---------- Forwarded message ----------
From:
Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Jul 23, 2012 at 5:17 PM
Subject: Fwd: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)
To:
info@createspace.comHi,
I've also put the book on Scribd now, since you mess with the edition-stuff.
I wonder if you have an agenda here.
I know it's something with Kindle, that you say I can't have the book anywhere else when it's on Kindle library.
But I'd rather take it off that option please, and just have it as a regular kindle-book.
Due to the mentioned mistakes from you now have made me lose a bit confidence in your company.
There hasn't been a sale for a week or so now, how can I trust that you don't mess with the sales-statistics, when I can't trust that you don't mess with the approval-policy.
Please escalate to a manager.
Since I'm not really contect with the way the book got, after the proof now, due to your 'funny' one-time exeptions etc.
If I got it approved once you shouldn't be alloved to change that, I think.
Do you have a secret agenda, I'm wondering.
This is a book about an employment-case against Bertelsmann, (and Microsoft).
I'm from Norway, where it's not considered kosher to be evil and play games.
Erik Ribsskog
---------- Forwarded message ----------
From:
Erik Ribsskog <eribsskog@gmail.com>Date: Mon, Jul 23, 2012 at 3:29 PM
Subject: Re: Your CreateSpace Support Request / Case #(sensurert av johncons-blogg)
To: CreateSpace Member Services <
info@createspace.com>
Hi,
I haven't got any desire to write anything like that.
I simply wrote 'CreateSpace-edition'.
So you made a similar mistake after first making a mistake you have appologised about.
Have you read my update e-mail?
Are you also on first name with all your customers, I wonder.
I'm from Norway, but live in the UK, here they most often say Mr. Ribsskog.
Just something I wondered about.
Maybe a manager should look at this?
Erik Ribsskog
On Mon, Jul 23, 2012 at 3:25 PM, CreateSpace Member Services
<info@createspace.com> wrote:
Hello Erik,
Thank you for contacting us regarding your title, "My Employment Case Against Arvato's Microsoft Scandinavian Product Activation."
Upon reviewing your account I see that your title has been made Available again.
We appreciate your desire to list “CreateSpace Publishing” or "Published by CreateSpace" within your title. Since we are not a publisher, this is not a request that we can accommodate. We are proud to be able to partner with you on your title and apologize for any inconvenience this may cause. You are welcome to include "Printed by CreateSpace" if you like, and resubmit your files. Thanks for your understanding.
I hope this information is helpful. Please feel free to contact us if you have any additional questions or concerns.
Did I solve your problem? Let us know here: https://www.createspace.com/Special/L/YourFeedback.jsp
Best regards,
Lamees
CreateSpace Member Services
Need more information? See our Frequently Asked Questions.
https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000
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Your original message:
Hi,
ok, I didn't understand that this was about the upside down files.
The reason I put them upside down was because I was a bit stressed when I
worked on this employment-case sometimes and managed to scan and e-mail
some files up side down.
I should maybe have written about this in the foreword.
But I don't want any more problems with this book now.
So I'll just publish/proof it again I thought.
Thank you very much for the help!
Best regards,
Erik Ribsskog
On Sun, Jul 22, 2012 at 11:53 PM, CreateSpace Member Services <
info@createspace.com> wrote:
> Hello Erik,
>
> Thank you for your patience while our Technical Services team looked into
> your files.
>
> They said that this title was passed for on July 10 with upside down pages
> in the interior. This should have never been passed, but since it was not
> caught and the title was made previously available I have put this title
> back into process and asked our reviewers to pass as a onetime courtesy. If
> this ever causes concern in production then the title's availability can be
> pulled and a new file would need to be submitted with all content appearing
> in the same orientation.
>
> I hope this information has been helpful to you. As always, should you
> have any additional questions or concerns, our Member Services team would
> be happy to assist you. We are available 24 hours a day, 7 days a week at
> 1-866-356-2154 or by e-mail at info@createspace.com.
>
> Did I solve your problem? Let us know here:
> https://www.createspace.com/Special/L/YourFeedback.jsp
>
> Best regards,
>
> Clare
> CreateSpace Member Services
>
> Need more information? See our Frequently Asked Questions.
>
> https://www.createspace.com/en/community/docs/DOC-1751?ref=1092477&utm_id=6000
>
> Find help on Community and Resources.
> * Community: https://www.createspace.com/en/community/index.jspa
> * Resources: https://www.createspace.com/en/community/community/resources
>
> Follow us on Twitter and join us on Facebook.
> * Twitter: http://twitter.com/#!/CreateSpace
> * FaceBook: http://www.facebook.com/CreateSpace
>
> Your original message:
>
> Hi,
>
> this book has been aproved earlier, I just changed the subtitle, so that
> the words starts with upper-case.
>
> So I don't understand what the problem is now.
>
> (Since it's exactly the same interior now).
>
> Best regards,
>
> Erik Ribsskog
>
> Best Regards,
>
