I got a text-message today telling me to contact you quoting Ref: 7597W0.
---------- Forwarded message ----------
From:
Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Nov 21, 2011 at 5:38 PM
Subject: Re: E-mail address Capital One (KMM22164405V93447L0KM)
To: Capital One - Abuse <
abuse@capitalone.com>
Hi,
I tried that option earlier today, with the secure messages.
But the website didn't want to let me set up an account for these messages, (for some reason).
I wonder if you have a proper e-mail address which I could send to.
In your last letter, you only gave me seven days, to get back to you.
I live at a lodge, (after two unfair, 'gestapo-like' evictions, in Liverpool and Sunderland), and here I don't get the post more often than once a week, normally.
So I couldn't reply to you within seven days this time.
Just to mention that while I remember this.
Maybe my account with you have been moved to another department due to the delay, from the lodge I live at, (Azalea Lodge), with the post?
This lodge doesn't have a reception and a manager here tickles me, when I stand in the office-door.
(A big guy, which I think is gay).
And it's a small office with often up to four people in.
It's like a meeting then, I think if I go into the office.
And I haven't got a post-rutine explaned.
The week before last, I got a letter by the House Manager, Lorraine.
She said they had been knocking on my door.
I think this sounds strange.
I'm a veteran from the infantery and am used with waking up when there was an alarm.
I think I would have heard knocking on my door.
Perhaps the food doesn't contain enough vitamins, so that staff get small muscles and can't make sound, when knocks?
Beats me.
Just to inform.
I also post about this on my blogg, to explain about my situation as a refugee, in the UK.
Thanks for your e-mail!
Could I please have a 'proper' e-mail address to Capital One?
Regards,
Erik Ribsskog
On Mon, Nov 21, 2011 at 4:37 PM, Capital One - Abuse
<abuse@capitalone.com> wrote:
Hello Erik Ribsskog,
Thanks for your message.
If you are a Capital One® customer in the United Kingdom (UK), please go
to www.capitalone.co.uk to enrol your account and send a secure message.
If you are not a Capital One customer but have a question for us, please
call us at 08458 400 400. Representatives are available 24 hours every
day.
Please note, calls to 0845 numbers will be charged at a local rate. The
cost will vary depending on your service provider. Calls may be
recorded/monitored for training purposes.
If you are calling from abroad, please call +44 115 993 8002.
Representatives are available 24 hours every day.
Since regular electronic correspondence is not a secure method of
contacting us and we wish to protect the integrity of account
information, Capital One prefers to discuss personal and
account-specific questions by secure message and telephone rather than
by e-mail. We assure you that all other electronic contact with us such
as viewing statements and making payments is secure.
We look forward to new opportunities to assist you.
Regards,
Capital One
Original Message Follows:
------------------------
Hi,
I'm trying to get the e-mail address for Capital One, (UK), since it's
expensive to call them from mobile.
Regards,
Erik Ribsskog
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