Hi,
I wanted to complain about who the Post Office have handled my complaint.
Firstly you don't use the word complaint, about my complain, which I think is odd.
Is this do lower you percentage of complaints?
To hide my complaint as a 'concern'?
This is bullsh*t, I think.
You haven't appologised for any of this:
- The postal worker weighed the packs wrong, and charged the same for three packs that weighed differently. (I think I've sent you the packing-slips I have here in my home-office).
- I've lost a lot of business, from my web-shop company, after publishing about the devil-worshiper you have at that post-office. (Liverpool One).
- The devil worshiper wore offinsive devil-worshiper rings, which you haven't appologised for.
- I've also complained to you that once I was there, I was screamed at, about that you have a queue, which I think is inpolite, after working myself for more than 15 years in customer support, as a Shop Manager, and more.
You haven't said sorry.
You are like a Soviet Post Office, I think.
I think this is disgraceful.
I've read that the EU wants to open up, for foreign post-offices, within the EU/EEA.
Maybe this is a good idea, when I see how poor your customer support is.
Maybe in a few years, I can send packs using the Danish or Dutch or French Post Office.
Then maybe you at the Post Office would have had to improve your customer-service, to survive, in the competition.
I think that would have been maybe even better, than today.
Thanks in advance for any improvment from your last response.
Best regards,
Erik Ribsskog
