fredag 24. juli 2009

The Financial Ombudsman har en Service Review Manager, og jeg sendte klagen min dit, på at de kontakter folk for tidlig, på søndagene, om bankklager




Google Mail - Complaint/Fwd: Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Complaint/Fwd: Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jul 24, 2009 at 7:59 PM




To:
srmanager@financial-ombudsman.org.uk






Hi,

the Financial Ombudsman is sending me e-mails, at 7. o'clock, on Sunday morning!

I think this is rude and inpolite and an invasion of my privacy.

I've tried to contact your operations manager, and ask for an explanation, about how this behaviour

from the Financial Ombudsman, can happen, but she have refused to explain.

I know that 7. o'clock, on a Sunday morning, is the last time of the week, that I want to deal
with bank-complaints.


How can this happen?

And why are you treating your staff like this, why don't you let them have rest-days?

Regards,

Erik Ribsskog




---------- Forwarded message ----------
From: Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>

Date: Fri, Jul 24, 2009 at 10:42 AM
Subject: RE: Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail
To: Erik Ribsskog <eribsskog@gmail.com>




Dear Mr Ribsskog


I believe I have answered all of your questions in my
previous email, and I am not prepared to enter into any further discussions
regarding this matter.


Please feel free to email me however, if you have any
queries regarding your complaint.


Regards


Jackie
Collins

Operations Manager
Direct Dial : 020 7964
0116

Direct Fax: 020 7964 0117







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2009 22:23
To: Collins,
Jackie
Subject: Reminder/Fwd: Complaint against RBS/Fwd: Earlier
e-mail


Hi,


I can't see that I've received an answer to this e-mail yet, so I'm trying
to send it again.



Best Regards,


Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>

Date:
Wed, Jul 1, 2009 at 2:18 PM
Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail
To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>


Hi,


I think I have the right to know this, when your representatives send me
e-mails at

seven o'clock, on a Sunday morning.


I think you should send your business e-mails within the
business-hours, and I'm

conserned about how you treat your staff, and I've contacted Acas about
this.



If you do not expect your staff to work 12-14 hours a week, seven days a
week,

then why are the working on a Sunday morning at six o'clock.


People are going to think that your representatives are some kind of
slaves, if

they have to work at the time of the week, when the other people in
England,

are on their way back from the pub.



If people get e-mails at this hour, they are going to start writing answers
while

they are still drunk.



This sounds insane to me, to have people working, at six o'clock, on a
Sunday

morning, answering e-mails that they could have answered on a Monday.


You have to pay them overtime, for work they just as well could have
done on

a week-day.


Your institution is extreamly poorly managed, and you are wasting the
tax-

payers money, with all the unessesary over-time.



I think there is a law in this country saying that Government should have
openness,

so I think you should explain what the reason for your very strange and
akward

working-hours are.



Sincerely,


Erik Ribsskog








On Wed, Jul 1, 2009 at 9:34 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear Mr
Ribsskog


Thank you
for your email.


You will
excuse me for not going into the finer details of our staffing working hours
and holiday allowance. I will however, reassure you we certainly
do not expect or allow our staff to work 12 to 14 hours a day 7 days a
week.



Regards


Jackie
Collins

Operations Manager
Direct Dial : 020 7964
0116

Direct Fax: 020 7964 0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 30 June 2009
16:31



To: Collins, Jackie
Subject: Re: Complaint against
RBS/Fwd: Earlier e-mail





Hi,


Monday to Friday, 8 am to 6 pm, is alright, I think.


But you also let your staff work Sunday mornings, at 6 am.



It seems to me that you overload your representatives with work, and that
they have to

work 12 to 14 hours 7 days a week.



I thought slavery was forbidden in our time.



Why do you let your representatives work every Sunday morning, when other
people in

England are on their way home from the pub?



Do your staff get summer-holiday at all?


Sincerely,


Erik Ribsskog





On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear Mr
Ribsskog


We
always try to provide the best service we can to our customers, and
sometimes that means offering our staff the option of working overtime
during very busy periods.


Please
be assured that they have to work within strict time guidelines, and these
are always checked by Operations Managers to ensure they are not working too
many hours.


The
service our department offers is outside of the usual office hours of
9am till 5pm because we have found that a lot of our customers have
difficulties contacting us whilst they are at work themselves during the 9am
to 5pm times, so we have opening hours of 8am - 6pm, as do many firms
these days.


I hope
this explains.



Regards



Jackie
Collins

Operations Manager

Direct
Dial : 020 7964 0116

Direct Fax: 020 7964
0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 June 2009
19:32
To: Collins, Jackie



Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail





Ok,


that sound very fine!



But, why is that you let your representatives work over-time every
Sunday then?


Shouldn't you as a main rule conduct your business, within the
business hours?


Yours sincerely,


Erik Ribsskog




On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie
<jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear
Mr Ribsskog


Rosemary Cox has passed your complaint to me to take over as
you have requested that she no longer deals with your
case.


I can
confirmed that a letter has been sent to the firm, and we have asked that
they issue you with a final response letter within 14 days. We have
also asked them to copy us in on that response.


If you
remain unhappy with the firms response, or you have not received a
response from them within 14 days, please let me know and I will arrange
for your complaint to be moved forward for investigation by an
Adjudicator.


Regards



Jackie Collins
Operations
Manager

Direct Dial : 020 7964
0116

Direct Fax: 020 7964
0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,
Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail


Hi,


I don't think it's any use with me repeating myself.



I don't think you should handle my complaint.


The reason is, that if you are to overworked, you get to
tired.



And in dealing with complaints like these, one obviously needs ones
judgement, to be like

it should be.


If one are out of balance, like I think you could be, then I
don't think this is good for how the

complaint is being dealt with.


So please do as I ask Mrs .Cox, and tell your manager what I
said, that I want someone else

to deal with my complaint, due to that I think that you must be
overworked.


Haven't you seen how fine the weather is today, you should have a
day off in the fine weather,

I think.


Sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:







Dear Mr
Ribsskog


Thank you for your
e-mails


As previously advised I am not going to
debate with you the working hours of this
office.


I have written to you today to advise the
steps we are taking with your complaint. If the firm fail to resolve the
situation for you, your complaint will be passed onto our adjudication
area for further consideration of the concerns you have
raised.


I should add that
we do not tolerate rude or insulting language at this
office
, and would expect any further communication to be sent in
a more acceptable manner.



Kind Regards


Rose Cox


team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:43



To: Cox, Rosemary
Subject: Re: Complaint
against RBS/Fwd: Earlier e-mail





Hi,


of course you can work on Sundays if you want.


But business e-mails should just be sent within the
business-hours.


Or else, what's going to happen, is obvious.


Someone are going to come drunk home from town, and answer the
business-e-mails when they are drunk, which is what has happened today,
with our correspondence.


If this is something, you didn't know from before, then I think
this Financial Ombudsman-stuff is just a load of crap really.



Try to use the head that God gave you when you were born!


Sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:







Dear Mr Ribsskog


Thank you for your e-mail


I must admit to being surprised and
confused with the content of the
e-mail
.


We are an extremely busy department and we often
work at the weekends, this is obviously of help
to consumers as we are able to deal with their complaints in
a more timely manner. I would suggest that
It is entirely up to each individual business to
determine which hours their staff will work and I do not intend
debating this with you.


By working this weekend I have been able to deal
with your complaint, which as you can appreciate is of a benefit to
you.


Perhaps you can clarify the spelling mistakes you
are referring to?


Kind Regards




Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28 June
2009 10:20



Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail





Hi again,


don't you think it's strange for an institutions like yours to
send e-mails on Sunday mornings then?


Shouldn't e-mails be sent within normal business hours then
you think?



This is what it says on Wikipedia:



In
the United
States
and United Kingdom, the hours between 9 am and 5 pm are typically considered to be standard
business hours






I
think this is rather akward, as I also think your spelling-mistakes
are.


Sincerely,


Erik
Ribsskog




On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:






Dear Mr Ribsskog


Thank you for your e-mail


That's no problem, however I should point out
that we are not a government department, we are a independent
complaints body.


I will be in touch with your again in the next
few days





Kind Regards



Rose Cox

team manager






From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28
June 2009 08:02



To: Cox, Rosemary
Subject: Re: Complaint
against RBS/Fwd: Earlier e-mail





Hi,


ok that's very fine, I'm just home from town you see.


I thought it was a bit strange, since noone in Government
in Norway, work on Sundays.


Sorry about this, I forget sometimes that I'm not in Norway
any longer.


Sorry about this!



Yours sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 7:54 AM, Cox,
Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>
wrote:






Dear Mr Ribsskog


Thank you for your e-mail


I can assure you this is not
a joke, I am currently in the office working
today.


I presume that
you would like us to deal with your complaint, so am responding to
your e-mails
today



Kind Regards



Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28
June 2009 07:36
To: Cox, Rosemary
Subject: Re:
Complaint against RBS/Fwd: Earlier e-mail





Hi,


why do send the e-mails early on a Sunday morning, by the
way.


Is this some kind of joke?



Sincerely,


Erik Ribsskog




On Sun, Jun 28, 2009 at 7:33 AM, Cox,
Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>
wrote:




Dear Mr Ribsskog


Thank you for your
e-mails


I will contact
you again once I have considered the
information.


Kind Regards



Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 27
June 2009 14:59
To: Cox, Rosemary
Subject:
Complaint against RBS/Fwd: Earlier e-mail





Hi,


thank you for you e-mail, that I recieved today.


I'll contact your collegue back, regarding the
Barclays-complaint.



I sent the complaint on RBS Dale St., to Yvonne Williams at
RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',
even if my name

is Erik, and in Britain, you have a movie called 'Erik the
Viking', and Eric is

also a quite usual name, in English-speaking
countries.


So I think Yvonne Williams, the complaint-investigator,
also bullied me.



I think this must have been a deliberate mistake.



This ended with the complaint being partly resolved, in the
way that RBS,

gave me the bonus of £100, for moving my account to them,
from Barclays,

(who I also had problems with, that I'll exlain about to
your collegue, like I

mentioned earlier).


I'll also find the actual complaint against RBS Dale
St. now, and forward it

to you.


What I meant with the complaint-form, was that it
didn't look anything at all

like the ones you've sent me now.


Maybe the complaint-form I was sent, was to do with
other financial institutions,

than banks?


Like share-fonds etc?



Have you also got other complaint-forms, other than to
banks, perhaps someone

sent me the wrong form intentionally?



Just a thought I had.


But anyway, thank you very much for your e-mail, and
I'll also find the actual

RBS Dale St. complaint, and e-mail it to you now.


Yours sincerely,



Erik Ribsskog





---------- Forwarded message
----------
From: Williams, Yvonne
(CRU)
<Yvonne.Williams@rbs.co.uk>
Date:
Tue, Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier
e-mail
To: Erik Ribsskog <eribsskog@gmail.com>




Dear Ms Ribsskog


Could you please arrange another copy of your email to be
sent to me for my investigation


Regards


Yvonne Williams





From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June
2007 14:04
To: Williams, Yvonne
(CRU)
Subject: Earlier e-mail


*** WARNING : This message
originates from the Internet ***


Hi,


I'm refering to the e-mail I sent you on 5/6.


I was just wondering if you have recieved this e-mail,
because I cant see

that I have recieved any answer to it yet.


Please just contact me if you want me to send you the
e-mail again.


Yours sincerely,


Erik Ribsskog


The Royal
Bank of Scotland plc, Registered in Scotland No. 90312.
Registered Office: 36 St Andrew Square, Edinburgh EH2
2YB

Authorised and regulated by the Financial Services
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Whilst all
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This email has originated from the
Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,
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Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,
London E14 9SR, United Kingdom. Registered as a limited company in
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We accept no liability for any loss or damage which may be caused by
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no contractual effect and may only be used for the purpose(s)
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are those of the author and do not necessarily reflect those of the
Financial Ombudsman Service Ltd.


This email has originated from the
Financial Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall,
London E14 9SR, United Kingdom. Registered as a limited company in
England and Wales No. 3725015. Registered office as above.












This e-mail and any attachments are
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United Kingdom. Registered as a limited company in England and Wales No.
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This email has originated from the Financial
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United Kingdom. Registered as a limited company in England and Wales No.
3725015. Registered office as above.












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virus checks on the contents of this communication. We accept no liability for
any loss or damage which may be caused by software viruses or by interception
or interruption of this mail.


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contractual effect and may only be used for the purpose(s) indicated in it.
The statements and opinions expressed in this e-mail are those of the author
and do not necessarily reflect those of the Financial Ombudsman Service
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This email has originated from the Financial
Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR,
United Kingdom. Registered as a limited company in England and Wales No.
3725015. Registered office as above.













This e-mail and any attachments are confidential
and may be subject to legal privilege. If you are not the intended recipient,
please notify the sender immediately and delete this e-mail and any attachment
from your system. If you are not the intended recipient you must not copy,
disclose or take any action in reliance to it.


This e-mail and any attachments have been checked by
virus detection software before transmission. You should carry out your own
virus checks on the contents of this communication. We accept no liability for
any loss or damage which may be caused by software viruses or by interception or
interruption of this mail.


Unless otherwise indicated, this e-mail has no
contractual effect and may only be used for the purpose(s) indicated in it. The
statements and opinions expressed in this e-mail are those of the author and do
not necessarily reflect those of the Financial Ombudsman Service Ltd.

This email has originated from the Financial
Ombudsman Service Ltd. South Quay Plaza, 183 Marsh Wall, London E14 9SR, United
Kingdom. Registered as a limited company in England and Wales No. 3725015.
Registered office as above.














Jeg sendte en purring til EFTA, siden jeg synes at de nok tulla en del, da de henviste meg til Solvit og ikke til EU-kommisjonen. (In Norwegian)




Google Mail - Purring/Fwd: Klage på EFTA (Linda Bjørk Sigurdardottir fra Island)










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Purring/Fwd: Klage på EFTA (Linda Bjørk Sigurdardottir fra Island)











Erik Ribsskog
<eribsskog@gmail.com>



Fri, Jul 24, 2009 at 7:42 PM




To:
mail.gva@efta.int






Hei,

jeg kan ikke se at jeg har mottatt noe svar på denne e-posten, derfor sender jeg denne purringen.

Mvh.

Erik Ribsskog



---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date: 2009/5/29
Subject: Klage på EFTA (Linda Bjørk Sigurdardottir fra Island)

To: mail.gva@efta.int


Hei,



jeg kontaktet EFTA, for å få vite hvordan man formelt klagde på brudd på EØS-

avtalten.



Og da sender jeg en e-post på norsk.



Og jeg får et svar på engelsk fra Sigurdardottir.



Men hun sender meg til Solvit Norway, men, det er EU-kommisjonen det, som man

skal kontakte da, hvis man ønsker å klage, som jeg ville, formelt, på

brudd på EØS-

avtalen.



Jeg googlet forresten hun Sigurdardottir, og hun skriver navnet sitt i

upper-case, og

hun så litt ut som sånne djeveldyrkere/kabalister, på Facebook, som

jeg har i familien,

som tuller med meg, sånn at jeg måtte flytte til England.



Illuminati/djeveldyrkere osv., er det jeg tenker på.



Så jeg lurer på om dere kan undersøke om det var noe fusk inne i

bildet, fra nevnte

Sigurdardottir, når hun sendte meg til Solvit Norway, og ikke til

EU-kommisjonen.



Og hvorfor fikk jeg ikke svar fra dere på norsk, når jeg skrev på

norsk, sånn har vel

EU det f.eks. at hvis man skriver på et av medlemslandenes (Norges)

språk, så får man

svar på sitt eget språk (norsk).



Med vennlig hilsen



Erik Ribsskog









Mer om problemene i Hakon-gruppen mm. (In Norwegian)

Erik Ribsskog sa, få sekunder siden:
RE: Hvem skal kjøpe hester til de kongelige nå?
Hei,

men når Hakon-gruppen var sånn, at når jeg ringte om parkeringsplasser i kjelleren, så sa hu dama, at Stein Erik hadde lovet to parkeringsplasser, til to gutter.

Da var Hakon-gruppen mer som en familiebedrift, enn som et konsern.

Rimi var nok bygget opp på streng kontroll, av mange medarbeidere.

Så at Stein Erik Hagen er noe mafia, det tørr jeg nesten å si.

Og jeg er ikke i tvil om at det har blitt brukt mafia-metoder, for å kvitte seg med uønskede personer, i Rimi.

Se på meg, som sitter i Storbritannia og ikke kan dra tilbake til Norge, for der blir jeg forfulgt.

Johannes Hagen, mener jeg det var, sa, da han mistet jobben i Rimi, at han ikke turte å si hva han mente, for han var redd for Rimi-Hagen, siden han hadde noen form for ris bak speilet da, kunne man forstå, som han kunne bruke mot Johannes Hagen, også etter at Johannes Hagen sluttet i Rimi, kunne man forstå av avisartikkelen.

Skal jeg se om jeg finner den på Google:

- Hagen har råd til å sette en advokat på meg i 70 år. Jeg tør ikke si noe. Jeg har ingenting å stille opp med dersom han bestemmer seg for å ta meg, sier en tidligere sentral medarbeider.

http://www.vg.no/nyheter/innenriks/artikkel.php?artid=9291184

Ja, det var snakk om advokat ja.

Jeg synes vel at det var litt rart, at de skulle være så redd for en advokat.

Det er jo noe som heter å 'whistle-blowe', ihvertfall i utlandet, hvis noe er galt noe sted.

Men det var kanskje ikke dette, som det var snakk om der.

Jeg er klar over det, at Rimi-Hagen har solgt Rimi.

Han solgte Rimi til ICA, men også til Ahold i Nederland vel.

Det er vel dette som Hagen for det meste har gjort, at han har kjøpt opp norske bedrifter, og solgt de til utlandet.

Han solgte Rimi til Sverige og Nederland.

Han solgte avisene i Orkla, til en engelskmann.

Og han solgte kjøpesenterne i Steen og Strøm-gruppen, til Frankrike.

Så nå havner jo alt overskudd, i utlandet nå.

Så at Rimi-Hagen skal ha vært så bra for Norge, det er ikke jeg helt sikker på men.

Men du kan kanskje hjelpe med å forklare dette bedre?

Mvh.

Erik Ribsskog


http://www.dagbladet.no/2009/07/23/nyheter/fremskrittspartiet/innenriks/politikk/stein_erik_hagen/7331193/#comments_container

EU-kommisjonen hadde visst kontor i Norge. Det var jeg ikke klar over. (In Norwegian)




Google Mail - Videre formidling af klage på brud på EØS-aftalen










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Videre formidling af klage på brud på EØS-aftalen











eu-dk@ec.europa.eu
<eu-dk@ec.europa.eu>



Fri, Jul 24, 2009 at 1:38 PM




To:
eribsskog@gmail.com








Kære Erik Ribsskog,



Europa-Kommissionens Repræsentation I Danmark har modtaget vedhæftede

mail den 23. juli 2009.



Vi har d.d. videreformidlet skrivelsen til Europakommisjonens delegasjon til Norge og Island, Klingenberggaten 7A, 0119 Oslo. Tel: +47 22 83 35 83. Fax: +47 22 83 40 55. europakommisjonen@ec.europa.eu











Med venlig hilsen



Anette Pedersen

Europa-Kommissionen

Repræsentation i Danmark

Gothersgade 115,1123 København K

T: 33 14 41 40

M: anette.pedersen@ec.europa.eu

www.ec.europa.eu/danmark















---------- Forwarded message ----------
From: <eribsskog@gmail.com>
To: <eu-dk@ec.europa.eu>
Date: Thu, 23 Jul 2009 22:09:02 +0200
Subject: Klage på brudd på EØS-avtalen fra EU/Fwd: Brudd på EØS-avtalen/Fwd: Klage på vedtak med referanse 200803597-18/JOR
Hei,

jeg vil altså klage på brudd på EØS-avtalen, fra EU.



Solvit sier at da må jeg kontakte EU-kommisjonen.



Derfor kontakter jeg dere på e-post igjen nå.



Hvordan skal jeg gå fram, for å praktisk klage på EU for brudd på

EØS-avtalen?



Med vennlig hilsen



Erik Ribsskog





---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/5/28

Subject: Brudd på EØS-avtalen/Fwd: Klage på vedtak med referanse

200803597-18/JOR

To: eu-dk@ec.europa.eu





Hei,

jeg fikk e-post fra Solvit Norway, idag, hvor de sier at det er

EU-kommisjonen, som man må kontakte for å klage formelt på brudd på

EØS-avtalen:



'Solvit Norway <Solvit.norway@nhd.dep.no>

toErik Ribsskog <eribsskog@gmail.com>

dateThu, May 28, 2009 at 7:46 AM

subjectSV: Henvendelse om brudd på EØS-avtalen

mailed-bynhd.dep.no

hide details 7:46 AM (8 hours ago)

Reply



Hei igjen,







EFTAs overvåkingsorgan kontrollerer at EFTA-EØS-statene, altså Norge,

Island og Lichtenstein, overholder EØS-avtalen. Når det gjelder

EU-statenes brudd på EØS-avtalen er det Kommisjonen som fører tilsyn

med dette.







Nærings- og handelsdepartementet er ansvarlig for drift av

SOLVIT-systemet i Norge.







Vennlig hilsen



Jostein Røynesdal



SOLVIT Norway



Nærings- og handelsdepartementet



Besøk oss på www.nhd.no



















Fra: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sendt: 27. mai 2009 17:15

Til: Solvit Norway

Emne: Re: Henvendelse om brudd på EØS-avtalen







Hei,







men skal jeg sende det til EU da, jeg er jo fra et EFTA-land?







Vennligst forklar.



Og hvorfor svarer ikke Nærings- og handelsdepartementet?



Igjen på forhånd takk for forklaring.







Med vennlig hilsen



Erik Ribsskog







2009/5/27 Solvit Norway <Solvit.norway@nhd.dep.no>



Det vises til henvendelser per e-post 5. og 26. mai om mulig brudd på

EØS-avtalen. Dersom du mener at britiske myndigheter har brutt

EØS-avtalen, kan du sende en henvendelse til EU-kommisjonen.











Vennlig hilsen



Jostein Røynesdal



SOLVIT Norway



Nærings- og handelsdepartementet



Besøk oss på www.nhd.no



----------------------------------------------------------------------------------------------------------------------------------------------



Denne e-posten er beregnet for den institusjon eller person den er

rettet til og kan være belagt med lovbestemt taushetsplikt. Dersom

e-posten er feilsendt, vennligst slett den og kontakt Nærings- og

handelsdepartementet.







This email is confidential and may also be privileged. If you are not

the intended recipient please notify the Ministry of Trade and

Industry, Norway, immediately.'.



Så lurer jeg, hvis jeg ønsker å klage på brudd på EØS-avtalen, fra

Storbritannia, (se videresendt e-post. Det er også en klage til, og

det er at politiet i Storbritannia, ikke ville hjelpe meg, da jeg ble

jaget fra Norge, i 2005, (av noen organiserte kriminelle/mafia etc.,

enda jeg ikke er kriminell selv), og dro til Liverpool.



Jeg lurte på hvem jeg skal kontakte i EU-kommisjonen, angående dette.



Jeg tenkte jeg kunne sende dette til EU-kommunisjonen i Danmark, siden

det danske og norske skriftspråket er ganske likt,

og min mormor er også fra Danmark så, Ingeborg Ribsskog.



Håper dette er i orden!



Med vennlig hilsen



Erik Ribsskog





---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: 2009/1/21

Subject: Klage på vedtak med referanse 200803597-18/JOR

To: postmottak@nhd.dep.no





Hei,



jeg mottok et brev fra dere igår, hvor jeg syntes det manglet litt på

fornuften, hvis jeg skal være litt ærlig.



Jeg skal prøve å forklare hva jeg mener.



Dere skriver:



'Det er ikke godgjort i tidligere korrespondanse med SOLVIT at det

foreligger brudd på en konkret rettighet

etter EØS-avtalen i skaen. Derfor er det ikke grunnlag for eller mulig

å opprette en SOLVIT-sak mot britiske

myndigheter'.



Men da måtte vel Solvit ha bedt om dokumentasjon, så skulle jeg ha gitt det.



Solvit ba ikke om dokumentasjon, de ville bare ha en forklaring.



Og Solvit Norway tok kontakt med Solvit UK.



Så bestemte Solvit Norway seg for å ikke opprette en sak.



Solvit Norway burde ha bedt om mer dokumentasjon da.



Det som har skjedd, er at Solvit Norway oppfører seg som en

underavdeling av Solvit UK.



De bare gjør som britene sier, og dere hos Handels og

Næringsdepartementet, dere fremstiller det som

at det ikke er godtgjort, at det har forekommet brudd på EØS-avtalen.



Men hvorfor tok Solvit Norway kontakt med Solvit UK da?



Solvit Norway var jo fornøyde de.



Hva skal jeg gjøre nå?



Skal jeg kontakte Solvit Norway på nytt?



Jeg synes dette minner om knefall for britene.



Dette er bare tull og tøys og surr fra dere i Handels- og

Næringsdepartementet.



Dere kan ikke si at det manglet grunnlag for å opprette en sak, når

Solvit Norway ringte Solvit UK, for å

opprette en sak.



Det var Solvit UK som bestemte at det ikke var grunnlag for å opprette en

sak.



Jeg klager til dere på at Solvit Norway lar britene få bestemme dette,

hva som er grunnlag for å opprette

en sak, eller ikke.



Det burde ikke være sånn, at Solvit Norway sier til meg, at de skal

undersøke det.



Så ringer de britene, også sier de at det ikke har skjedd noe galt.



Nei, det burde være sånn, at Solvit Norway, bestemmer seg for å opprette en

sak.



Og så oppretter de en sak.



Det burde ikke være sånn at de ombestemmer seg, etter å ha pratet med

britene, som om britene hos Solvit

UK, var sjefene til han hos Solvit Norway.



Handels- og Næringsdepartementet sorterer vel ikke under den britiske

regjeringen?



Det kan virke sånn i denne saken.



Jeg mener at jeg kan godtgjøre regelbrudd, men jeg har fått sjangsen til

dette.



For saken ble avsluttet, før det kom til snakk om noe dokumentasjon.



Jeg vil at dere:



1. Undersøker hva som skjedde, da Solvit UK overprøvde Solvit Norways

bestemmelse

om å opprette en Solvit-sak.



2. Forteller meg hvordan jeg skal gå frem, for å opprette Solvit-saker

av problemene jeg

kan dokumentere:



- Britisk politi nekter å la meg anmelde en arbeidssak mot Bertelsmann

Arvato, enda

jeg har dokumentasjon på at det har foregått lovbrudd der.



- IPCC, de svarer ikke på e-poster og telefoner, de lar meg ikke få

behandlet min klage

på Merseyside-politiet.



- The Home Office, de nekter meg å få levere en klage på at IPCC ikke

svarer på e-poster

og heller ikke returner telefoner, enda IPCC sorterer under the Home

Office administrativt.



Jeg mener at jeg som EØS-borger, har rett til å anmelde klare

lovbrudd, som jeg har

bevis for.



Og jeg har også rett til å anmelde politiet til IPCC, og få den klagen

behandlet på en

ordentlig måte.



Og jeg har også de samme rettigheter som EU-borgere, til å få en klage på

IPCC

ikke administreres ordentlig, behandlet av the Home Office, så lenge

jeg oppholder

meg i Storbritannia, i overenstemmelse med EØS-avtalen.



Så her er det klare brudd på EØS-avtalen, mener jeg.



Jeg har også blitt latterliggjort av britisk politi, som kaller meg

'Miss Erik Ribsskog',

og som kaller bevis jeg ga dem mot Bertelsmann Arvato, 'found property',

enda

jeg leverte det over skranken til en konstabel Steele, hos

Merseyside-politiet.



Så det er tydelig at respekten for EØS-borgere, hos britisk politi,

den er på et lavmål.



Her blir man bare tullet rundt med, siden man ikke er britisk eller

EU-borger.



Og EFTA bare henviser meg til Solvit.



Og Solvit, de bare bøyer seg for britene.



Så det er tydelig at norske myndigheter underordner seg britene, og

lar sine borgere

bli hersjet med her borte.



Så den EØS-avtalen er ikke verdt papiret den er skrevet på.



Det er bare noe lureri hele greiene.



Det er ingen kompetente organer som passer på at den overholdt uansett.



Så at Norge skal betale milliarder til EU hvert år, som motstykke mot

å få den avtalen,

det skjønner ikke jeg.



Det må bare være for firmaer at den avtalen gjelder.



Vanlige norske borgere er ihvertfall fritt vilt i praksis, i EU, og

blir tullet rundt med, uten

at noen i Norge reagerer.



Så det synes jeg er en skam.



Med hilsen



Erik Ribsskog








The Financial Ombudsman vil ikke svare, på hvorfor deres ansatte må jobbe på søndagsmorgenene. Her er det nok noe muffens. (In Norwegian)




Google Mail - Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Reminder/Fwd: Complaint against RBS/Fwd: Earlier e-mail











Collins, Jackie
<jackie.collins@financial-ombudsman.org.uk>



Fri, Jul 24, 2009 at 10:42 AM




To:
Erik Ribsskog <eribsskog@gmail.com>








Dear Mr Ribsskog


I believe I have answered all of your questions in my
previous email, and I am not prepared to enter into any further discussions
regarding this matter.


Please feel free to email me however, if you have any
queries regarding your complaint.


Regards


Jackie
Collins

Operations Manager
Direct Dial : 020 7964
0116

Direct Fax: 020 7964 0117







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 23 July 2009 22:23
To: Collins,
Jackie
Subject: Reminder/Fwd: Complaint against RBS/Fwd: Earlier
e-mail


Hi,


I can't see that I've received an answer to this e-mail yet, so I'm trying
to send it again.



Best Regards,


Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date:
Wed, Jul 1, 2009 at 2:18 PM
Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail
To: "Collins, Jackie" <jackie.collins@financial-ombudsman.org.uk>


Hi,


I think I have the right to know this, when your representatives send me
e-mails at

seven o'clock, on a Sunday morning.


I think you should send your business e-mails within the
business-hours, and I'm

conserned about how you treat your staff, and I've contacted Acas about
this.



If you do not expect your staff to work 12-14 hours a week, seven days a
week,

then why are the working on a Sunday morning at six o'clock.


People are going to think that your representatives are some kind of
slaves, if

they have to work at the time of the week, when the other people in
England,

are on their way back from the pub.



If people get e-mails at this hour, they are going to start writing answers
while

they are still drunk.



This sounds insane to me, to have people working, at six o'clock, on a
Sunday

morning, answering e-mails that they could have answered on a Monday.


You have to pay them overtime, for work they just as well could have
done on

a week-day.


Your institution is extreamly poorly managed, and you are wasting the
tax-

payers money, with all the unessesary over-time.



I think there is a law in this country saying that Government should have
openness,

so I think you should explain what the reason for your very strange and
akward

working-hours are.



Sincerely,


Erik Ribsskog








On Wed, Jul 1, 2009 at 9:34 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear Mr
Ribsskog


Thank you
for your email.


You will
excuse me for not going into the finer details of our staffing working hours
and holiday allowance. I will however, reassure you we certainly
do not expect or allow our staff to work 12 to 14 hours a day 7 days a
week.



Regards


Jackie
Collins

Operations Manager
Direct Dial : 020 7964
0116

Direct Fax: 020 7964 0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 30 June 2009
16:31



To: Collins, Jackie
Subject: Re: Complaint against
RBS/Fwd: Earlier e-mail





Hi,


Monday to Friday, 8 am to 6 pm, is alright, I think.


But you also let your staff work Sunday mornings, at 6 am.



It seems to me that you overload your representatives with work, and that
they have to

work 12 to 14 hours 7 days a week.



I thought slavery was forbidden in our time.



Why do you let your representatives work every Sunday morning, when other
people in

England are on their way home from the pub?



Do your staff get summer-holiday at all?


Sincerely,


Erik Ribsskog





On Tue, Jun 30, 2009 at 9:54 AM, Collins, Jackie <jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear Mr
Ribsskog


We
always try to provide the best service we can to our customers, and
sometimes that means offering our staff the option of working overtime
during very busy periods.


Please
be assured that they have to work within strict time guidelines, and these
are always checked by Operations Managers to ensure they are not working too
many hours.


The
service our department offers is outside of the usual office hours of
9am till 5pm because we have found that a lot of our customers have
difficulties contacting us whilst they are at work themselves during the 9am
to 5pm times, so we have opening hours of 8am - 6pm, as do many firms
these days.


I hope
this explains.



Regards



Jackie
Collins

Operations Manager

Direct
Dial : 020 7964 0116

Direct Fax: 020 7964
0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 29 June 2009
19:32
To: Collins, Jackie



Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail





Ok,


that sound very fine!



But, why is that you let your representatives work over-time every
Sunday then?


Shouldn't you as a main rule conduct your business, within the
business hours?


Yours sincerely,


Erik Ribsskog




On Mon, Jun 29, 2009 at 3:50 PM, Collins, Jackie
<jackie.collins@financial-ombudsman.org.uk>
wrote:



Dear
Mr Ribsskog


Rosemary Cox has passed your complaint to me to take over as
you have requested that she no longer deals with your
case.


I can
confirmed that a letter has been sent to the firm, and we have asked that
they issue you with a final response letter within 14 days. We have
also asked them to copy us in on that response.


If you
remain unhappy with the firms response, or you have not received a
response from them within 14 days, please let me know and I will arrange
for your complaint to be moved forward for investigation by an
Adjudicator.


Regards



Jackie Collins
Operations
Manager

Direct Dial : 020 7964
0116

Direct Fax: 020 7964
0117








From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 11:17
To: Cox,
Rosemary
Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail


Hi,


I don't think it's any use with me repeating myself.



I don't think you should handle my complaint.


The reason is, that if you are to overworked, you get to
tired.



And in dealing with complaints like these, one obviously needs ones
judgement, to be like

it should be.


If one are out of balance, like I think you could be, then I
don't think this is good for how the

complaint is being dealt with.


So please do as I ask Mrs .Cox, and tell your manager what I
said, that I want someone else

to deal with my complaint, due to that I think that you must be
overworked.


Haven't you seen how fine the weather is today, you should have a
day off in the fine weather,

I think.


Sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 11:10 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:







Dear Mr
Ribsskog


Thank you for your
e-mails


As previously advised I am not going to
debate with you the working hours of this
office.


I have written to you today to advise the
steps we are taking with your complaint. If the firm fail to resolve the
situation for you, your complaint will be passed onto our adjudication
area for further consideration of the concerns you have
raised.


I should add that
we do not tolerate rude or insulting language at this
office
, and would expect any further communication to be sent in
a more acceptable manner.



Kind Regards


Rose Cox


team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 28 June 2009 10:43



To: Cox, Rosemary
Subject: Re: Complaint
against RBS/Fwd: Earlier e-mail





Hi,


of course you can work on Sundays if you want.


But business e-mails should just be sent within the
business-hours.


Or else, what's going to happen, is obvious.


Someone are going to come drunk home from town, and answer the
business-e-mails when they are drunk, which is what has happened today,
with our correspondence.


If this is something, you didn't know from before, then I think
this Financial Ombudsman-stuff is just a load of crap really.



Try to use the head that God gave you when you were born!


Sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 10:33 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:







Dear Mr Ribsskog


Thank you for your e-mail


I must admit to being surprised and
confused with the content of the
e-mail
.


We are an extremely busy department and we often
work at the weekends, this is obviously of help
to consumers as we are able to deal with their complaints in
a more timely manner. I would suggest that
It is entirely up to each individual business to
determine which hours their staff will work and I do not intend
debating this with you.


By working this weekend I have been able to deal
with your complaint, which as you can appreciate is of a benefit to
you.


Perhaps you can clarify the spelling mistakes you
are referring to?


Kind Regards




Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28 June
2009 10:20



Subject: Re: Complaint against RBS/Fwd: Earlier
e-mail





Hi again,


don't you think it's strange for an institutions like yours to
send e-mails on Sunday mornings then?


Shouldn't e-mails be sent within normal business hours then
you think?



This is what it says on Wikipedia:



In
the United
States
and United Kingdom, the hours between 9 am and 5 pm are typically considered to be standard
business hours






I
think this is rather akward, as I also think your spelling-mistakes
are.


Sincerely,


Erik
Ribsskog




On Sun, Jun 28, 2009 at 8:06 AM, Cox, Rosemary
<Rosemary.Cox@financial-ombudsman.org.uk>
wrote:






Dear Mr Ribsskog


Thank you for your e-mail


That's no problem, however I should point out
that we are not a government department, we are a independent
complaints body.


I will be in touch with your again in the next
few days




Kind Regards



Rose Cox

team manager






From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28
June 2009 08:02



To: Cox, Rosemary
Subject: Re: Complaint
against RBS/Fwd: Earlier e-mail





Hi,


ok that's very fine, I'm just home from town you see.


I thought it was a bit strange, since noone in Government
in Norway, work on Sundays.


Sorry about this, I forget sometimes that I'm not in Norway
any longer.


Sorry about this!



Yours sincerely,


Erik Ribsskog





On Sun, Jun 28, 2009 at 7:54 AM, Cox,
Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>
wrote:






Dear Mr Ribsskog


Thank you for your e-mail


I can assure you this is not
a joke, I am currently in the office working
today.


I presume that
you would like us to deal with your complaint, so am responding to
your e-mails
today



Kind Regards



Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 28
June 2009 07:36
To: Cox, Rosemary
Subject: Re:
Complaint against RBS/Fwd: Earlier e-mail





Hi,


why do send the e-mails early on a Sunday morning, by the
way.


Is this some kind of joke?



Sincerely,


Erik Ribsskog




On Sun, Jun 28, 2009 at 7:33 AM, Cox,
Rosemary <Rosemary.Cox@financial-ombudsman.org.uk>
wrote:




Dear Mr Ribsskog


Thank you for your
e-mails


I will contact
you again once I have considered the
information.


Kind Regards



Rose Cox

team manager







From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 27
June 2009 14:59
To: Cox, Rosemary
Subject:
Complaint against RBS/Fwd: Earlier e-mail





Hi,


thank you for you e-mail, that I recieved today.


I'll contact your collegue back, regarding the
Barclays-complaint.



I sent the complaint on RBS Dale St., to Yvonne Williams at
RBS, but she

also harassed me, like this, she writes 'Dear Ms Ribsskog',
even if my name

is Erik, and in Britain, you have a movie called 'Erik the
Viking', and Eric is

also a quite usual name, in English-speaking
countries.


So I think Yvonne Williams, the complaint-investigator,
also bullied me.



I think this must have been a deliberate mistake.



This ended with the complaint being partly resolved, in the
way that RBS,

gave me the bonus of £100, for moving my account to them,
from Barclays,

(who I also had problems with, that I'll exlain about to
your collegue, like I

mentioned earlier).


I'll also find the actual complaint against RBS Dale
St. now, and forward it

to you.


What I meant with the complaint-form, was that it
didn't look anything at all

like the ones you've sent me now.


Maybe the complaint-form I was sent, was to do with
other financial institutions,

than banks?


Like share-fonds etc?



Have you also got other complaint-forms, other than to
banks, perhaps someone

sent me the wrong form intentionally?



Just a thought I had.


But anyway, thank you very much for your e-mail, and
I'll also find the actual

RBS Dale St. complaint, and e-mail it to you now.


Yours sincerely,



Erik Ribsskog





---------- Forwarded message
----------
From: Williams, Yvonne
(CRU)
<Yvonne.Williams@rbs.co.uk>
Date:
Tue, Jun 26, 2007 at 4:30 PM
Subject: RE: Earlier
e-mail
To: Erik Ribsskog <eribsskog@gmail.com>




Dear Ms Ribsskog


Could you please arrange another copy of your email to be
sent to me for my investigation


Regards


Yvonne Williams





From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 19 June
2007 14:04
To: Williams, Yvonne
(CRU)
Subject: Earlier e-mail


*** WARNING : This message
originates from the Internet ***


Hi,


I'm refering to the e-mail I sent you on 5/6.


I was just wondering if you have recieved this e-mail,
because I cant see

that I have recieved any answer to it yet.


Please just contact me if you want me to send you the
e-mail again.


Yours sincerely,


Erik Ribsskog


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