tirsdag 17. august 2010

Jeg sendte en ny klage til JET




Gmail - Emails received from Mr Erik Ribsskog










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Emails received from Mr Erik Ribsskog











Erik Ribsskog
<eribsskog@gmail.com>



Tue, Aug 17, 2010 at 7:55 PM




To:
"Birch, Gary" <Gary.Birch@liverpool.gov.uk>






Hi,

well, my impression from Gill, Jet Walton, was that she wanted me to get one of those statements from Naric.

And if she wanted me to pay for it, she would have just given me the contact-information to Naric, I think.


But I have to speak with her about this then.

I've been to Jet job-bank, about a statement from Naric, twice, but I haven't been helped by Jet, to get one.


Also, I was at Jet job-bank, on a food hygiene course, last year, and we were told, by the teacher, that Kentrucky Fried Chicken only used the lowest quality of chicken, and that kebabs bought on town, was really a bit like 'dog'.


So I think your Jet Job-bank is a mafia-nest.

Mr. Pinada, went to see someone, a couple of times, during our meeting.

(To do some mafia-stuff).

We fist sat down, in a big meeting-room, at the ground-floor.


Mr. Pinada wanted me to leave all my degrees etc., in that room, if there wasn't anything of value.

Even so.

We didn't go back to that room.

We went to the Employability Team-office.


And then to another meeting-room, at the first floor.

Why did we have to have the meeting, in three rooms?

Why did Mr. Pinada interrupt the meeting twice, to speake to a collegue?


You don't fool me, you mafia-mobsters.

You are infected by mob big time, I'd say.

Please send this to your superior.

Erik Ribsskog



On Tue, Aug 17, 2010 at 3:40 PM, Birch, Gary <Gary.Birch@liverpool.gov.uk> wrote:



Dear Mr Ribsskog,



My name is
Gary Birch and I am the manager with overall responsibility for the BME
Employability Team and as such have been forwarded your recent email exchanges
with both members of my team and the Liverpool JET Services.



I have requested
and received all background information regarding your enquiry, looked at the
accuracy of the information and advice you received and reviewed all relevant client
case notes. It is my opinion that the service you received was appropriate and
of a standard that we expect our Guidance Officers to meet during each and
every client intervention. I do appreciate that on occasion the signposting
process may lead to a destination were a cost implication is unavoidable and
that no suggested sources of funding may be forthcoming. However, these
circumstances in no way diminish the accuracy, relevance or quality of the
service provided. You are perfectly entitled to be dissatisfied with the
service you received and to disagree with my opinion. I therefore encourage you
to provide your honest comments, whether positive or negative, on the service as
part of our post contact evaluation process. I will ensure you are sent an
evaluation form in the next couple of days.



An issue of
greater concern to me is the references you make in your emails to both your ‘colour’
and that of the BME Employability Team members.
You appear to be suggesting that the service
provided to you was less than that offered to clients of other ethnic origins
and that this was because of the team’s ethnic mix
. If this is the case, I must point
out that the work of the BME Employability Team is held in the highest regard
and that they enjoy an enviable reputation in supporting the needs of all clients in the same professional
manner, no matter the race, creed, country of origin or religious beliefs of
the individual or group. Any evidence you have of discriminatory practices should
be forwarded to me immediately. I will then arrange to meet with you at the
earliest opportunity and I can guarantee you that all allegations will be fully
investigated.



I do hope I have
made my position in this matter very clear but please do not hesitate to
contact me if you have any queries arising from this email.



Regards



Gary Birch



Contracts
Manager


Adult Learning Service


1st Floor,
Clubmoor Childrens Centre


Utting Avenue East


Liverpool


L11 1DQ


Phone: 0151 233
8537


Mail: gary.birch@liverpool.gov.uk




Supporting
Liverpool and England's
2018 World Cup Bid










From:
Costello, Mary On Behalf Of JET

Sent: 16 August 2010 10:04

To: Birch,
Gary

Cc: Pineda, Carlos

Subject: FW: Complaint/Fwd: Is it
possible to convert Norwegian degrees/certificates to English
degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet Employability
Team/Fwd: Update/Fwd: IT Manager




Please see email below



Mary





Mary Costello-Smith

Central JET Team

Liverpool JET Service

Neighbourhood Employment
Services


2nd Floor Millennium
House


Victoria Street

Liverpool, L1 6JF

T: 0151 233 5462

F: 0151 233 8241

M: 07540 643100

E: mary.costello@liverpool.gov.uk

W: www.liverpooljet.org


2010 Year of
Health and Wellbeing


www.2010healthandwellbeing.org.uk














From:
Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 13 August 2010 17:12

To: JET

Subject: Fwd: Complaint/Fwd: Is it
possible to convert Norwegian degrees/certificates to English degrees/certificates?/Fwd:
Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager




Hi,






I mean, is it because I'm not coloured, (not black).






Because in the first meeting, then they said there that they could sometimes
send to Naric, but not before companies asked for it.






And I've had problems with the Jobcentre giving me grief, so then I thought I
could ask to get about my qualifications clearified.







(And they didn't look at my Upper
Secondary school
qualifications in the first meeting).







So I think it's strange I have to pay the £40.






I feel a bit tricked by Mr. Carlos Pineda.






He didn't tell me that this involved a £40 bill.







I think he should have told me that, in the meeting at Jet job-bank, on
Wednesday.







It's like he clouded it, about this, I think.






Therefore I think I was tricked, I think the normal procedure, in this, is that
this goes through JET.






Right?






Best regards,






Erik Ribsskog









---------- Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Fri, Aug 13, 2010 at 4:55 PM

Subject: Complaint/Fwd: Is it possible to convert Norwegian
degrees/certificates to English degrees/certificates?/Fwd: Update/Fwd:
Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

To: Jet@liverpool.gov.uk





Hi,






is it because I am not black, that I have to pay £40, for this?







Wouldn't Jet normally
have paid this?



Regards,



Erik Ribsskog






---------- Forwarded
message ----------

From: info <info@naric.org.uk>

Date: Fri, Aug 13, 2010 at 9:42 AM

Subject: RE: Is it possible to convert Norwegian degrees/certificates to
English degrees/certificates?/Fwd: Update/Fwd: Complaint about Jet
Employability Team/Fwd: Update/Fwd: IT Manager

To: "eribsskog@gmail.com"
<eribsskog@gmail.com>




Dear Erik Ribsskog,



Thank you for your email.



UK NARIC is
the National Agency responsible for providing information and advice about
vocational, academic and professional skills and qualifications from all over the
world. We provide information about the equivalency of qualifications and
skills from overseas to the UK's
national qualifications frameworks.



Unfortunately
we are unable to comment on qualifications or institutions via email or provide
comparability statements by email.



If you would like to use our services you can call us on
(0044) (0)871 330 7033, Monday to Friday (between 9:00am and 5:00pm), to speak
to an information adviser and they will be happy to discuss this with you
further. Detailed information on our services and the various steps to
take can also be found here: http://www.naric.org.uk/index.asp?page=16
and http://www.naric.org.uk/index.asp?page=22



If you
require a written statement of comparability from us you can apply to our
organisation in two ways:



1) You can
apply online through our website: www.naric.org.uk, where
you can fill in our online application form with your personal details and pay
by credit or debit card. You will receive a discount for applying online
and the total price will be £40.00 if you live outside of the EU or £40.00 +VAT
(£47.00) if you live within the EU. The fee is per Statement, which can include
multiple qualifications.



You then
need to forward us photocopies of all your academic documentation including
your final transcripts and final certificates. If these are not in
English, please include certified translations. You may send these to us
along with a print out of your online application form to our address which is:



UK NARIC


ORIEL HOUSE


ORIEL ROAD


CHELTENHAM


GLOS


GL50 1XP



Alternatively,
you can also fax your documentation to us on (0044) (0)871 330 7005



2) If you do
not want to apply online you can also apply through the post. You need to
send us photocopies of all your academic documentation including your final
transcripts and final certificates (if these are not in English, please include
certified translations) along with a covering letter, with all your contact
details on it, including your name and address and a contact email address (if
you have one) and a contact telephone number. Your covering letter also needs
to contain a brief description of why you wish to apply to us.



If you apply
through the post this service will cost you £46.00 if you live outside the EU,
or £46.00 +VAT (£54.05) if you live within the EU.



The turnaround time
for the Statement of Comparability is 15 working days from the date of receipt
of all required documentation and payment. Please note that this timeframe does
not include delivery time and cannot be guaranteed. In some cases, such as
those requiring additional research, the process may take longer and the
applicant will be informed.



I
hope this information is of assistance to you. If you have any further
queries please do not hesitate to contact us.



Kind regards,




UK NARIC



t: +44 (0)871 330 7033

f: +44 (0)871 330 7005

//. www.naric.org.uk

Oriel House, Oriel Road,
Cheltenham, GL50 1XP






From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 11 August 2010 18:52

To: Customer Services

Cc: carlos.pineda@liverpool.gov.uk

Subject: Is it possible to convert
Norwegian degrees/certificates to English degrees/certificates?/Fwd:
Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager




Hi,






I was at a meeting
at Jet Liverpool today, with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employability
Project.







We agreed, that
I'd contact Naric, regarding my degrees from Norway.







I have degrees at
both level 3 and level 5/6.







I send about this
in different e-mails, first about the level 3 degrees, then I think it's easier
to keep the overviev.







I went three years
on Upper Secondary
Business School,
in Norway,
from 1986 to 1989.






For all of these three years, I got a 'vitnemål', that's a (school leaving)
certificate.







These I think must
be at National Diploma-level.






The first year, I graduated in 'Grunnleggende handels og kontorfag', which
means 'Basic commerce and office-knowledge'.







The second year, I
graduated, in 'Markedføring', that's Marketing.






The third year, I graduated in 'Informasjonsbehandling', that's Information
Management.







The third year, I
had an optional subject, 'Matematikk', that's Maths, (even if we had an a bit
un-structurised teacher, in that subject, I'd say, so I only got a 2, as a
grade, but that's still a pass).







So, since I passed
in maths, as an optional subject, then I got a qualification, called 'generell
studiekompetanse', earlier called 'examen artium', in Norway.







(I think this is
what you call A-levels, in the UK).






I didn't get this in writing, from my Upper Secondary School.






But I got matriculated, at the University
of Oslo, in 1991.






(Since I had a rest-year, from the Information
Management University
College, which I studied
on then, NHI.






And then I got a job in a shop, to save up money for further full time studies.






And then I wanted to try to use my mind a bit more as well, since I only sat in
the check out in the shop, and I was a bit curios about what 'Examen
Philosoficum' was, at the University of Oslo, so I studied there.






So the Univeristy of Oslo, can confirm that I have this qualificiation, (I'm
sending a copy of their letter), called 'generell studiekompetanse'/'examen
artium'/A-levels.






Which that I can study at (Norwegian) universities.






So these three years at Upper Secondary School in Norway, they gave me three
certificates/National Diplomas and one academic qualification, (examen
artium/generell studiekompetanse).






So I was wondering it I could then please get these transfered to English
degrees/qualifications.






Because I'm not sure that e.g. the Jobcentre, understand my Norwegian
degrees/qualification.



(It would then be three National Diplomas I'd guess:







- One in Basic
Commerce and Office-knowledge/work.







- One in
Marketing.







- One in Information
Management.







- And also an
academic qualification, that means I can study at unversities, (A-levels?).







I hope you have
the chance to look at this!







Thank you very
much in advance, for any help!






I'm also going to send you another e-mail, about my level 5/6
qualifications/degrees/grades.






But I send two different e-mails, about this, since I think it helps with
keeping the overview, regarding this.






Hopes this is alright!







I enclose scanned
copies of the three certificates, and the letter from the University of Oslo,
regarding the academic qualification, 'generell studiekompetanse'/A-levels(?).






Best regards,






Erik Ribsskog











----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Aug 11, 2010 at 5:29 PM

Subject: Update/Fwd: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT
Manager

To: Jet@liverpool.gov.uk

Cc: carlos.pineda@liverpool.gov.uk





Hi,






I was at Jet
job-bank today, and spoke with Mr. Carlos Pineda, Guidance Officer, Adult Learning Service, Ethnic Minority Employabilitiy
Project.







We discussed my
complaint.






And I explained that the Jobcentre gave me grief, because they say that my
degree from Norway,
is at level 4, while Jet and Direct Gov say it's at level 5.







So we agreed I'd
contact Naric, about this, (and to see if my grades from two University
Colleges in Norway
are enough to get a Bachelor Degree, etc).






I appolised for that I think I perhaps over-reacted a bit in my compaint.






It's just that I'm a bit stressed from being un-employed, and the Jobcentre are
giving me a bit grief regarding this and other issues.







So we agreed that
this complaint was now solved, with the new information I got the meeting
today.






Thank you very much for your help with finding out which level my degrees from Norway
are!






Best regards,



Erik Ribsskog











----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>

Date: Wed, Jul 28, 2010 at 6:22 PM

Subject: Complaint about Jet Employability Team/Fwd: Update/Fwd: IT Manager

To: Jet@liverpool.gov.uk





Hi,






I was sent by
Gill, from JET in Walton, to Jet employability team, last month.






They didn't want to transfer my degree, to a UK degree, so I now strugle, when I
apply for work, and the Jobcentre says I'm at level 4, when I'm really at level
5 or 6.






I think I really have a level 6, (bachelor), degree.






But Jet Employability Team, didn't want to look at my files thorowly, but were
almost hostile, I think, (maybe because I'm white, since all of the people in
that office were coloured).






And they didn't want to transfer my degrees from Upper Secondary School
eighter.







They only wanted
to look at one file, and that was it.






But I also have a file from another University
College, where I almost
got a degree.



So I think this really-really is like a Bachelor-degree.






But I don't think the person at Jet employability team, seemed qualified to
judge this.



It seemed like he had enough with finding Norway on the screen.






Is it any way I could get this looked at properly?






Best regards,






Erik Ribsskog







----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>



Date: Wed, Jul 28,
2010 at 5:47 PM

Subject: Update/Fwd: IT Manager

To: Lesley.Sloan@alfa.com





Hi,






sorry that I'm
sending this many e-mails.






But you see, I'm from Norway,
so I'm not used with 'fancy' sections on the CV, called things like 'Personal
Profile', and 'Skills'.






So it could be that I get my CV a bit wrong now.






And the Jobcentre, Working Links etc., they tell me things like to have those
sections, and that the CV shouldn't be more than two pages, and to only write
work-experience from the last 10-15 years.






So I've changed the CV a lot of times now.







But I think it's
maybe best for me, to just have a very basic style of CV, like I've learned in Norway.






Since CV really means Curriculum Vitea, which means a description of how one
have lived ones life.






As far as I understand.






So really, I'm not sure if the 'fancy' sections should be on the CV,
originally.







And to cut out pieses
of one's work-experience, on one's CV, isn't really true to the original nature
of a CV, which means a descripiton of what one have done, in one's life.






So I think the Jobcentre, and Working-links are a bit silly, perhaps.






But you have given me valueable feed-back.






Thank you very much for the feed-back!






Best regards,



Erik Ribsskog










----------
Forwarded message ----------

From: Erik Ribsskog <eribsskog@gmail.com>



Date: Wed, Jul 28,
2010 at 5:05 PM

Subject: Re: IT Manager

To: Lesley Sloan <Lesley.Sloan@alfa.com>





Hi,






well, I've studied
IT for four and a half years at university-level, so I think I have some
skills.






I've also worked with system development, in 1993, even if maybe that isn't on
my CV, since it's many years ago.






But thank you anyway for your reply.






Best regards,






Erik Ribsskog








On Wed, Jul 28,
2010 at 4:54 PM, Lesley Sloan <Lesley.Sloan@alfa.com> wrote:




Dear Erik







Thank you
for your application for the position of IT Manger at Alfa Aesar, Heysham.







Unfortunately
your skills and experience do not meet our specifications and therefore we will
not be pursuing your application further.







In the
meantime I would like to thank you for your interest in the position and indeed
Alfa Aesar and I wish you every success in securing suitable employment in the
future







Many
Regards











Lesley
Sloan




HR Manager




Alfa Aesar



A Johnson
Matthey Company



Shore Road

Port of Heysham Industrial Park

Heysham

Lancs.

LA3 2XY



Phone 01524 862241

Email lesley.sloan@alfa.com













At Johnson
Matthey, sustainability is key to our success.




Social -
Environment - Health & Safety









>>> Erik Ribsskog <eribsskog@gmail.com> 28/07/2010 15:59 >>>

Hi,









I read
about this vacancy, on the Jobcentre Plus website.






I have a degree from Norway,
in IT, from 2009, which is comparable with a Higher National Diploma, here in
the UK, and I've also
studied Information Management, at university-level in Norway, for two years, in addition
to this.







I also
have degrees from Upper Secondary Business-school, in Norway, in Basic Commerce and
Office-work, Marketing and Information Management, which are comparable with
National Diplomas here.






I've also worked as a manager, in Norway,
for ten years, in one of Norways
biggest food shop-chains, Rimi, (owned by ICA),
so I'm used with working with management and customer support.







I attach
my CV, and hope to hear back from you!







Yours
sincerely,







Erik
Ribsskog






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