torsdag 7. august 2008

Complaint on Facebook-representative.




Google Mail - Complaint on User Operations Representative/Fwd: Complaint.










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Complaint on User Operations Representative/Fwd: Complaint.











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Aug 7, 2008 at 1:04 PM




To:
info@facebook.com






Hi,


I think it seems that your representative, don't care about his work.


Even when I'm complaining, he still just writes a lot of 'jiberish', that don't make any sense really.

 

The last answer was just to dum, I think one have to say.

 

Yours sincerely,


Erik Ribsskog

---------- Forwarded message ----------
From: Facebook Support <info+d6w8pub@facebook.com>

Date: Aug 6, 2008 10:57 PM
Subject: Re: Complaint.
To: eribsskog@gmail.com

Hi Erik,

I apologize for the misunderstanding.  When I say the admin of the group, I mean the person who created the group and edits its settings.   Please let me know if you have any further questions.


Thanks,

Blair
User Operations
Facebook



-----Original Message to Facebook-----
From: Erik Ribsskog (eribsskog@gmail.com)
To: info+d6w8pub@facebook.com

Subject: Re: Complaint.

Hi,

why would I want to contact a school-administrator?

Are you jokeing with me?

Isn't Facebook meant to be for adults?

Yours sincerely,

Erik Ribsskog



On 8/6/08, Facebook Support
<info+d6w8pub@facebook.com<info%2Bd6w8pub@facebook.com>>
wrote:


> Hi Erik,
>
> Thank you for reporting this potential abuse on our site.  We will review
> the reported material and remove anything that violates our Terms of
> Use.  If warranted, we will either warn or disable the user responsible.

>
> If you need to report offensive material to Facebook in the future, please
> write to us at privacy@facebook.com with a link to the material and a
> description of the problem.  We will then review this material and take

> appropriate action based on our Terms of Use.  Rest assured that these
> reports will be kept confidential.
>
> Remember that you should also contact local law enforcement or a school
> administrator if you ever feel threatened by something you see on the site.

>
> With regard to your being banned from the group, that is an issue that you
> should contact the admin of the group about.  Please let me know if you have
> any further questions.
>
> Thanks for contacting Facebook,

>
> Blair
> User Operations
> Facebook
>
>
>
> -----Original Message to Facebook-----
> From: Erik Ribsskog (eribsskog@gmail.com)

> To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com>
> Subject: Re: Complaint.
>
> Hi,

>
> thank you for your answer!
>
> Here is the information you requested, regarding the complaints:
>
> Complaint 1:
>
> Url:
>
> http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf

>
> Name: Lena Marie Mørk Lier
>
> (She writes, in Norwegian, that I'm insane, in two posts, in this url).
>
> Complaint 2:
>
> Url:
>
> http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf

>
> Name: Issmat A.
>
> Network: Halifax, NS
>
> He writes, that he has contacted Facebook, and that Facebook, decided to
> ban
> me from the group that the
>
> url is belonging to.

>
> I was wondering, if this is true, or not, since I haven't recieved any
> notice, from Facebook, regarding this.
>
> Thanks in advance for the help!
>
> Yours sincerely,
>

> Erik Ribsskog
>
>
> On Tue, Aug 5, 2008 at 9:39 PM, Facebook Support
> <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com><

> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>
> > wrote:
>
> > Hi Erik,

> >
> > We would like to investigate this potential abuse on Facebook further.
> >  Please provide the web address (URL) to the page containing the
> offensive
> > content.  Please also provide the exact name and networks of the person

> > responsible, and if possible, the web address (URL) to his or her profile
> > page or search listing.  We will then review the material and take
> > appropriate action based on our Terms of Use.  Rest assured that this

> report
> > will be kept confidential.
> >
> > Thanks for contacting Facebook,
> >
> > Blair
> > User Operations
> > Facebook
> >
> >

> >
> > -----Original Message to Facebook-----
> > From: Erik Ribsskog (eribsskog@gmail.com)
> > To: info@facebook.com

> > Subject: Complaint.
> >
> > Hi,
> >
> > I wanted to try to complain about a couple of things:
> >
> > 1.
> >
> > A person on a Facebook-group, says I'm insane (the person writes this in

> > Norwegian).
> >
> > I wondered if it would be possible for you to remove this please:
> >
> >
> > 'Lena wrote at 11:52pm on April 25th, 2008
> > Gale Erik!

> > Har ikke du ei egen gruppe om dette da? Du plager og trakasserer folk!
> Hold
> > deg til din egen gruppe.
> >
> > Her er mer info om Gale Erik http://galeribsskog.blogspot.com/'.

> >
> >
> >
> http://www.facebook.com/wall.php?id=12298048222&page=2&hash=5369e63f201101b0963c10dbb3e86641

> >
> >
> >
> > 2.
> >
> > Also, another person, in the same link, says that he has contacted
> > Facebook,
> > and Facebook decided to
> >

> > ban me from a group.
> >
> >
> > I was wondering if you could explain what you have done regarding this
> > please, since I haven't been informed,
> >
> > by you, regarding this:

> >
> >
> >
> > '
> >
> > Issmat wrote at 11:33am on April 27th, 2008
> > Dear Group Members,
> >
> > Due to an overwhelming number of complaints against the postings of Erik

> > Ribsskog, I have sent a request to Facebook and asked them to review his
> > postings and determine, according to Facebook policies, if the postings
> > will
> > qualify to ban him from the group.

> >
> > A number of complaints arrived directly from close friends of Martine. I
> > explained that although I am the administrator, I do not have the ability
> > to
> > ban any members and will have to report the issue to Facebook.

> >
> > For the meantime, I believe that Erik can no longer post in the group,
> but
> > he can access and read any information that is posted on the group.'.
> >
> >

> >
> > Yours sincerely,
> >
> >
> > Erik Ribsskog
> > -----End Original Message to Facebook-----
> >
> >
> >
> -----End Original Message to Facebook-----

>
>
>
-----End Original Message to Facebook-----