Hi,
I'm refering to your letter, from 24. May, in which I noticed a couple of things, that I reacted a bit on.
1.
You write, that I have to complain to the Jobcenter, about my other complaints.
But my initial complaint, is against the Jobcentre manager.
Shouldn't then my later complaints be sent to you?
2.
You write that I agreed with the definition of the complaint, (Joubcenre Plus has failed to deal with your complaint in a timely and appropriate manner), on the phone.
But as I remember it, ICE called me on my mobile, when I was at Tesco.
And as I remember it, I've contacted you back later, with an updated complaint.
I remember it as that I objected, over the phone, to the defenition, when ICE called me, on my mobile.
(Why do you call people on their mobile, about things like this?)
Could you please go through my e-mails and see if you can find the complaint as I stated it.
3.
Who should I complain to about the error in your letter.
Since I did not agree over the phone on the 'shape' of the complaint.
Thank you very much in advance, for you answer!
Best Regards,
Erik Ribsskog
