Hi,
ok, but it's saying that payment will be taken directly from my credit card.
And I got a new e-mail about this today.
It really makes no sense, because it says, in the e-mail I received today:
'Payment will be taken automatically on 18/10/2009 from your credit card on record with us.'.
Are you pulling my leg a bit here, since 2009 was last year.
What's this supposed to mean really.
How can you have an invoice-system like this?
It doesn't say it's for the domain-name johncons.com, it says it's for a quarter of web hosting: 'Business Quarterly - johncons.com (18/10/2009 - 17/01/2010) £13.47 GBP'.
What's the point in sending people non-sense like this?
How can you ask me to ignore this, when it says payment will be taken automatically from my credit card?
What kind of business-manners are these?
I've gone to business upper secondary school, in Norway, for three years, so I think I have to react on things like this, since it's not up to the standards in customer service, I think, that we learned about at business school.
Best Regards,
Erik Ribsskog
2010/6/24 Domain Express Admin
<admin@domainexpress.co.uk>
![Domain Express]()
Dear Erik,
Thank you for email to Domain Express Technical Support.
Well the domain johncons.com has expired, and you were sent a reminder email to renew it. If you do not want to renew it then please ignore the reminder emails.
Should you require any further assistance, please get back to me or join our live chat support.
Regards,
Kevin S Owen
Domain Express Technical Support Team
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Ticket ID: #703223
Subject: Re: Customer Invoice
Status: Answered
Ticket URL: http://www.domainexpress.co.uk/viewticket.php?tid=703223&c=6Ju3BQpg
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