torsdag 29. oktober 2009

Jeg sendte en oppdatering på klagen min til Jet




Google Mail - Update/Fwd: Complaint










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Complaint











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Oct 29, 2009 at 5:46 PM




To:
Jet@liverpool.gov.uk






Hi,

I got a call from Neo today, about that you were going to put me on the next course now, in 'Basic Food Hygiene'.

But I haven't got an answer, to my complaint with you, why did your representative call me, on her holyday from work?


And why do one of your representatives tell me that I have to go to Jet, to change the course-date, when your call today shows that this isn't right?

Best regards,

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date: Thu, Oct 22, 2009 at 8:21 PM
Subject: Complaint
To: Jet@liverpool.gov.uk


Hi,

I called on Tuesday, regarding a 'Basic Food Hygenie'-course, that Walton Jet put me on, after I was sent to Jet, from Working Links.


I found out, when I got your letter, that the course crashed with another appointment I have at 3 pm, on Monday.


So I called, and spoke with Lorraine.

She was going to get someone to call me back, since I wanted to be put on the next course.

Then she called me today, just to tell me that she took me off the list.


And then she hang up, without listening to what I was saying, that I wanted to be put on the next course.

So then I called Jet up, and spoke with Kate, who told me that Lorraine was on annual leave, and that I had to go to the Jet office, to re-sign on the next course.


But why did Lorraine call me, when she was on annual leave?

I've been having some problems with some communist-mob, or something, in Norway, is this something to do with this?


Thanks in advance for help in advance, regarding finding out what's been going on!

Yours sincerely,

Erik Ribsskog