From: eribsskog@gmail.com Erik Ribsskog
To: customer.relations@barclays.co.uk customer.relations@barclays.co.uk
Date: Sat, 8 Dec 2007 10:17:03 +0000
Subject: Re: Re: Regarding complaint. [#953557]

Hi,

In my e-mail to you, I was asking to escalate a complaints issue to Customer
Relations Team Management-level.

I'm not sure if it is this that you have acctually done.

So I would think it would be very fine if you could please explain this do
me.

And also if you have the possibility to sign with a signature, just for the
case of future referencing, then that would
be very fine!

Thank you very much for your help in advance!

Yours sincerely,

Erik Ribsskog


On 12/8/07, customer.relations@barclays.co.uk <
customer.relations@barclays.co.uk> wrote:
>
>
> Acknowledgement of your complaint of 7th December 07
>
> Dear Mr Ribsskog,
> Thank you for your email providing us with the further information we need
> to begin investigating your complaint.
>
> Your complaint has now been forwarded to a Customer Relations Manager who
> will respond to you within the next five bank working days. Please note that
> for security reasons they will respond to you in writing rather than email.
>
> We want to reassure you that we are dealing with your complaint as quickly
> as possible and will investigate all aspects fully.
>
> Please see our website for further information on how we deal with
> complaints, http://www.barclays.co.uk/contact_us/leaflet.html
>
> Yours sincerely
>
> Internet Care Team
> For and on behalf of
> Barclays Bank plc.
>
>
> -----------------
> Tracking Number: [953557]
> Please quote this unique tracking number for your email in any future
> emails regarding this matter. Thank you.
>
>
>
>
>
>
>
> This e-mail and any attachments are confidential and intended solely for
> the addressee and may also be privileged or exempt from disclosure under
> applicable law. If you are not the addressee, or have received this e-mail
> in error, please notify the sender immediately, delete it from your system
> and do not copy, disclose or otherwise act upon any part of this e-mail or
> its attachments.
>
> Internet communications are not guaranteed to be secure or virus-free.
> The Barclays Group does not accept responsibility for any loss arising
> from unauthorised access to, or interference with, any Internet
> communications by any third party, or from the transmission of any viruses.
> Replies to this e-mail may be monitored by the Barclays Group for
> operational or business reasons.
>
> Any opinion or other information in this e-mail or its attachments that
> does not relate to the business of the Barclays Group is personal to the
> sender and is not given or endorsed by the Barclays Group.
>
> Barclays Bank PLC.Registered in England and Wales (registered no.
> 1026167).
> Registered Office: 1 Churchill Place, London, E14 5HP, United Kingdom.
>
> Barclays Bank PLC is authorised and regulated by the Financial Services
> Authority.
>