Erik Ribsskog
Flat 3
5 Leather Lane
Liverpool 6. February 2008
L2 2AE
British Broadcasting Corporation
Broadcasting House
Portland Place
London
W1 1AA
COMPLAINT
I've been having some problems with postings on the BBC message-board, being removed
for no obvious, to me at least, reason.
Then, I've been trying to write to the Moderators, to try to get them to explain to me, what
it is in particular, that is wrong with the message-board postings.
But I haven't managed to recieve any answer to this e-mails.
So I think I have to try to complain about this.
The e-mails in question, are three e-mails I sent to england.moderators@bbc.co.uk, last
automn.
When I didn't recieve any answer to the mentioned e-mails, then I also tryed to send
reminders about this, on 28/8, 26/10 and 6/11, of last, for the respective e-mails.
But I still didn't recieve any answer to eighter the original e-mails, or the reminders.
So I tried to send a complaint about this, to info@bbc.co.uk, on 6/11, and then a
reminder, on 23/11, but I didn't recieve any answer to any of these e-mails.
Then I tried to call the BBC customer support, on 0870 010 0222, on 3/1, and then
I got adviced, to send a web-mail, from the BBC website, since the BBC customer
service representative, thought that it was more likely to get an answer, if one
used the webmail-function, to send a complaint on the moderators, than if one
used the e-mail address, that I had been using, thats info@bbc.co.uk.
So I sent a web-mail, from the URL: http://bbc.co.uk/feedback, on 3/1, but I
haven't recieved any answer to this web-mail yet, so I thought I should maybe
try to send a letter.
I'm enclosing copies of the mentioned e-mails, and I'm also going to enclose screen-shots,
taken of the web-mail message, which I sent from the http://bbc.co.uk/feedpack URL, on 3/1.
So I hope you have the chance to have a look at this, and thank you very much in advance
for your help!
Yours sincerely,
Erik Ribsskog