fredag 26. juni 2009

'Goddag mann økseskaft'-tendenser, fra the Financial Ombudsman. (In Norwegian)

Her om dagen, så sendte jeg en klage på RBS, (Royal Bank of Scotland), til the Financial Ombudsman, her i Storbritannia:

http://johncons-mirror.blogspot.com/2009/06/na-har-jeg-endelig-fatt-sendt-den.html

Og idag, så mottok jeg et sånt 'goddag mann økseskaft'-aktig brev, fra the Financial Ombudsman:

img277

Her skriver vedkommende, at han takker for min nylige henvendelse.

Men den var jo ikke til han.

Og han sender med et nytt klageskjema.

Men jeg sendte jo et ferdig utfylt klageskjema, til hans kollega.

Som man kan se i linken ovenfor.

Så nå må jeg kontakte han 'goddag mann økseskaft'-karen og høre hva som foregår.

Vi får se.

Jeg skal skrive den e-posten nå med en gang, og poste den i et PS, til denne bloggposten.

Så sånn er det.

Med vennlig hilsen

Erik Ribsskog

PS.

Her er den e-posten jeg sendte nå:




Google Mail - Your letter, which have your ref: 7568397/ST/CCCH, that I recieved today










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Your letter, which have your ref: 7568397/ST/CCCH, that I recieved today











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jun 26, 2009 at 7:25 PM




To:
stephen.taylor@financial-ombudsman.org.uk






Hi,

I can't see that I have contacted you at all.

Could you please tell me which enquiry it was that initiated your letter, since this isn't explained
in your letter, and not eighter in the enclosure, the complaintf-form.


Thanks in advance for your help.

Sincerely,

Erik Ribsskog







StatCounter: Noen søker på 'Nå var du fin på håret, Ribsskog', på Google. (In Norwegian)

fin på håret

http://www.google.no/search?hl=no&q=Nå%20var%20du%20fin%20på%20håret,%20Ribsskog&btnG=Google-søk&meta=&aq=f&oq=

PS.

Nei, jeg prøvde egentlig å si fra, om at jeg ikke ville ha sånn voks i håret.

For jeg er ikke så spesielt glad i å ha sånn klinete voks i håret.

Da jeg bodde i Oslo, så pleide jeg å bruke sånn pearl-styler, het det vel.

Men jeg gidder ikke å bruke sånn nå lenger, for i Oslo, så var liksom alle så kule, og håret så også mørkere ut.

Og da så jeg kanskje litt tøffere ut, hvis jeg brukte sånn pearl-styler, i håret.

For jeg syntes det var sånn i Oslo, at hvis man hadde blondt hår, så var man spesielt utsatt for trakassering fra narkomane og tiggere og alkoholikere osv.

Hvis man så at du var en norsk kar, fra bygda, nærmest.

For i Oslo, så bor det vel ikke så mange tradisjonelle norske, men vel mye innflyttere, fra andre land i Europa kanskje.

Noe sånt.

Men her i Liverpool, så er det ikke så mye narkomane og tiggere og sånn.

Ihvertfall så er de ikke så aggressive, som de i Oslo.

For jeg fikk litt sjokk, da jeg flytta til Oslo, etter å ha gått et år på skole i Drammen.

Overgangen fra Drammen til Oslo, var ganske stor.

Folk trakasserte deg åpenlyst, på gata i Oslo.

Ihvertfall ble jeg det, som ny i Oslo.

Hvis du ikke så sånn og sånn ut da.

Men men.

Men idag skal jeg trene, så nå må jeg vaske ut den voksen igjen.

For jeg kan jo ikke ha det i håret i svømmebassenget og sånt, vil jeg si.

Så det var litt dumt, av hu frisørdama.

Albanny, tror jeg den frisørsalongen heter, i Dale St.

Det er et par, som klipper der, tror jeg, i 50-åra kanskje.

Men de er veldig flinke til å klippe, begge to.

Men jeg synes det var litt rart, at hu dama tok voks i håret, enda jeg sa at det var 'alright', at jeg ikke behøvde det.

Og hu blåste også dårlig ånde i trynet på meg.

Som nok damer vet om de har, eller ikke.

Så det var litt rart, syntes jeg.

Men nå har jeg vært så fæl til å skrive at det er illuminati og slikt overalt, så nå får jeg skrive at alt var normalt i den frisørsalongen da.

Der koster det 12 pund, å klippe seg.

På andre sida av gata, så ligger 'Scissor Kicks', hvor en ung gutt, klipper folk, for 5 pund.

Der var jeg et par ganger, i 2006 og 2007, var det vel.

Men han holder med Liverpool, han som klipper der, så det blir bare krangling om fotball.

Da jeg var der i 2007, så sa han at John Arne Riise hadde vært der og klipt sine røde lokker for antagelig fem pund da.

(Han sa at han hadde klipt han, ihvertfall).

Da jeg sa at jeg var norsk.

Men, det er kanskje litt usannsynlig, at John Arne Riise, skulle gå til den billigste frisøren, her i byen(?)

Hvem vet, med sunnmøringer, som han vel er(?)

Men men.

Men jeg orker ikke den fotballkranglinga, så jeg går bare og klipper meg på andre sida av gata der, selv om det koster 7 pund mer.

Men de klipper ganske bra der, og også veldig fort, det tar bare ti minutter, så er man ferdig liksom.

Så det er nok egentlig verdt syv pund mer, vil jeg si.

Jeg pleide også å klippe meg oppi London Rd. der, for der kosta det kanskje bare syv pund, eller noe, å klippe seg.

Men å gå i 15-20 minutter, for å klippe seg, det er litt dumt det og, når det er flinke frisører, bare rett over gata her.

Så vi får se hva som skjer.

Det er mye rart.

Men det var digg å bli kvitt litt av det ganske lange håret jeg hadde nå, ihvertfall.

Det er helt sikkert.

Så sånn er det.

Med vennlig hilsen

Erik Ribsskog

Jeg sendte en anmelde av drapstrussel, til politiet i Oslo. (In Norwegian)




Google Mail - Drapstrussel mot Ingeborg Ribsskog










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Drapstrussel mot Ingeborg Ribsskog











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jun 26, 2009 at 3:59 PM




To:
post.oslo@politiet.no






Hei,

det her tolker jeg som en drapstrussel mot min mormor.

Jeg holder dere ansvarlige, hvis dere ikke gjør noe nå, med dette, og det andre jeg har anmeldt.

Dere er noen feige unnskyldninger av noen politifolk, som ikke tørr å gjøre jobben deres!


Med hilsen

Erik Ribsskog

PS.

Her er det jeg tolker som en drapstrussel:

Anonymous said...

Har du fått med deg at faren din sier at bestemoren din ligger for døden? Kanskje det er noe Illuminati?

26 June 2009 13:53
johncons said...
Hei,

ja hvis min mormor ligger for døden, så er det ikke så mye jeg kan gjøre med det.


Hun er jo over 90 år.

Men, jeg synes det er rart, at tante Ellen, skulle svare telefonen for henne, og slikt, før hun kom på sykehjemmet.

Det var som om tante Ellen overvåket bestemor Ingeborg, synes jeg.


Og tante Ellen er jo en gammel hippie, og var lenge gift med Reto Savoldelli, som har nesten en herregård vel, nede i Basel, som er et Illumianti-'stronghold'.

Og flere koner, tror jeg Reto hadde og, både norske og engelske.


Og jeg og min søster fikk ikke spise middag der, hos dem, i 1987.

Og på veien tilbake til min tante Ellen, i Aesch, så satt det en blond transvestitt, foran, som liksom skulle være meg da, mistenker jeg.


Så at tante Ellen, er i Illuminati, det ville ikke forrundre meg mye.

Så om min mormor dør, så kan det godt være en avliving fra Illumianti, for alt hva jeg vet.

Jeg flytta jo til faren min, da jeg var ni år, så jeg er egentlig så nære de Ribsskog-delen av familien min, så jeg kjenner ikke disse så utrolig godt.


Grunnen til at jeg heter Ribsskog, var fordi faren min glemte å forrandre navnet mitt tilbake til Olsen, da jeg flytta til Berger i 1979.

Så sånn var det.

Og hvem er du, hvordan kjenner du min far, som jeg ikke har kontakt med lengre?


Med vennlig hilsen

Erik Ribsskog

http://johncons-mirror.blogspot.com/2009/06/ny-e-post-til-bt-in-norwegian.html?









Hvis min mormor blir drept av noe illuminati, eller lignende, så holder jeg de av myndighetene ansvarlig, som ikke gir meg rettighetene mine. (N)

Anonymous said...
Har du fått med deg at faren din sier at bestemoren din ligger for døden? Kanskje det er noe Illuminati?

26 June 2009 13:53
johncons said...
Hei,

ja hvis min mormor ligger for døden, så er det ikke så mye jeg kan gjøre med det.

Hun er jo over 90 år.

Men, jeg synes det er rart, at tante Ellen, skulle svare telefonen for henne, og slikt, før hun kom på sykehjemmet.

Det var som om tante Ellen overvåket bestemor Ingeborg, synes jeg.

Og tante Ellen er jo en gammel hippie, og var lenge gift med Reto Savoldelli, som har nesten en herregård vel, nede i Basel, som er et Illumianti-'stronghold'.

Og flere koner, tror jeg Reto hadde og, både norske og engelske.

Og jeg og min søster fikk ikke spise middag der, hos dem, i 1987.

Og på veien tilbake til min tante Ellen, i Aesch, så satt det en blond transvestitt, foran, som liksom skulle være meg da, mistenker jeg.

Så at tante Ellen, er i Illuminati, det ville ikke forrundre meg mye.

Så om min mormor dør, så kan det godt være en avliving fra Illumianti, for alt hva jeg vet.

Jeg flytta jo til faren min, da jeg var ni år, så jeg er egentlig så nære de Ribsskog-delen av familien min, så jeg kjenner ikke disse så utrolig godt.

Grunnen til at jeg heter Ribsskog, var fordi faren min glemte å forrandre navnet mitt tilbake til Olsen, da jeg flytta til Berger i 1979.

Så sånn var det.

Og hvem er du, hvordan kjenner du min far, som jeg ikke har kontakt med lengre?

Med vennlig hilsen

Erik Ribsskog

http://johncons-mirror.blogspot.com/2009/06/ny-e-post-til-bt-in-norwegian.html?showComment=1246028002278#c5482095073257226246

'Jødene' styrer verden og tuller med Erik? (In Norwegian)

Jeg tror det er sånn det er.

Noen ganger, så nevnes den store jødiske verdenskonspirasjonen, i aviser osv.

Og det er vel at 'jødene' kontrollerer de store firmaene, siden de har så mye penger.

Og hvis jeg blir mobbet, av ledere på jobben, så protesterer jeg.

Og da blir 'jødene' sure, siden en ikke-jøde, en såkalt 'goy', ikke vil gjøre slave-jobben sin, uten å klage.

Og politiet er også kontrollert av 'jødene'.

Så da tuller politiet med meg, siden jeg ikke lar meg mobbe på jobben, som en slave, uten å protestere.

Sånn tror jeg det henger sammen.

Så får politi/etterettning, som er styrt av 'jødene', de får advokatkontorer og alt mulig, til å tulle med meg.

Siden jeg i deres øyne er et problem, en ikke-jøde som ypper, og ikke aksepterer å bli mobbet, på jobb, i den 'jødisk'-styrte verdenen.

Men politiet og etterrettning, de er jo ikke ment å operere sånn.

Men 'jødene' kontrollerer også pressen, så dette kommer ikke ut i offentligheten.

Så ser jeg dette nå.

Med vennlig hilsen

Erik Ribsskog

PS.

Jeg ser at noen søker på Google nå, om at jeg skal være en 'Hitler-aspirant', fordi jeg skriver dette, i denne bloggposten, blant annet.

Men nei, jeg er en liberal konservativ.

Jeg mener folk får gjøre som de vil, men jeg mener også at folk har rettigheter og plikter, til samfunnet.

Men på fritiden får de gjøre som de vil, mener jeg, uten at andre skal blande seg, hvis de ikke bryter noen lover.

Men jeg mener at samfunnet burde være gradvis i forrandringer, sånn at mennesker og også firmaer da, kan holde kontrollen og lett tilpasse seg forrandringene.

Så jeg er både liberal og konservativ da, sånn som jeg ser det.

Men problemet er at i Norge idag, så har vi på en side en fascistisk politistat, som Hitler & Co., ville ha vært stolt av.

Også har vi også en haug av New Age-folk/friker, som ikke har respekt for at man har plikter ovenfor samfunnet kanskje, og som kanskje heller ikke har respekt for andre folks rettigheter.

Så kræsjer disse hippiene og fascistene da, og skviser oss vanlige folka, som hverken er hippier eller fascister.

Dette er hva jeg tror foregår i Norge idag.

Noe sånt.

Så sånn er det.

Så jeg er nok bare en vanlig kar og ingen 'Hitler-aspirant' dessverre.

PS 2.

Jeg er en arbeidssom kar, av den typen som det norske samfunnet er bygget opp på.

Jeg er ikke den typen som heller sitter på pauserommet, halve dagen, og som ikke bryr seg om å gjøre jobben sin.

Nei, jeg er en som legger litt stolthet i å gjøre jobben sin, på en bra måte, og gjøre sin del og vel så det.

Men jeg skjønner at det en kamp i undergrunnen i Norge, hvor jeg blitt tullet med.

Mellom Illuminati/mystifister og 'norske' folk, antagelig.

Men jeg er en vanlig kar, som ikke er involvert i dette, og som bare vil ha et vanlig liv og derfor prøver jeg å få de rettighetene jeg har, etter grunnloven, etter at noe undergrunn har begynt å tulle med meg.

Jeg skulle ha vært beskyttet av grunnloven, men dette har politiet ingen respekt for, og ignorerer dette.

Så de er en gjeng med landssvikere mener jeg, siden de ikke respekterer grunnloven.

Ny e-post til BT. (In Norwegian)




Google Mail - I want to complain - I have a complaint about my service - I have a general complaint [Incident: 090625-019223]










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




I want to complain - I have a complaint about my service - I have a general complaint [Incident: 090625-019223]











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jun 26, 2009 at 5:42 AM




To:
Residential Services <residential.services@bt.com>






Ok,

I'm sorry I didn't see that that was what you wrote, in between all the other bullsh*t you wrote.

Sorry about this, but you should have just sent it to the superiour without writing all the other

bullsh*t, I've been through that already.

Sincerely,

Erik Ribsskog


On Fri, Jun 26, 2009 at 5:28 AM, Residential Services <residential.services@bt.com> wrote:















BT Help
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.
























Subject
I want to complain - I have a complaint about my service - I have a general complaint
Discussion Thread
Response (Sushma Govindaswamy)06/26/2009 05:28 AM
Dear Mr Ribsskog,

Thank you for your email dated 25/06/09 regarding your complaint.

As requested I have sent your complaint to representative’s superior. When I mentioned about the advisor’s manger, I meant the representative’s superior. Please be assured that you will be kept informed on any updates on the issue. The reference number for which is: 19339530-LV.


Thank you for contacting BT.

Yours sincerely,

Sushma G
eContact Customer Service
Ref: 090625-019223

This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using
this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc


Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
Customer (Erik Ribsskog)06/26/2009 04:55 AM
Hi,
this was a complaint about your representative, with the name of Patrick,
and should be sent
to the representatives superior.

Sincerely,

Erik Ribsskog


On Fri, Jun 26, 2009 at 4:40 AM, Residential Services <

residential.services@bt.com> wrote:

>
> [image: BT Help] <http://www.bt.com> Recently you requested personal

> assistance from our on-line support center. Below is a summary of your
> request and our response.
>
> If this issue is not resolved to your satisfaction, you may reopen it
> within the next 7 days.

>
>
> <http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/acct_login_submit.php?p_userid=eribsskog@gmail.com&p_enc_passwd=MUtiVTFScWI=&p_next_page=myq_upd.php&p_iid=6871447&p_created=1245928246>

>
> * Subject* I want to complain - I have a complaint about my service - I
> have a general complaint * Discussion Thread* * Response (Sushma
> Govindaswamy)*06/26/2009 04:40 AM Dear Mr Ribsskog,

>
> Thank you for your email dated 25/06/09 regarding the monthly payments.
>
> I am sorry that you are unhappy about the increase in your monthly payments
> and
I apologise for the inconvenience caused if it was informed to you as
> requested. It is valid and sensible as an unexpected expenditure is always a
> cause for worry. If one is forewarned it helps in accepting the situation

> and mentally be prepared for it. However, usually any change in the monthly
> payments is notified on the first page of the bill.
>
> The monthly amount is calculated according to the
> • Cost of calls

> • Rental charges
> • Brought forward amount if any
>
> Any change in the above charges, your monthly payment is likely to increase
> or decrease according to the bill amount.
>
> There was bill produced on 21/05/09 for £206.67. I am afraid the usual

> monthly payment of £45.00 was not sufficient
to cover your bills. This is
> why your monthly payments were due to be increased.
>
> Your ‘Monthly Payment Plan’ is subject to a credit limit, which is
> equivalent to three and a half times your monthly payment. Once your account

> reaches this limit - either in credit or debit - we automatically reassess
> your payment amount.
>
> If your account is in credit, we will reduce your payment accordingly and
> refund the credit to your bank account. If it is in debit, we will increase

> your payment amount. We will tell you about this increase on your statement
> before we do it.
>
> However, I have sent your comments to the advisor’s manager to check the
> details and keep you informed about the situation.

>
> Please
contact me if there is anything else I can help you with.
>
> Thank you for contacting BT.
>
> Yours sincerely,
>
> Sushma G
> eCoantact Customer Service
> Ref: 090625-019223

>
> This email contains BT information, which may be privileged or
> confidential. It's meant only for the individual(s) or entity named above.
> If you're not the intended recipient, note that disclosing, copying,

> distributing or using this information is prohibited. If you've received
> this email in error, please let me know immediately on the email address
> above. Thank you. We monitor our email system, and may record your emails.

> British Telecommunications plc
>
> Registered office: 81 Newgate Street London EC1A 7AJ Registered in
England
> no: 1800000 * Customer (Erik Ribsskog)*06/25/2009 12:10 PM I want to
> compain about your representative Patrick, who called me on 14/6.
>
> My monthly payment-plan amount had been reset from £40 to £88 a month,

> witout me getting a proper notification.
>
> Your representative Patrick, said in the phone-call, that you had notified
> my on my online phone-bill, about this, but I don't consider this a proper

> notification, since this isn't necesseraly somewhere one log in to and check
> all the details around, regurarely.
>
> I would have expected to recieve a proper notification about things like

> this, to keep track on bills.
>
> What's the point of having a monthy payment plan, if BT mess with it like
>
this??
>
> Further, in the call, your representative told me, that the lowest amount,
> that the monthly payment-amount, could be reset to again, was £71.50.
>
> Where as, when I loged in to my account today, I found, that the amount

> could easily be reset to £46.
>
> Which was in the region that I asked the bill to be reset to (£45.00), in
> my initial e-mail about this.
>
> So your representative, told me a direct lie, when this was brought up, in

> the phone-call, on 14/6.
>
> So I expect you to fire this representative who told me this lie, and
> investigate why he did this, and report back to me with your findings.
>
> Sincerely,

>
> Erik Ribsskog * Auto-response*06/25/2009 12:10 PM This is an
automatic
> response, please don't reply to this address.
>
> Thanks for contacting us, we will reply to you as soon as we can.
>
> The reference number for your email is 090625-019223.

> If you need to contact us again before we reply, please tell us your
> reference number. The best way to contact us is by visiting
> www.bt.com/help/contactus.

>
>
> For help and advice 24 hours a day please visit www.bt.com/help.
>
>
> Kind regards,
>
> eCustomer Services Team
>

> This email contains BT information, which may be privileged or
> confidential. It's meant only for the individual(s) or entity named above.
> If you're not the intended recipient, note that disclosing, copying,

> distributing or using this
information is prohibited. If you've received
> this email in error, please let me know immediately on the email address
> above. Thank you. We monitor our email system, and may record your emails.
> British Telecommunications plc

>
> Registered office: 81 Newgate Street London EC1A 7AJ Registered in England
> no: 1800000
> * Question Reference No090625-019223* *Date Created: *06/25/2009 12:10
> PM *Last Updated: *06/26/2009 04:40 AM *Status: *Closed *Reference

> Number: * *Firewall: *No *Phone Number: * *Current BT Line: * *Type of
> Problem: * *DigtalVault Username: * *Contact Preference: *Email *SmartAssist
> Enabled: *No *rule test: *State1 *Type Of Query: * *Complaint Enq State: *

> *OS Name List: * *Enquiry About: * *Account Number
Radio: * *Type of
> feedback: * *BT.com Username: * *Credit/Debit Card: * *Four Digits: * *Mobile
> Broadband: * * Full name* * Alternative Email* * Email Address* * Security
> Phrase* * Tickbox* * Security Software* * Date of BT Service* * How

> u Pay Phone Bill* * Often Called 2 no's* * Commonly Called Ph1* * Commonly
> Called Ph2* * MMYY Date* * Pay Phone bill debit*
> This electronic message contains information from British
> Telecommunications plc, which may be privileged or confidential. The

> information is intended for use only by the individual(s) or entity named
> above. If you are not the intended recipient, be aware that any disclosure,
> copying, distribution or use of the contents of this information is
strictly
> prohibited. If you have received this electronic message in error, please
> notify me by telephone or email (to the number or email address above)
> immediately.
>
> Registered office: 81 Newgate Street London EC1A 7AJ Registered in England

> no: 1800000
>
>
Response (Sushma Govindaswamy)06/26/2009 04:40 AM
Dear Mr Ribsskog,

Thank you for your email dated 25/06/09 regarding the monthly payments.

I am sorry that you are unhappy about the increase in your monthly payments and I apologise for the inconvenience caused if it was informed to you as requested. It is valid and sensible as an unexpected expenditure is always a cause for worry. If one is forewarned it helps in accepting the situation and mentally be prepared for it. However, usually any change in the monthly payments is notified on the first page of the bill.


The monthly amount is calculated according to the
• Cost of calls
• Rental charges
• Brought forward amount if any

Any change in the above charges, your monthly payment is likely to
increase or decrease according to the bill amount.

There was bill produced on 21/05/09 for £206.67. I am afraid the usual monthly payment of £45.00 was not sufficient to cover your bills. This is why your monthly payments were due to be increased.


Your ‘Monthly Payment Plan’ is subject to a credit limit, which is equivalent to three and a half times your monthly payment. Once your account reaches this limit - either in credit or debit - we automatically reassess your payment amount.


If your account is in credit, we will reduce your payment accordingly and refund the credit to your bank account. If it is in debit, we will increase your payment amount. We will tell you about this increase on your statement before we do it.


However, I have sent
your comments to the advisor’s manager to check the details and keep you informed about the situation.

Please contact me if there is anything else I can help you with.

Thank you for contacting BT.


Yours sincerely,

Sushma G
eCoantact Customer Service
Ref: 090625-019223

This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.

British Telecommunications plc


Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
Customer (Erik Ribsskog)06/25/2009 12:10 PM
I want to compain about your representative Patrick, who called me on 14/6.

My monthly payment-plan amount had been reset from £40 to £88 a month, witout me getting a proper notification.


Your representative Patrick, said in the phone-call, that you had notified my on my online phone-bill, about this, but I don't consider this a proper notification, since this isn't necesseraly somewhere one log in to and check all the details around, regurarely.


I would have expected to recieve a proper notification about things like this, to keep track on bills.

What's the point of having a monthy payment plan, if BT mess with it like this??

Further, in the call, your representative told me, that the lowest amount, that the
monthly payment-amount, could be reset to again, was £71.50.

Where as, when I loged in to my account today, I found, that the amount could easily be reset to £46.

Which was in the region that I asked the bill to be reset to (£45.00), in my initial e-mail about this.


So your representative, told me a direct lie, when this was brought up, in the phone-call, on 14/6.

So I expect you to fire this representative who told me this lie, and investigate why he did this, and report back to me with your findings.


Sincerely,

Erik Ribsskog
Auto-response06/25/2009 12:10 PM
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British Telecommunications plc


Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
Question Reference No090625-019223






























































Date Created: 06/25/2009 12:10 PM
Last Updated: 06/26/2009 05:28 AM
Status: Closed
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rule test: State1
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E-post til BT, som sender e-poster midt på natta. (In Norwegian)




Google Mail - I want to complain - I have a complaint about my service - I have a general complaint [Incident: 090625-019223]










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




I want to complain - I have a complaint about my service - I have a general complaint [Incident: 090625-019223]











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jun 26, 2009 at 4:43 AM




To:
Residential Services <residential.services@bt.com>






Hi,

this was a complaint about your representative, with the name of Patrick, and should be sent
to the representatives superior.

Sincerely,

Erik Ribsskog



On Fri, Jun 26, 2009 at 4:40 AM, Residential Services <residential.services@bt.com> wrote:














BT Help
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 7 days.




















Subject
I want to complain - I have a complaint about my service - I have a general complaint
Discussion Thread
Response (Sushma Govindaswamy)06/26/2009 04:40 AM
Dear Mr Ribsskog,

Thank you for your email dated 25/06/09 regarding the monthly payments.

I am sorry that you are unhappy about the increase in your monthly payments and I apologise for the inconvenience caused if it was informed to you as requested. It is valid and sensible as an unexpected expenditure is always a cause for worry. If one is forewarned it helps in accepting the situation and mentally be prepared for it. However, usually any change in the monthly payments is notified on the first page of the bill.


The monthly amount is calculated according to the
• Cost of calls
• Rental charges
• Brought forward amount if any

Any change in the above charges, your monthly payment is likely to
increase or decrease according to the bill amount.

There was bill produced on 21/05/09 for £206.67. I am afraid the usual monthly payment of £45.00 was not sufficient to cover your bills. This is why your monthly payments were due to be increased.


Your ‘Monthly Payment Plan’ is subject to a credit limit, which is equivalent to three and a half times your monthly payment. Once your account reaches this limit - either in credit or debit - we automatically reassess your payment amount.


If your account is in credit, we will reduce your payment accordingly and refund the credit to your bank account. If it is in debit, we will increase your payment amount. We will tell you about this increase on your statement before we do it.


However, I have sent
your comments to the advisor’s manager to check the details and keep you informed about the situation.

Please contact me if there is anything else I can help you with.

Thank you for contacting BT.


Yours sincerely,

Sushma G
eCoantact Customer Service
Ref: 090625-019223

This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.

British Telecommunications plc


Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
Customer (Erik Ribsskog)06/25/2009 12:10 PM
I want to compain about your representative Patrick, who called me on 14/6.

My monthly payment-plan amount had been reset from £40 to £88 a month, witout me getting a proper notification.


Your representative Patrick, said in the phone-call, that you had notified my on my online phone-bill, about this, but I don't consider this a proper notification, since this isn't necesseraly somewhere one log in to and check all the details around, regurarely.


I would have expected to recieve a proper notification about things like this, to keep track on bills.

What's the point of having a monthy payment plan, if BT mess with it like this??

Further, in the call, your representative told me, that the lowest amount, that the
monthly payment-amount, could be reset to again, was £71.50.

Where as, when I loged in to my account today, I found, that the amount could easily be reset to £46.

Which was in the region that I asked the bill to be reset to (£45.00), in my initial e-mail about this.


So your representative, told me a direct lie, when this was brought up, in the phone-call, on 14/6.

So I expect you to fire this representative who told me this lie, and investigate why he did this, and report back to me with your findings.


Sincerely,

Erik Ribsskog
Auto-response06/25/2009 12:10 PM
This is an automatic response, please don't reply to this address.

Thanks for contacting us, we will reply to you as soon as we can.

The reference number for your email is 090625-019223.

If you need to contact us again before we reply, please tell us your
reference number. The best way to contact us is by visiting
www.bt.com/help/contactus.



For help and advice 24 hours a day please visit www.bt.com/help.


Kind regards,

eCustomer Services Team

This email contains BT information, which may be privileged or confidential. It's meant only for the individual(s) or entity named above. If you're not the intended recipient, note that disclosing, copying, distributing or using this
information is prohibited. If you've received this email in error, please let me know immediately on the email address above. Thank you. We monitor our email system, and may record your emails.
British Telecommunications plc


Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000
Question Reference No090625-019223






























































Date Created: 06/25/2009 12:10 PM
Last Updated: 06/26/2009 04:40 AM
Status: Closed
Reference Number:
Firewall: No
Phone Number:
Current BT Line:
Type of Problem:
DigtalVault Username:
Contact Preference: Email
SmartAssist Enabled: No
rule test: State1
Type Of Query:
Complaint Enq State:
OS Name List:
Enquiry About:
Account Number Radio:
Type of feedback:
BT.com Username:
Credit/Debit Card:
Four Digits:
Mobile Broadband:
Full name
Alternative Email
Email Address
Security Phrase
Tickbox
Security Software
Date of BT Service
How u Pay Phone Bill
Often Called 2 no's
Commonly Called Ph1
Commonly Called Ph2
MMYY Date
Pay Phone bill debit








This electronic message contains information from British Telecommunications plc, which may be privileged or confidential. The information is intended for use only by the individual(s) or entity
named above. If you are not the intended recipient, be aware that any disclosure, copying, distribution or use of the contents of this information is strictly prohibited. If you have received this
electronic message in error, please notify me by telephone or email (to the number or email address above) immediately.



Registered office: 81 Newgate Street London EC1A 7AJ Registered in England no: 1800000













Jeg tulla litt med skiltet til advokatfirmaet som løy om meg i 2007, og fikk feministene hos the Law Society og LSO, til å tulle med Bertelsmann-saken

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PS.

Her kan man se brevet fra Morecrofts, til the Law Society, hvor Morecrofts skriver at jeg gikk til kontoret deres hele tida, som for å plage hun advokat-dama.

Men det er løgn og det som værre er, jeg gikk dit bare for å finne ut hvordan vi skulle gjøre med betalingen av saken, altså om saken kunne bli dekket av fri rettshjelp, som i Storbritannia, blir kalt 'Legal Aid'.

Som Morecrofts ikke godtar som betaling.

Jeg var arbeidsledig, også skulle jeg liksom betale tusenvis av kroner, i advokathonorar.

Hvorfor tar Morecrofts oppdrag gjennom 'Duty Solicitor'-ordningen, hvis de ikke godtar betaling gjennom Legal Aid?

Nei, dette var et plott, som Morecrofts var med på, sånn som jeg ser det.

Så jeg vil advare mot dette firmaet.

En gang, så la de på, da jeg ringte de.

(Altså, de la på midt i samtalen, sånn at samtalen da selvfølgelig ble brutt da).

Så da syntes jeg nesten at jeg måtte være høflig, (siden jeg ba om deres hjelp, gjennom noe fri rettshjelp ordning, trodde jeg på dette tidspunktet, for jeg hadde ikke fått noen informasjon, av de eller andre, om slikt), å gå til kontoret deres, for det er mindre enn 200 meter fra her jeg bor vel.

Men så skriver Morecrofts, til Law Society, at jeg gikk dit for å plage den unge advokat-frøkna deres.

De lar ihvertfall det skinne igjennom i brevet til the Law Society.

Men det var Morecrofts som brøt samtalen.

Her var det nok noe frimureri-plott, e.l., for at jeg skulle miste kontrollen, på Bertelsmann-saken.

Så brøt nok Morecrofts samtalen med meg, med vilje.

For de regnet vel med, at da ville jeg dukke opp hos dem.

Så spekulerte de nok i, at de da senere kunne klage på at jeg gikk til kontoret deres hele tida, for å plage advokat-frøkna deres.

Og annet dritt som de skreiv om meg, enda jeg ikke oppførte meg dårlig i det hele tatt, jeg prøvde bare å komme videre med Bertelsmann-saken.

Som Morecrofts saboterte, siden de først lot som om de ville ta saken min.

Så, siden, etter et par måneder vel, så forteller de at de ikke godtar fri rettshjelp som betaling.

Enda de møter klienter, under en ordning som heter 'duty solicitor', på Citizens Advice Bureau, som er en veldedig organisasjon.

Så de regner altså med at folk som de vet er arbeidsledige, og som kontakter en veldedig organisasjon, har råd til å betale skyhøye advokatregninger.

Dette er selvfølgelig et plott fra Merseyside-politiet, CAB og Morecrofts, og siden the Law Society og the Legal Services Ombudsman.

Så hele samfunnet omtrent, eller mye av det, med politiet og advokatstanden osv., er korrupte i Storbritannia, sånn som jeg ser det.

Så sånn er det.

Med vennlig hilsen

Erik Ribsskog

PS 2.

I denne linken så kan man lese både Morecrofts brev, til the Law Society, som jeg kommenterte i PS-et ovenfor, og min klage på Morecrofts, til the Law Society.

Egentlig så skulle jeg ha kommentert Morecrofts brev også.

Men jeg ringte the Law Society, og da sa dama der, at jeg bare skulle sende min klage og Morecrofts brev, uten kommentarer.

Så da fikk jeg ikke forklart om løgnene fra Morecrofts.

Så da har de løgnene gått gjennom hele rettsvesen-mølla, med the Law Society og Legal Services Ombudsman, uten å bli kommentert av meg, sånn som de egentlig skulle ha vært.

Og det var Law Societys feil, som ikke ville ha mine kommentarer.

Så de er også involvert, og the Legal Services Ombudsman, de lot the Law Society slippe unna, med mye galt som de hadde gjort i forbindelse med denne saken.

Så LSO er også involvert, helt klart, sånn som jeg ser det.

Så det er ikke bare Norge som er korrupt.

Så sånn er det.

Her er den nevnte linken, hvor både Morecrofts og mitt brev til the Law Society, eventuelt kan leses:

http://johncons-mirror.blogspot.com/2008/10/resolution-form.html