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Gmail - Update/Fwd: Complaint to Managing Director Sue Westwater/Fwd: Key to gate (again)








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Update/Fwd: Complaint to Managing Director Sue Westwater/Fwd: Key to gate (again)










Erik Ribsskog

<eribsskog@gmail.com>




Sun, Jan 6, 2013 at 11:28 AM





To:
csc@lht.co.uk


Cc:
info@tpas.org.uk







Hi again,

also, there is no key to the fuse-cabinet.

But the lock on the fuse-cabinet doesn't work, so it can be opened without a key.

And the fuse-cabinet, (whch only have switches in it, and no old-fashioned fuses), is on the outside of the building, (in a court), so anyone can open it, really.


Also, there is a community care system in the flat, which can listen to every word being said, I think.

(Since this used to be flats for the elderly, before LHT bought them.


Even if I don't understand how this could be an appartment for the elderly, in the old days.

Because this 'flat' is on two floors.

The entrance door is on the ground floor, and the rest of the flat is on the first floor.


So the stairs must have been a problem, I think, for these elderly.

Even if I think the stairs are ok, since I'm not that old.

It's ok with a bit excersice, I think.


But just for the record so to speak.

That was perhaps why these flats were sold, since the elderly must have complained about the stairs).

I also attach a picture of a lamp, (I think it must be), in the court.


It looks a bit strange, because someone has distroyed it a bit, I think.

Just something I thought about.

There also is a code-display on the gate, which isn't being used any longer, and which makes the gate difficult to understand, for new tenants, I think.


The gate locks automatically at around 6 PM, (I think it must be), and after that one would need a key to get passed the gate in a 'proper' way, I'd say.

Even if the lock to the gate is possible to open with ones fingers, from the outside, if one are strong.


But I once saw a person standing urinating outside the gate, and screaming for me to open the door.

I didn't realise why at the time, because the Housing Officer had told me everyone had been given keys for the gate.


So I thought then, that this was a hooligan, or something.

(And I called the Police and sent e-mails to LHT and the Council, If I remember it right).

Now I wonder if this person was urinating on his fingers to get them warm, so to get his feeling back in his fingers, to open the gate.


This isn't proper I think, so I wonder if you could just send me the key, (to the gate), which I've asked for twice earlier.

Because it's unhygenic if one have to urinate on ones fingers, to get ones fingers less numb, to open the look, from the outside.


It's better with a key, I think.

Why this strange system?

And all the tenants should have been given the key to the gate when they moved in, the Housing Officer told me when she sneaked in with the electricians.


Regards,

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Jan 6, 2013 at 4:15 AM
Subject: Complaint to Managing Director Sue Westwater/Fwd: Key to gate (again)
To: csc@lht.co.uk
Cc: info@tpas.org.uk


Hi,

I read on the LHT web-site that you are the Managing Director for LHT.

I want to complain about how LHT deal with my missing key for the gate.

I sent an e-mail to Custommer support, (who has the odd e-mail address 'csc'.


It's like something in Russia then, I think.

It should be called a word and not a code).

(And your e-mail address isn't mentioned on the website, beside your picture.


So that's a complaint as well, I think).

The Housing Officer now pretend that this is a problem with the gate.

The problem is I wasn't given the right key, (to the gate), when I moved in, in May.


Then also the electricity didn't work.

I reported this, and the Housing Officer sneaked in with a 'phoney' electritian, who fitted a smoke detector wrong.


And then let a second electrition fix a switch that didn't work, in the 'fuse-cabinet'.

The smoke detector made a noise, when I moved in, so I took it down.


And the heather, in the living-room, wasn't possible to switch off.

And no carpets in the stairs or bed-room.

And now I've complained a second time about the missing key for the gate.

And they still don't send the key.

They think it's a problem with the gate.

These people in your company don't care about customers, I think.


It's like they work in the Soviet Union, I think.

The woman at the induction, in your Walton-office in May was even chewing chewing-gum at the induction-meeting.

You have no respect for people, I think.

Is this in the Western World or is this in the Soviet?

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Dec 23, 2012 at 1:01 AM
Subject: Key to gate (again)
To: LHT Customer Service <csc@lht.co.uk>
Cc: info@tpas.org.uk


Hi,

I understand it if you are tired of all my e-mails, (to do with the Housing Benefit).

But I have earlier informed you that I haven't been given the key to the gate, when I moved in, in May.


The gate goes into lock, automatically, at night.

And if I go out at night, to buy a meal etc.

Then I sometimes strugle to get in, because it's difficult to open the lock, with ones fingers.


(Even if I'm a programmer and a cashier, from earlier years, so I have strong fingers).

So it would have been better to have a lock, I think.

I don't want to risk standing outside in the cold, all night, freezing to death.


That gate is a death-trap, I think.

I saw one person standing there, some months ago.

And I didn't realise that he was trapped out, (which I now think must have been the case).


Am I in some kind of house arrest, where I can't go out at night?

Is this the free west?

The code-display, (which Sarah explained about when she sneaked in with the electricians), isn't being used any longer.


So it isn't easy to understand, for new tenants, how the gate works.

And this wasn't explained on the induction.

It's a scandalous death-trap, I think.

And why haven't you sent me a new key in the post?


I've sent about this to Tpas earlier, (as I remember it, at least).

They haven't replied.

So I copy this e-mail to them, (and try again).

What has happened to the world, when you have death-traps and ignorance like this, from every organisation, it seems.


Did you wait for the world to go under, like the Norwegian internet-papers have written about?

The World didn't end, so please send my key to the gate in the post.


(You don't need to send Sarah here, on an unanounzed visit again).

If you want, I can go to your office, to pick up the key.

But do you understand which key I mean, and who should I ask for then, I was wondering.

Merry Christmas (hopefully, if I'm not caught by the death-trap-gate),

Erik Ribsskog








PIC_4890.JPG
88K








PS.

Her er vedlegget:

PIC_4890

Mer om Twitter-klage, (Mchansern)






Gmail - #7031592 Twitter Support: update on "Offensive content - Mchansern"








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










#7031592 Twitter Support: update on "Offensive content - Mchansern"










Erik Ribsskog

<eribsskog@gmail.com>




Sun, Jan 6, 2013 at 6:47 AM





To:
Twitter Support <support+id7031592@twitter.zendesk.com>







Hi,

well I don't like it that people I don't know get to personal.

So I still think this is offensive.

So I wanted to escalate this for a second opinion, please.


Regards,

Erik Ribsskog


On Wed, Jan 2, 2013 at 8:19 PM, GigiMessina <notifications-support@twitter.zendesk.com> wrote:



##- Please type your reply above this line -##







Twitter












GigiMessina, Jan 02 12:19 pm (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/articles/20069937
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
GigiMessina
Twitter Trust & Safety



johncons, December 29, 2012 05:27 am (PST): How can we help?: Offensive content
Reported user: @Mchansern
Offensive Tweet: https://twitter.com/Mchansern/status/283191448394928129
Text of Tweet: @johncons God jul Erik! Kos deg i jula.
Tweet time: Dec 24 2012 12:44:37 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: Few days ago
How many times has this happened?: Only once, (but I've sent you between fifty and one hundred similar reports lately).
This seems organised.
Further description of problem: This is a person I don't know who wishes me Merry Christmas and calls me by my first-name.
I think that's a bit akward and offensive, so I wanted to complain about this.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com






Message-Id:WRX4TZWF_50e4964e6e84c_2e1f10e6a7c194439da_sprut









Mer om Twitter-klage, (ArneOlsen3)






Gmail - #7019291 Twitter Support: update on "Offensive content - ArneOlsen3"








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










#7019291 Twitter Support: update on "Offensive content - ArneOlsen3"










Erik Ribsskog

<eribsskog@gmail.com>




Sun, Jan 6, 2013 at 6:42 AM





To:
Twitter Support <support+id7019291@twitter.zendesk.com>







Hi,

well, I don't want any thing to do with my father, so I think this is very offensive.

It's also like he calls me gay here, so I think this is even more offensive.



(Even if this account is impossible to verify, due to that it's new).

I wanted to escalate this for a second opinion.

Erik Ribsskog


On Wed, Jan 2, 2013 at 8:19 PM, GigiMessina <notifications-support@twitter.zendesk.com> wrote:


##- Please type your reply above this line -##







Twitter












GigiMessina, Jan 02 12:19 pm (PST): Hello,
While we understand your frustration, the reported behavior is not in violation of the Twitter Rules (http://twitter.com/rules).
Here are some quick tips to help you with your situation:
• Do not respond to the user. We have found that responding to someone who is intentionally attempting to aggravate you or others encourages them to continue their behavior.
• Block the user. You can block the user using the blocking feature described here: https://support.twitter.com/entries/117063
• Learn more about how to deal with abusive users: https://support.twitter.com/articles/15794
• Learn how to flag inappropriate media here: https://support.twitter.com/articles/20069937
As a policy, we do not mediate content and we do not intervene in disputes between users. This means that users are allowed to post potentially inflammatory content, provided that they do not violate the Twitter Rules.
If someone feels personally threatened, or if you believe the content you are reporting is prohibited in your local jurisdiction, please contact your local authorities with the information you provided to us. You can point local law enforcement to our Law Enforcement Guidelines here: https://support.twitter.com/articles/41949.
Please let us know if you believe the behavior has escalated or otherwise violates our rules.
Thanks,
GigiMessina
Twitter Trust & Safety



johncons, December 28, 2012 01:54 am (PST): How can we help?: Offensive content
Reported user: @ArneOlsen3
Offensive Tweet: https://twitter.com/ArneOlsen3/status/283084473057288193
Text of Tweet: @HomsenDin @johncons Det var endelig en hyggelig melding. God jul til deg også!
Tweet time: Dec 24 2012 05:39:32 via web
What are you reporting?: This user keeps sending me @replies and I don't want to receive them.
Blocked user(s): Yes
How long ago did this begin?: Few days ago
How many times has this happened?: Only once, (but this is a new account which seems dedicated to attacking me).
I've sent you between fifty and one hundred similar reports lately.
This seems organised.
Further description of problem: This is someone who uses my fathers name.
I have a child-negelct case against my father, and I only want to have contact with him trough lawyers.
So I think this is very offensive.
Your full name: Erik Ribsskog
I understand that Twitter may provide third parties, such as the affected user, with a copy of this report.
Twitter username: @johncons
Email address: eribsskog@gmail.com






Message-Id:B9EGSHXN_50e496519d262_429a1269a701948826b_sprut









Jeg sendte en klage til LHT






Gmail - Complaint to Managing Director Sue Westwater/Fwd: Key to gate (again)








Gmail



Erik Ribsskog
<eribsskog@gmail.com>










Complaint to Managing Director Sue Westwater/Fwd: Key to gate (again)










Erik Ribsskog

<eribsskog@gmail.com>




Sun, Jan 6, 2013 at 4:15 AM





To:
csc@lht.co.uk


Cc:
info@tpas.org.uk







Hi,

I read on the LHT web-site that you are the Managing Director for LHT.

I want to complain about how LHT deal with my missing key for the gate.

I sent an e-mail to Custommer support, (who has the odd e-mail address 'csc'.


It's like something in Russia then, I think.

It should be called a word and not a code).

(And your e-mail address isn't mentioned on the website, beside your picture.


So that's a complaint as well, I think).

The Housing Officer now pretend that this is a problem with the gate.

The problem is I wasn't given the right key, (to the gate), when I moved in, in May.


Then also the electricity didn't work.

I reported this, and the Housing Officer sneaked in with a 'phoney' electritian, who fitted a smoke detector wrong.


And then let a second electrition fix a switch that didn't work, in the 'fuse-cabinet'.

The smoke detector made a noise, when I moved in, so I took it down.


And the heather, in the living-room, wasn't possible to switch off.

And no carpets in the stairs or bed-room.

And now I've complained a second time about the missing key for the gate.

And they still don't send the key.

They think it's a problem with the gate.

These people in your company don't care about customers, I think.


It's like they work in the Soviet Union, I think.

The woman at the induction, in your Walton-office in May was even chewing chewing-gum at the induction-meeting.

You have no respect for people, I think.

Is this in the Western World or is this in the Soviet?

Erik Ribsskog


---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Dec 23, 2012 at 1:01 AM
Subject: Key to gate (again)
To: LHT Customer Service <csc@lht.co.uk>
Cc: info@tpas.org.uk


Hi,

I understand it if you are tired of all my e-mails, (to do with the Housing Benefit).

But I have earlier informed you that I haven't been given the key to the gate, when I moved in, in May.


The gate goes into lock, automatically, at night.

And if I go out at night, to buy a meal etc.

Then I sometimes strugle to get in, because it's difficult to open the lock, with ones fingers.


(Even if I'm a programmer and a cashier, from earlier years, so I have strong fingers).

So it would have been better to have a lock, I think.

I don't want to risk standing outside in the cold, all night, freezing to death.


That gate is a death-trap, I think.

I saw one person standing there, some months ago.

And I didn't realise that he was trapped out, (which I now think must have been the case).


Am I in some kind of house arrest, where I can't go out at night?

Is this the free west?

The code-display, (which Sarah explained about when she sneaked in with the electricians), isn't being used any longer.


So it isn't easy to understand, for new tenants, how the gate works.

And this wasn't explained on the induction.

It's a scandalous death-trap, I think.

And why haven't you sent me a new key in the post?


I've sent about this to Tpas earlier, (as I remember it, at least).

They haven't replied.

So I copy this e-mail to them, (and try again).

What has happened to the world, when you have death-traps and ignorance like this, from every organisation, it seems.


Did you wait for the world to go under, like the Norwegian internet-papers have written about?

The World didn't end, so please send my key to the gate in the post.


(You don't need to send Sarah here, on an unanounzed visit again).

If you want, I can go to your office, to pick up the key.

But do you understand which key I mean, and who should I ask for then, I was wondering.

Merry Christmas (hopefully, if I'm not caught by the death-trap-gate),

Erik Ribsskog






brev lht januar.jpg
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PS.

Her er vedlegget:

brev lht januar