You have called me about ten times about this, (today was your last call).
Every time I tell you the same.
Now lately I'm trying to communicate to you, that this is now with the Energy Ombudsman.
And that I take it from there.
Please stop harassing me with your e-mails and phone-calls.
Why on earth do you need to be told the same 20 times?
This must be systematical harassment from you, (which is a crime), I think.
Erik Ribsskog
---------- Forwarded message ---------- From: <NewSupply@britishgas.co.uk>
Date: Wed, Jun 29, 2011 at 11:31 PM Subject: FINAL NOTICE for your overdue electricity bill of 682.24 To: eribsskog@gmail.com
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Please call us today
Dear Mr Ribsskog
We need to remind you to pay your final electricity bill at FLAT 3, L2 2AE for £682.24, which is overdue.
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This email is about: paying your final bill
Your Customer Reference Number:
8500 3847 0223
Electricity supplied at: FLAT 3
L2 2AE
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How to pay
There are a number of easy ways to pay:
- You can go online and pay by credit or debit card.
- Call 0800 107 1458* with your Customer Reference Number to hand and details of your debit or credit card.
- Use your phone or internet bank to make a payment to account number 71584685, sort code 40-05-30, quoting your Customer Reference Number.
- Post a cheque made payable to British Gas to British Gas, Payment Area 55, Camberley, GU95 1AB. Write your name and Customer Reference Number on the back of the cheque.
- Take your bill and cash payment with you and pay at any PayPoint outlet or Post Office with a payment terminal.
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What happens if you don’t pay us?
Like many other companies, we share information with credit reference agencies. Late payment of your bills can therefore affect your ability to obtain credit in future from other credit providers and affect the terms on which credit is offered, such as the interest rates you pay. You may also have to pay extra recovery charges and legal fees.
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Trouble paying?
If you are having difficulty paying for any reason please call us now for free on 0800 107 1458* and one of our Customer Service Advisors will talk you through all the different payment schemes we can offer.
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If you have paid your bill in the last five working days it may be that we are still processing your payment. You might want to check your account to see if your payment has cleared. But if you have not paid your bill, please do so immediately or call us on 0800 107 1458*.
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Yours sincerely
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Peter Metcalf Head of Operations
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*Calls are free from a BT Calling Plan. Mobile and other providers' charges may vary.
This email was sent to eribsskog@gmail.com. If you have any questions please contact us.
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