Jeg fikk også en e-post fra CCCS

Erik Ribsskog <eribsskog@gmail.com>

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CCCS Correspondence-

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Correspondence Queries <client@cccs.co.uk>	Thu, Sep 16, 2010 at 9:47 AM
To: eribsskog@gmail.com
Hello Erik, We appreciate you keeping us updated on the situation. I have noted the contents of this letter so all the relevant departments are aware. If you have any queries, please let us know. Kindest regards Jason Cook Correspondence Advisor 08456740038 From: Erik Ribsskog [mailto:eribsskog@gmail.com] Sent: 14 September 2010 22:33 To: DirectorofCustomerService@eonenergy.com Cc: Q&A Subject: Your letter from 9/9/Fwd: Your reply from E.ON Hi, I'm refering to your letter from 9/9. You write that 'Since you have failed to notify us of any genuine reason for non payment, we can only assume that you do not wish to settle this matter'. This isn't correct. I have many times told you, that I'm unemployed and on a budget, in co-operation, with the CCCS. I don't understand how you can pretend not to understand this. I repeat my offer, (for the fifth time, or something), that I can pay a token payment, of £5 untill I find employment. I think I'm being harrassed, when you ignore what I'm writing to you. Regards, Erik Ribsskog ---------- Forwarded message ---------- From: Erik Ribsskog <eribsskog@gmail.com> Date: Tue, Sep 7, 2010 at 1:19 PM Subject: Fwd: Your reply from E.ON To: DirectorofCustomerService@eonenergy.com Cc: contactus@cccs.co.uk Hi, I also called UDS yesterday, (to inform them, that I sent you the e-mail you mention, on 5/9), and they told me that my file there was deleted/closed. So I was just wondering who I should contact about a payment-arrangement. Or if you could please put this on hold, untill we hear from the Energy Ombudsman. Best regards, Erik Ribsskog ---------- Forwarded message ---------- From: <sysresponse-do-not-reply@eonenergy.com> Date: Tue, Sep 7, 2010 at 10:24 AM Subject: Your reply from E.ON To: eribsskog@gmail.com Account number: 012373289370 Dear Mr Ribsskog Thank you for your email received on the 05 September 2010. I can confirm that Utility Debt Services (UDS) are part of E.ON Energy and work with us in contacting customers who have a balance outstanding on their E.ON account. The Energy Supply Ombudsman have not contacted us about your E.ON account. You will need to speak to them if you would like them to deal with this Until we hear from the Ombudsman, UDS may continue to send you letters asking for you to pay the full outstanding balance of £530.12 and the balance will eventually be passed to an external collection agency for collection. An external collection agency may be able to accept a long repayment term than can be offered by E.ON. I am pleased to hear that you are in contact with CCCS and they are providing assistance. Please make any token payments you can afford to ourselves and these will be credited to your account until such time that the remaining balance has been passed to an external collection agency. Kind regards Jordan Rowley Directors' Office If you'd like to email us please visit http://www.eonenergy.com/contact/. By emailing us through our website we can guarantee your information remains secure. Thanks. ___________________________ Disclaimer Notice ______________________ This message and any attachments are confidential and should only be read by those to whom they are addressed. If you are not the intended recipient, please contact us, delete the message from your computer and destroy any copies. Any distribution or copying without our prior permission is prohibited. Internet communications are not always secure and therefore E.ON does not accept legal responsibility for this message. The recipient is responsible for verifying its authenticity before acting on the contents. Any views or opinions presented are solely those of the author and do not necessarily represent those of E.ON. Registered addresses: E.ON UK Plc, Westwood Way, Westwood Business Park, Coventry, CV4 8LG. Registered in England and Wales No. 2366970 E.ON Energy Limited, Westwood Way, Westwood Business Park, Coventry, CV4 8LG. Registered in England and Wales No. 3407430 Telephone +44 (0) 2476 192000 Fax +44 (0) 2476 42 5432

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