Erik Ribsskog
Flat 3
5 Leather Lane
Liverpool 6. February 2008
L2 2AE
McDonalds Resturants Ltd.
11-59 High Rd.
East Finchley
London
N2 8AW
COMPLAINT
1. On Saturday, 8/12, at around 7.40 PM, it says in my calendar, an incident occured on
your resturant in Lord. St., Liverpool.
I've written about the incident on my blog, but I've been having some problems with
sending e-mails to McDonalds, since there seem to be some problems with your
e-mail address. (More about this later in the letter).
Here are the links to my blog, describing the incidents. (Sorry if there is some not so
fine language being used on the blog, but I remember that I got a bit upset by the
episode, so sorry about this!):
I shouldn't have eaten that burger.
I wonder what it was in it.
Was it human meat?
Once, on Lidl, I bought a tin of minced meat.
Reduced price.
And in it, I found like an arteri, or vain, or maybe it was even something worse.
But I don't think it could have been from a cow.
Since then I think the diameter of the arierie or vain, should have been bigger.
But I wonder if it could have been something even worse.
Not good.
It was on McDonalds in Chruch Street in Liverpool by the way.
And the girl I ordered the Big Mac from.
In the check-out furthermost to the left, of the manned check-outs, at 7.40 pm, it says.
I wrote this in my notebook, since I thought it was peculiar with the sixteen year old girls
who was just standing there, in the check-out, to the right, from the check-out, from wich
I got my burger.
When I went into McDonalds, it was a group of African boys, making a lot of noise there.
And it was also two African men, in their twenties or thirties maybe, who were standing to
the left in the premises, a bit closer to the enterence-door, than where the check-out is.
It seemed to me like they were observing the premises.
They were McDonalds staff.
And usualy McDonalds staff are working.
McDonalds in Liverpool City Centre on a Saturday Night.
Then I think that the staff should really have been occupied with some type of work-task.
Then a blond man in his forthies maybe, arrived.
And he was singing almost.
Totally peculiar, and like he wasn't aware of other people around him than the check-out
staff, to which he ordered and more or less sang to, I seem to remember.
It was almost like he was in some kind of trance.
And he was ordering from the girl maning the check-out furthermost to the left.
(from the customers view).
Then a guy appeared who seemed to want to complain about his drink, and change it to
a new drink.
And both of these customers, both got served before me, even if I had waited longer, in
the two queues furthermost to the left.
I was standing behind the two sixteen year old girls.
And it seemed like they were only standing there, and that the check-out they were standing
in from out, wasn't maned at all.
Even if I moved to the check-out furthermost to the left, and stood there for maybe five
minutes (or something like that).
The queues in the two check-outs furthermost to the right, went very slowly.
So I moved to the queue behind the two girls.
Then all the african boys, in the queue furthermost to the left, exited from the premises.
Then the blond guy in his thirties or forthies appeared.
And then the one who was switching the drink.
Then I moved to the queue behind these two, since no person arrived to man the check
out that was the second to the left, (where the girls were waiting).
I suspect that the girls were only standing there, and pretending to be waiting for an order
which they had ordered.
But that the check-out really wasn't maned.
I think that the two staff I mentioned earlier, were observing the premises during all of this.
When I got the burger from the girl.
Then I gave her a two pound coin.
I said it was alright, that she could just keep the one pence coin if she wanted.
And then I said bye or something I guess.
But the girl didn't look up.
And she return or give a salutation or anything like that.
She was just being quiet.
Had she become a bit ashamed?
Or had she suddently become shy, from some sort of cryptical reason?
I'm not quite sure.
But Brits are usually polite, so I thought this was a bit peculiar.
I got a bit sick of the burger.
The mentioned Lidl, was the one close to London Rd, by the way, just to include this as
well.
The lesson from this, I think, should be not to eat the burgers, when the check-out staff,
don't deer to look you in the eyes, after they have given you the burger.
I think this will have to be the conclution regarding this.
Posted by johncons at 13:45'.
http://johncons-mirror.blogspot.com/2007/12/big-mac.html
I think that it must have been something wrong with the Big Mac.
I haven't had that much flatulece before, if thats the right term, like in the last couple of
days.
And I've also been in general bad shape.
So the lesson to be learned, I guess, is not to eat burgers, that you recieve from
resturant-representatives, who don't deer to look you in the direction of your eyes,
or even look up, after they have given you the burger.
And if someone are wondering why I'm not contacting the police about this:
(Which is described in this link:
http://johncons-mirror.blogspot.com/2007/12/big-mac.html).
The reason is that The Merseyside Police, aren't returning my calls.
I even went to the Norwegian Consulate in town, and they contacted the police
regarding this, but even after this, the police still aren't calling me back.
This was regaring an harassment at work case, which is conected to a organised
crime/mafia/mob/trafficing-case with my last employer.
There has also been problems with harassment,lies and unprofessional conduct from
the Merseyside Police, so it's not only the problem with them not returning my calls,
it's also the problem with that I seem to have lost a bit of confidence in them.
But I haven't got any founds, so I can't get anywere.
Since, I have to use so much time, to try to deal with the organised crime network
problems, and problems with the Government in both counties (Britain and Norway).
To try to get some help to deal with the problems.
(I can't really say that I've done something wrong eighter, that should justify these
problems, and the lack of help from the Government etc).
But, what I was thinking.
Is, that I could try to complain to McDonalds about this.
The incidents from the link above.
Since I think I must have been food-poisoned.
And maybe McDonalds also are ably to deal with these more professional and
responisble than the police(?)
I'll try to update the blog later on this.
So it will be interesting to see, if this will bring any results.
Posted by johncons at 02:45 '.
http://johncons-mirror.blogspot.com/2007/12/big-mac-ii.html
So I think it would be very fine, if you had the chance to investigate this!
2. On 10/12, I tried to send an e-mail to the e-mail address mentioned on your website,
www.macdonalds.co.uk.
It's the e-mail address: customerservices@mcdonalds.co.uk.
But I only got an e-mail with this error-message in return:
'Your message To: customerservices@mcdonalds.co.uk Subject: Complaint - Food
Poisoning Sent: Mon, 10 Dec 2007 12:03:03 -0000 did not reach the following recipient(s):
customerservices@mcdonalds.co.uk on Mon, 10 Dec 2007 12:02:36 -0000 Unable to
deliver the message due to a communications failure'.
So, later on 10/12, I called your customer service on 0870 524 4622, and got informed
that your e-mail address wasn't always working, so I was asked to try to send the e-mail
again later.
On 23/12, I tried to send the e-mail again, but I still got the same error-message in return.
On 8/1, I spoke with team-manager Ronda Floyd, and she said that the e-mail address
should be working now.
On 9/1, I tried to send an e-mail again, to customerservices@mcdonalds.co.uk, but I still
only got an error message, like before.
(I'll enclose the mentioned e-mails with the complaint).
So this, the problem with the customerservices@mcdonalds.co.uk e-mail address, has led
to me being a bit delayed in sending this complaint.
I think it would be very fine if you had the oppertunity to try to find out what it was that
was going on, surrounding the incident at your Lord St. branch in Liverpool, on 8/12,
and also if you had the oppertunity, to try to find out what the problems with the
customerservices@mcdonalds.co.uk e-mail address is about.
I've been having some problems with what I suspect could be organised criminal networks,
at my former workplace Arvato Services Ltd., on Burger King, Argos, Tesco, Lidl, Currys,
etc., so that's one of the reasons that I think this should maybe be investigated, since I
suspect a bit that these incidents could be linked.
I hope that this is alright, and thank you very much in advance for your help!
Yours sincerely,
Erik Ribsskog