Hi
If you email me the details of your complaint I will pass
it on to the appropriate person.
Thanks
Ross McDonald
Group Customer Relations
1st Floor, Business House
F
Gogarburn
Edinburgh
Depot Code: 045
Tel 0131 626 3605
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 08 February 2010 14:15
To: McDonald, Ross (Group
Customer Relations)
Subject: E-mail address
Hi,
I'm trying to get hold of an RBS general enquiery e-mail address.
(Since I'm having problems with your telephone support, latest today
with Mike, who just pretended to not understand what I was saying).
Since I was at Tesco, to get a refund for a digital camera I bought
there.
I needed a confirmation-code, to get the founds transfered back to my
account, and I understood that this wasn't the regular procedure.
What is it with the account?
Why is your company messing me around, they transfered me to Nat. West when
I called for the second time.
I'm not sure if I should write regards,
Erik Ribsskog
*** WARNING : This message originates from the Internet ***
The Royal Bank of Scotland plc, Registered in Scotland No. 90312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB
Authorised and regulated by the Financial Services Authority.
This e-mail message is confidential and for use by the addressee only. If the message is received by anyone other than the addressee, please return the message to the sender by replying to it and then delete the message from your computer. Internet e-mails are not necessarily secure. The Royal Bank of Scotland plc does not accept responsibility for changes made to this message after it was sent.
Whilst all reasonable care has been taken to avoid the transmission of viruses, it is the responsibility of the recipient to ensure that the onward transmission, opening or use of this message and any attachments will not adversely affect its systems or data. No responsibility is accepted by The Royal Bank of Scotland plc in this regard and the recipient should carry out such virus and other checks as it considers appropriate.
