Thank you for your email and apologies for the difficulties you are
experiencing.
A complaints leaflet tells you what you should do if you have a
complaint or suggestion about the service you have had from Jobcentre
Plus. It also explains what to do if a mistake has been made.
If you make a complaint it will be dealt with confidentially and the
service you get from Jobcentre Plus will not be affected in any way.
In some cases you may still not be satisfied after making a complaint.
The leaflet explains how you can take the matter further.
A full version of the leaflet is available in PDF format at the weblink
below or you can ask for a copy at your nearest Jobcentre Plus office.
http://www.direct.gov.uk/en/Employment/Jobseekers/ContactJobcentrePlus/D
G_186391
You can also make a formal complaint by writing to the District Manager
of your local office.
Regards
Juliet Gogo
From: Erik Ribsskog [mailto:eribsskog@gmail.com]
Sent: 07 January 2012 10:54
To: MBaker2@ingeus.co.uk
Cc: CONTACT-US; CONTACT-US
Subject: Update/Fwd: Complaint about taoism/new age(?), and more, at
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