I'm sorry, but I've conducted an investigation into this, and I can't see that there have been
any incidents like you have mentioned, in the same way, that you on the Citizens Advice
Bureaux, have failed to comment on, the phoney business, at your Liverpool-office, and
at your head-office.
I think also think it must be this way.
I hope you agree with me on this.
Please note, that I write in the e-mail, among other things, that I, due to the mentioned problems, don't really want to have anything more to do, with the CAB, after the way, that the complaint-process was handeled.
PS.
From:
eribsskog@gmail.com Erik Ribsskog
To:
Sue.Thomas@citizensadvice.org.uk Thomas, Sue
Date: Wed, 18 Jun 2008 18:17:20 +0100
Subject: Re: Your complaint about Liverpool Central CAB
Hi,
ok, I know that the CAB is a charity, and that this means that I really have
no right to get help,
from the CAB.
But that I have to beg.
I understand, that this means, that it's your priogative, at the CAB, not to
give help, if you choose,
since people haven't got any right to get help from charities.
Then again, I think, that for the record, I have to say, that I think that
the way, the set-ups, at the
CAB, in Liverpool, last year, and also the set-ups in your head-office in
London, have been covered
up, makes me think that the whole CAB must be corrupt.
And I doubt very strongly, that I'll ever go to the CAB, and beg for
help again.
Sorry if I'm a bit harsh in this e-mail, but I wouldn't want to be treated
like this again.
So this concludes my involvement in this process.
Yours sincerely,
Erik Ribsskog
On 6/18/08, Thomas, Sue <
Sue.Thomas@citizensadvice.org.uk> wrote:
>
> Apologies that I didn't reply to this. However the complaints process has
> now been concluded - my letter following the Independent Adjudicator's
> review is the end of it. So I am sorry but I am not going to add anything
> else to what has already been said and the apologies given.
>
>
> *Sue Thomas*
> *Head of Advice Policy & Standards*
> *Tel: 020 7833 7034 Mob: 07970 990425*
> ----Original Message-----
> *From:* Erik Ribsskog [mailto:
eribsskog@gmail.com]
> *Sent:* 13 June 2008 09:27
> *To:* Thomas, Sue
> *Subject:* Fwd: Your complaint about Liverpool Central CAB
>
> Hi,
>
> I can't see that I've recieved an answer to this e-mail yet, that's why I'm
> sending it again.
>
> Hope this is alright!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> ---------- Forwarded message ----------
> From: Erik Ribsskog <
eribsskog@gmail.com>
> Date: May 12, 2008 5:12 PM
> Subject: Re: Your complaint about Liverpool Central CAB
> To: "Thomas, Sue" <
Sue.Thomas@citizensadvice.org.uk>
>
>
> Hi,
>
> thanks very much for your e-mail.
>
> I was wondering about the street theater operation, that was going on, at
> the CAB, in April of last year,
> and was included in the complaint.
>
> (With the gay-looking CAB-representative helding the meeting in the dark
> etc.).
>
> I wonder what happened with this issus, noone seems to have commented on
> this, or is my knowledge of
> the English language that is failing me, English only being my second
> language?
>
> Thanks in advance for the reply!
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On 5/12/08, Thomas, Sue <
Sue.Thomas@citizensadvice.org.uk> wrote:
>>
>> When the Independent Adjudicator sent you her reivew (on 24th April),
>> she said that Citizens Advice would consider the report and then write to
>> you. I am sorry that my reply is a little late but I was away from the
>> office last week and so have only been able to finish my letter to you
>> today.
>>
>> <<Ribsskog-Liverpool Central.doc>>
>>
>> *Sue Thomas*
>> *Head of Advice Policy & Standards*
>> *Tel: 020 7833 7034 Mob: 07970 990425*
>>
>> P* please consider the environment - do you really need to print this
>> email?*
>>
>> *The Citizens Advice service helps people resolve their legal, money and
>> other problems by providing information and advice, and by influencing
>> policymakers. Citizens Advice is an operating name of The National
>> Association of Citizens Advice Bureaux.*
>>
>> -
>>
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>> -
>>
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>>
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> P* please consider the environment - do you really need to print this
> email?*
>
>
> This footnote confirms that this email message has been swept by
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>
> P* please consider the environment - do you really need to print this
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>
> *The Citizens Advice service helps people resolve their legal, money and
> other problems by providing information and advice, and by influencing
> policymakers. Citizens Advice is an operating name of The National
> Association of Citizens Advice Bureaux.*
>
> -
>
> *Information and Advice www.adviceguide.org.uk*
> -
>
> For information about our campaigns, to volunteer or support us
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>
> NOTICE: this e-mail originates from Citizens Advice, an operating name of
> The National Association of Citizens Advice Bureaux (Charity Registration
> Number 279057, VAT number 726 0202 76, Company limited by guarantee,
> Registered Number 1436945 England, Registered office Myddelton House,
> 115-123 Pentonville Road, London N1 9LZ). It contains proprietary
> information, some or all of which may be legally privileged. It is for the
> intended recipient only. If an addressing or transmission error has
> misdirected this e-mail, please notify the author by replying to this
> e-mail. If you are not the intended recipient you must not use, disclose,
> distribute, copy, print or reply to this e-mail (other than for the reason
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>
> This footnote confirms that this email message has been swept by *
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