torsdag 24. juni 2010

Som gammel Rimi-butikksjef, så er det irriterende, når Tesco-butikkene her i byen, ikke engang klarer å bestille bæreposer




Gmail - Complaint about you Tesco-shops at Clayton Sq. and Liverpool One, in Liverpool










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Complaint about you Tesco-shops at Clayton Sq. and Liverpool One, in Liverpool











Erik Ribsskog
<eribsskog@gmail.com>



Thu, Jun 24, 2010 at 3:03 AM




To:
customer.service@tesco.co.uk






Hi,

lately, your shops in Liverpool, (the two shops mentioned above), have stopped ordering enough carrier-bags.

So I have to buy the poppy-bags, if I can find them.


But, your representative, at Liverpool One, the other day, was harrassing the customers.

She told me to put more food in the carriers, than I had done.

I think you staff go to close.


I'm from Norway, and when I studied in Sunderland, my flat-mates and fellow exchange-students, from around Europe, told me I shouldn't drink the tap-water here.

So I buy like 4 liters perhaps, (around 8 pints), of tap-water, in the shop, or carbonated water, or 'pop', if I can afford it, since I'm unemployed, and sometimes even lager.


So Tesco can't expect me to carry like five kilos, in one carrier-bag, because they are very thin.

I remember once, when I was a child, and lived in Mellomhagen, in Norway, and my mother sent me to the Co-op shop, (Samvirkelaget), to buy several liters of milk etc.


And then the carrier-bag, tore apart, from the weight of the milk, when I was half-way home.

I was maybe six years old.

What are one supposed to do then.

One can put all of this in ones pocket.


One have to stand there and look stupid.

Like I had to, untill my mother came to find me, maybe 15 minutes later.

The woman who I met who lived close to where this happened, didn't want to give me a carrier.


So I don't think you can expect people to not use enough carriers, to get ones shopping home, with the carriers in one piece.

This is harassment and patronising, that your representatives do.


This I wanted do complain about.

This seems like something they would do in the Soviet-union.

I used to be a shop-manager in Norway, (in Rimi), and if we ran out of carrier-bags, I would drive to a another Rimi-shop, and borrow carrier-bags from them, untill we got more ourselves.


This has happened to me three times, in the last week or two, in Liverpool.

And if I complain, then I'm being harrassed by inpolite shop-workers, who tell me to put more food, in each bag.


Next time, I'll ask them to go home with me then, and pick up everything that falls out, when the bags tear from the weight of to much food in them.

And don't give me line that I got from the same shop-woman, about that I should save the enviroment.


That's also to patronise your customers.

I go to the shop to get food, not to be preached at.

Is Tesco a food-shop or a radical environmental-organisation at war?

Please explain this to me.


And please get your shops to order enough carrier-bags.

This is annoying, that you haven't got enough of them, and I think I'm going to shop a lot at Aldi, when that shop starts now this automn, in Liverpool City Center, because this never happened, when I lived in Sunderland, and shopped at Aldi there.


Regards,

Erik Ribsskog