Den oppvaskmaskinen jeg kjøpte fra Argos, ifjor sommer, har begynt å fuske, så jeg sendte en klage om det

Erik Ribsskog <eribsskog@gmail.com>

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Complaint about dish-washer/Fwd: Customer Enquiry, Our Ref: ARG4220053X

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Erik Ribsskog <eribsskog@gmail.com>	Mon, Jun 14, 2010 at 2:12 AM
To: Order.Enquiries@argos.co.uk
Hi, the dish-washer I bought from you, in July of last year, is beginning to not work properly. The timer now stops, at least once, for each programme, so the dish-washer washes for hours, without finishing the programme. As far as I remember, there is a one year warranty, for foults like this. So I was wondering how I should go forward, to get the dish-washer fixed? Best Regards, Erik Ribsskog ---------- Forwarded message ---------- From: Argos Direct E-Commerce <Order.Enquiries@argos.co.uk> Date: Thu, Jul 9, 2009 at 6:42 PM Subject: re: Customer Enquiry, Our Ref: ARG4220053X To: eribsskog@gmail.com Dear Mr Ribsskog, Subject: Order number 83558210. Thank you for your e-mail regarding confirmation of your order. I am sorry you did not receive an email confirmation for the above order, unfortunately we had a system error. Having checked the system I am pleased to confirm your order has been processed and will be delivered on Monday 13th July 2009 between 12pm and 6pm. Should you require any further assistance please do not hesitate to contact us at order.enquiries@argos.co.uk or call us on 0845 640 2020. Regards, Jerome Vernon Argos Direct E-Commerce Customer Service Team. For your reference the above reply is in reference to your earlier email ARG4220053X: ----- Original Message ----- From: "eribsskog@gmail.com" <eribsskog@gmail.com> Date: 09 July 2009 Subject: Customer Enquiry Reason for enquiry (header) - Feedback Reason for enquiry (specific) - Feedback on the website Comments - I didn't recieve a confirmation e-mail, for the order I placed yesterday, for a dish-washer ++. The order-numbers, (that I got when I called your customer-support, today), are: - 83558210 - AD 048963911 How can you not send a confirmation e-mail/invoice? Regards, Erik Ribsskog Title - Mr First name - Erik Surname - Ribsskog Email address - eribsskog@gmail.com Confirm email address - eribsskog@gmail.com House name/number - Street/Road - Address 3 - Town - County - Country - United Kingdom Postcode - Daytime phone number - Evening phone number - The information contained in this message or any of its attachments is confidential and may be privileged. Unauthorised disclosure, copying or dissemination of the contents is strictly prohibited. The views expressed may not be official policy, but the personal views of the originator. If you are not the intended recipient or have received this message in error, please delete this e-mail and advise the sender by using the reply facility in your e-mail software. All messages sent and received by Argos are monitored for viruses, high-risk file extensions, and inappropriate content. The registered office address of Argos Limited (registered in London, number 1081551) is Avebury, 489-499 Avebury Boulevard, Milton Keynes MK9 2NW. Please visit our website at http://www.argos.co.uk for further information about Argos. ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________

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