeg går videre i prosessen, iom. at jeg synes at mangel på tillit, er en
faktor som gjør det meningsløst å gå videre med prossesen.
Jeg har også hatt mer kontakt med SMK, (Therese Steen, seniorrådgiver), i helgen, angående problemene hos
Sivilombudsmannen, så derfor sender jeg en kopi av denne e-posten til de.
Håper dette er i orden!
Mvh.
Erik Ribsskog
On 2/25/08, arkiv@sivilombudsmannen.no <arkiv@sivilombudsmannen.no> wrote:
> Til Erik Ribsskog
>
> Jeg viser til brev herfra 14. februar 2008 og regner med at du følger de anvisninger som er gitt der hvis du ønsker at klagen din skal behandles her.
>
> Med vennlig hilsen
>
> Arne Fliflet
25 February 2008
08:47
Subject
Oppdatering/Fwd: 07/2263
From
Erik Ribsskog
To
RagnøyToril
Sent
25 February 2008 08:48
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Feb 25, 2008 8:47 AM
Subject: Re: 07/2263
To: "arkiv@sivilombudsmannen.no" <arkiv@sivilombudsmannen.no>
Cc: "SMK Postmottak (SMK)" <postmottak@smk.dep.no>
Hei,
jeg skjønner ikke helt hva de mener.
De sier først at jeg bare trenger å sende et kort, undertegnet brev.
Og så sender jeg et kort, undertegnet brev.
Og så er ikke det bra nok, og de begynner å late som om at de tror alt er i orden, og at jeg ikke ønsker å klage
lenger, bare fordi jeg har oppdatert de med en e-post fra SMK, hvor de ber om addressen min.
Og de later som de er forrviret, på hva jeg ønsker å klage på, fordi jeg har sendt de et par oppdateringer.
Det burde være helt åpenbart for folk som driver med slikt til daglig, hva jeg ønsker å klage på og hvorfor.
Så jeg mener de gjør seg med vilje vanskelige.
Hvorfor, det kan jeg egentlig bare spekulere på.
Men dette var altså ment som en klage på saksbehandleren.
Så jeg kan ikke akkurat si at jeg har så stor tillit til den saksbehandleren, så hvis jeg skal gå videre i prosessen,
så synes jeg det hadde vært bra, hvis kanskje noen andre kunne se på dette, og at klagen på saksbehandler ble
undersøkt.
Så det var ikke for moro skyld at jeg skrev den e-posten her om dagen.
Jeg synes disse tingene burde avklares, før jeg går videre i prosessen, iom. at jeg synes at mangel på tillit, er en
faktor som gjør det meningsløst å gå videre med prossesen.
Jeg har også hatt mer kontakt med SMK, (Therese Steen, seniorrådgiver), i helgen, angående problemene hos
Sivilombudsmannen, så derfor sender jeg en kopi av denne e-posten til de.
Håper dette er i orden!
Mvh.
Erik Ribsskog
On 2/25/08, arkiv@sivilombudsmannen.no <arkiv@sivilombudsmannen.no> wrote:
> Til Erik Ribsskog
>
> Jeg viser til brev herfra 14. februar 2008 og regner med at du følger de anvisninger som er gitt der hvis du ønsker at klagen din skal behandles her.
>
> Med vennlig hilsen
>
> Arne Fliflet
Diplomatisk immunitet. (In Norwegian).
Jeg pleier å lese de svenske og danske nettavisene, etter at jeg er ferdig å lese de norske.
Her står det om en som ble slått ned av en som har diplomatisk immunitet:
http://www.aftonbladet.se/sportbladet/innebandy/article1912385.ab
Hva er det konseptet med diplomatisk immunitet går ut på egentlig?
Er det fordi vedkommende da tilhører eliten, og at det er slik som i George Orwells 'Animal Farm', at noen dyr er likere enn andre?
Er det noen god grunn til at folk med diplomatisk immunitet ikke skal stilles til ansvar for forbrytelser de gjør?
Det er mulig de har en smart forklaring på det, men jeg skal ikke påstå at det virker helt åpenbart for meg.
Her står det om en som ble slått ned av en som har diplomatisk immunitet:
http://www.aftonbladet.se/sportbladet/innebandy/article1912385.ab
Hva er det konseptet med diplomatisk immunitet går ut på egentlig?
Er det fordi vedkommende da tilhører eliten, og at det er slik som i George Orwells 'Animal Farm', at noen dyr er likere enn andre?
Er det noen god grunn til at folk med diplomatisk immunitet ikke skal stilles til ansvar for forbrytelser de gjør?
Det er mulig de har en smart forklaring på det, men jeg skal ikke påstå at det virker helt åpenbart for meg.
Re: danish cartoonist
I'm not sure if I'm supposed to post here, on this message-board, since I'm not a muslim, but I'm trying anyway.
I'm from Norway, so I've been able to follow this on the Norwegian and Danish online newspapers.
And, as I've understood it, it's not really cartoons at all.
This is how I've understood it:
- A newspaper in Denmark, discovered that it was difficult to get drawers to draw illustration-drawings of Muhammed, when a writer needed illustration-drawings for a book he had written about Muhammed.
The reason that it was difficult to get drawers to draw drawings of Muhammed, was that the drawers feared for what the consequenses would be, if someone would retaliate.
- A newspaper, then wanted to make an article about this problem. That the drawers didn't dear to draw drawings of Muhammed, since they feard for retaliation.
Since the newspaper thought that the drawings were allowed to draw, according to the Danish law, then they thought it was wrong that the drawers should censor themselves, due to fear of facing retaliation due to hurting someones feelings.
So the newspaper, invited a lot of drawers to draw a drawing of Muhammed, to illustrate the article, and to show that the newspaper stood up for western values, freedom of speech and expression.
The newspaper thought that the drawers should be able to express themselves, without having to fear retaliation.
So, I suspect, that the media in the English-speaking countries, may have been a bit un-precise, when they have presented this story.
At least, if I'm not mistaking, then the word cartoon, in English, means cartoons, like in eg. Popeye.
While it was really drawings to illustrate an article that this was about.
An the article was written to show that the newspaper was standing up for western and democratic values.
I think what they meant, was that in a democratic society, noone should need to fear for their health of life, due to something that they write or say.
That what one write, draw or say, is protected by the freedom of speach/expression.
And that, if someone think one have broken the law, that restricts what one can write or saw, then this should be dealt with through the legal system.
And if the people in the country aren't happy with the legal-system, then they work for electing politicians who are going to change the law, according to democratic principles.
And, that one should let the law decide about things like this, and not feelings.
One shouldn't need to worry about hurting peoples feelings.
If people can't control the feelings, and this is caused by something that is within the law, then it's the people who can't control their feelings problem.
And then, if they can't adapt to western values, then maybe they did a mistake, when they moved to the west.
But, as I understand it, then most the problems weren't in Denmark.
But some people living in Denmark, brought the drawings with them, to their homeland etc., and then the problems started.
And they started liting up the Danish Embassy etc, and I think they also burned down a Norwegian one.
And ex-president Clinton said that, 'Then it was the Jews, now it's the Muslims'.
So he compared the paper standing up for western, democratic values with the Holocaust.
So I'm suspecting that the English-speaking world, have got this with the Muhammed drawings/cartoons, a bit wrong.
So I thought I could maybe try to write a post about this.
So, then we'll see how smart this is.
We'll see.