Hi,
I had a complaint against Liverpool City Council, (Lifestyles Gym), that I wanted them to reply to in writing, (back in 2006!).
You at the Ombudsman said they didn't have to, since they offered to meet me at the gym.
On 28/5, Lifestyles called me, wanting me to reply to a customer survey.
I tried to explain, that I had a complaint against them, and because of this, didn't want to be part of the survey.
But the person calling didn't speak that good English, I think I have to say.
So it ended with me having to hang up.
Can't you please tell the Council to reply to my complaint in writing, so that we get this case over with?
Best Regards,
Erik Ribsskog
