tirsdag 17. juni 2008

Enclosure 6.

SUMMARY UNSHEDULED MEETING 28/11/06


Aidan Tippins, Senior Team-leader, Arvato Services.


Erik Ribsskog, Contact Center Representative, MSPA, Arvato Services.



A couple of hours before the main meeting at 11.30, Mr. Tippins asked me to log

'meeting' and follow him.


I did so, and Mr. Tippins asked:


Aidan: 'We are having a meeting today regarding some complaints you have against

a team-leader, right?'


Erik: 'Yes.'


Adian: 'Whats the name of this team-leader?'


Erik: 'Chris Baines.'


Aidain: 'Are you sure?'


Erik: 'Yes.'


Aidan: 'But we havent got a team-leader with the name of Chris Baines.'


Erik: 'Thats what Line [my line-manager] told me.'


Aidan: 'Line told you his name was Chris Baines?'


Erik: 'Yes.'


Aidan: 'Have you seen this team-leader here today?'


Erik: 'No.'


Then Mr. Tippins pointed at a person and asked if this was Mr. Baines.


I wasnt, so I said no.


(End of meeting.)