lørdag 18. september 2010

Jeg fikk også en e-post fra CCCS




Gmail - CCCS Correspondence-










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




CCCS Correspondence-











Correspondence Queries
<client@cccs.co.uk>



Thu, Sep 16, 2010 at 9:47 AM




To:
eribsskog@gmail.com








Hello Erik,


We appreciate you keeping us updated on the
situation.


I
have noted the contents of this letter so all the relevant departments are
aware.


If you have any queries, please let us
know.



Kindest regards



Jason
Cook


Correspondence
Advisor

08456740038





From: Erik Ribsskog [mailto:eribsskog@gmail.com]

Sent: 14 September 2010 22:33
To:
DirectorofCustomerService@eonenergy.com
Cc: Q&A
Subject:
Your letter from 9/9/Fwd: Your reply from E.ON


Hi,


I'm refering to your letter from 9/9.



You write that 'Since you have failed to notify us of any genuine reason
for non payment, we can only assume that you do not wish to settle this
matter'.


This isn't correct.


I have many times told you, that I'm unemployed and on a budget, in
co-operation, with the CCCS.



I don't understand how you can pretend not to understand this.


I repeat my offer, (for the fifth time, or something), that I can pay a
token payment, of £5 untill I find employment.



I think I'm being harrassed, when you ignore what I'm writing to you.


Regards,


Erik Ribsskog




---------- Forwarded message ----------
From: Erik Ribsskog <eribsskog@gmail.com>
Date:
Tue, Sep 7, 2010 at 1:19 PM
Subject: Fwd: Your reply from E.ON
To: DirectorofCustomerService@eonenergy.com
Cc:
contactus@cccs.co.uk


Hi,


I also called UDS yesterday, (to inform them, that I sent you the e-mail
you mention, on 5/9), and they told me that my file there was
deleted/closed.



So I was just wondering who I should contact about a
payment-arrangement.



Or if you could please put this on hold, untill we hear from the Energy
Ombudsman.


Best regards,


Erik Ribsskog









---------- Forwarded message ----------
From: <sysresponse-do-not-reply@eonenergy.com>
Date:
Tue, Sep 7, 2010 at 10:24 AM
Subject: Your reply from E.ON
To: eribsskog@gmail.com


Account number:
012373289370

Dear Mr Ribsskog

Thank you for your email received on
the 05 September 2010.

I can confirm that Utility Debt Services (UDS) are
part of E.ON Energy and work with us in contacting customers who have a balance
outstanding on their E.ON account.

The Energy Supply Ombudsman have not
contacted us about your E.ON account. You will need to speak to them if you
would like them to deal with this Until we hear from the Ombudsman, UDS may
continue to send you letters asking for you to pay the full outstanding balance
of £530.12 and the balance will eventually be passed to an external collection
agency for collection. An external collection agency may be able to accept a
long repayment term than can be offered by E.ON.

I am pleased to hear
that you are in contact with CCCS and they are providing assistance. Please make
any token payments you can afford to ourselves and these will be credited
to your account until such time that the remaining balance has been passed to an
external collection agency.

Kind regards

Jordan
Rowley
Directors' Office


If you'd like to email us please visit http://www.eonenergy.com/contact/. By emailing us
through our website we can guarantee your information remains secure.
Thanks.


___________________________ Disclaimer Notice
______________________
This message and any attachments are confidential and
should only be read by
those to whom they are addressed. If you are not the
intended recipient, please
contact us, delete the message from your computer
and destroy any copies. Any
distribution or copying without our prior
permission is prohibited.

Internet communications are not always secure
and therefore E.ON
does not accept legal responsibility for this message. The
recipient is
responsible for verifying its authenticity before acting on the
contents. Any
views or opinions presented are solely those of the author and
do not
necessarily represent those of E.ON.

Registered
addresses:

E.ON UK Plc, Westwood Way, Westwood Business Park, Coventry,
CV4 8LG.
Registered in England and Wales No. 2366970

E.ON Energy
Limited, Westwood Way, Westwood Business Park, Coventry, CV4 8LG.
Registered
in England and Wales No. 3407430


Telephone +44 (0) 2476 192000
Fax
+44 (0) 2476 42
5432