tirsdag 26. august 2008

E-mail to Facebook.




Google Mail - Re: Complaint on User Operations Representative/Fwd: Complaint.










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Re: Complaint on User Operations Representative/Fwd: Complaint.











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Aug 26, 2008 at 7:25 AM




To:
info@facebook.com






Hi,

 

I can't see that I've recieved an answer to this e-mail yet, so I'm sending it again.


Yours sincerely,


Erik Ribsskog

---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Aug 13, 2008 1:44 AM
Subject: Re: Complaint on User Operations Representative/Fwd: Complaint.
To: Facebook Support <privacy+nrrfvsn@facebook.com>


 

Hi,

 

thanks for your answer!

 

But I was wondering, shouldn't a manager, have a look at the complaints, on the representatives?

 

Yours sincerely,


Erik Ribsskog

 


On 8/13/08, Facebook Support <privacy+nrrfvsn@facebook.com> wrote:
Hi Erik,

Thanks for the feedback.  We will certainly keep it in mind as we continue to improve the site.


Thanks for contacting Facebook,

Dominique
User Operations
Facebook



-----Original Message to Facebook-----
From: Erik Ribsskog (eribsskog@gmail.com)

To: info@facebook.com
Subject: Complaint on User Operations Representative/Fwd: Complaint.

Hi,


I think it seems that your representative, don't care about his work.

Even when I'm complaining, he still just writes a lot of 'jiberish', that
don't make any sense really.

The last answer was just to dum, I think one have to say.


Yours sincerely,

Erik Ribsskog

---------- Forwarded message ----------
From: Facebook Support <info+d6w8pub@facebook.com<info%2Bd6w8pub@facebook.com>

>
Date: Aug 6, 2008 10:57 PM
Subject: Re: Complaint.
To: eribsskog@gmail.com

Hi Erik,


I apologize for the misunderstanding.  When I say the admin of the group, I
mean the person who created the group and edits its settings.   Please let
me know if you have any further questions.

Thanks,


Blair
User Operations
Facebook



-----Original Message to Facebook-----
From: Erik Ribsskog (eribsskog@gmail.com)

To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com>

Subject: Re: Complaint.

Hi,

why would I want to contact a school-administrator?

Are you jokeing with me?

Isn't Facebook meant to be for adults?

Yours sincerely,

Erik Ribsskog



On 8/6/08, Facebook Support
<info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com><

info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>>

wrote:

> Hi Erik,
>
> Thank you for reporting this potential abuse on our site.  We will review
> the reported material and remove anything that violates our Terms of
> Use.  If warranted, we will either warn or disable the user responsible.

>
> If you need to report offensive material to Facebook in the future, please
> write to us at privacy@facebook.com with a link to the material and a

> description of the problem.  We will then review this material and take
> appropriate action based on our Terms of Use.  Rest assured that these
> reports will be kept confidential.
>
> Remember that you should also contact local law enforcement or a school

> administrator if you ever feel threatened by something you see on the
site.
>
> With regard to your being banned from the group, that is an issue that you
> should contact the admin of the group about.  Please let me know if you

have
> any further questions.
>
> Thanks for contacting Facebook,
>
> Blair
> User Operations
> Facebook
>
>
>
> -----Original Message to Facebook-----

> From: Erik Ribsskog (eribsskog@gmail.com)
> To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <

info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>

> Subject: Re: Complaint.
>
> Hi,
>
> thank you for your answer!
>
> Here is the information you requested, regarding the complaints:
>
> Complaint 1:
>
> Url:

>
>
http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf

>
> Name: Lena Marie Mørk Lier
>
> (She writes, in Norwegian, that I'm insane, in two posts, in this url).
>
> Complaint 2:
>
> Url:
>
>
http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf

>
> Name: Issmat A.
>
> Network: Halifax, NS
>
> He writes, that he has contacted Facebook, and that Facebook, decided to
> ban
> me from the group that the
>
> url is belonging to.

>
> I was wondering, if this is true, or not, since I haven't recieved any
> notice, from Facebook, regarding this.
>
> Thanks in advance for the help!
>
> Yours sincerely,
>

> Erik Ribsskog
>
>
> On Tue, Aug 5, 2008 at 9:39 PM, Facebook Support
> <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <

info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>><

> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> <

info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>>>

> > wrote:
>
> > Hi Erik,
> >
> > We would like to investigate this potential abuse on Facebook further.
> >  Please provide the web address (URL) to the page containing the

> offensive
> > content.  Please also provide the exact name and networks of the person
> > responsible, and if possible, the web address (URL) to his or her
profile
> > page or search listing.  We will then review the material and take

> > appropriate action based on our Terms of Use.  Rest assured that this
> report
> > will be kept confidential.
> >
> > Thanks for contacting Facebook,
> >
> > Blair

> > User Operations
> > Facebook
> >
> >
> >
> > -----Original Message to Facebook-----
> > From: Erik Ribsskog (eribsskog@gmail.com)

> > To: info@facebook.com
> > Subject: Complaint.
> >
> > Hi,
> >

> > I wanted to try to complain about a couple of things:
> >
> > 1.
> >
> > A person on a Facebook-group, says I'm insane (the person writes this in
> > Norwegian).

> >
> > I wondered if it would be possible for you to remove this please:
> >
> >
> > 'Lena wrote at 11:52pm on April 25th, 2008
> > Gale Erik!
> > Har ikke du ei egen gruppe om dette da? Du plager og trakasserer folk!

> Hold
> > deg til din egen gruppe.
> >
> > Her er mer info om Gale Erik http://galeribsskog.blogspot.com/'.

> >
> >
> >
>
http://www.facebook.com/wall.php?id=12298048222&page=2&hash=5369e63f201101b0963c10dbb3e86641

> >
> >
> >
> > 2.
> >
> > Also, another person, in the same link, says that he has contacted
> > Facebook,
> > and Facebook decided to
> >

> > ban me from a group.
> >
> >
> > I was wondering if you could explain what you have done regarding this
> > please, since I haven't been informed,
> >
> > by you, regarding this:

> >
> >
> >
> > '
> >
> > Issmat wrote at 11:33am on April 27th, 2008
> > Dear Group Members,
> >
> > Due to an overwhelming number of complaints against the postings of Erik

> > Ribsskog, I have sent a request to Facebook and asked them to review his
> > postings and determine, according to Facebook policies, if the postings
> > will
> > qualify to ban him from the group.

> >
> > A number of complaints arrived directly from close friends of Martine. I
> > explained that although I am the administrator, I do not have the
ability
> > to
> > ban any members and will have to report the issue to Facebook.

> >
> > For the meantime, I believe that Erik can no longer post in the group,
> but
> > he can access and read any information that is posted on the group.'.
> >
> >

> >
> > Yours sincerely,
> >
> >
> > Erik Ribsskog
> > -----End Original Message to Facebook-----
> >
> >
> >
> -----End Original Message to Facebook-----

>
>
>
-----End Original Message to Facebook-----
-----End Original Message to Facebook-----