fredag 13. juni 2008

E-mail to the LGO, 13/6/08.




Google Mail - complaint against Liverpool City Council our ref 08 000 279










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




complaint against Liverpool City Council our ref 08 000 279











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jun 13, 2008 at 9:18 AM




To:
st3york@lgo.org.uk






Hi,

 

I can't see that I have recieved an answer to this e-mail yet, so that's why I'm sending it again.


Hope this is alright!

 

Yours sincerely,

 

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: May 21, 2008 8:03 AM

Subject: Re: complaint against Liverpool City Council our ref 08 000 279
To: st3 york <st3york@lgo.org.uk>

 

Hi,

 

I'm refering to our phone-call, on Monday, where I explained that I would have a closer look at the compaint, and

call you back the next day. (Tuesday, yesterday).

 

Unfortunaltly, I was a bit busy yesterday, but I have thought a bit more about this now, so I'm sending you this

e-mail.

 

Like I explained in the phone-call, my main complaint, against the gym, was that the (female) washing-staff,

where washing the mens chaning-room, within the opening hours, on several (at least two) occations.

 

I also explained, that I had been working-out in other council/university-run gyms, in Oslo and Sunderland,

but that I hadn't seen this before, that the female washing-staff was washing the mens changing room,

within the opening hours.

 

I've been thinking a bit more about how to explain this, and I think one must probably say, that this, that

the washing-women wash the mens changing-room within the opening hours of the gym, must be said

to be indicent(?)

 

And this gym is not like a private gym, but it's a council run gym, open to all members of the public, and

run by the tax-payers money.

 

The council, explained that they had changed the 'washing-regime', after recieving my complaint, but after

I've been thinking more about this, I think it's a bit strange anyway.


Since, I think that the staff at the gym should have stopped the washing-women, acting like this, I remember

that there was plenty of staff there, the last time this happend, they were just standing in the reception-area,

without doing any work-tasks, maybe 10 or 15 minutes before the gym closed, looking at me, more or less,

smiling, when I left the gym, the last time this happend.

So, I think that staff must have been aware of this.

 

So, I think that there must have been something going on at the gym, since the staff didn't react, when the

washing women did this.


So I don't think it's enough by the Council, to say they've changed the washing regime, since I think there

must be problems with the staff as well, since they didn't reflect or react at this procedure.

 

I think both the washing-staff, and the gym-staff and management, should have understood, by themselves,

that it's maybe a bit indecent, to let the washing-women wash the mens changing-room during the opening

hours of the gym, while the changing-room is being used.

 

So I think that there must be something going on there, since noone reflected on this.

 

So, I think that maybe the situation at the gym, should be looked a more into, by the Ombudsman, since

I think that there must have been something strange going on there.


I haven't had the time to look at the complaint that much, and this was from last year, so I don't remember

the details that well, but I remember that I was thinking, that there were a lot of strange things going on at

the gym.


So I'm forwarding you the complaint I sent the gym, so maybe you could have a look at this, and see what

you think yourselves, of the other complaints than the main complaint mentioned in this e-mail, if you don't

think the things going on at the gym, weren't a bit strange.


So then I'll trust your judgement on the other complaints, since I am a bit after shedule with work etc. here.


Hope this is alright!

 

Yours sincerely,


Erik Ribsskog


 

 

On 5/14/08, st3 york <st3york@lgo.org.uk> wrote:



Dear Mr Ribskkog


 


I refer to your complaint against Liverpool City Council. I tried calling you today and last Wednesday but have been unsuccessful.  I would like to have a chat with you about your complaint. Please would you telephone me today or on Monday, Tuesday or Wednesday next week (19-21 May) sometime between 9.15am and 4.30pm so that I can make progress on your complaint.  If I am not available when you call, please leave a message giving details of the best time to get back to you.


 


Yours sincerely


 


Julie Murray


Investigator


Commission for Local Administration in England


Tel: 01904 380220


Website: www.lgo.org.uk


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