Jeg sendte enda en e-post til the Isle of Man Steam Packet Company

Erik Ribsskog
<eribsskog@gmail.com>

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Your booking at Adelphi Hotel

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Erik Ribsskog

<eribsskog@gmail.com>




Thu, Apr 11, 2013 at 4:02 PM

To:
iom.reservations@steam-packet.com

Cc:
adelphihotel@hotmail.com, l.kennedy@easylaw.co.uk, "emb.london" <emb.london@mfa.no>, "hv-02.kontakt" <hv-02.kontakt@mil.no>, enquiries@tynwald.org.im, gudmundur.einarsson@efta.int, eftacourt@eftacourt.int, Elin.BJERKEBO@efta.int







Hi,

I'm refering to your letter which I recieved yesterday, (and attach a photo of).

Like you can see in the forwarded e-mail, I had also paid for a hotel-room, at Adelphi hotel, in Douglas, for around £35, for my short holiday, to Isle of Man.

It says that they don't refund the tickets if one doesn't use the hotel-room, so you owe me more than for the ferry-trip, I think.

Also your SIA-ID guys, who didn't wear any uniform with your logo, they patted me all over my upper-body, in a way that was almost like homosexual sex, I think.

This was very embarrasing, and I felt Mr. Morton, (I think his name was), hands on me, for days, after this 'near-gay-experience', like we say, in Norway.

Do one have to be homosexual to go to a holiday in the Isle of Man?

It seems like that to me.

Who employed these 'goons' who seemed to me, hadn't shaved, for a weeks, (Mr. Moreton), and the other guy hadn't washed his hair for weeks, it seemed.

What the hell was this?

Some kind of sharia or vendetta or something?

The captain of your ferry, was just gossiping, like a woman.

He didn't know who had sent you an e-mail, even so he refered to it.

How can people take your ferry-company serious when you listen to gossip?

This was a scandal, I think.

If this had been in America I would have gotten millions of dollars in compensation, I think.

And you only give me the money for the ticket.

I'm an earlier Store Manager and Home Defence-guy, from Norway.

This is like you disgrace the Norwegian Home Defence.

This was sickening, I think.

You should pay a lot more compensation when you mess with people like this, I think.

This was like a terrorist-act, I think.

To SIA-guys, an African woman, one captain John and a Police-officer terrorising me.

Who is behind this?

The mafia, the CIA, Al Quaida?

It's a disgrace to the free world.

Companies should be made to pay for terrorising people like this, so to scare other companies from doing the same.

Like they do in America.

Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Sun, Mar 31, 2013 at 3:21 AM
Subject: Fwd: Your booking at Adelphi Hotel
To: adelphihotel@hotmail.com
Cc: l.kennedy@easylaw.co.uk, "emb.london" <emb.london@mfa.no>, "hv-02.kontakt" <hv-02.kontakt@mil.no>

Hi,

I didn't get on the ferry to Isle of Man, today, (Saturday), because of problems, at the Ferry-terminal.

When I went in there, two guys from SGI, (a security-company), wanted to look in my bag.

On guy was unshawen and the other guy had greasy hair.

So I thought these could have been criminals that wanted to steal my bag.

But on guy showed me his ID, and he worked for 'SIA' it said, and his name was Mr. Morton, (the unshaven guy), or something.

The Police was also there.

(I don't know if the ferry company called them).

SIA was happy with me to go with the ferry.

But then the captain, (John?), told me I couldn't go, because of something on my blog, taken out of context.

And someone had sent him a e-mail-threats, in my name, (he said).

(He had a printed e-mail there that was folded, so I don't know who sent it).

A Police officer with number '8156'.

Wondered if I could close down my blog, since someone sends threatening e-mails all the time, in my name.

But there's something called freedom of speach, isn't it?

So I just said I could close it if I wanted to.

(But that would be to give in to terror, I think).

The Police officer told me to tell them if I knew who sent the e-mail, (in my name).

I said I'll do that.

But that's really their job to find out, isn't it?

Seems the Police want's to have a 'cowboy-image' and are afraid to be called nerds, and therefore don't want to investigate e-mail-crime.

Something like this.

I used to work out at the Adelphi hotel in Liverpool, after a collegue, (Karianne), recomended this hotel for working out, (when we worked at Arvato, in the Cunard Building).

So I thought Adelphi seemed fine, at the Isle of Man.

I thought you perhaps had the same owners, (or something), you see.

I send a copy e-mail to my lawyer since someone make my life hell, by sending fake e-mails in my name.

I just thought I'd go at an Easter Holiday to Isle of Man, and have a look at the Thynwald etc, (with the viking-ship-flag), to get away a bit, since I haven't been out of England, since 2005.

But unfortunately, due to the ferry company, this wasn't possible.

But I didn't want to argue, with the captain.

(After September 11th etc., I don't think one should do that).

So I just said I would celebrated Easter at home, and left the ferry-terminal, (but I had to chat with the Police-offer, while I went out of the 'ferry-company-area'.

Sorry that I didn't explain earlier why I didn't go to get the room, that I'd book.

But I thought this scene was very embarrasing, so I thought I had to go and drink some lager, before I went home.

The Police-officer also wanted to know where I lived, so I wondered a bit if Police would be on my door, when I got home, so I went and had some pints, because I had had enough embarasment for one day.

Sorry about this!

Best regards,

Erik Ribsskog

---------- Forwarded message ----------
From: Booking.com <customer.service@booking.com>

Date: Fri, Mar 29, 2013 at 10:43 PM
Subject: Your booking at Adelphi Hotel
To: eribsskog@gmail.com

Thank you, Erik! Your booking is now confirmed.






Best Price Guaranteed
Print













Booking number

777190006




PIN code


0307



E-mail

eribsskog@gmail.com



Booked by

Erik Ribsskogeribsskog@gmail.com





Your reservation:

1 night,
1 room
1








Check-in:
Saturday, 30 March 2013

(from 12:00 - 22:00)









Check-out:
Sunday, 31 March 2013

(from 10:00 - 11:00)








Single Room

£ 29.17




VAT (20%) included

£ 5.83




Total price

£ 35

Please note: additional supplements (e.g. extra bed) are not added to this total

Change of plans? Hey, it happens.

Visit My Booking.com to edit your dates. You can also reserve parking, request a bigger bed or even add breakfast to your stay.

Don’t have an account? No problem. Sign-in not required!

Adelphi Hotel



Address:
15 Stanley VW Broadway
Douglas, IM2 3JA
United Kingdom



Phone:
+441624676591


E-mail:
adelphihotel@hotmail.com


Travel information:

Show directions

Room details













Guest name:

Erik Ribsskog



for max. 1 person.

Meal plan:

Breakfast is included in the room rate.

Prepayment
:

100 percent of the first night will be charged on the day of booking.

Cancellation policy:

If cancelled up to 7 days before date of arrival, no fee will be charged.If cancelled up to 1 day before the date of arrival, 100 percent of the first night will be charged.If cancelled later or in case of no-show, the total price of the reservation will be charged.

Cancellation cost:

From 29 March 2013 23:42 [CET]
:
GBP
35

This reservation can not be cancelled free of charge.

Hotel policies

Guest parking:

Free public parking is possible at a location nearby (reservation is not needed).

Internet:

WiFi is available in all areas and is free of charge.

Customer Service Info

Local number: 0800 376 3580

When abroad
:
+44 20 3320 2609

Payment

You have now confirmed and guaranteed your booking by credit card.
All payments are to be made at the hotel during your stay, unless otherwise stated in the hotel policies or in the room conditions.
Please note that your credit card may be pre-authorised prior to your arrival.

This hotel accepts the following forms of payment:

Visa, Euro/Mastercard, Maestro, Solo, Switch

Don't forget

You can change or cancel your booking via our online self service tool My Booking.com:
https://secure.booking.com/myreservations.html?tmpl=profile/myreservations;bn=777190006;pincode=0307

Have a great trip!
- The Booking.com Team

PIC_7677.JPG 99K

PS.

Her er vedlegget:

Jeg sendte en e-post til ICO

Erik Ribsskog
<eribsskog@gmail.com>

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Response from the Information Commissioner's Office

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Erik Ribsskog

<eribsskog@gmail.com>




Thu, Apr 11, 2013 at 2:00 PM

To:
new casework <acknowledgement@ico.org.uk>





Hi,

thank you for your e-mail!

What I though of, was that people entering my flat, without an appointment, could get personal information about me, since I then don't have time to prepare the flat, for guests.

Also, the Virgin-engineer that broke my printer, also looked at my PC.

PC means Personal Computer.

So this is personal information and data.

Perhaps these people should not be three at a time, and not look at ones computer.

What if I had a girl-friend and had naked pictures of her on my computer?

There are many other examples.

I've learned about this at business-school, in Norway.

We called it 'personvern', (meaning person procection).

I think this possibly could be a case for you.

Also, I'm still wondering about Ofcoms general enquiery e-mail address.

And also Virgin's general enquiery e-mail address.

You don't seem to provide me with these?

Wouldn't it be part of your job to provide me with information like that?

Could I please have this escalated to your line-manager for a second opinion.

Regards,

Erik Ribsskog

On Thu, Apr 11, 2013 at 11:44 AM, new casework <acknowledgement@ico.org.uk> wrote:

Dear Mr Ribsskog

Thank you for your further correspondence dated 5 April 2013.

Unfortunately the matters you have raised do not appear to relate to the Data Protection Act 1998 (DPA).

The DPA is specifically concerned with ‘personal data’, and gives certain rights to individuals regarding their personal data. Personal data is information which identifies

a living individual and is all about them. An individual entering your flat without an appointment is not an issue which would be covered by the DPA.

As I outlined in my previous email, you may be best placed to raise your issues with Virgin or Ofcom directly.

If you would like more information on the DPA or clarification of the issues the office can address please see our website

www.ico.org.uk or contact our helpline on 0303 123 1113.

Yours sincerely

Amy Holmes

Case Officer

First Contact Group

From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 05 April 2013 19:44
To: new casework
Cc: l.kennedy@easylaw.co.uk; emb.london; hv-02.kontakt
Subject: Re: Response from the Information Commissioner's Office

Hi,

these organisations might have a 'contact'-page, on their website.

But they don't have a general enquiery e-mail address anywhere on them.

Just for starters.

And isn't it a breach on my Data Protection, when a Virgin-guy wants to go in to my flat, without an apointment?

But if you have a general enquiery e-mail address, to Ofcom, (and Virgin), that would have been very fine!

Best regards,

Erik Ribsskog

On Fri, Apr 5, 2013 at 12:06 PM, new casework <acknowledgement@ico.org.uk> wrote:

Dear Mr Ribsskog

Thank you for your email of 4 April 2013. This was sent to the Information Commissioners Office.

The Information Commissioners Office is responsible for regulation of the Data Protection Act 1998 and the Freedom

of Information Act 2000.

From your correspondence it would appear that the issues you raise do not fall within the remit of this office. However,

I have provided links to the contact pages of Ofcom and Virgin Media which may be of use to you:

http://www.ofcom.org.uk/contact-us/

https://help.virginmedia.com/system/selfservice.controller?CONFIGURATION=1001&PARTITION_ID=1&TIMEZONE_OFFSET=&USERTYPE=1&VM_CUSTOMER_TYPE=Cable&CMD=ESCALATION_REQUEST

I am sorry we were not able to be of more assistance to you on this occasion.

Yours sincerely

Amy Holmes

Case Officer – First Contact Department

The Information Commissioners Office

From: Erik

Ribsskog [mailto:eribsskog@gmail.com]

Sent: 04 April 2013 16:46
To:
Cc: emb.london; l.kennedy@easylaw.co.uk; hv-02.kontakt
Subject: Problems with Virgin Broadband

Hi,

I read about ICO on Ofcom's website.

I couldn't fine e-mail addresses to Ofcom or Virgin, so I write to you.

I was recomended Virgin, by a fellow study abroad student, at University of Sunderland, in 2004.

(For mobiles, but anyway).

I've earlier had Nextgentel, (in Norway), and BT, (at an earlier address).

They drilled a whole in the wall, and just put some paste, (or something in it), and asked me to paint over it.

Also, they were three people, and BT were only one, (at the place I lived in 2005/06).

I think this was strange.

I still use my mobile broadband, because they couldn't get it to work.

I said I'd reinstall Windows.

But that wasn't enough.

A few minuttes after the three Virgin-guys left.

I got a call from Paul, who had told me to call him tomorrow, if the broadband didn't work.

(Because I had to say something to get them out of the appartment.

So I said I'll reinstall Windows.

And if the modem still doesn't work, I'll call Virgin'.

Then a third guy; (who got here later, after the other two were finished).

An older guy named Paul.

(Who also had a Virgin uniform).

He wrote his phone-numer down, on a Virgin folder.

After asking me if I had a pen.

He then called me, just a few minutes, after they left.

And said Virgin would be back in my flat, on Wednesday morning.

To switch some stuff in the white box.

I asked him if the internet would work in the mean-time.

He said it would.

I said that then I don't any more people here to wake me up.

Then I don't want any more Virgin-staff here.

I think it's something funny going on.

I've had broadband for years, both in Norway and in the UK, and never have any of the broadband-companies wanted to come back to my flat, to switch some broadband-stuff.

And without sending a letter.

This I wanted to complain about.

Is this to install something that is breaching my data protection, I'm wondering.

This is harassment, I think.

Erik Ribsskog

____________________________________________________________________


The ICO’s mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted.
Communication by internet email is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to email any information, which if disclosed to unrelated third parties would be likely to cause you distress. If you
have an enquiry of this nature please provide a postal address to allow us to communicate with you in a more secure way. If you want us to respond by email you must realise that there can be no guarantee of privacy.
Any email including its content may be monitored and used by the Information Commissioner's Office for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software may also be used. Please
be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
The Information Commissioner's Office cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks.
__________________________________________________________________

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web:
www.ico.org.uk

____________________________________________________________________


The ICO’s mission is to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.

If you are not the intended recipient of this email (and any attachment), please inform the sender by return email and destroy all copies. Unauthorised access, use, disclosure, storage or copying is not permitted.
Communication by internet email is not secure as messages can be intercepted and read by someone else. Therefore we strongly advise you not to email any information, which if disclosed to unrelated third parties would be likely to cause you distress. If you have an enquiry of this nature please provide a postal address to allow us to communicate with you in a more secure way. If you want us to respond by email you must realise that there can be no guarantee of privacy.
Any email including its content may be monitored and used by the Information Commissioner's Office for reasons of security and for monitoring internal compliance with the office policy on staff use. Email monitoring or blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.
The Information Commissioner's Office cannot guarantee that this message or any attachment is virus free or has not been intercepted and amended. You should perform your own virus checks.
__________________________________________________________________

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 Fax: 01625 524 510 Web: www.ico.org.uk

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