Hi,
I just wanted to compain about a representative at Facebook Support, to a manager there.
Yours sincerely,
Erik Ribsskog
On 9/3/08, Facebook Support <appeals+d6y222t@facebook.com> wrote:
Hi Erik,
We will do our best to assist you with this matter and apologize for any inconvenience. Please describe the problem you are experiencing with Facebook in as much detail as possible and include any relevant web addresses (URLs). More detailed information will help us investigate the issue further.
Thanks for contacting Facebook,
Fred
User Operations
Facebook
-----Original Message to Facebook-----
From: Erik Ribsskog (eribsskog@gmail.com)
To: info@facebook.com
Subject: Fwd: Complaint on User Operations Representative/Fwd: Complaint.
Hi,
I can't see that I've recieved an answer to this e-mail yet, so I'm sending
it again.
Yours sincerely,
Erik Ribsskog
---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: Aug 13, 2008 1:44 AM
Subject: Re: Complaint on User Operations Representative/Fwd: Complaint.
To: Facebook Support
<privacy+nrrfvsn@facebook.com<privacy%2Bnrrfvsn@facebook.com>
>
Hi,
thanks for your answer!
But I was wondering, shouldn't a manager, have a look at the complaints, on
the representatives?
Yours sincerely,
Erik Ribsskog
On 8/13/08, Facebook Support
<privacy+nrrfvsn@facebook.com<privacy%2Bnrrfvsn@facebook.com>>
wrote:
>
> Hi Erik,
>
> Thanks for the feedback. We will certainly keep it in mind as we continue
> to improve the site.
>
> Thanks for contacting Facebook,
>
> Dominique
> User Operations
> Facebook
>
>
>
> -----Original Message to Facebook-----
> From: Erik Ribsskog (eribsskog@gmail.com)
> To: info@facebook.com
> Subject: Complaint on User Operations Representative/Fwd: Complaint.
>
> Hi,
>
> I think it seems that your representative, don't care about his work.
>
> Even when I'm complaining, he still just writes a lot of 'jiberish', that
> don't make any sense really.
>
> The last answer was just to dum, I think one have to say.
>
> Yours sincerely,
>
> Erik Ribsskog
>
> ---------- Forwarded message ----------
> From: Facebook Support <info+d6w8pub@facebook.com<info%2Bd6w8pub@facebook.com>
> <info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>
> >
> Date: Aug 6, 2008 10:57 PM
> Subject: Re: Complaint.
> To: eribsskog@gmail.com
>
> Hi Erik,
>
> I apologize for the misunderstanding. When I say the admin of the group, I
> mean the person who created the group and edits its settings. Please let
> me know if you have any further questions.
>
> Thanks,
>
> Blair
> User Operations
> Facebook
>
>
>
> -----Original Message to Facebook-----
> From: Erik Ribsskog (eribsskog@gmail.com)
> To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>>
> Subject: Re: Complaint.
>
> Hi,
>
> why would I want to contact a school-administrator?
>
> Are you jokeing with me?
>
> Isn't Facebook meant to be for adults?
>
> Yours sincerely,
>
> Erik Ribsskog
>
>
> On 8/6/08, Facebook Support
> <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>><
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> <
> info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>>>>
> wrote:
>
> > Hi Erik,
> >
> > Thank you for reporting this potential abuse on our site. We will review
> > the reported material and remove anything that violates our Terms of
> > Use. If warranted, we will either warn or disable the user responsible.
> >
> > If you need to report offensive material to Facebook in the future,
> please
> > write to us at privacy@facebook.com with a link to the material and a
> > description of the problem. We will then review this material and take
> > appropriate action based on our Terms of Use. Rest assured that these
> > reports will be kept confidential.
> >
> > Remember that you should also contact local law enforcement or a school
> > administrator if you ever feel threatened by something you see on the
> site.
> >
> > With regard to your being banned from the group, that is an issue that
> you
> > should contact the admin of the group about. Please let me know if you
> have
> > any further questions.
> >
> > Thanks for contacting Facebook,
> >
> > Blair
> > User Operations
> > Facebook
> >
> >
> >
> > -----Original Message to Facebook-----
> > From: Erik Ribsskog (eribsskog@gmail.com)
> > To: info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> <
> info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>>>
> > Subject: Re: Complaint.
> >
> > Hi,
> >
> > thank you for your answer!
> >
> > Here is the information you requested, regarding the complaints:
> >
> > Complaint 1:
> >
> > Url:
> >
> >
>
> http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf
> >
> > Name: Lena Marie Mørk Lier
> >
> > (She writes, in Norwegian, that I'm insane, in two posts, in this url).
> >
> > Complaint 2:
> >
> > Url:
> >
> >
>
> http://www.facebook.com/wall.php?id=12298048222&page=3&hash=8655df0b642c115cf2e8a02f814ba5bf
> >
> > Name: Issmat A.
> >
> > Network: Halifax, NS
> >
> > He writes, that he has contacted Facebook, and that Facebook, decided to
> > ban
> > me from the group that the
> >
> > url is belonging to.
> >
> > I was wondering, if this is true, or not, since I haven't recieved any
> > notice, from Facebook, regarding this.
> >
> > Thanks in advance for the help!
> >
> > Yours sincerely,
> >
> > Erik Ribsskog
> >
> >
> > On Tue, Aug 5, 2008 at 9:39 PM, Facebook Support
> > <info+d6w8pub@facebook.com <info%2Bd6w8pub@facebook.com> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com>> <
> info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> <
> info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>>><
> > info%2Bd6w8pub@facebook.com <info%252Bd6w8pub@facebook.com> <
> info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com>> <
> info%252Bd6w8pub@facebook.com <info%25252Bd6w8pub@facebook.com> <
> info%25252Bd6w8pub@facebook.com <info%2525252Bd6w8pub@facebook.com>>>>
> > > wrote:
> >
> > > Hi Erik,
> > >
> > > We would like to investigate this potential abuse on Facebook further.
> > > Please provide the web address (URL) to the page containing the
> > offensive
> > > content. Please also provide the exact name and networks of the person
> > > responsible, and if possible, the web address (URL) to his or her
> profile
> > > page or search listing. We will then review the material and take
> > > appropriate action based on our Terms of Use. Rest assured that this
> > report
> > > will be kept confidential.
> > >
> > > Thanks for contacting Facebook,
> > >
> > > Blair
> > > User Operations
> > > Facebook
> > >
> > >
> > >
> > > -----Original Message to Facebook-----
> > > From: Erik Ribsskog (eribsskog@gmail.com)
> > > To: info@facebook.com
> > > Subject: Complaint.
> > >
> > > Hi,
> > >
> > > I wanted to try to complain about a couple of things:
> > >
> > > 1.
> > >
> > > A person on a Facebook-group, says I'm insane (the person writes this
> in
> > > Norwegian).
> > >
> > > I wondered if it would be possible for you to remove this please:
> > >
> > >
> > > 'Lena wrote at 11:52pm on April 25th, 2008
> > > Gale Erik!
> > > Har ikke du ei egen gruppe om dette da? Du plager og trakasserer folk!
> > Hold
> > > deg til din egen gruppe.
> > >
> > > Her er mer info om Gale Erik http://galeribsskog.blogspot.com/'.
> > >
> > >
> > >
> >
>
> http://www.facebook.com/wall.php?id=12298048222&page=2&hash=5369e63f201101b0963c10dbb3e86641
> > >
> > >
> > >
> > > 2.
> > >
> > > Also, another person, in the same link, says that he has contacted
> > > Facebook,
> > > and Facebook decided to
> > >
> > > ban me from a group.
> > >
> > >
> > > I was wondering if you could explain what you have done regarding this
> > > please, since I haven't been informed,
> > >
> > > by you, regarding this:
> > >
> > >
> > >
> > > '
> > >
> > > Issmat wrote at 11:33am on April 27th, 2008
> > > Dear Group Members,
> > >
> > > Due to an overwhelming number of complaints against the postings of
> Erik
> > > Ribsskog, I have sent a request to Facebook and asked them to review
> his
> > > postings and determine, according to Facebook policies, if the postings
> > > will
> > > qualify to ban him from the group.
> > >
> > > A number of complaints arrived directly from close friends of Martine.
> I
> > > explained that although I am the administrator, I do not have the
> ability
> > > to
> > > ban any members and will have to report the issue to Facebook.
> > >
> > > For the meantime, I believe that Erik can no longer post in the group,
> > but
> > > he can access and read any information that is posted on the group.'.
> > >
> > >
> > >
> > > Yours sincerely,
> > >
> > >
> > > Erik Ribsskog
> > > -----End Original Message to Facebook-----
> > >
> > >
> > >
> > -----End Original Message to Facebook-----
> >
> >
> >
> -----End Original Message to Facebook-----
> -----End Original Message to Facebook-----
>
>
>
-----End Original Message to Facebook-----
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