Hi,
thanks very much for your telephone-call and e-mail!
I've tried to call the number you gave me, on 0207 829 3324, but I only got to an answering-machine, saying that 'this number doesn't have a mailbox', and offering to connect me to an operator.
I tried the option for connecting me with an operator, but noone replied.
So maybe all the Jobcentre-staff, doesn't work, between Christmas and New Year?
I'll try to call that number again, tomorrow and on Tuesday.
And then I'll update you in the New Year, after I've tried to call on Tuesday!
Thanks again for your help with this and also for all the earlier help, with the budget etc!
Best regards,
Erik Ribsskog
On Thu, Dec 30, 2010 at 3:37 PM, Support Counsellor
<supportcounsellor@cccs.co.uk> wrote:
Good afternoon Erik
Further to our telephone conversation today. Please
call the DWP's Chief Executive Officers number which is 0207 829 3324 and
explain that you cannot get a resolution to your complaint at the local
jobcentre plus.
You may find the following information is of use to
you.
Please
take a look at the customer charter page.
As I
explained, we are limited to giving you basic advice on this issue. However I
wish you well and hope that your problem is resolved very
soon.
Yours
sincerely
Terry
Donohoe
Counselling Support Counsellor
