lørdag 9. januar 2010

Jeg sendte en ny e-post til ICE




Google Mail - Update/Fwd: Complaint










Google Mail


Erik Ribsskog
<eribsskog@gmail.com>




Update/Fwd: Complaint











Erik Ribsskog
<eribsskog@gmail.com>



Sat, Jan 9, 2010 at 12:40 AM




To:
DWP ICE gateway team <ice@dwp.gsi.gov.uk>






Hi,

I have a complaint against the jobcenter-manager Mrs. Hart.

Should I then discuss with her, my complaint against Mr. Jenkinson there, before ICE have finished investigating my complaint against Mrs. Hart?


I think this sounds awkward, I think this complaint, against Mr. Jenkinson, has to be investigated by ICE collected with the complaint against Mrs. Hart, that you are already dealing with, since Mrs. Hart is the superior of Mr. Jenkinson.


Hope you agree with me on this!

I've also sent you other e-mails about the complaint against Mrs. Hart, that you haven't answered.

Yours sincerely,


Erik Ribsskog


---------- Forwarded message ----------
From: Hart Colette JCP WILLIAMSON SQUARE <COLETTE.HART@jobcentreplus.gsi.gov.uk>

Date: Fri, Jan 8, 2010 at 3:38 PM
Subject: Complaint
To: eribsskog@gmail.com




Dear Mr Ribsskog,


Thank you for your e-mail regarding a complaint about Mr Jenkinson. Your complaint was passed to me as the Jobcentre Manager to investigate.


The interview you were invited to attend with Mr Jenkinson was a mandatory interview which all JSA customers are obliged to attend and part of JSA conditionality. Mr Jenkinson is responsible for conducting these interviews in Williamson Square Jobcentre. He is also the Disability Employment Advisor for Williamson Square Jobcentre but please be assured that this interview was not in connection his DEA remit.


I am sorry that you feel this is harassment but in order to be entitled to JSA you are required to attend appointments with advisers at specific times.


As you requested I have cancelled you appointment with Mr Jenkinson on 14.1.10. I understand that this interview was arranged with your agreement and the intention of it was to offer you further assistance to gain employment and not to discuss disability.


If you have any further problems please feel free to contact me directly either by e-mail or on my direct phone number listed below.


Regards


Colette Hart


JASM


Williamson Square Jobcentre


0151 801 5760


colette.hart@jobcentreplus.gsi.gov.uk



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