mandag 21. mars 2011

Jeg sendte en ny e-post til British Gas




Gmail - Your reply from British Gas (KMM3349830V4855L0KM)










Gmail


Erik Ribsskog
<eribsskog@gmail.com>




Your reply from British Gas (KMM3349830V4855L0KM)











Erik Ribsskog
<eribsskog@gmail.com>



Mon, Mar 21, 2011 at 5:12 AM




To:
British Gas Customer Service <customer.service@contactus.britishgas.co.uk>






Hi,

thank you for your e-mail.

Well, I've switched to Swalec now.

So unless there's any problem with that, from Swalec's side, then I don't think I need a prepayment-meter, (at least not at this time).


In that case, I'll get back to you.

Thank you very much again for your e-mail.

Best regards,

Erik Ribsskog


On Mon, Mar 21, 2011 at 5:08 AM, British Gas Customer Service <customer.service@contactus.britishgas.co.uk> wrote:



Dear Mr Ribsskog



I'm sorry for the delay in my reply.



We have a dedicated Pay As You Go Energy (PAYGE) team who handle the enquiries related to the prepayment meter. As you wish to exchange your credit meter to a prepayment meter for electricity, please call our PAYGE team on 0800 048 0303* and they will be happy to help.



Alternatively, you can reach them by email on electricity.prepayments@britishgas.co.uk.



Thank you for contacting us.


We're listening, so tell us what you think - if you've got a moment please complete my survey to let me know how I've done.



Kind regards



Merista Nadar


Customer Service Advisor



britishgas.co.uk - Looking after your world



*Calls free from BT Calling Plan. Mobile and other providers' charges may vary.



We're open 24 hours a day, 7 days a week.



Your enquiry ref: 1390480



Hi, I'm unfortunately unemployed, at the moment, (like I explained in my e-mail from yesterday). And I'm on a budget in co-operation with the CCCS. So I can only offer to pay a token-payment, until I find employment, unfortunately. So my offer is, (like I've offered earlier, to other companies, in similar cases), that I can pay £5 a month, as a token-payment, until I find new employement. Hope this is alright! Best regards, Erik Ribsskog



Your Electricity Customer Reference Number: 850038470223



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