Hi,
 
 I haven't received any information-pack, so I'm sending this reminder, (even if this was some months ago, that the correspondence about this, took place). Best regards,
  
 Erik Ribsskog
 ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Thu, Mar 25, 2010 at 4:59 PM Subject: Re: Your email To: Dawn T <dawnt@carersfederation.co.uk > Hi, 
 thank you very much, that sounds very fine! 
 If you haven't got my address, it should be: 
 Flat 3 5 Leather Lane Liverpool L2 2AE 
 Thank you very much again for the help! 
 Yours sincerely, Erik Ribsskog
 
 
 On Thu, Mar 25, 2010 at 3:38 PM, Dawn T <dawnt@carersfederation.co.uk>  wrote: 
  
  
 
Dear Mr Ribsskog   Thank you for your email.   I will put a Self Help Information Pack in
the post for you this afternoon.
   I hope this is of use to you.   If you require any further assistance don’t
hesitate to contact me.
  
  Kind Regards  
Dawn Thomas Senior Administrator  
 The Gateway Conference
 Centre, 71 London Road,
 Liverpool, L3 8HY
   Tel:
0151 298 3267
 Email:
dawnt@carersfederation.co.uk
 Website:
www.carersfederation.co.uk
 Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7
7LJ
 
 Registered Number: 3123142
 
 Registered Charity Number: 1050779
 This e-mail is intended solely for the named recipient(s),
it may contain confidential or privileged information. If you are not the
 intended recipient(s) please notify us immediately and delete the e-mail
 without taking copies, storing the e-mail, printing it or disclosing the
 contents of the e-mail to any other individual. Nothing contained in this
 e-mail is intended to create binding legal obligations between us. Any views or
 opinions presented in this e-mail are solely those of the author and do not
 represent those of The Carers Federation Limited. Should you communicate with
 anyone at The Carers Federation Limited by e-mail, you consent to us monitoring
 and reading any such correspondence.
    
 
 
 
 From: Erik Ribsskog
[mailto:eribsskog@gmail.com]
 
 Sent: 25 March 2010 13:55
 
 To: Dawn
 T
 
 Subject: Re: Your email
  
  Hi,  
sorry that I'm a bit late with answering.  
I was wondering if you think you could please send me a self
information pack, that I could have look at, then maybe I can fix this myself,
 without using any valuable time for you lawyers.
  
   
On Mon, Feb 8, 2010 at 3:00 PM, Dawn T
<dawnt@carersfederation.co.uk>
 wrote:
  
 
Dear Mr
Ribsskog
   Thank you
for your email.
   ICAS
(Independent Complaints Advocacy Service) is a free, confidential service which
 is independent of the NHS.  We can support people in making a complaint
 with the NHS.
   We provide
various levels of support and can:
   1. Provide a
Self Help Information Pack
   2. Provide an
Advocate who can:
  
 Put you in touch with other people who can help
you
 Help you write letters to the right people 
 Prepare you for and go to meetings with you 
 Give you the opportunity to speak confidentially
to someone who is independent of the NHS
 Help you to explore your options at every stage
of your complaint
 Answer questions to help you make decisions 
 Act on your direction rather than the wishes of
others
   ICAS cannot
however,
  
 Help you to claim financial compensation for
clinical negligence
 Get and NHS employee Disciplined 
 Give legal advice 
 Help you with complaints about private medical
treatment
 Give medical advice 
 Investigate complaints 
   If this
seems like something you could benefit from, please call us on our Regional
 Helpline 0300 456 8350.
   Kind Regards Dawn Thomas Senior Administrator ![]() 
 The Gateway Conference Centre, 71 London Road, Liverpool,
 L3 8HY
   Tel:
0151 298 3267
 Email:
dawnt@carersfederation.co.uk
 Website:
www.carersfederation.co.uk
 Registered Address: 1 Beech Avenue, Sherwood Rise, Nottingham, NG7
7LJ
 
 Registered Number: 3123142
 
 Registered Charity Number:
 1050779
 This e-mail is intended solely for the named recipient(s),
it may contain confidential or privileged information. If you are not the
 intended recipient(s) please notify us immediately and delete the e-mail
 without taking copies, storing the e-mail, printing it or disclosing the
 contents of the e-mail to any other individual. Nothing contained in this
 e-mail is intended to create binding legal obligations between us. Any views or
 opinions presented in this e-mail are solely those of the author and do not
 represent those of The Carers Federation Limited. Should you communicate with
 anyone at The Carers Federation Limited by e-mail, you consent to us monitoring
 and reading any such correspondence.
     
 
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