Jeg sendte en ny e-post til David Harker, øverste leder for CAB

Erik Ribsskog <eribsskog@gmail.com>

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Re: Advice regarding tenancy <<#22175-31592#>>

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Erik Ribsskog <eribsskog@gmail.com>	Mon, Dec 14, 2009 at 5:21 PM
To: "Harker, David" <David.Harker@citizensadvice.org.uk>
Hi, thank you very much for your answer! The problems weren't resolved. The adjudicator freed CAB since Brits didn't know how to e-mails, since e-mails were new. I think that was a bad excuse, since e-mails have been around for maybe twenty years or so, and staff should be trained in using office-equipment. And e-mail addresses are on CAB websites. The last time I visited Liverpool Central CAB, I was so harassed by staff, that I don't want to go back. Yours sincerely, Erik Ribsskog On Mon, Dec 14, 2009 at 5:06 PM, Harker, David <David.Harker@citizensadvice.org.uk> wrote: Dear Erik, I am sorry that you have previously experienced problems with the Citizens Advice service and trust that these issues have now been resolved. Citizens Advice does not provide advice services directly. However, Liverpool Citizens Advice Bureau should be in a position to advise you of your rights as a tenant. You can contact them on 0844 848 7700. Details regarding their opening times are available at http://www.liverpoolcab.org/advice_info.asp?ID=2. Alternatively, you may be able to find the advice you are looking for about your rights and responsibilities as a tenant on our advice website http://www.adviceguide.org.uk/index/your_family/housing.htm I wish you all the best and hope that you will be able to resolve the issues you are experiencing with your landlord quickly. Best Wishes David Harker Chief Executive Citizens Advice From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: Sunday, December 13, 2009 9:37 AM To: Harker, David Subject: Fwd: Advice regarding tenancy <<#22175-31592#>> Hi, I'm sending this to you Mr. Harker, since I've been having so many problems with your organisation earlier. (That I've complained about, but which weren't resolved). Hope this is alright! Yours sincerely, Erik Ribsskog ---------- Forwarded message ---------- From: Liverpool Direct <Liverpool.Direct@liverpool.gov.uk> Date: Sun, Dec 13, 2009 at 4:46 AM Subject: Re: Advice regarding tenancy <<#22175-31592#>> To: eribsskog@gmail.com Your unique reference number is: 31592 Please include your unique reference number in all email communication. Dear Mr Ribsskog Thank you for your recent e-mail. To find out the answer to these questions you would need to contact an organisation like the citizens advice bureau, their details can be found on the internet. Please contact us if you have any further enquiries we may assist with. Yours Sincerely Liverpool Direct liverpool.direct@liverpool.gov.uk www.liverpool.gov.uk Liverpool's Year of the Environment 2009 - Our city Our planet www.ourcityourplanet.org.uk P Please consider the environment before printing this e-mail. Thank you Would you prefer to receive your council tax bill via e-mail? Go to www.liverpool.gov.uk and complete the easy online registration form. --- Original Message --- From: Erik Ribsskog <eribsskog@gmail.com> Received: 12/12/09 16:27:33 o'clock GMT To: liverpool.direct@liverpool.gov.uk Subject: Advice regarding tenancy Hi, I'm from Norway. I live in Liverpool, and wondered about how the rules are in the UK, about this issue: I have a flat, and the Landlord, (George. I haven't been given his last name or phone number), is supposed to go to my flat, and collect the rent, we have agreed. (Due to problems with Lorna at Imperial Properties, that she don't get fixed the stove, washing machine, boiler etc., when it gets broken. I've been living here since 2006, so maybe once a year, something stops working, but isn't fixed, by the Landlord). I have agreed with the Landlord, (George), due to the problems with Lorna there, the George would go to my appartment to collect the rent, once a month. But once, he didn't go, and I think something must be wrong, since he don't give receits, neighter does he give his business-card. He was supposed to be here to collect the rent, on 27/11, but hasn't been here. Now it's 12/12, and he, (George, Imperial Properties), still hasn't been here, to collect the rent. (So now I've had to use some of the rent for other bills, or food etc). But in Norway, where I'm from, we have a word 'hevd'. I wonder if you have the same here? If the landlord don't collect the rent, does this mean that I get the right to live here, without paying rent then? Is there a tenants assosiation in the UK. I thought of contacting a tenants assosiation, but I couldn't find one, so that's my question to you, that I wonder about, if you know of a tenants assosiation, who I can contact about this! Thanks in advance for any reply! Yours sincerely, Erik Ribsskog ______________________________________________________________________ This email has been automatically scanned for viruses and malicious content by MessageLabs for your protection ______________________________________________________________________ ------ Please do not remove your unique tracking number ------ <<#22175-31592#>> ______________________________________________________________________ DISCLAIMER: The information in this e-mail is confidential and may be read, copied or used only by the intended recipient(s). If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning a number contained in the body of the e-mail then and please delete the e-mail without disclosing its contents elsewhere. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. 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